The Arbours of Hermitage

AC has not worked my first 2 weeks being here. They provided a tiny window unit that is not enough to keep my 2 bed apartment cool. The office had pretty poor communication regarding it

So far so good. Quiet and friendly community and Jytoria in the office has been amazing through the whole process! Good price per square footage and apartment is in good condition considering how long they've been around

Love it so far. Everything is going great so far. Love the location and works for me great being close to work. Store and attractions are not are far drive into town.

Love the size of the apartment, the options on layout are great, and amenities are wonderful something for everyone!! The office ladies are amazing!!

I love my apartment community because we all mind our own business. Respect each other’s parking spots. The area is very clean and we all say hi when we pass each other. In love with our small quiet community.

I had an all around great experience all the office staff were very professional and made sure everything was taken care of before I moved in

All is well. My only complaint is that the staff doesn’t answer the phone during office hours and doesn’t return messages. I love my place. I love my neighborhood. The staff is helpful if you go in; otherwise it’s not happy

The apartment complex is very nice and also very clean and quiet and the ladies in the office are wonderful! Would definitely recommend people to live here

When we moved in our apartment was not cleaned properly, and it took months for maintenance to come fix the things that should have been done prior to moving in. Our move in check list was not taken seriously, and it took several visits to the front office to finally get some things taken care of. After not having to deal with maintenance or the front office for a few months it has been okay.

Still hard to get help from office. They tell us someone will be in the apartment to spray been here almost a year and paying money when no one shows up.

At 4 months in, I have had a couple maintenance issues that were taken care of, with in a timely manor. The office staff is very nice and listens to any request needed. The only thing I wish they had was in the online portal to make any requests, there was a way for maintenance/office staff to add working comments. I also, have a dog and walk her 3-4 times daily and feel very safe doing so.

I have so far loved living here because it’s peaceful and safe. Everyone minds their business. Very quiet and clean. Good clean place to be.

I’ve been here for almost 6 Months and breaking my lease already! These apartments are so raggedy and old and smell bad from plumbing! I can’t use my bathroom in my room cause it will overflow. Can’t even use the sink or dishwasher without it overflowing and toilet water getting on the carpet in my room!! This has happened multiple times and I’m sick of it. Called themselves fixing it in October 2024 but it’s still happening. And then the bugs!!! I have to be my own pest control cause they don’t come! I have to spray my whole apartment and they say pest control come EVERY WEEK cause these apartments are infested with roaches!

So far so good, honestly havent been here long to complain. Jackie is the best i will say that!! Always ask for her ?? she went above and beyond n beyond to us into our apartment with our crazy schedules.

Desde un principio el personal de la oficina fue maravilloso son excelente persona me ayudaron con mis preferencia que era un depa en 1st piso agradecida el condominio es demasiado bello

I love my apt. I would only like to see more responsiveness from the office and maintenance. I’ve been waiting on my dishwasher to be repaired for several weeks now. That’s my only complaint.

Everyone here, every neighbor has been very polite and kind. I had my car hit and run in our parking lot. It was someone speeding through the parking lot way to fast and totaled my car. Realistically, putting way more speeding signs orneven speed bumps would really help. I am in building 48 and we need a few over here. I also did have some minor issues with noise after 10pm, and also I once had a Instacart order stolen from my porch before I could get to it. I do feel like the community is nice though, and everyone has been very polite. I also had a great experience with the front office.

Of course this is only my first day. I absolutely love the layout of my apartment. I can tell the maintenance staff is extremely overworked and the few items I need fixed or repaired will get taken care of eventually. But nothing is an extreme emergency..

The staff is very warm and friendly. I love the amenities and look but I have a massive issue with maintenance. They don’t afford enough time to the jobs/work order. It’s like they just rush through. Maintenance definitely needs work but overall a nice place.

Decent community, but not well lit and is difficult to navigate (especially at night.) The response and resolution for maintenance issues, including emergencies, is SEVERELY lacking and often takes multiple reports and phone calls. Grounds are kept relatively clean. The dumpster area is always a mess and is littered with glass, nails/screws, and other debris. Trash Fairies are awesome and do an excellent job given the dumpster situation. My neighbors are usually courteous and quiet. The front gate is not operational because the Neanderthals who live among us don’t know how to drive. I’d liked to see more speed bumps because some people drive far too fast while children and animals are out there living. Overall my experience isn’t bad and these items are nit-picky (except for maintenance response/resolution. That’s a huge problem!)

My loaf is nice, I love the over seer of my living room. Most one bed room only have one bathroom room. That’s my favorite part of it I have two and guess have one.

Over my experience has been good love the quiet community, love the community events and love the leasing staff. Maintenance is slow but I’ve been patient and when they do come out my issues are fixed right away

We just moved here, so far we love it! The office staff are all AMAZING! The complex is very nice! The community is great so far as well! I look forward to my time here!

