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Language: English

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Tennessee Shelby County Germantown The Grove Germantown Apartments

The Grove Germantown Apartments

7865 Grove Ct W, Germantown, TN 38138 Property Website

4.7 (8 reviews)

Property Rating

4.7
Great
Out of 5

4.7 Blended Score

See all 8 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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901-437-0181
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  • Monthly Rent

    $1,335 - $4,994

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2.5 ba

  • Square Feet

    790 - 1,610 sq ft

The Grove Germantown Apartments
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Welcome to The Grove at Germantown Apartments Your Perfect Home AwaitsLocated in the heart of Germantown, TN, our community offers a seamless blend of comfort, style, and convenience. Choose from spacious one-, two-, and three-bedroom apartments ranging from 790 to 1,393 square feet, or explore our expansive townhomes up to 1,610 square feet.Nestled in a prestigious location near renowned museums and backing onto Shelby Farms, The Grove at Germantown combines the beauty of nature with urban accessibility. Our community is packed with exceptional amenities, including an award-winning FIT Studio, two sparkling swimming pools, a virtual yoga studio, and lighted tennis and pickleball courts. Relax by one of seven scenic lakes, entertain at the outdoor kitchen overlooking the water, or explore the nearby Greenway trails. Additional conveniences include a pet spa, car care center, conference and lounge areas, and a stand-alone clubhouse available for private events.Adding to the appeal, The Grove is situated within the highly regarded Germantown Municipal School District (GMSD), consistently ranked among the top in Tennessee for academic excellence and student achievement. With newly renovated homes and exciting new amenitiescoming soonyoull find a living experience that redefines comfort and modern living. Schedule your tour today and discover why The Grove at Germantown is the perfect place to call home.

Read More

Pricing & Floor Plans

filter results by bedrooms
A2 One Bedroom One Bath Sunroom $1,335 – $3,433
1 Bed 1 Bath 810 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 04-203
    price $1,730
    square feet 810
    availibility Now
  • Unit 07-103
    price $1,335
    square feet 810
    availibility Jan 5, 2026
A1 One Bedroom One Bath $1,379 – $3,628
1 Bed 1 Bath 790 Sq Ft
10 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 33-202
    price $1,399
    square feet 790
    availibility Now
  • Unit 36-203
    price $1,399
    square feet 790
    availibility Now
  • Unit 32-102
    price $1,419
    square feet 790
    availibility Now
  • Unit 11-103
    price $1,419
    square feet 790
    availibility Now
  • Unit 13-102
    price $1,715
    square feet 790
    availibility Now
  • Unit 18-202
    price $1,399
    square feet 790
    availibility Oct 29
  • Unit 05-203
    price $1,399
    square feet 790
    availibility Nov 7
  • Unit 16-103
    price $1,379
    square feet 790
    availibility Nov 15
  • Unit 16-202
    price $1,399
    square feet 790
    availibility Dec 9
  • Unit 18-102
    price $1,715
    square feet 790
    availibility Dec 23

B3 Two Bedroom Two 1/2 Bath Townhome $1,967 – $3,918
2 Beds 2.5 Baths 1,495 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 25-1543
    price $1,967
    square feet 1,495
    availibility Nov 3
B2 Two Bedroom Two Bath $1,745 – $3,591
2 Beds 2 Baths 1,070 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 30-101
    price $1,745
    square feet 1,070
    availibility Dec 12
C2 Three Bedroom Two 1/2 Bath Townhome $2,099 – $4,886
3 Beds 2.5 Baths 1,550 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 21-1454
    price $2,099
    square feet 1,550
    availibility Now
  • Unit 28-7937
    price $2,532
    square feet 1,550
    availibility Now
  • Unit 22-1491
    price $2,099
    square feet 1,550
    availibility Oct 30
  • Unit 24-1505
    price $2,099
    square feet 1,550
    availibility Nov 24
  • Unit 23-1478
    price $2,099
    square feet 1,550
    availibility Dec 17
  • Unit 23-1482
    price $2,099
    square feet 1,550
    availibility Dec 30

