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  • Primary Photo - The Courtney at Universal Boulevard
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    Building Photo - The Courtney at Universal Boulevard
Contact This Property

Tour Options: In-Person

Language: English

Open 10am - 6pm Today

View All Hours Office Hours Monday - Friday, 10am - 6pm Saturday, 10am - 5pm Sunday, 12pm - 5pm

The Courtney at Universal Boulevard media gallery Unit
call 689-202-3120
Floor Plan View Body
Viewing Floor: Select a unit to view pricing & availability
1 (6 units)
2 (7 units)
3 (5 units)
4 (7 units)
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1
2
3
Any
1+
2+
Move-In Date
Florida Orange County Orlando Universal The Courtney at Universal Boulevard

The Courtney at Universal Boulevard

9703 Avellino Ave, Orlando, FL 32819

4.2 (15 reviews)

Property Rating

4.2
Great
Out of 5

4.2 Blended Score

See all 15 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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689-202-3120
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  • Monthly Rent

    $1,705 - $3,086

  • Bedrooms

    Studio - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    590 - 1,345 sq ft

The Courtney at Universal Boulevard
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Move-in Special

Ask how you can get one month free! Contact our leasing team for more details!

Pricing & Floor Plans

filter results by bedrooms
Pompeii $1,705 – $2,034
1 Bed 1 Bath 590 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 05102
    price $1,705
    square feet 590
    availibility Sep 25
Pantheon $1,757 – $2,166
1 Bed 1 Bath 773 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 06406
    price $1,782
    square feet 773
    availibility Now
  • Unit 05206
    price $1,757
    square feet 773
    availibility Aug 12
  • Unit 01414
    price $1,832
    square feet 773
    availibility Sep 5
Carriage Home $2,005 – $2,350
1 Bed 1 Bath 769 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 11202
    price $2,010
    square feet 769
    availibility Now
  • Unit 12201
    price $2,005
    square feet 769
    availibility Aug 18
  • Unit 13202
    price $2,005
    square feet 769
    availibility Aug 27
  • Unit 10201
    price $2,010
    square feet 769
    availibility Sep 25

Verona $1,705 – $2,089
1 Bed 1 Bath 741 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 05312
    price $1,705
    square feet 741
    availibility Sep 11
  • Unit 01425
    price $1,750
    square feet 741
    availibility Oct 14
  • Unit 05311
    price $1,730
    square feet 741
    availibility Oct 22
  • Unit 04204
    price Call for Rent
    square feet 741
    availibility Dec 7

Caserta $1,780 – $2,153
1 Bed 1 Bath 806 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 06414
    price $1,820
    square feet 806
    availibility Sep 24
  • Unit 01311
    price $1,780
    square feet 806
    availibility Oct 22
Navona $2,044 – $2,556
2 Beds 2 Baths 1,176 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 01229
    price $2,049
    square feet 1,176
    availibility Aug 26
  • Unit 01301
    price $2,044
    square feet 1,176
    availibility Sep 23
Amalfi $2,073 – $2,586
2 Beds 2 Baths 1,188 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 02101
    price $2,073
    square feet 1,188
    availibility Sep 10
Manarola $1,930 – $2,438
2 Beds 2 Baths 1,058 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 05203
    price $1,930
    square feet 1,058
    availibility Sep 18
Cascata $2,545 – $3,086
3 Beds 2 Baths 1,345 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 06205
    price $2,545
    square feet 1,345
    availibility Now
  • Unit 05207
    price $2,545
    square feet 1,345
    availibility Aug 27
  • Unit 01413
    price $2,590
    square feet 1,345
    availibility Sep 11
Palazzo $2,505 – $2,988
3 Beds 2 Baths 1,301 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 03407
    price $2,530
    square feet 1,301
    availibility Aug 6
  • Unit 04408
    price $2,530
    square feet 1,301
    availibility Aug 7
  • Unit 04302
    price $2,505
    square feet 1,301
    availibility Aug 19
  • Unit 04208
    price $2,505
    square feet 1,301
    availibility Aug 26

