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Language: English

Open 9am - 6pm Today

View All Hours Office Hours Monday - Friday, 9am - 6pm Saturday, 10am - 5pm Sunday, Closed

Station JTown media gallery Unit
call 502-379-4039
Floor Plan View Body
Kentucky Jefferson County Louisville Station JTown

Station JTown

9601 Balsam Way, Louisville, KY 40299

3.2 (22 reviews)

Property Rating

3.2
Good
Out of 5

3.2 Blended Score

See all 22 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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502-379-4039
Property Management Company Logo
  • Monthly Rent

    $925 - $1,414

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 1.5 ba

  • Square Feet

    850 - 1,075 sq ft

Station JTown
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Move-in Special

$500 Off Your First Month! Sign a 12-month lease and save big on your first months rent!

Pricing & Floor Plans

filter results by bedrooms
A1 $925 Available Now
1 Bed 1 Bath 850 Sq Ft $890 Deposit
A1R $1,040 Available Now
1 Bed 1 Bath 850 Sq Ft $1,015 Deposit
B1 $999 – $1,119
2 Beds 1 Bath 950 Sq Ft $1,070 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit G22
    price $1,014
    square feet 950
    availibility Now
  • Unit H10
    price $1,014
    square feet 950
    availibility Now
  • Unit B09
    price $1,014
    square feet 950
    availibility Now
  • Unit J34
    price $1,034
    square feet 950
    availibility Now
  • Unit E21
    price $1,069
    square feet 950
    availibility Now

B2 $1,015 – $1,095
2 Beds 1.5 Baths 950 Sq Ft $1,080 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit G19
    price $1,030
    square feet 950
    availibility Now
  • Unit G11
    price $1,095
    square feet 950
    availibility Now
  • Unit E19
    price $1,085
    square feet 950
    availibility Jul 22
  • Unit E36
    price $1,085
    square feet 950
    availibility Aug 1
  • Unit F16
    price $1,015
    square feet 950
    availibility Aug 3

B2R $1,190 – $1,230
2 Beds 1.5 Baths 950 Sq Ft $1,230 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit B11
    price $1,190
    square feet 950
    availibility Now
  • Unit G12
    price $1,190
    square feet 950
    availibility Now
  • Unit E28
    price $1,230
    square feet 950
    availibility Aug 23
B1R $1,095 – $1,165
2 Beds 1 Bath 950 Sq Ft $1,105 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit B01
    price $1,095
    square feet 950
    availibility Jun 25
  • Unit J11
    price $1,110
    square feet 950
    availibility Jun 26
  • Unit G21
    price $1,110
    square feet 950
    availibility Jul 11
  • Unit J19
    price $1,110
    square feet 950
    availibility Jul 12
  • Unit J05
    price $1,110
    square feet 950
    availibility Jul 18

C1R $1,340 – $1,395
3 Beds 1 Bath 1,075 Sq Ft $1,395 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit F07
    price $1,340
    square feet 1,075
    availibility Now
  • Unit C10
    price $1,395
    square feet 1,075
    availibility Now
C2R $1,399 – $1,414
3 Beds 1.5 Baths 1,075 Sq Ft $1,395 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit L25
    price $1,399
    square feet 1,075
    availibility Now
  • Unit K69
    price $1,414
    square feet 1,075
    availibility Now
  • Unit L29
    price $1,414
    square feet 1,075
    availibility Now
  • Unit L31
    price $1,414
    square feet 1,075
    availibility Now
  • Unit F36
    price $1,414
    square feet 1,075
    availibility Now

C2 $1,320
3 Beds 1 Bath 1,075 Sq Ft $1,270 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit C12
    price $1,320
    square feet 1,075
    availibility Jul 7
C1 $1,235 – $1,285
3 Beds 1 Bath 1,075 Sq Ft $1,270 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit A37
    price $1,285
    square feet 1,075
    availibility Aug 18
  • Unit A42
    price $1,235
    square feet 1,075
    availibility Aug 22
A1 $925 Available Now
1 Bed 1 Bath 850 Sq Ft $890 Deposit
A1R $1,040 Available Now
1 Bed 1 Bath 850 Sq Ft $1,015 Deposit
B1 $999 – $1,119
2 Beds 1 Bath 950 Sq Ft $1,070 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit G22
    price $1,014
    square feet 950
    availibility Now
  • Unit H10
    price $1,014
    square feet 950
    availibility Now
  • Unit B09
    price $1,014
    square feet 950
    availibility Now
  • Unit J34
    price $1,034
    square feet 950
    availibility Now
  • Unit E21
    price $1,069
    square feet 950
    availibility Now

