The Glen at Old Town

I’ve really enjoyed living here! The apartment is well-maintained, and everything in my unit works as it should. The management team is responsive, friendly, and quick to address any questions or maintenance requests. The grounds are clean and safe, and I appreciate the quiet, welcoming atmosphere. My neighbors are respectful, and the community feels comfortable and inviting. Overall, this has been a great place to call home, and I’d definitely recommend it to anyone looking for a well-managed, pleasant apartment community.

We have been here 13 years. Great area. Staff is responsive. Rent is reasonable for our dated apartment based on the area. Don't plan on moving anytime soon.

I’ve really enjoyed living here and wanted to shout out the recent updates! The improvements to the clubhouse have made it feel more modern, welcoming, and actually like a place you want to hang out in whether to work, relax, or meet neighbors. It’s clear the team is investing in making the community better. Also, huge thank you for finally fixing the gym’s A/C! It makes a big difference when you’re trying to work out in the Arizona heat now it’s actually usable and comfortable again. Overall, I appreciate that maintenance team and service request getting handled more efficiently and that upgrades are happening around the property. The landscaping is well-kept, the amenities are clean, and I feel comfortable. The location is super convenient, and parking is rarely an issue. I’d love to see continued updates to things like the hot tubs and be better with grill up keep but so far, I’m happy to call this place home.

Love it here except for the flooding issue I was having but luckily my unit hasn’t flooded in a few months cause it was gross and nasty and cost me a medical device

Everything went smooth everyone was friendly nice and ready to fix any problems I had. Definitely will recommend to friends about this apartment

This community is very nice, and it's being improved constantly.

I previously had some issues with bugs and the apartments not responding to me at all via email or phone. I have recently seen an improvement in their response times, and they have been a lot more helpful. The gate wasn't working for a few months and did see some possible homeless people riding around in the evening. The laundry still has issues, and the prices have been raised to $2.25 and barely cleans the clothes and the room is always disgusting. I did resign for another year so I hope to continue to see improvements.

I like living here because I have nice neighbors and it’s a dog friendly community. It’s in a quiet neighborhood and near grocery stores, parks, old town shops and restaurants and the library.

Living here has been a joy! Great location that’s both convenient and charming. The pool is great, and maintenance is quick to resolve issues. Highly recommend!

The Glen is very quiet and clean. Wonderful location.

Living here is nice. Not a lot of noise problems, decent neighbors. They try to keep up up with the aging of the property and have done a good job except for the hot water issues. On and off but lately more on than off thankfully.

The Glen is so far one of the best apartments I lived. Super calm and the staff are very nice. I strongly recommend to live here and also there’s a lot of stores around.

I love this property ! I have been here for 4 years and has been a great experience! Office staff and maintenance is super helpful and nice! 2 dog parks for pups to play in and 4 big pools!! Love it

Building renovations have improved and maintenance is always quick on repairs. Look forward to more community events for residents hopefully

I’m very happy with my unit very spacious And so far I don’t see any roaches My Neigbor’s are nice and quite And guess parking are always available

The move here was super smooth. Very quiet and clean community and apartments are very spacious. Everyone including staff are extremely friendly and it is a really safe area to live in.

Love this property! Friendly neighbors . Lots of dogs. Grass and landscaping is well taken care of. Gym is 24/7. Close to all the major attractions and stores

The staff at the glen is always super helpful when issues arise. The service requests are always handled in a timely manner and they are always keeping residents accountable for rude behavior such as no clean up after pets and touching other peoples laundry.

Safe complex, nice leasing office employees, good maintenance team. Price is a little high for what you get but it is a great location in the center of Old Town Scottsdale.

Living here has been great minus the plumbing issues my unit has had but other than that I like it here the grounds are nice no drama very quiet

Nice place except for when the hot water goes out. Boiler tends to go out once or twice a year. Some residents do not pick up after their dogs.

Overall offers a decent living experience. Staff is friendly. Property is kept in good condition. Only con is single pain windows, but is easily covered with a fan at night.

The location is great and that is about it. Washers and dryers are broken constantly. I put in for a refund and never received one. Security gate does not always work.

Love the location. It's soooo close to the Scottsdale Fashion Mall, Old Town, Sprouts, Zipps, TJ Maxx, restaurants, parks, and the bus stops! :)

Just moved in, and already loving the place! Very clean and calm enviroment. The apartments are in great coditions inside and out! Great place for children and pets!

Enjoying my new place! The location is perfect—great atmosphere, plenty to do, and everything I need is close by. The apartment itself is just the right fit for my lifestyle. I miss Chandler, but this move was the right choice. Definitely a great spot for anyone looking for convenience and that has an active lifestyle. Let me know if you want to tweak anything!

Leasing agent made it an easy and great experience finding the right apartment for me! Always answers all questions and helps if needed. The apartments are great, they are beautiful and in a great location.