Rialto Call for Rent Not Available
1 Bed 1 Bath 839 Sq Ft
Borghese Call for Rent Not Available
2 Beds 2 Baths 1,121 Sq Ft
Pompeii $1,705 – $2,034
1 Bed 1 Bath 590 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 05102
    price $1,705
    square feet 590
    availibility Sep 25
Pantheon $1,757 – $2,166
1 Bed 1 Bath 773 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 06406
    price $1,782
    square feet 773
    availibility Now
  • Unit 05206
    price $1,757
    square feet 773
    availibility Aug 12
  • Unit 01414
    price $1,832
    square feet 773
    availibility Sep 5
Carriage Home $2,005 – $2,350
1 Bed 1 Bath 769 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 11202
    price $2,010
    square feet 769
    availibility Now
  • Unit 12201
    price $2,005
    square feet 769
    availibility Aug 18
  • Unit 13202
    price $2,005
    square feet 769
    availibility Aug 27
  • Unit 10201
    price $2,010
    square feet 769
    availibility Sep 25

Verona $1,705 – $2,089
1 Bed 1 Bath 741 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 05312
    price $1,705
    square feet 741
    availibility Sep 11
  • Unit 01425
    price $1,750
    square feet 741
    availibility Oct 14
  • Unit 05311
    price $1,730
    square feet 741
    availibility Oct 22
  • Unit 04204
    price Call for Rent
    square feet 741
    availibility Dec 7

Caserta $1,780 – $2,153
1 Bed 1 Bath 806 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 06414
    price $1,820
    square feet 806
    availibility Sep 24
  • Unit 01311
    price $1,780
    square feet 806
    availibility Oct 22
Rialto Call for Rent Not Available
1 Bed 1 Bath 839 Sq Ft
Navona $2,044 – $2,556
2 Beds 2 Baths 1,176 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 01229
    price $2,049
    square feet 1,176
    availibility Aug 26
  • Unit 01301
    price $2,044
    square feet 1,176
    availibility Sep 23
Amalfi $2,073 – $2,586
2 Beds 2 Baths 1,188 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 02101
    price $2,073
    square feet 1,188
    availibility Sep 10
Manarola $1,930 – $2,438
2 Beds 2 Baths 1,058 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 05203
    price $1,930
    square feet 1,058
    availibility Sep 18
Borghese Call for Rent Not Available
2 Beds 2 Baths 1,121 Sq Ft
Cascata $2,545 – $3,086
3 Beds 2 Baths 1,345 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 06205
    price $2,545
    square feet 1,345
    availibility Now
  • Unit 05207
    price $2,545
    square feet 1,345
    availibility Aug 27
  • Unit 01413
    price $2,590
    square feet 1,345
    availibility Sep 11
Palazzo $2,505 – $2,988
3 Beds 2 Baths 1,301 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 03407
    price $2,530
    square feet 1,301
    availibility Aug 6
  • Unit 04408
    price $2,530
    square feet 1,301
    availibility Aug 7
  • Unit 04302
    price $2,505
    square feet 1,301
    availibility Aug 19
  • Unit 04208
    price $2,505
    square feet 1,301
    availibility Aug 26

* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $200
  • Application Fee
    $75
  • Dogs Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $400
  • Pet deposit
    $0
  • Pet Limit
    2
  • Restrictions:
    Breed restrictions may apply
  • Comments:
    Pet Rent and Pet Fee are per pet
  • Cats Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $400
  • Pet deposit
    $0
  • Pet Limit
    2
  • Restrictions:
    Breed restrictions may apply
  • Comments:
    Pet Rent and Pet Fee are per pet
  • Parking
  • Garage
    --
  •  
  • Other
    --

Details

Lease Options

  • 7 - 15 Month Leases
  • Short term lease

Property Information

  • Built in 2015
  • 355 units/4 stories

Matterport 3D Tours

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Property Site Map

Select a unit to view pricing & availability

Any
Studio
1
2
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Move-In Date
Viewing Floor:
1 (6 units)
2 (7 units)
3 (5 units)
4 (7 units)

About The Courtney at Universal Boulevard

Experience the pinnacle of luxury living at The Courtney at Universal Boulevard, an exquisite apartment community nestled in Orlando, FL. Our collection of pet-friendly studio, one, two, and three-bedroom apartments are designed to embrace every detail of your life. Unwind in your spacious retreat, complete with custom cabinetry, a private, screened-in veranda in select apartments, and expansive walk-in closets. Every detail has been thoughtfully designed to offer an unparalleled living experience that combines comfort, style, and sophistication.

The Courtney at Universal Boulevard is an apartment community located in Orange County and the 32819 ZIP Code. This area is served by the Orange County Public Schools attendance zone.