B2 $1,015 – $1,095
2 Beds 1.5 Baths 950 Sq Ft $1,080 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit G19
    price $1,030
    square feet 950
    availibility Now
  • Unit G11
    price $1,095
    square feet 950
    availibility Now
  • Unit E19
    price $1,085
    square feet 950
    availibility Jul 22
  • Unit E36
    price $1,085
    square feet 950
    availibility Aug 1
  • Unit F16
    price $1,015
    square feet 950
    availibility Aug 3

B2R $1,190 – $1,230
2 Beds 1.5 Baths 950 Sq Ft $1,230 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit B11
    price $1,190
    square feet 950
    availibility Now
  • Unit G12
    price $1,190
    square feet 950
    availibility Now
  • Unit E28
    price $1,230
    square feet 950
    availibility Aug 23
B1R $1,095 – $1,165
2 Beds 1 Bath 950 Sq Ft $1,105 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit B01
    price $1,095
    square feet 950
    availibility Jun 25
  • Unit J11
    price $1,110
    square feet 950
    availibility Jun 26
  • Unit G21
    price $1,110
    square feet 950
    availibility Jul 11
  • Unit J19
    price $1,110
    square feet 950
    availibility Jul 12
  • Unit J05
    price $1,110
    square feet 950
    availibility Jul 18

C1R $1,340 – $1,395
3 Beds 1 Bath 1,075 Sq Ft $1,395 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit F07
    price $1,340
    square feet 1,075
    availibility Now
  • Unit C10
    price $1,395
    square feet 1,075
    availibility Now
C2R $1,399 – $1,414
3 Beds 1.5 Baths 1,075 Sq Ft $1,395 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit L25
    price $1,399
    square feet 1,075
    availibility Now
  • Unit K69
    price $1,414
    square feet 1,075
    availibility Now
  • Unit L29
    price $1,414
    square feet 1,075
    availibility Now
  • Unit L31
    price $1,414
    square feet 1,075
    availibility Now
  • Unit F36
    price $1,414
    square feet 1,075
    availibility Now

C2 $1,320
3 Beds 1 Bath 1,075 Sq Ft $1,270 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit C12
    price $1,320
    square feet 1,075
    availibility Jul 7
C1 $1,235 – $1,285
3 Beds 1 Bath 1,075 Sq Ft $1,270 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit A37
    price $1,285
    square feet 1,075
    availibility Aug 18
  • Unit A42
    price $1,235
    square feet 1,075
    availibility Aug 22
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $200
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $30
  • One time Fee
    $300
  • Pet deposit
    $0
  • Restrictions:
    We do not allow aggressive breeds at Station Jtown
  • Cats Allowed
  • Monthly pet rent
    $30
  • One time Fee
    $300
  • Pet deposit
    $0
  • Restrictions:
    We do not allow aggressive breeds at Station Jtown
  • Parking
  • Other
    --

Details

Lease Options

  • 12

Property Information

  • Built in 1968
  • 384 units/3 stories

Matterport 3D Tours

2BR, 1BA - 950 SF
1/8

About Station JTown

Located near central Louisville, Station J-Town offers 1, 2, and 3-bedroom apartments featuring a patio or balcony for fresh air, extra storage, and a kitchen equipped for home-cooked meals. We have renovated homes available and active amenities spaces. Lounge by the pool during the summer, sharpen your skills on the tennis court, invite friends over to grill in our spacious barbecue area, or enjoy a day of fun on the community playground. Our dedicated team makes life easy at Station J-Town!

Station JTown is an apartment community located in Jefferson County and the 40299 ZIP Code. This area is served by the Jefferson County attendance zone.