Cockroaches! Mold on vents. 30 yr old cabinets. There was also this black dust everywhere. Either it was to try to keep away roaches or spray from the mold. Everything was dirty. I had to replace a broken toilet seat and bad shower head. I was really disappointed with everything.

We like it here and have been here 10 yrs now. Management is responsive to any maintinance issues. It's a great neighborhood. Quiet and easy to get anywhere.

The person above me flooded their apartment, with water flooding down into my room below. It has been over a month, and they still have not finished the final touches for fixing my ceiling. Very disappointing.

Location cannot be beat! A short walk to the best nightlife in Scottsdale. But the office rarely answers the phone and rarely calls back if you leave a message forcing me to walk over when I need to talk to them. They are polite and efficient once I do that, however, but the lack of follow through and phone support is frustrating.

Amazing experience. The front office was great and they are super helpful. Any questions I had were answered immediately. Neighbors and staff are really friendly as well.

This community offers a convenient location, enhancing its appeal. Residents enjoy comfortable living spaces and desirable amenities. The surrounding area provides easy access to essential services and attractions. It's a great place to call home for those seeking a balanced lifestyle. Consider this community for a pleasant living experience. Maintaining a welcoming environment is of utmost importance. It's wonderful to know the staff contributes positively to the atmosphere. However, addressing certain crucial aspects can further elevate the overall experience. Effective pest control measures are essential for the comfort and well-being of everyone. Implementing a comprehensive pest management plan would demonstrate a commitment to excellence.

So far so good living here. Residents are friendly, and the location is awesome. Amenities are also a plus, I frequent the gym and pool areas. Hot tub is great this time of year. Highly recommend.

The Glen in old town is a decent community with many amenities including multiple pools hit tubs bbq areas dog areas as well as a gym , the apartment themselves are also pretty nice as long as it's renovated, parking dan sometimes be an issue, maintenance is always attentive and handles issues quickly. Leasing office staff are friendly and easy to get ahold of.

I was dreading looking for an apartment. I knew generally where I wanted to live, but had so many questions after my previous experience. Grace made my search painless. She listened to what I was looking for and got me the right spot. The grounds are fantastic. The layout is great. The neighborhood is totally walkable and drivable. 5 stars all the way around.

The place is nice The only problem is people not picking up after their dogs. The neighbors are quiet. It’s close to all the shopping and dining you could ever want

Been here for a few days and I’m loving it. It’s a good positive environment. I feel safe and welcomed. Having the laundry next door has its upsides.

Since moving here from my old place it’s way. Better here I like living in Scottsdale This complex took care of my emergency plumbing issue with the quickness and I very much appreciate that

Great location! Nice community with a realistic rent amount each month. Nice amenities and a quiet place to live. I wish people did a better job cleaning up after their dogs.

The apartments look nice, but the common areas and the major bug problem are absolutely terrible when it comes to cleanliness. I had crickets infest my 2nd floor apartment and the apartments sent maintenance to look.. and that's all they did was look.I bought my own cricket spray that the problem went down slightly. Every night I would kill 10 .I had to throw away a pair of sandals from all the dead bugs that were stuck to it. Getting to my apartment I would walk through swarms of crickets and roaches. I am sure someone was living on the 2nd floor near the laundry room. It's been months of reporting and it is finally cleaned up. There is no punishment for leaving dog poop, it constantly smells like dog pee and poop in the common areas. The mail area has trash overflowing and mail trash flying everywhere due to the overflow. The apartments are soundproof and spacious, but the AC / heat does not cool the bedroom. My living room will be freezing and I will be sweating in my room.

I’ve lived here for 3 years now and the price of a 1 bedroom is ridiculous. Especially for the fact that you don’t have washer/dryer units in the apartments. We have to pay $2.00 per load and the units don’t even work half the time. I have to sit there and wait for someone else to finish there clothes so I can use the “working dryer.” Beyond ridiculous.

Love the staff and the place is pretty quiet! Close to the mall and Oldtown . Walmart is close by as well and close to the 101 ! Making it easy to get places.

Good gym and lots of pools and parking is nice and easy. It easy to access and close by a lot of stores like sprouts and gas and right by fashion square.

Thank you for the many courtesies and attention to our community. Improvements continue to be made aesthetically and social activities varied & inviting. My experiences with the front office have always been caring & courteous.

The apartment isn't bad for the price, but they definitely don't spray for bugs like they say they do. I have had many cockroaches in my apartment, and I keep everything very clean.

Location is great, apartment size is okay, and neighbors are friendly. But amenities need more work, cleanliness and maintenance, thanks!!!!

It’s a great place to live, very calm, clean, the pools are good and the fitness center it’s complete. I recommend this apartment complex! The staff is very nice and helpful, they work in the requested services pretty fast

Nice neighborhood, nice community, Friendly staff and great maintenance crew.

Living here has been comfortable Feel very safe Surrounding area is active Views are beautiful