Unique Features

  • Close to Universal Studios and Downtown Orlando
  • Storage units available
  • Transom windows in select apartments
  • Outdoor cabana with WiFi and TVs
  • USB charging ports
  • Full-size washer and dryer
  • Gated entrance
  • Mosaic tile backsplash
  • Resident portal with online payment options
  • Smoke-free community
  • 13-foot ceilings in select apartments
  • Chef's kitchen
  • Custom pantry in select apartments
  • Pet Spa with professional grade blow dryer
  • Relaxing soaking tub
  • Screened-in verandas in select apartments
  • Car Care Center
  • Complimentary Starbucks coffee bar
  • Game room with billiards and TVs
  • Kitchen island or breakfast bar
  • Outdoor electric and charcoal grilling stations
  • Patio or balcony in select apartments
  • Stainless steel undermount sink
  • Accent walls available in two colors
  • Energy-efficient stainless steel appliances
  • Walnut slab-style custom cabinetry
  • Wood-style flooring

Contact

View Property Website
Language: English
Open 10am - 6pm Today
  • Monday - Friday, 10am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, 12pm - 5pm
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Elevator

Playground

Clubhouse

Controlled Access

Business Center

Property Services

  • Package Service
  • Wi-Fi
  • Laundry Facilities
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Security System
  • Online Services
  • Pet Care
  • Pet Play Area
  • Pet Washing Station
  • Car Wash Area
  • Public Transportation

Shared Community

  • Elevator
  • Business Center
  • Clubhouse
  • Lounge
  • Breakfast/Coffee Concierge
  • Storage Space

Fitness & Recreation

  • Fitness Center
  • Spa
  • Pool
  • Playground
  • Gameroom
  • Media Center/Movie Theatre

Outdoor Features

  • Gated
  • Cabana
  • Grill
  • Picnic Area

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

Hardwood Floors

Walk-In Closets

Island Kitchen

Granite Countertops

Microwave

Highlights

  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Storage Space
  • Tub/Shower
  • Wheelchair Accessible (Rooms)

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Island Kitchen
  • Eat-in Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer

Model Details

  • Hardwood Floors
  • Tile Floors
  • Walk-In Closets
  • Balcony
  • Patio
  • Greenhouse
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Wi-Fi
  • Laundry Facilities
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Security System
  • Online Services
  • Pet Care
  • Pet Play Area
  • Pet Washing Station
  • Car Wash Area
  • Public Transportation
  • Elevator
  • Business Center
  • Clubhouse
  • Lounge
  • Breakfast/Coffee Concierge
  • Storage Space
  • Gated
  • Cabana
  • Grill
  • Picnic Area
  • Fitness Center
  • Spa
  • Pool
  • Playground
  • Gameroom
  • Media Center/Movie Theatre
  • Close to Universal Studios and Downtown Orlando
  • Storage units available
  • Transom windows in select apartments
  • Outdoor cabana with WiFi and TVs
  • USB charging ports
  • Full-size washer and dryer
  • Gated entrance
  • Mosaic tile backsplash
  • Resident portal with online payment options
  • Smoke-free community
  • 13-foot ceilings in select apartments
  • Chef's kitchen
  • Custom pantry in select apartments
  • Pet Spa with professional grade blow dryer
  • Relaxing soaking tub
  • Screened-in verandas in select apartments
  • Car Care Center
  • Complimentary Starbucks coffee bar
  • Game room with billiards and TVs
  • Kitchen island or breakfast bar
  • Outdoor electric and charcoal grilling stations
  • Patio or balcony in select apartments
  • Stainless steel undermount sink
  • Accent walls available in two colors
  • Energy-efficient stainless steel appliances
  • Walnut slab-style custom cabinetry
  • Wood-style flooring
  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Storage Space
  • Tub/Shower
  • Wheelchair Accessible (Rooms)
  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Island Kitchen
  • Eat-in Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Hardwood Floors
  • Tile Floors
  • Walk-In Closets
  • Balcony
  • Patio
  • Greenhouse
Expenses
Recurring
Cat Rent $25
Dog Rent $25
One-Time
Cat Fee $400
Dog Fee $400
Office Hours
Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 5pm
Sunday 12pm - 5pm
689-202-3120
Neighborhood

Living next to Universal Studios truly sounds like a dream come true. Universal is a wonderful tourist attraction in Orlando, Florida that brings people from all over for one common goal: to enjoy the aquariums, zoos, beaches, theme parks, water parks, and more. There’s fun for the whole family in Universal. One of the area’s greatest attractions and a newer addition is the Wizarding World of Harry Potter. It brings quite the bustle to the area and is a must-visit theme park in town. Rent is higher in this area because of its ideal location and tourist lifestyle, but it’s worth it to have Universal Studios and all of the neighborhood’s other great attractions at your doorstep.