C3 Three Bedroom Two 1/2 Bath Townhome $2,249 – $4,994
3 Beds 2.5 Baths 1,610 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 20-1443
    price $2,600
    square feet 1,610
    availibility Dec 17
  • Unit 22-1475
    price $2,249
    square feet 1,610
    availibility Jan 5, 2026
C1 Three Bedroom Two Bath $2,045 – $4,079
3 Beds 2 Baths 1,393 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 34-201
    price $2,045
    square feet 1,393
    availibility Dec 22
  • Unit 38-104
    price $2,065
    square feet 1,393
    availibility Dec 27
B1 Two Bedroom One Bath Call for Rent Not Available
2 Beds 1 Bath 1,000 Sq Ft
A2 One Bedroom One Bath Sunroom $1,335 – $3,433
1 Bed 1 Bath 810 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 04-203
    price $1,730
    square feet 810
    availibility Now
  • Unit 07-103
    price $1,335
    square feet 810
    availibility Jan 5, 2026
A1 One Bedroom One Bath $1,379 – $3,628
1 Bed 1 Bath 790 Sq Ft
10 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 33-202
    price $1,399
    square feet 790
    availibility Now
  • Unit 36-203
    price $1,399
    square feet 790
    availibility Now
  • Unit 32-102
    price $1,419
    square feet 790
    availibility Now
  • Unit 11-103
    price $1,419
    square feet 790
    availibility Now
  • Unit 13-102
    price $1,715
    square feet 790
    availibility Now
  • Unit 18-202
    price $1,399
    square feet 790
    availibility Oct 29
  • Unit 05-203
    price $1,399
    square feet 790
    availibility Nov 7
  • Unit 16-103
    price $1,379
    square feet 790
    availibility Nov 15
  • Unit 16-202
    price $1,399
    square feet 790
    availibility Dec 9
  • Unit 18-102
    price $1,715
    square feet 790
    availibility Dec 23

B3 Two Bedroom Two 1/2 Bath Townhome $1,967 – $3,918
2 Beds 2.5 Baths 1,495 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 25-1543
    price $1,967
    square feet 1,495
    availibility Nov 3
B2 Two Bedroom Two Bath $1,745 – $3,591
2 Beds 2 Baths 1,070 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 30-101
    price $1,745
    square feet 1,070
    availibility Dec 12
B1 Two Bedroom One Bath Call for Rent Not Available
2 Beds 1 Bath 1,000 Sq Ft
C2 Three Bedroom Two 1/2 Bath Townhome $2,099 – $4,886
3 Beds 2.5 Baths 1,550 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 21-1454
    price $2,099
    square feet 1,550
    availibility Now
  • Unit 28-7937
    price $2,532
    square feet 1,550
    availibility Now
  • Unit 22-1491
    price $2,099
    square feet 1,550
    availibility Oct 30
  • Unit 24-1505
    price $2,099
    square feet 1,550
    availibility Nov 24
  • Unit 23-1478
    price $2,099
    square feet 1,550
    availibility Dec 17
  • Unit 23-1482
    price $2,099
    square feet 1,550
    availibility Dec 30

C3 Three Bedroom Two 1/2 Bath Townhome $2,249 – $4,994
3 Beds 2.5 Baths 1,610 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 20-1443
    price $2,600
    square feet 1,610
    availibility Dec 17
  • Unit 22-1475
    price $2,249
    square feet 1,610
    availibility Jan 5, 2026
C1 Three Bedroom Two Bath $2,045 – $4,079
3 Beds 2 Baths 1,393 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 34-201
    price $2,045
    square feet 1,393
    availibility Dec 22
  • Unit 38-104
    price $2,065
    square feet 1,393
    availibility Dec 27
* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Basics
    • Due at Application
      • Application Fee Per Applicant
        $60
    • Due at Move-In
      • Administrative Fee
        $200
  • Dogs
      Restrictions:
      None
      Read MoreRead Less
      Comments
      | Restrictions: None
      Read MoreRead Less
    • Cats
        Restrictions:
        None
        Read MoreRead Less
        Comments
        | Restrictions: None
        Read MoreRead Less
      • Other

      Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

      Details

      Property Information

      • Built in 1993
      • 280 units/2 stories

      Matterport 3D Tours

      Fitness Center
      1/11

      About The Grove Germantown Apartments

      Welcome to The Grove at Germantown Apartments Your Perfect Home AwaitsLocated in the heart of Germantown, TN, our community offers a seamless blend of comfort, style, and convenience. Choose from spacious one-, two-, and three-bedroom apartments ranging from 790 to 1,393 square feet, or explore our expansive townhomes up to 1,610 square feet.Nestled in a prestigious location near renowned museums and backing onto Shelby Farms, The Grove at Germantown combines the beauty of nature with urban accessibility. Our community is packed with exceptional amenities, including an award-winning FIT Studio, two sparkling swimming pools, a virtual yoga studio, and lighted tennis and pickleball courts. Relax by one of seven scenic lakes, entertain at the outdoor kitchen overlooking the water, or explore the nearby Greenway trails. Additional conveniences include a pet spa, car care center, conference and lounge areas, and a stand-alone clubhouse available for private events.Adding to the appeal, The Grove is situated within the highly regarded Germantown Municipal School District (GMSD), consistently ranked among the top in Tennessee for academic excellence and student achievement. With newly renovated homes and exciting new amenitiescoming soonyoull find a living experience that redefines comfort and modern living. Schedule your tour today and discover why The Grove at Germantown is the perfect place to call home.

      The Grove Germantown Apartments is an apartment community located in Shelby County and the 38138 ZIP Code. This area is served by the Germantown Municipal attendance zone.

      Unique Features

      • Conference/Lounge Area
      • Covered Parking Available
      • Gold Renovation
      • Grilling Area
      • Three Bedroom Townhome Upgrade
      • Vaulted Ceilings
      • Virtual Yoga Studio
      • Washer and Dryer in each Home
      • Attached Garages Included with Townhomes
      • Bronze Renovation
      • Pet Spa for Washing and Grooming
      • Wood Burning Fireplace
      • Brushed Nickel Hardware
      • Stand Alone Clubhouse
      • Lake Views
      • Smart Home Packages
      • Two Bedroom Townhome Upgrade
      • Car Care Center
      • Generous Closet Space
      • Seven Beautiful Lakes
      • Two Refreshing Swimming Pools
      • Luxury Flooring
      • Modern Lighting
      • Newly Renovated Apartment Home
      • Pickleball Court
      • Steps Away from the Greenway Entrance
      • Air Conditioner
      • Balcony or Sunroom
      • Garden Rooms
      • Lighted Tennis Court

      Contact

      View Property Website
      Language: English
      Open 8am - 5pm Today
      • Monday - Friday, 8am - 5pm
      • Saturday, 10am - 5pm
      • Sunday, Closed
      Property Management Company Logo

      Community Amenities

      Pool

      Fitness Center

      Laundry Facilities

      Playground

      • Laundry Facilities
      • Maintenance on site
      • Business Center
      • Clubhouse
      • Lounge
      • Fitness Center
      • Spa
      • Pool
      • Playground
      • Tennis Court
      • Walking/Biking Trails
      • Pickleball Court