Unique Features

  • High-Speed Internet Access
  • Washer/Dryer*
  • Wood Vinyl Plank
  • Air Conditioner
  • Outdoor Grill Area
  • Carpeting
  • Ceiling Fan
  • Patio/Balcony
  • Stainless-Steel Appliances*

Contact

View Property Website
Language: English
Open 9am - 6pm Today
  • Monday - Friday, 9am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Playground

  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • Clubhouse
  • Lounge
  • Walk-Up
  • Fitness Center
  • Pool
  • Playground
  • Tennis Court
  • Grill
  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

High Speed Internet Access

Patio

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Stainless Steel Appliances
  • Kitchen
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • Clubhouse
  • Lounge
  • Walk-Up
  • Grill
  • Dog Park
  • Fitness Center
  • Pool
  • Playground
  • Tennis Court
  • High-Speed Internet Access
  • Washer/Dryer*
  • Wood Vinyl Plank
  • Air Conditioner
  • Outdoor Grill Area
  • Carpeting
  • Ceiling Fan
  • Patio/Balcony
  • Stainless-Steel Appliances*
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Stainless Steel Appliances
  • Kitchen
  • Balcony
  • Patio
Expenses
Recurring
Cat Rent $30
Dog Rent $30
One-Time
Cat Fee $300
Dog Fee $300
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 10am - 5pm
Sunday Closed
502-379-4039
City - Louisville

Louisville is the largest city in Kentucky, resting alongside the Ohio River on the Kentucky-Indiana border. The architecture in Louisville is a mix of old and new, with historic neighborhoods comprised of Victorian houses and towering skyscrapers scattered throughout the downtown area, many of which contain upscale apartments and condos available for rent.

The amenities in Louisville are just as diverse as the architecture. Renting in Louisville affords you the opportunity to see the famous Kentucky Derby at Churchill Downs, learn more about a boxing legend at the Muhammad Ali Center, and meet a range of animals at the Louisville Zoo. The city’s award-winning restaurant scene is an exemplary display of Southern cooking. Just outside the city lies the Louisville Mega Cavern, a vast underground space offering a broad range of adventurous attractions.

Learn more about living in Louisville 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Univ. of Louisville, Hurst
Drive: 10 min 5.0 mi
Sullivan University
Drive: 13 min 6.4 mi
Bellarmine University
Drive: 18 min 9.2 mi
Southern Baptist Seminary
Drive: 17 min 9.5 mi
Station JTown is within 10 minutes or 5.0 miles from Univ. of Louisville, Hurst. It is also near Sullivan University and Bellarmine University.
Schools
  • Public Schools
  • Private Schools
Anchorage Independent Public School
Public Elementary & Middle School
Grades PK-8
405 Students
Nearby
Property Identified
Greathouse Shryock Traditional
Public Elementary School
Grades K-5
606 Students
Nearby
Property Identified
Tully Elementary
Public Elementary School
Grades PK-5
788 Students
Nearby
Property Identified
Cochrane Elementary
Public Elementary School
Grades PK-5
488 Students
Attendance Zone
Crosby Middle
Public Middle School
Grades 6-8
1,016 Students
Nearby
Property Identified
Newburg Middle
Public Middle School
Grades 6-8
941 Students
Nearby
Property Identified
Carrithers Middle
Public Middle School
Grades 6-8
583 Students
Attendance Zone
Fern Creek Traditional High School
Public High School
Grades 9-12
1,688 Students
Nearby
Property Identified
Jeffersontown High
Public High School
Grades 9-12
943 Students
Attendance Zone
St Edward School
Private Elementary & Middle School
Grades PK-8
322 Students
Nearby
Academy For Individual Excellence
Private Elementary, Middle & High School
Grades PK-12
375 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Station JTown is near Louisville Muhammad Ali International, located 14.2 miles or 27 minutes away.

Airports Distance
Airports Distance
Louisville Muhammad Ali International
Drive: 27 min 14.2 mi
Somewhat Walkable
57
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Minimal Transit
21
Transit Score®
Out of 100
Bikeable
51
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Station JTown.