Learn more about living in Universal 
Education
Colleges & Universities Distance
Colleges & Universities Distance
University of Central Florida
Walk: 10 min 0.6 mi
Everest Univ., South Orlando
Drive: 5 min 2.2 mi
Valencia C.C., Sand Lake
Drive: 8 min 3.7 mi
Valencia C.C., West Campus
Drive: 16 min 8.4 mi
The Courtney at Universal Boulevard is within 10 minutes or 0.6 mile from University of Central Florida. It is also near Everest Univ., South Orlando and Valencia C.C., Sand Lake.
Schools
  • Public Schools
  • Private Schools
Tangelo Park Elementary
Public Elementary School
Grades PK-5
457 Students
Attendance Zone
Westridge Middle
Public Middle School
Grades 6-8
1,207 Students
Attendance Zone
Freedom High
Public High School
Grades 9-12
2,623 Students
Attendance Zone
Montessori School Of Orlando
Private Elementary School
Grades PK-6
91 Students
Nearby
Calvary City Christian Academy & Pre-School
Private Elementary, Middle & High School
Grades PK-12
Nearby
Regency Christian Academy
Private Elementary & Middle School
Grades PK-8
180 Students
Nearby
Pathways Private School
Private Elementary, Middle & High School
Grades PK-12
204 Students
Nearby
St. Lillie V. High School
Private High School
Grades 10-12
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

The Courtney at Universal Boulevard is near Orlando International, located 11.5 miles or 18 minutes away, and Orlando Sanford International, located 38.5 miles or 51 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Sand Lake Road
Drive: 14 min 6.9 mi
Meadow Woods
Drive: 16 min 7.8 mi
Orlando Health/Amtrak
Drive: 17 min 11.3 mi
Orlando
Drive: 17 min 11.3 mi
Tupperware
Drive: 19 min 11.8 mi
Airports Distance
Airports Distance
Orlando International
Drive: 18 min 11.5 mi
Orlando Sanford International
Drive: 51 min 38.5 mi
Car-Dependent
36
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Minimal Transit
0
Transit Score®
Out of 100
Somewhat Bikeable
33
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from The Courtney at Universal Boulevard.

Shopping Centers Distance
Shopping Centers Distance
The District Universal Boulevard
Walk: 3 min 0.2 mi
Lake Cay Commons
Walk: 10 min 0.6 mi
Hawaiian Plaza
Drive: 4 min 1.7 mi
The Courtney at Universal Boulevard has 3 shopping centers within 1.7 miles, which is about a 4-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Sea World
Drive: 6 min 2.8 mi
Shadow Bay Park
Drive: 14 min 6.3 mi
Dr. P. Phillips Community Park
Drive: 16 min 7.1 mi
Bill Frederick Park
Drive: 16 min 7.5 mi
Bear Creek Recreation Complex
Drive: 18 min 8.6 mi
The Courtney at Universal Boulevard has 5 parks within 8.6 miles, including Sea World, Shadow Bay Park, and Dr. P. Phillips Community Park.
Hospitals Distance
Hospitals Distance
Central Florida Behavioral Hospital
Drive: 6 min 3.3 mi
Osceola Regional Medical Center
Drive: 19 min 11.2 mi
Orlando Health
Drive: 18 min 11.5 mi
The Courtney at Universal Boulevard has 3 hospitals within 11.5 miles, the nearest is Central Florida Behavioral Hospital which is 3.3 miles away and a 6 minute drive.
Military Bases Distance
Military Bases Distance
Patrick Air Force Base
Drive: 82 min 67.2 mi
Avon Park Air Force Station Frostproof
Drive: 161 min 84.6 mi
The Courtney at Universal Boulevard is 67.2 miles from Patrick Air Force Base, and is convenient to other military bases, including Avon Park Air Force Station Frostproof.
 
 

Property Ratings at The Courtney at Universal Boulevard

How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
4.2
Great
Out of 5

4.2 Blended Score

15 Renter Reviews

Share details of your own experience with this property

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  • Rating Low-High
  • Rating High-Low
  1. ...
  2. ...
4/26/25
Atrocious Policies and Service

This apartment complex has an awful and illogical screening process for selecting applicants. I make about six times the rent and have 750+ credit score, they rejected me for one $60 charge from 2017 that I paid in full and showed them the receipt! They seem to be incapable of making very basic and easy applicant business decisions. Awful service and awful candidate screening policies.

Property Manager at The Courtney at Universal Boulevard, Responded To This Review

Hi Ryan - I am happy to discuss this situation with it you, please feel free to email or stop by the office and speak to the Community Manager

6/6/24
Would not live here again.