      Apartment Features

      Washer/Dryer

      Air Conditioning

      Dishwasher

      Tub/Shower

      • Washer/Dryer
      • Air Conditioning
      • Tub/Shower
      • Fireplace
      • Dishwasher
      • Disposal
      • Kitchen
      • Freezer
      • Carpet
      • Sunroom
      • Vaulted Ceiling
      • Balcony
      • Patio
      Location Get Directions
      Schools Restaurants Groceries Coffee Banks Shops Fitness
      Amenities
      • Laundry Facilities
      • Maintenance on site
      • Business Center
      • Clubhouse
      • Lounge
      • Fitness Center
      • Spa
      • Pool
      • Playground
      • Tennis Court
      • Walking/Biking Trails
      • Pickleball Court
      • Conference/Lounge Area
      • Covered Parking Available
      • Gold Renovation
      • Grilling Area
      • Three Bedroom Townhome Upgrade
      • Vaulted Ceilings
      • Virtual Yoga Studio
      • Washer and Dryer in each Home
      • Attached Garages Included with Townhomes
      • Bronze Renovation
      • Pet Spa for Washing and Grooming
      • Wood Burning Fireplace
      • Brushed Nickel Hardware
      • Stand Alone Clubhouse
      • Lake Views
      • Smart Home Packages
      • Two Bedroom Townhome Upgrade
      • Car Care Center
      • Generous Closet Space
      • Seven Beautiful Lakes
      • Two Refreshing Swimming Pools
      • Luxury Flooring
      • Modern Lighting
      • Newly Renovated Apartment Home
      • Pickleball Court
      • Steps Away from the Greenway Entrance
      • Air Conditioner
      • Balcony or Sunroom
      • Garden Rooms
      • Lighted Tennis Court
      • Washer/Dryer
      • Air Conditioning
      • Tub/Shower
      • Fireplace
      • Dishwasher
      • Disposal
      • Kitchen
      • Freezer
      • Carpet
      • Sunroom
      • Vaulted Ceiling
      • Balcony
      • Patio
      Office Hours
      Monday 8am - 5pm
      Tuesday 8am - 5pm
      Wednesday 8am - 5pm
      Thursday 8am - 5pm
      Friday 8am - 5pm
      Saturday 10am - 5pm
      Sunday Closed
      901-437-0181
      City - Germantown

      Germantown is a historic suburban community about a half-hour drive from downtown Memphis. Originally settled in 1825, the city flourished as a railroad town and now features a variety of modern conveniences.

      Old Germantown has a lot of history. Anchored by railroad tracks and the Germantown Train Depot Museum, residents can learn about the locomotives used in the area during its early outpost days. Surrounding Old Germantown, you’ll discover salons, art studios, and delicious eateries near luxury apartments.

      With more than twenty-five parks, residents of Germantown enjoy a vast public parks system. Municipal Park is home to Shelby County’s oldest brick home, the John Gray House. Residents and visitors alike enjoy the relics at Fort Germantown off Honey Tree Drive. Community events include horse shows and Germantown Festival. Travel is made simple by way of Interstate 240 and Memphis International Airport.

      Learn more about living in Germantown 
      Education
      Colleges & Universities Distance
      Colleges & Universities Distance
      Southwest Tenn., Macon Cove
      Drive: 16 min 7.2 mi
      Harding University, Memphis
      Drive: 17 min 8.1 mi
      Southwest Tenn., Smith Center
      Drive: 16 min 9.4 mi
      University of Memphis
      Drive: 19 min 9.5 mi
      The Grove Germantown Apartments is within 16 minutes or 7.2 miles from Southwest Tenn., Macon Cove. It is also near Harding University, Memphis and Southwest Tenn., Smith Center.
      Schools
      • Public Schools
      • Private Schools
      Farmington Elementary School
      Public Elementary School
      Grades PK-5
      628 Students
      Nearby
      Property Identified
      Houston Middle School
      Public Middle School
      Grades 6-8
      897 Students
      Nearby
      Property Identified
      Houston High School
      Public High School
      Grades 9-12
      1,938 Students
      Nearby
      Property Identified
      St. George's Independent School
      Private Elementary School
      Grades PK-5
      386 Students
      Nearby
      Daybreak Specialized School
      Private Elementary, Middle & High School
      Grades 5-11
      22 Students
      Nearby
      The Phoenix School For Creative Learning
      Private Middle & High School
      Grades 6-12
      17 Students
      Nearby
      School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

      View GreatSchools Rating Methodology


      Data provided by GreatSchools.org © 2025. All rights reserved.
      Transportation

      The Grove Germantown Apartments is near Memphis International, located 15.8 miles or 26 minutes away.