Shopping Centers Distance
Shopping Centers Distance
Jeffersontown Commons
Walk: 12 min 0.6 mi
Jeffersontown Village Center
Drive: 5 min 1.3 mi
Vantage Center
Drive: 4 min 1.4 mi
Station JTown has 3 shopping centers within 1.4 miles, which is about a 4-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Blackacre Preserve
Drive: 8 min 4.0 mi
E.P. ""Tom"" Sawyer State Park
Drive: 16 min 7.7 mi
Cherokee Park
Drive: 21 min 8.9 mi
Louisville Mega Cavern
Drive: 19 min 9.4 mi
Louisville Nature Center
Drive: 19 min 9.9 mi
Station JTown has 5 parks within 9.9 miles, including Blackacre Preserve, E.P. ""Tom"" Sawyer State Park, and Cherokee Park.
Hospitals Distance
Hospitals Distance
The Brook Hospital - Dupont
Drive: 9 min 4.4 mi
Baptist Health Louisville
Drive: 11 min 5.4 mi
Central State Hospital
Drive: 13 min 6.8 mi
Station JTown has 3 hospitals within 6.8 miles, the nearest is The Brook Hospital - Dupont which is 4.4 miles away and a 9 minute drive.
Military Bases Distance
Military Bases Distance
Louisville Naval Ordinance Station
Drive: 27 min 14.3 mi
Fort Knox
Drive: 45 min 28.7 mi
Fort Knox West Point
Drive: 73 min 45.4 mi
Station JTown has 3 military bases within 45.4 miles, the nearest is Louisville Naval Ordinance Station which is 14.3 miles away and a 27 minute drive.
 
 

Property Ratings at Station JTown

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

3.2
Good
Out of 5

3.2 Blended Score

22 Renter Reviews

Share details of your own experience with this property

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3/31/25
Verified Renter

I moved here in the beginning of the pandemic. The management and leasing office wasn't to great. Lots of problems with trash over the property, the trash company didn't pick u

Property Manager at Station JTown, Responded To This Review

Thank you for the positive star rating! We hope that means we've been able to turn your experience around regarding our current management team! If you have any questions or additional feedback about your stay, please don't hesitate to reach out and let us know. We're happy to be here for you at Station J-Town!

3/31/25
Verified Renter

I’ve been living here going on 6 years i think. The location is great for work and pretty much a lot of stores are within a 5-10 minute drive. I haven’t had a lot of interaction with the staff but what little I’ve had they have been helpful.

Property Manager at Station JTown, Responded To This Review

Thank you for taking the time to leave your feedback for Station J-Town. We are happy to hear you've been enjoying your home for 6 years now! Our team takes great pride in serving our community and making everyone feel welcome, and we appreciate your kind review. We look forward to continuing to serve you and making your stay incredible. Please don't hesitate to reach out if any questions or feedback come up. Thanks again!

3/7/25
Verified Renter

A bit of a rough area but seemingly nice people that leave you alone. Havent had a screen door the whole time I've lived here still but its still nice

Property Manager at Station JTown, Responded To This Review

We appreciate the feedback and are glad to hear that you're enjoying your overall stay with us. We're sorry to hear about lingering concerns regarding your screen door. We'd be happy to assist you in getting this resolved. Please stop by or give us a call at your earliest convenience. Thank you kindly.

1/2/25
Verified Renter

Been here for five years stuff still doesn’t get done some staff a little rude been asking for certain things to get fixed or done but never consider a priority and keep getting my told that that doesn’t need to be done even though it does charges for pest control monthly even though they should come out once a month they never do

Property Manager at Station JTown, Responded To This Review

Hello, thank you for your feedback and for being a valued resident. We're sorry to hear about your experience and take your concerns seriously. Please contact our team at 502-885-4120 so we can address these issues and work towards a resolution.

12/30/24
Verified Renter

It's the worst because when it comes to maintenance they don't fix anything you go and put the complaint and they get angry and they work in the office they even get annoyed when you tell them that you have problems in your apartment but, if they are very punctual in charging you extra things and with the garbage it's always a problem

Property Manager at Station JTown, Responded To This Review

Hello, Thank you for your review. Please contact the office at 502-885-4120 or feel free to stop in the leasing office Mon-Fri 9-5:30 to discuss your issues, we will be happy to assist you.