Very dirty when moving in, trouble with getting in contact with office members, gate rarely works, and valet trash is not always guaranteed. I did not complain and always paid rent on time. When moving out, I did not receive security deposit back and was charged $25 with little to no explanation or response back from office members or the rental company. Very dissatisfied.

Property Manager at The Courtney at Universal Boulevard, Responded To This Review

Hello, We apologize for the frustrations you've experienced at The Courtney at Universal. Your feedback is concerning, and we'd like to address your issues promptly. Please email our Residents Services team at ResidentsServices@CONAM.com with details about your security deposit and any unresolved concerns. We're here to assist you and ensure your experience is addressed appropriately. Thank you for bringing this to our attention.

1/12/24
Beware: Peace Not Guaranteed at The Courtney!

After residing here for years, I've become accustomed to disappointment. Ineffective managers, ignored complaints, and constant noise intrusions paint a grim picture of life at The Courtney. The latest episode? Forced TV blaring in an empty gym! This is just the latest example of their disregard for residents' well-being. Years of voicing concerns have been met with silence, and now even basic comforts like quiet enjoyment are sacrificed for nonsensical "policies." Do your research and choose a community that values its residents and their peace of mind.

Property Manager at The Courtney at Universal Boulevard, Responded To This Review

Hello, We appreciate your feedback and apologize for any inconvenience caused. We take resident concerns seriously and would like to investigate this matter further. Please contact our Community Manager, Melissa, at 407-226-3727. We are committed to addressing your concerns and improving our community. Thank you.

2/18/22
DO NOT MOVE HERE !

This complex does not even deserve a star. I have lived here for 2 years and its been HORRIBLE from the beginning. 1. having neighbors that drink 24/7 and blast music and argue and abuse each other at night, overnight, mostly from 12am-3am that you can't even sleep because its so scary hearing all the noises, thinking the ceiling is going to cave in and you write multiple letters to the leasing office to complain and nothing is done. 2. I have constantly tried to email the leasing office or call them about complaints and problems that I've had living here but NEVER have my emails been responded to, so if you like being ignored then go ahead. 3. DOG POOP EVERYWHERE! People here don't care about anybody and leave their dog poop everywhere ! I went to use the elevators one day and there was dog poop leading up to the elevator, DISGUSTING! theres just large amounts of dog poop everywhere so make sure you look at where you walk. 4. GYM EQUPTMENT RARELY WORKS 5. NO NOTICES OR UPDATES - when I first moved here, we would sometimes get emails of notices or events going on, now we get nothing, no updates on things, or notices about the complex and its very aggravating not knowing. 6. VALET TRASH - THEY NEVER COME WHEN THEY ARE SUPPOSED TO. we were told that they come at 8/9. I've had COUNTLESS days where they don't come till 12pm or 1pm or if they do come they always miss my trash, I would go out and see that everyone else trash was taken but mine, and of course I message the office about it to get some information and I got no response. 7. MAINTENANCE SUCKS : I can't even tell you how many times I've had to call maintenance because they never fixed the problem right the first time. I've had a maintenance guy come to fix something, say he was going to get an item to fix it and never came back. had another time when I was out and told them they could enter my apartment, got back home and noticed they never came and when I called the leasing office lady said that they would have to come Monday because the maintenance guy leaves at 3 ..... it was 12pm .... 8. AC IS ALWAYS LEAKING 9. if you do decide to move here, take pictures and videos of everything!!! I HAVE PROOF OF EVERYTHING THAT HAS BEEN HAPPENING HERE! I have video proof of all the noise complaints, all the emails that I have never gotten responses from, all the leaking, all the roach problems , dog poop problems ... EVERYTHING !

Property Manager at The Courtney at Universal Boulevard, Responded To This Review

Hello! We sincerely apologize for any frustration you have experienced while living here at The Courtney at Universal. This is not the type of experience that we want our residents to have. We encourage you to reach out to our regional manager, Michelle, at your earliest convenience at 469-241-0508 so that we can address your concerns. We look forward to speaking with you and hope to turn your experience into a positive one. We appreciate you taking the time to leave us a review and hope you have a great day!

9/20/21
Is this where you want to live?