      Commuter Rail Distance
      Commuter Rail Distance
      Central Station
      Drive: 30 min 16.1 mi
      Airports Distance
      Airports Distance
      Memphis International
      Drive: 26 min 15.8 mi
      Car-Dependent
      27
      Walk Score®
      Out of 100
      This area is considered a car-dependent area and most errands will require a car.
      Minimal Transit
      0
      Transit Score®
      Out of 100
      Somewhat Bikeable
      37
      Bike Score®
      Out of 100
      You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
      -
      -
      Soundscore™
      Out of 100

      Traffic:

      -

      Airport:

      -

      Businesses:

      -

      Score provided by

      Scores provided by  and

      Score provided by

      Points of Interest

      Time and distance from The Grove Germantown Apartments.

      Shopping Centers Distance
      Shopping Centers Distance
      Germantown Station
      Walk: 11 min 0.6 mi
      Wolf River Commons
      Walk: 15 min 0.8 mi
      Washington Square Shopping Center
      Drive: 3 min 1.4 mi
      The Grove Germantown Apartments has 3 shopping centers within 1.4 miles, which is about a 3-minute walk. The miles and minutes will be for the farthest away property.
      Parks and Recreation Distance
      Parks and Recreation Distance
      Shelby Farms Park
      Drive: 10 min 4.9 mi
      Lichterman Nature Center
      Drive: 12 min 5.9 mi
      Pink Palace Museum
      Drive: 12 min 5.9 mi
      CTI 3D Theater
      Drive: 12 min 5.9 mi
      Memphis Botanic Garden
      Drive: 17 min 8.2 mi
      The Grove Germantown Apartments has 5 parks within 8.2 miles, including Shelby Farms Park, Lichterman Nature Center, and Pink Palace Museum.
      Hospitals Distance
      Hospitals Distance
      Baptist Memorial Hospital
      Drive: 8 min 4.1 mi
      St. Francis Hospital
      Drive: 9 min 4.7 mi
      Crestwyn Behavioral Health
      Drive: 14 min 7.0 mi
      The Grove Germantown Apartments has 3 hospitals within 7.0 miles, the nearest is Baptist Memorial Hospital which is 4.1 miles away and a 8 minute drive.
      Military Bases Distance
      Military Bases Distance
      Memphis Defense Depot
      Drive: 25 min 14.3 mi
      Memphis Naval Air Station
      Drive: 41 min 23.7 mi
      The Grove Germantown Apartments is 14.3 miles from Memphis Defense Depot, and is convenient to other military bases, including Memphis Naval Air Station.
       
       

      Property Ratings at The Grove Germantown Apartments

      How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

      Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
      4.7
      Great
      Out of 5

      4.7 Blended Score

      8 Renter Reviews

      Share details of your own experience with this property

      Sort By
       
      • Most Recent
      • Most Helpful
      • Rating Low-High
      • Rating High-Low
      1. ...
      2. ...
      2/4/25
      They will keep your security deposit

      I lived at this apartment for almost 3 years. When leaving they refused to give my refundable security deposit back. DO NOT RECOMMEND.

      Property Manager at The Grove Germantown Apartments, Responded To This Review

      We're sincerely sorry to hear about your experience with the security deposit. We understand your disappointment and agree that this is not acceptable. Our team is looking into this matter as we speak, and we aim to ensure transparency in all our transactions. We'd like a chance to make it right, so could you please private message us your contact information?

      7/15/24
      Verified Renter

      It’s very Good neighborhood and locality’s but this year we faced so many maintenance issues. Some of them resolved quickly but few are still pending

      Property Manager at The Grove Germantown Apartments, Responded To This Review

      We're sorry to hear about the maintenance issues you've experienced this year. We aim to address all maintenance problems promptly and efficiently, so we apologize for any delays. Rest assured, we are taking your concerns seriously and will make every effort to resolve the outstanding issues as soon as possible. Thanks for your patience and understanding.