8/5/24
Verified Renter

I’m on week 3 of waiting for repairs in my kitchen . Broken dishwasher, leaking sink the cabinet under the sink collapsing bugs coming up the pipes

9/12/23
Roaches Everywhere

I noticed a pretty bad roach infestation after I’d moved in and reported it as soon as I could. They told me I’d have to wait over a week for an exterminator. When I said that’s unacceptable, they said they’d bug bomb the place. Maintenance never came by so the lady in the office had to do it herself. It didn’t work and only made them run out of hiding. I then found there are TWO species of roaches infesting this building. They said OPC was coming a week after the initial report but I have no notice or confirmation they’re actually coming. They just keep telling me there’s going to be a whole building spray 25 days after I’d noticed the infestation. They wanted me to wait almost a whole MONTH before doing anything. I’ve only been here two weeks, but my boxes and furniture are infested now despite me not even living there while this is going on. There’s so many that they have wandered into my bed and bit me. No urgency and just lies from management about it.

8/15/23
Stay away

I have reported several times yellow mold and mildew is groing in this apartment. The ceiling is falling down and the kitchen sink had fell into the cabinet for the 3rd time. Maintenance and management will not return calls, garbage in hallways Beer can etc I called health and safety today.

Property Manager at Station JTown, Responded To This Review

Your review is concerning for us. We take resident feedback very seriously and would like the opportunity to gather more information regarding your review. We ask that you please stop by our office or give us a call at (502) 369-0424 where a member of our team can connect you with our Community Manager. We look forward to speaking with you.

5/4/23
Personal Experience At Station JTown.

I do not recommend living here AT ALL. The lack of communication between the leasing office and residents is absolutely obsurd. They have a huge bug issue, and nobody in the leasing office seems to care enough to do something about it. I moved here in December of 2022 and have not been a happy resident at all. Instead of communicating with residents and attempting to rectify issues that need to be addressed, it’s almost as if they just simply do not care. It’s a nice area, and your minutes away from restaurants, stores for shopping, and many other adventures. As a resident who doesn’t bother anyone, and pays rent in a very timely and proper manner, and who also obeys the rules.. I should NOT have to beg MY leasing office to help when their is a issue. After all, it is their duty and responsibility to make sure residents are happy, taken care of, and be there to assist with any problems. I will not be returning to this complex.

Property Manager at Station JTown, Responded To This Review

Thank you for your feedback. Our goal is to provide a positive experience with and for our residents and we're disappointed to read your experience. We'd like the opportunity to gather more information and ask that you give our team a call at (502) 369-0424. We hope to hear from you.

3/17/23
DO NOT MOVE HERE

these apartments are infested with roaches. in the year I lived there nothing was done but an occasional pest control spray. management DOES NOT CARE! water leaks and broken lights go unfixed! security deposit does not get returned despite the apartment being left in perfect condition! broken air conditioner goes unfixed! all of this is just a year of residing in this place. DO NOT LIVE HERE!!!!!

Property Manager at Station JTown, Responded To This Review

Thank you for sharing your feedback. We take every reported issue to our leasing office with the upmost importance. Our team would have loved the opportunity to address your concerns prior to your move. We ask that you give our team a call at (502) 369-0424 where we can best assist you with more information.

9/16/22
DO NOT MOVE HERE -10/10

First of all since day one of us moving in we have had an infestation of gnats as well as roaches which took over a month for them to take care of and we are spending our own money trying to get rid of these gnats. Secondly we just went into our bathroom tonight and found a MUSHROOM growing out of the ceiling where a toilet from the apartment above us backed up and caused our bathroom to have a bunch of water all over the toilet, floor and walls. This caused a huge black spot to form on the ceiling only a day before this mushroom was found. We brought home a newborn a month ago and since then have been pulling teeth with the apartment company to get a bunch of issues resolved. My fiancé went down to their office multiple times and the assistant manager wouldn’t hear him out but because he cussed about the situation ONCE she kicked him out of the office. She also said it was our fault for not telling them how the apartment looked before we moved in and that we should’ve requested to see the unit before signing the lease which was done online. If you all are renting a unit then you all should’ve done a walk through of the unit before telling us everything was good to go. If you value your money and health DO NOT RENT HERE. I fear not only for my child health but mine and my fiancés as well as our cat.