This is NOT your kind of your community, - If you wouldn’t appreciate seeing frequent drug raids by the police in your community. - If you wouldn’t appreciate rats parading in front of you while you are lying down by the pool. - If you wouldn’t appreciate if your car was towed even though you had a parking pass. - If you wouldn’t appreciate finding out that there were some hidden clauses on the 45th page of your lease that cost you an additional $150 a month. - If you’d expect a smiling face that is ready to serve you when you walk into the leasing office. - If you wouldn’t appreciate a management staff that is “entitled” and has a bad attitude. - If you wouldn’t appreciate if NONE of the treadmills was working in the gym. - If you wouldn’t appreciate if the elevator in your building is out of operation for months at a time. - If you wouldn’t appreciate paying for services you don’t receive, e.g., package service, valet trash. - If you wouldn’t appreciate if the grills in the community NEVER worked. - If you do not wish to pay 2 electric bills (your apartment + community). - If you do not wish to pay 2 trash bills (valet trash + community trash).

Property Manager at The Courtney at Universal Boulevard, Responded To This Review

We set high standards for ourselves, and we’re sorry to hear this was not met in your experience with our community. There are several issues that you have addressed that we are working diligently to resolve. We do care about our resident's safety and will continue to work with law enforcement when there are issues that arise within our community. We would love our property to be issue-free- but I think we can agree that this is not the case. We are just as concerned with your feedback regarding unwanted pests. In working with our pest control company some of the activity in which we are experiencing can be attributed to the construction in the areas around us. This may be a factor in the increase activity with certain animals and pests we have seen in the area. We are working diligently with our pest control company to minimize the effects of the development and growth in our community and surrounding areas. The treadmills should be working with the next couple of weeks, as we wait for parts to arrive and serviced. In addition, the elevators are all fully functioning after being down due to a lightning strike that hit our property. We are aware that there have been a few areas of concern and want to assure you that we are addressing these concerns with urgency. Should you have any issues pertaining to your lease agreement, please feel free to reach out to us so that we may be able to discuss further. Thank you for your feedback, as it will help us navigate through resolving issues important to our residents while striving to provide a great customer service experience.

9/5/20
RUN from this complex

Do not live here! ConAm has taken over management and is a NIGHTMARE. They do not properly communicate anything with residents and when they try to, they will spam your inbox with 5-7 emails at the same time and they are the EXACT same email. They will charge you to wash your car in their "car wash station". Like I have to pay to use a hose? Thats all it is a hose and a vacuum (by the way it never works) What a joke. The gas grilles they have hardly ever work. Peoples dogs poop all over the grass and it is never picked up or maintained. They have a "dog park" and that is never maintained. They tried to "improve it", but added all these hazardous agility obstacles which the dogs do not even use. The dogs just want to run!! Valet trash is never picked up on time or is sometimes not picked up at all. They will casually come by at like 1 or 2 am sometimes. You have to schedule a time to go to the gym and the pool because of "covid". I have talked to many of my friends who's apartments complexes have lifted restrictions months ago! Why do I need to schedule at time for a gym no one even uses in the first place. I have to go to friends complexes just to use a pool without being harassed. The front gate and elevators are constantly broken. Do not get me started on their horrific parking issues and they way they try to handle it. Before conam, parking was fine. Now they have tried to do parking passes but have ran out. they try to do "reserved spots" and visitors have to get a pass from the office daily. So if your visitor shows up after 6pm and the office is closed, well good luck! They have a tow company who patrols before the office even opens up and your car will be towed. You dont even have the chance to get to the office when they open because the towing company comes 5-7am, ha sucks for you! The office doesnt care if your car is towed, they will tell you "too bad, we provide enough parking" and think its reasonable. My vehicle was towed overnight and I LIVE THERE. The office ran out of parking passes that is not my problem!! $200 you wont get back, not even a warning!! The office doesn't give a rat's behind about the residents, they will tick them off to no end and literally do not care I cannot stress that enough. Save yourself and RUN!!!!!

5/23/20
Customer Service Was Awesome!!!

Nikkis service is amazing !!! She helped me Through my whole process in 2 days I was moving in ?? Thank you

Property Manager at The Courtney at Universal Boulevard, Responded To This Review

Hello! We are so delighted to hear that you've had such a positive experience with our community! We truly think we have something special in our entire team here at The Courtney and we are glad to hear that you agree. Thank you so much for taking the time to post such kind words, have a wonderful day!