I found out earlier this week that my former downstairs neighbors that had full-on scream fights at 2-o'clock in the morning finally moved out. Yay!

I’ve loved it here so far. Been living here for 5 months and really like the area, the office team and everything in between. Highly recommended apartment/townhouses for rent

The area is quiet and enjoyable. Everyone is not on top of each other like other apartments. Hope to stay here for a very long time. Shay did a wonderful job getting us set up and moved in.

I’m so happy here. My neighbors are friendly. I like that it’s a pet friendly community. My apt is spacious and clean. The community is well tended. If the office was a little more responsive things would be perfect.

It's a very clean and quiet community. Also very friendly. Very rare when an issue occurs here. There's also really good perks like the gym and tennis court, oh and the valet trash. The management team does a great job at keeping up with things.

This is a great community to be apart of!! I'm so glad I chose this place for me and my children. The office staff is attentive and the amenities are great!!

I enjoy living at The Arbours. The pool, dog park, workout room and tennis courts are all in walking distance. We have great neighbor's and enjoy see others we know in the complex.

I appreciate this community so much! The office staff is extremely understanding, & hardworking especially ( Shay & Kiera). My children love the community, & I think it’s safe to say, I found my HOME

Overall I’m enjoying my time here so far. Everyone seems to be nice. The only issue (that has since somewhat been resolved) is excessive loud noise from the neighbor beside me every now and then. Other than that I see myself staying here for the next year or so.

It has been a pretty nice experience thus far. Only thing that bothers me is how the trash does not always get picked up when its suppose to.

Good place to stay, but the maintenance needs to be better. Also great Staff that is willing to help if needed. They also help if things are not getting done in a timely manner.

I like the area super close to work. However, the apartments are extremely old and falling apart. The office never answers. The phone takes days or weeks to get back to you tells you anything just to get you out of their hair. Even the maintenance man complain about how crappy it is to live here they also change the maintenance man every three months. I have a amazing layout. It’s just an old apartment where things break and they do not fix them in a timely matter.

Everything is great just wish the gate works since we pay for a so called gated community but the gate has never worked. Not that this will help cause I have the same complaint every time and I've been here 2yrs. Please fix the gate!

Maintenance could be better. I like living here but some things need to change. They need to spray more often with every unit, pools needs to be cleaned

My experience is so far so good. I’ve only been here a few days but the process was smooth. Ms. Jackie gave me the tour of the anpar that I’m in now. She was so helpful and sweet. The ladies in the office are warm welcoming

Been a great community to live and be a part of. Close to downtown and next to the lake . Relatively quiet community. The only thing I wish for amenities wise is a sauna or hot tub.

While the apartments are lovely and it’s very quiet here, I have to say I’m not pleased that it takes so long for maintenance requests to be met. There have been way too many instances where I’ve been told something would be fixed at a certain time and it never happens. I understand there are a plethora of apartments here so I’m sure maintenance has a busy schedule at times… just not sure that’s always the case.

The apartments are cool and quiet. The neighbors are cool. It's just the maintenance workers are lazy and take forever! to help your unit smh...

The resident is great, the place is safe and peaceful. The residency is close to everything, the people are kind but it’s a struggle to get anything fixed.

Been here for almost three years and the layout and neighborhood have been great. Love how this place is nice and quiet, but also immediate access to the city.

Could be better. Office staff promises u things gonna.be fixed no one shows up. I ve been waiting on a key to the fitness room for ever was promised 2 months ago that I would have a key went to the office and said I needed to borrow a workers card and bring it back. I get off work at 2 and I have kids so that would be impossible to do. If the staff have a key they residents should have one also. Shay always tell me something but never fall thru with it. I been waiting on so many things to be put together but there's nothing.

Everyone was great and friendly. The apartment was clean and ready for us to move in. My children are happy and we love the environment. Arbours at Hermitage was a great choice for us.

The Arbours are a great place to call home. Maintenance inquiries are answered quickly and the office staff here is very responsive and caring!! Not to mention they have many floor plans to accommodate just about anyone!! The community quite and appealing to the eyes!

I just moved in yesterday so have been busy unpacking, from what I’ve seen so far it seems like a nice peaceful place! There was no noise all throughout the night and the pool has seemed like a lot of people go swimming.

The first 4 years were great! The last 6 months not so great....having trouble completing maintenance issues in a timely manner. Some work is needed in that department.

I loved these apartments and the environment. Maintenance sucked. I lived here for a year with no dishwasher termites, and at the end we had some rough neighbors but overall not bad.

I like living here because of the size of my unit and how quiet it is. I don’t like that my paint is chipping in my unit and my floors are peeling. Ants are out of control but the office staff is great. But my rent is steadily increasing. I am just thankful to have a place for me and my children however.