Property Manager at Station JTown, Responded To This Review

We would like the opportunity to address your concerns. Please reach out to us directly at ResidentServices@ARIUMliving.com when you have a chance. Thank you, and we look forward to hearing from you.

8/26/22
FOR YOUR HEALTH AND SAFETY DO NOT EVEN CONSIDER IT. RUN AWAY!

Place is not taken care of in the slightest on the outside and the office staff are super rude. We saw roaches night 2 before we even had our furniture delivered and we continue to see 1-2 a day. We have been to the rental company 4 times now and they essentially refuse to fix the problem/ do anything, having only offered to continue the current course of spraying once every 2 weeks or having “maintenance look into it” and went as far as to say they were excited to be selling the place to a new company…aka they have no reason to care or fix it. When you enter the back door to the basement there is literally a huge dead adult roach carcass on the ground that their team 1 doesn’t care about, and 2 refuses to clean. The valet trash is a complete joke and not only isn’t picked up on time it causes every unit to have gnats so bad I had to invest in zeevo traps which use my electricity and cost refills. Been living in apartments for 7-8 years. Now and never had any problems like these and a rental company so non inclined to do anything to fix it. Please for your own sanity, time , money, health, and safety, please please please do not make my mistake choose literally anywhere but here. RUN RUN RUN!!!!

Property Manager at Station JTown, Responded To This Review

We would like the opportunity to address your concerns. Please reach out to us directly at ResidentServices@ARIUMliving.com when you have a chance. Thank you, and we look forward to hearing from you.

1/22/22
0 stars

This place is horrible. The dumpsters aren't taken care of. ROACHES everywhere. And the sad thing is we are clean but because of trash being everywhere outside and ofcourse neighbors we can't get rid of them. They never fix things. RUN

Property Manager at Station JTown, Responded To This Review

We would like the opportunity to address your concerns. Please reach out to us directly at WeListen@ARIUMliving.com when you have a chance. Thank you, and we look forward to hearing from you.

11/4/21
Hot dumpster fire-run away and dont look back

I don't even know where to start. We submitted our deposit a month and a half before moving in and it wasn't even move in ready. We moved in with a bunch of problems still with the apartment and fast forward a year later, some of them still haven't been fixed. You have to submit a maintenance request online and they don't attend to it in a timely manner so you have to call, no one ever answers the phone, so to get anything done you have to go in the office. Even after that it still takes days to get what you need done, well done. The office staff is extremely rude. They act like they care but they really don't. All they care about is getting that rent check. They constantly add fees to your rent. They don't even take pride in the building that has their model apartment in it. When you come look at the place you will see a railing that is not firmly in the wall, a hole in the bannister, they haven't touched up the paint in the hallways, and garbage everywhere. They have a trash service that comes to pick up your garbage so the one dumpster that is on site is constantly overflowing. They have a "weight room" that you aren't able to use because it's being used as storage for renovation projects that they started but won't finish. In the year that I've been living here, this place has been owned by 3 DIFFERENT PROPERTY MANAGEMENT COMPANIES and a constant state of turnover with staff members. That should tell you something right there. Also, if you witness any kind of crime they will just tell you to call the cops which does nothing. No security cameras or anything on site. I would not even waste your time coming to look at this place. Can't wait until my lease is up.

9/24/21
ZERO STARS

They took advantage because I was a younger woman coming in to live by myself. They would always tell me to put in a work order in to get things done that would never get fixed. I even had them come take pictures for themselves! I have leaks, black mold, and water damage. Seems like they are more worried about the people moving in I’ve been here since JANUARY.

Property Manager at Station JTown, Responded To This Review

Thank you for your feedback. We sincerely apologize for any delay in correcting your maintenance issues. Please feel free to stop in the office to discuss any concerns you may have. Thank you.

7/3/21
Zero stars

The only good about this place is the cheap rent. Constant issues with leaking pipes and water damage that takes weeks or months to get repaired. Only move in here if desperate. The entire management team isn't competent enough to flip burgers.