11/5/19
Not Worth the Hassle

I've lived at The Courtney at Universal Boulevard for three leases and when Contravest owned the property it was an amazing community. It used to be well Maintained, great maintenance team, with friendly and informative office staff. While Contravest built a beautiful community, when they sold to ConAm the property went downhill fast. The new office staff do not communicate to their residents and when they do it is vague and lacks key information. Everything the office staff does lacks a clear direction and consistency. They do not care about their residents or their well being. Within the first month of them owning the property there were multiple trees blown over and landscaping issues that took the entire summer to rectify. The elevator also went down for weeks without any communication as to when it would be fixed, Key fobs deprogram from the front gate consistently, paying rent went from being simple and easy online with a bill sent to you a week and a half before it was due to getting no bill or an incorrect bill that can only be paid in the office. They consistently do not keep the grounds looking well maintained or upkeep the dog park or pet stations. It is a shame that a place I call home has become such a nightmare. I would recommend leasing elsewhere.

3/12/18
Worst experience ever

I’ve had nothing but expensive problems since I moved in here. The first 6 weeks the AC didn’t work (I lived on 4th floor, it was HOT). Had to threaten to break the lease to get some help to get it fixed. The office staff send rude, offensive, threatening emails regarding their rules and procedures weekly. The pool and other amenities are never open. The apartments are cheaply built (cabinets break, floor comes up, tiles uneven, and even windows that don’t close properly). They made a mistake on my lease renewal in my favor for $21. I paid the amount on the lease. I was shocked when they called and told me my rent was late. I told them I paid exactly what was on my lease which is a legal document. I can’t tell you the unprofessional things they said and called me, trying to collect the $21. I was stuck in the renewal lease and couldn’t get out of it, so the last 16 months I lived there angry about what they said about me. I couldn’t wait to move out. Now that I moved out, they are claiming that the small scratches on the cook top require its replacement. They expect me to replace the cooktop for $200 so that “they can justify the high rents they are charging for the next guest who expects a perfect cooktop.” I talked to the maintenance people there, and they replace the cook top for every move out and will expect YOU to pay for it. So, if you sign here, you better be prepared to buy a new stove when you leave. I tried to call them 21 times over 11 days to settle this cooktop issue, and no one would return my call. Getting them to answer the phone is hard, getting them to call you back is impossible. I offered to settle this by paying 50% which they denied. They also are unwilling to accept partial payments for what I agree I owe (I assume this is some kind of legal maneuvering). I have never in my 40 years been treated so poorly. Their rents are very high, I always paid on time, I followed the rules, and they still treat you like they found you under their shoe.

7/18/17
Avoid. Better apartments for cheaper in same area.

What started as a great place to live ended up slowly turning into a nightmare. Don't let the nice looks fool you - the cheaply made units are not what one would expect with the price tag they carry. You will hear noise from all possible directions (above, below, side to side - even in the courtyards several floors above or below you!) We got to the point where we couldn't take it any longer, and put in our required 60 days notice. Just a word of advice - once you let the office know your intention to move out, they will stop caring about you and any issues that arise (even though you are still paying 2 months of rent.) My wife and kids were verbally assaulted by our downstairs neighbor (if your kids can't levitate, prepare yourself for the onslaught of noise complaints.) When reporting the incident to the office staff, they shrugged it off and told us the standard "we'll let management know" response - with absolutely no further follow up. The hardest part has been trying to reclaim the security deposit. After fighting bogus expenses, we've been lied to multiple times about getting a refund. It's been nearly 2 months, and we still haven't seen a dime. It's really a shame - this is located in a great area, but luckily there are plenty of other options available. Don't make the same mistake we made, and choose elsewhere.

2/5/17
Probably the most dirty place in Orlando

No sound isolation, corridors never cleaned and a very expensive price for nothing. Very happy to rent here in a first time, we are living a nightmare.

Property Manager at The Courtney at Universal Boulevard, Responded To This Review

Thank you for taking the time to review our community. If you are still a resident here at The Courtney, our management team would love to take the time to personally speak with you about your concerns. Our team takes great pride in keeping the community clean and beautiful. If you ever find it is not up to par please do not hesitate to contact the office. We look forward to speaking with you soon.

2/20/16
Horrible Apartment Community - Do Not Rent

Wherever do I start on this horrible apartment complex. The experience my boyfriend and I had at the Courtney was absolutely horrendous. Our most pressing issue I had with this community was the pricing. I was okay with rent costs and all, but during this whole application process I was told that there would be a deposit but not how much it would be. Finally once everyone had conveniently paid their application fees did a deposit price get announced. We were told it would be between one month’s rent (1,700) and two month’s rent (3,400). I went in and spoke with the Community Manager and let her know that I was very unhappy about not being told upfront about how much the deposit would be. She also told me that my application came back on hold because of an early termination fee at another complex I am currently staying at. This was a lie, I contacted the office where I am staying and they were upfront and said they let The Courtney know I am terminating my lease early, but they never said I owed any money. After this meeting, I figured out The Courtney Community Manager had lied about me owing money to my current apartment complex. After not being told upfront about deposit fees, the website application not working, being told they did not have a paper application as an alternative, being lied to about money owed, we are fed up with the leasing staff at The Courtney. So after speaking with my roommates and discussing our horrible experience we have had with The Courtney, we all have decided we will no longer be living there and pursing an apartment there. Please be aware that they hide their fees and are not upfront and honest about any part of the application process and the staff is very unprofessional and disrespectful.

