The Heights of Southfield

So here I am in my 2 bedroom freezing while it’s 47 degrees outside with my stove open on 500 just to warm my apartment up because surprise you have no control over your heat and cooling system during this time apparently, if the residents complain its too hot the heat gets shut off and residents can only turn on cool air even on a day like this where it’s 47 degrees out, so me a 115lb iron deficient girl living in a 2 bedroom has to freeze, and you would think they would tell you about this before you move, because trust I WOULD’NT have moved here, but no. Not to mention I only been living here 5 months and in my 3rd month my rent goes up $40, keep in mind guys you are charged $5 per every floor, ex. If you live on the 4th floor that’s an extra $20 added on your rent, only been living here 5 months so far and definitely more to complain about but that’s it for now, I will be back to update anyone interested in moving in on what else they blindside me with! :)

This place is a wild mess… if you gone move here please request the first or second floor because the elevators here never work and people get stuck all the time.. oh and a roach problem they will meet you at the front door if you think I’m lying

The Leasing Team at the Heights are “Amazing”. I came for a tour, Cherita was very personable and courtesy. We viewed the available units. She was very informative to the point she had answered the questions before I had to ask. I applied for the apartment and notify of my approval fairly quickly. I’m excited to moving to a community where management really cares about their residents and if they are happy! I would definitely recommend the Heights!! Valencia

As an employee of the hospital up the street, this place is absolutely perfect. The units are huge and recently updated, the property is gated and there is even intercom for guests and food deliveries. They have been steadily improving every aspect of this place since I moved in and we all appreciate the people in the office.

This place is so horrible. I regret moving here. There is a roach issue that they don’t address before you move in and act as through they never it was a roach issue. In addition, the power is always going out! Even if the weather is not bad, the power just goes out for no reason. Today is Christmas and I am in the middle of cooking and getting ready for Christmas dinner with my family and the power just went off. This is ridiculous and inconvenient for my family. Also, everything in here is low quality and cheap. Everything is always coming apart or breaking. Nothing this place has to offer with ever match with how much you have to pay a monthly.

I would recommend the heights of Southfield to anytwhos looking for a place to stay and call home , the property is well kept and the staff is very professional and friendly and willing to work with you on any issues you may have which I had none but they wanted to know any suggestions I may have had to improve their already outstanding service

Do not move here! If I could give zero stars I would. It’s dirty, it has a roach infestation and the leasing agents lie to get you to sign your lease. They clean the hallways during tours so you don’t know they have bugs. Please DO NOT MOVE HERE. They were previously named THE TOWERS OF SOUTHFIELD. They changed their names to avoid bad reviews.

I moved into the Heights of Southfield this summer and I will not be renewing my lease. There are constantly people coming into the apartment-exterminator, fire chief, random things that make having a stranger in your home a month occurrence. The parking lot has way too tall speedbumps that ruined my car and the parking lot is constantly filled with trash. The power goes out whenever it is windy. 30% of the time the elevator is out of service. There are always plumming issues and say goodbye to hot water. I ignored the other reviews when I decided to move in and it was the worst decision I could have made. Take my advice and move on

The Heights of Southfield apartments are really nice and very big! The balconies are a nice size too.

This apartment complex is old, run down, it has roaches and bed bugs. Living here is not safe.

Upon application for residence the property manager was extremely helpful and professional. I felt at home before I even moved in! A very peaceful and quiet property and friendly environment, as well as excellent parking. Highly recommended!

I love the quiet surroundings at night and the wild geese and smell of fresh cut grass in the day. The administrative office staff are polite, caring, and professional and they place the tenants' concerns above all else. They have a manager and assistant manager who will accept nothing less than excellence from their staff. Zero crime, nice quiet neighbors, great office staff, highly trained and disciplined maintenance technicians on call 24 hours a day, you can't ask for anything better. I've been here four years and love it.

Don’t move here. Leasing agents rent apartments knowing it’s infested with bugs. The Name used to be The Towers of Southfield and they changed it because of the horrible reviews. The office management ignores the issues and treat residents dismissively when approached regarding the infestation. They clean the halls before showings so bugs aren’t apparent. There is also an odor in the halls.

