The Flats at Laurel & Pine

I have really enjoyed living here the last 2 years! The pool is a highlight with the courtyard being so pretty! The townhouses are spacious and face the courtyard. I love the community events the staff puts on too. Great way to meet your neighbors. It’s very exciting to see the strip of retail spaces in front of the complex start to develop too!

I've been renting in Nashville for the last 8 years. I came to the flats about a year ago and this has hands down been the best property I've rented from. Great location, great pricing (for Nashville), and great staff. Property is well kept and the rooms have great appliances and for a new-build complex, is seemingly well made. (I have had horrendous luck with the Nashville new builds since 2020. Kaitie at the front office is helpful, professional. and understanding with my inquiries and Keith and Jesse from maintenance are knowledgeable and quick with requests. I've recommended several friends to look into renting here because I have enjoyed it. Some downsides are that there is no assigned parking and the pool can get extremely crowded. Usually derives from people bringing friends from outside the complex, but it is what it is.

Communication could be better. Was very disappointed to get out of work early and not be able to use the pool with zero notice via email or text, spam folder checked and all.

My experience of the community overall is great, I really would give 5 stars but a few mistakes from application to move in honestly made it the most stressful move in experience I’ve ever had.

As a resident for more than 2 years I've overall had a good experience, my main complaint is mainly with the front office staffing. There seems to be a lack of professionalism and open communications that I have had in several other complexes.

Great place to live! The residents are so creative and involved in the community, always participating in our events. I highly recommend this apartment complex to anyone wanting to be a part of our friendly and welcoming neighborhood!

Love it here! I really enjoy the amount of effort into making this a community. The summers are perfect at the pool and the snow looks beautiful in the complex. Definitely a place to call home.

the apartment units have been great! the package delivery has been kind of a pain and the parking spots are really tight but those are minor things

Neighbors are kind, considerate and always friendly. There's the constant hustle and bustle of Nashville but I've noticed life is slower and more relaxed at the Laurel and Pine!

I really enjoy living at the Flats! The townhouses are spacious and we love the layout. The amenities are convenient and kept up well. The staff is easy to work with and very friendly. We get pretty good attendance at resident events - which is great for community building. I love East Nashville, and was hesitant about the location at first but it’s up & coming now and there are constant updates to the neighborhood!

The community has improved immensely under current leadership. The biggest opportunities/frustrations I’ve recently experienced are glitches in Parcel Pending (could be the courriers’ fault) and in maintenance requests being marked complete without work being done/lack of communication from the maintenance team. However, these issues are typically resolved quickly by the management team. Is Burb Bootcamp directly tied to the complex? Their advertising to residents was understanding at first but nearly a year in, it’s getting a bit annoying.

I enjoy living here! Office staff and maintenance both are very friendly and prompt when issues arise. I would definitely recommend living here.

The location is great. The only complaint I have is other residents smoking in their apartments and it comes thru the vents. I have made the team aware and nothing has been done to my knowledge. Otherwise, it’s a great place to live.

Super cómodos y tranquilos es lo que realmente siempre busque para mi esposo y yo. Somos muy felices aquí este es el segundo año que renovamos

Place has been over all great experience with a great vibe in the gym, pool and club room. Little ways to improve would just be around the pool area when Spring arrives. Having a skimmer and making sure that the pool is always up to par with cleanliness, enough chairs, and new cornhole boards and bags. Great location though and a ton of cool people, tough to beat.

The residents are super friendly, and the staff is great, so glad I'm here!

I've lived in this property for nearly a year now, and while the layout of the apartment is great, wonderful closet space, gorgeous pool area, and being a pretty new property, there are some pretty big flaws with the property. First, if you are a dog owner, take a serious look at how little green space there is around the property for pet's to relieve themselves. The "dog park" is really a small fenced in mulch bed, and the few green spaces there are around, are being landscaped with rock so pets can't use them (which I understand, but at some point there is nowhere to take your pet out). The property is very slow to empty the pet waste receptacles around the property, with them often being overflowed. For what the pet rent and fee is, you would think this would not be an issue. The walls and floors in the property are VERY thin, more so that most other apartments I have lived in. You can literally hear people talking in the apartment beside you, and if you have renters above you, you WILL FOR SURE here them walking or their dogs running across the floor. There has been a ton of staff turnover in the last year, with a new management company taking over the property last fall. My advise if don't get used to knowing anyone in the management office. The original management company and staff were MUCH BETTER that the current RAM Partners group. There are errors with billing, maintenance requests are not answered for long periods of time, little to no resident communication of any type, and just a general attitude in the office that you are bothering them with any question or concern you may have. And finally, there is constantly issues with the trash around the dumpster. For whatever reason, often the dumpster is not present, so the valet trash and nearby restaurants just pile the trash up around the dumpster. Not really what you want to see. The property is beautiful, I do like the layout of my apartment and the pool area is great. This could be a GREAT property, but for what the rent is and with the super thin walls and floors and the property management, I'd look at other properties.

Located in the East Side of Nashville. The property is beautiful and the staff is very friendly and knowledgeable.

I am so impressed with everything about this property! Especially the management and staff. They were kind, responsive, knowledgeable, helpful, and committed to the highest quality standards. The grounds are impeccably maintained and the buildings are well constructed and clean. The location is in a great area. I highly recommend Flats at Laurel and Pine for your next apartment home.