Property Manager at The Courtney at Universal Boulevard, Responded To This Review

Thank you for your review of our community. We are disheartened to hear that you had a bad experience at our community. While I can not speak for actions that occurred before our new team arrived, we can do our best to change your opinion going forward. If there is anything our team can do to better serve you in the future please feel free to let us know. Thank you.

1/24/16
absolutely not luxury

These are absolutely not the Luxury apartments that they advertise. The cabinetry are all pressed particle board, horrible to clean, fingerprints, veneer already peeling. The supposed stainless steel appliances are definitely not true stainless, they leave finger prints, and streaks, and cannot be really shined. The tiling in bathrooms are so uneven that you catch your toes on them. The bathroom doors will not stay open, it is as if the building is leaning. You always hear everyone in any upstairs apt, even their footsteps. I sometimes wonder if they left out the sound barrier insulation material. Hallways are so stained and horrible looking. Bugs, spiders, and pet droppings left everywhere, even in the playground. One child stepped in it and got it all over themselves. One resident stepped in it just getting out of her car. Advertises as being a gated community, but entire complex is opened without fencing. Office staff have their favorites and if you are not on that list, well, good luck. Trash can sit in garden areas for days and days. Workers love to ride around in golf carts, and yet the looks of hallways, grounds, elevators, etc - well you just wonder what they are doing all day. When it rains, the mulch goes everywhere, even into the pool. Hidden fees for remotes, one remote per each person on lease, $50 each. Go somewhere else.

Property Manager at The Courtney at Universal Boulevard, Responded To This Review

Thank you for taking the time to review our community. We truly appreciate all feedback and wish we could have addressed your concerns with you while you were here. If there is anything our team can do for you please feel free to reach out to our team.

8/21/15
The Courtney at Universal Boulevard- Luxury and location!

Our current apartment is amidst all kinds of restaurants, shopping centers, and theme parks of Orlando. The apartments have beautiful open floor plans with spacious kitchens, wash and dryer in every unit, granite counter tops, stainless steel appliances, laminate wood flooring in the main living areas, tile in the bathrooms, and oversized soaking bath tubs. The buildings also have elevators, something you do not always find in apartments in Orlando! The pool is absolutely beautiful and is surrounding by grilling areas and a fire pit! The leasing office associates are so welcoming and helpful. This place is also extremely pet-friendly! Moving here was the best decision I ever made!

Property Manager at The Courtney at Universal Boulevard, Responded To This Review

Wow, thank you for the 5-stars! Our team really tries to make this the best place to call home in Orlando! If you ever need anything, please be sure to give us a call or visit. Thanks, again!

7/24/15
The Courtney at Universal

This is a brand new apartment complex and so far it has been great! Once the construction is completed it will be an awesome place to live. It will have a pet park, pool and barbeque area and many other amenities. I'm sure it will be deserving of 5 stars at that time! It is also located close to major theme parks and many restaurants in Orlando while still being on a quiet road away from traffic.

Property Manager at The Courtney at Universal Boulevard, Responded To This Review

Hello there, thank you for the 4-stars! Our team is proud to offer our residents beautiful homes with wonderful amenities, and a great place to live. We love hearing feedback from our residents and always welcome comments. We live for the satisfaction of our residents, so if you ever have any questions or concerns, be sure to give us a visit. Thanks, again!

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

The Courtney at Universal Boulevard has studios to three bedrooms with rent ranges from $1,705/mo. to $3,086/mo.

Can I see a model or tour The Courtney at Universal Boulevard?

You can take a virtual tour of The Courtney at Universal Boulevard on Apartments.com.

What neighborhood is the property located in?

The Courtney at Universal Boulevard is in Universal in the city of Orlando. Here you’ll find three shopping centers within 1.7 miles of the property. Five parks are within 8.6 miles, including Sea World, Shadow Bay Park, and Dr. P. Phillips Community Park.

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9703 Avellino Ave

Orlando, FL 32819

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