      7/9/24
      Verified Renter

      I love the trees and the small lakes. Makes it feel like home. Some parts look a little neglected. Just getting use to the grounds and finding my way around

      Property Manager at The Grove Germantown Apartments, Responded To This Review

      We're thrilled that you're enjoying the scenic beauty of our property. We strive to maintain a tranquil and homely atmosphere for all our residents. Your feedback about some areas appearing neglected is noted, and we'll certainly look into it. Thanks for taking the time to get to know the grounds - if you need any assistance finding your way around, don't hesitate to ask us!

      7/5/24
      Verified Renter

      Love the resident the manager is nice and friendly I just love it here my kids love the pool and the playground it’s dog friendly I have no problems…

      Property Manager at The Grove Germantown Apartments, Responded To This Review

      We're thrilled to hear that you're enjoying your residence and our amenities! It's wonderful to know that our manager has made a positive impression on you, and that your kids and fur babies are having a great time as well. Thank you for choosing us as your home, we value your feedback greatly.

      6/19/24
      Verified Renter

      The staff was very friendly. The apartment is nice but would like better lighting and nicer counter tops in the bathrooms. I enjoy the mature trees and landscaping.

      Property Manager at The Grove Germantown Apartments, Responded To This Review

      We're thrilled to hear that you had a positive experience with our staff and enjoyed the natural settings of our property. Your feedback regarding the lighting and bathroom countertops is appreciated, as we are always looking for ways to improve. Thank you for choosing to rent with us and taking the time to leave a review.

      12/15/18
      Outstanding Management

      Mr. Duffie, the manager in charge of new tenants is just outstanding. He makes you feel really at home. The property is beautiful and the apartment is spacious and elegant. I have been looking for a while and I made the best decision. This is the place to live in Germantown. I recommend this property.

      Property Manager at The Grove Germantown Apartments, Responded To This Review

      Good morning, Thank you for such an amazing review of our property! We really appreciate your kind words regarding Austin and the great job he has done. Thank you for choosing The Retreat to be your home! We are so happy to have great residents like you! Best wishes, The Retreat Staff

      8/27/18
      Tori at leasing office is horrible

      I'm current tenant, I called leasing office and ask about routine questions, Tori who says she only works weekends repeatedly gave me false information, which was told to me by regular weekday staff. I'm sorry, I didn't know Tori was so grossly incompetent, I guess this is just a way for her to make money, because she's part time, she doesn't care to really learn how to do the job. She is also rude and condescending, on the phone she says over and over that she cannot hear me, even after I put my mouth close to the phone, and also no one else has had that problem at the leasing office. Is this her way to refuse to answer my question? lol pretending to not hear. When I told her she can see my phone number in the system, which she is already logged into, she yelled, "You want me to look for your phone number?" HELLO??? You are already logged into the system so my phone number is RIGHT IN FRONT OF YOU. It's funny how she turns the table on the tenant to cover up her incompetence and ignorance (she doesn't know how to use the very basic system to look up my phone number, so she try to make me look bad, pathetic.

      Property Manager at The Grove Germantown Apartments, Responded To This Review

      We regret to hear about your negative experience with one of our staff members. We strive to provide accurate information and exceptional service to all of our tenants. Your feedback regarding Tori's conduct has been noted and will be investigated thoroughly. We value your residency with us and apologies for any inconvenience caused in this situation.As for the issue raised about not being able to hear over the phone, we'll look into it further as well because we want our residents' queries addressed promptly and efficiently. Please accept our deepest apologies for any offence or misunderstanding caused, as it is certainly not reflective of our usual standards.

      7/16/16
      Need new management

      Came and looked at an apartment and the young man that dealt with me was so rude. He was acting like he was in such a hurry and kept looking at his phone. When I asked him questions about the facility he was very short. We went down the street.

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      7865 Grove Ct W

      Germantown, TN 38138

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