I have lived here over a year. And was going to move because I needed a 2 bedroom apartment. And wasn't for sure if any was available. But the staff was very helpful and accommodating. Crystal(manager) made sure that I had the apartment I wanted as well as needed. Living here has been a pleasure and I don't see myself going anywhere no time soon. I would always recommend others especially how great my experience has been with The Heights of Southfield.

I would love to move into this apartment! It's the perfect size and everything. My only problem is that to get approved you would have to be making 3.5x the monthly rent, which is pretty extreme, when the heat and water is free. Then I asked the lady what if someone is a couple hundreds short of that, and she said you'll get denied. That just does not make sense to me.

My overall experience living here has been great! The staff is helpful, when I need anything they do not hesitate to get the job done. If you are looking for a comfortable new home, I do recommend this property. The office staff is always helpful & friendly

Their residency requirements are a bit unfair in my opinion. I got denied for a 2bd because I was short about $4,000 a year. Their requirements are that you gross 3.5x the rent. I called and asked if I could apply for a 1bd and they said I have to wait 6 months to reapply. 3.5x is a lot. As a person who has looked around a lot and looked at a lot of apartments I’ve never seen 3.5x mostly it’s 2-3x the rent. I’ve also not been denied. It’s a nice place, but not for everything they require!

Being someone who has lived is several homes in several states; this is by far my worse experience. I cleaned out all the cabinets, countertops, and floors before placing any of my belongings down and it became apparent that 1) The tenants before me did not keep clean nor clean up after themselves during their move out. They left behind dirty tupperware that was tucked away in one of the cabinets and contained dead roaches. 2) The company did not perform a thorough inspection of the home prior to me moving in. I had been welcomed to roaches and ants both dead and alive the further I got into my cleaning. I brought this to their attention immediately and it was about another month before anything was done about it. There is an unpleasant smell in the hallway leading to your apartment and even sometimes in the apartment itself that I have been having trouble getting rid of. Not to mention the smell of weed. We had issues with the A/C unit this past summer due to one of the water pumps being out (which apparently had been that way for some time) and ended up being stuck in an 80-degree home some nights. The security gate which recently got "updated" is still having issues. There is only a “guard” there during certain hours otherwise the gate bar is left open for free access. The washer and dryer on our floor have been out of order since I moved here. There are only two washers and two dryers per floor. So, it is either you wash your laundry on another floor or use another laundry facility. Although I understand that it is a tough task to deal with an array of people and personalities, the professionalism of the leasing staff is sad. You receive some form of attitude (tone of voice, interjection, rude rebuttals) from them no matter your approach. If you bring up an issue they respond as if you are inconveniencing them. There is no sense of urgency when it comes to asking for any kind of assistance on their end. The only good thing I can really say during my stay here so far is the professionalism of the maintenance men. The two I have encountered have been nothing but kind and respectful to me and they get the job done. They make conversation with you so that it's not just an awkward I'm going to stand here and watch you work type of situation. I would not suggest renting here currently. People are putting their hard earn money into these units and for them to be called “luxury” apartments, we all deserve way more than this.

Been here for awhile and I was considering moving but new management took over and I wanted to see how they would be and I am pleasantly surprised. They mean business! They are doing a lot of work around here and you can tell the difference. They still have some things to improve such as the gate in the front doesn't work and hasn't been working for a while. They made the lights brighter outside and that's cool. They still got a ways to go with some of these people who live here but they are going in the right direction and I think I will stay.

The apartment is okay, just don't like the maintenance people and the office staff is very unprofessional and they take their time make serious repairs to your apartment. But other than that it's okay since they have remodeled the building looks much nicer since I have been living there.

I moved there because I heard they were making improvements. It turns out to be true. The floors have been remodeled, there are new security doors and cameras and all of the apartment doors have been painted a beautiful emerald been. I'm glad i decided to move there.

They don't respect the immigrants who live here No security