Property Manager at Station JTown, Responded To This Review

Thank you for bringing this to our attention. We work hard to ensure our resident's concerns are addressed in a timely manner, so we are discouraged to hear about this situation. Please call or stop by so we can discuss in further detail. We hope we can turn your experience around.

7/2/20
Don't waste your money, this place is garbage

This place is an absolute garbage fire and hell hole, don't waste your money or your sanity on this dump. The staff is incompetent, never follow through with anything, and the most fake-nice people I've ever dealt with. It's overpriced, they force mandatory amenities on you like crappy internet that's double what you'd get with normal place and trash services, maintenance requests take months to get done (and I have a one inch this file folder of requests that never got addressed), one month after moving in my ceiling collapsed and flooded, I have mold in multiple spots and asked them to look at the leaks and they never responded, they 'fixed' my toilet that's off-centered and leaking by shoving CARDBOARD inside of it and sealing it up, they pulled up carpet and never fixed it or replaced it after it had multiple leaks soak through it from various places, the dishwasher doesn't work, the LG&E prices are astronomical (my FIRST month I had a $250 bill) - this place is a nightmare, I can't wait til my lease ends so I can get out of this mess.

Property Manager at Station JTown, Responded To This Review

Thank you for taking the time to share your feedback. We apologize for any negative experience and would love the opportunity to discuss your concerns in greater detail. Please contact us directly at 502-266-6464 or make an appointment to stop by the office. Thank you! Chestnut Ridge Apartments

10/16/19
Regrets

I wish I had moved somewhere else. The trash pick up is a joke. If you have the option of not putting that on your lease, don't. They won't let you cancel even when they don't do their job. I've had lock issues since I moved in. It took me being unable to leave my apartment for them to send anyone down. Also my mailbox key didn't work and I had medication in there that I couldn't get for 3 days. The office people have a fake niceness. Some do seem generally kind, but the last in the office is not. These people are rude and do not care about anything other than your rent. Also the parking is atrocious. There are not enough spaces and people park however they want.

9/23/19
One of the worst

EVERY Category you could rate them on- terrible. If only you could add pictures I'd prove it.

1/8/19
I would think twice..

I have lived in Chestnut Ridge since September of 2018. When moving in I was told by the staff who helped with our applications and the move in process we will not be paying for water since we did not have a washer/dryer hookup. Fast forward to rent of December 2018 and I am charged with an extra $75 on my rent for “water and sewer fees” after it was disclosed to us we would not pay for water. The office staff was very polite to me when I expressed my concern but they stated there was nothing they could do since A. Said staff member who helped my roommates and I now works in maintenance and B. Everyone now pays for water as it was disclosed in July all residents would be charged. We moved in in September. We were not charged for water until December. The amenities suck. Washers and dryers broke on me constantly and the fitness center is small. Neighborhood is sketchy. Many times I’ve heard screaming outside my windows from arguments. On a couple of occasions maintenance workers have come in unannounced while I was home alone asleep. Overall this place is not a great home. I’m counting down the days I can leave.

1/17/16
I want out now.

This place was okay for the first six months. But now, I've had to deal with a few major problems that make me want to leave. For starters, it's not the best neighborhood. A few weeks ago, I was out walking my dog and I was followed home by a man who then proceeded to knock on my door and offered me money to let him in to "get to know him". I no longer feel safe here and the management is never polite when I need something so I don't feel comfortable telling them about the incident. The maintenance is incredibly slow also. My roof in my bathroom started leaking and became discolored and it took 1 week and 2 requests for them to come and "fix" it. At this point I can't wait to get out of here. I won't recommend this place to anyone.

8/16/15
Well located, BUT...

Parking at this complex needs some serious help. Just not enough spaces. All are taken by time you get home from work if you work later at night. In addition the parking lot lights don't work so is dark out there. The buildings are older and are need of some electrical upgrades. Maintenance is decent for fixes, but can take a LONG time...just tell you "it's on the list". Grounds are well kept, tis the pet owners who need to clean up better after their animals.

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  • 2BR, 1BA - 950 SF

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9601 Balsam Way

Louisville, KY 40299

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