Springs At Port Orange

Management is horrible, and they seem to cycle like seasons. The buildings were built terrible and whenever it rains heavy it leaks through the front door, which they know about, but do not seem to care to fix. They have multiple issues with air conditioning, some people have gone over 3 months without central air and heating. The landscaping company comes bright and early at 9am every week so be ready to get waken up if you are not up yet. The front gate always seems to be broken, so there’s no point in it being a gated community. There’s always an issue with something. For a community this new, I would not recommend living here. The lease itself is a like a grid iron. Be prepared to pay and get nickel and dimed for everything. Be prepared for hurricanes too, because they don’t care for your struggle. They tell you it’s okay to be late, just pay the late fee every day until you can finally make it.

I am a current resident here and wanted to transfer to another unit in Springs after seeing a quote for a 2 bedroom unit. I emailed the property manager with the screenshot of the quote and my intentions to transfer (last Sunday night); visited the leasing office in person (on Monday); and was told that we could transfer and that she (Lane) would email us with details later that day. We received no email. So we called and also visited the next day. We were again told that we would receive communication that day. Nothing happened. This went on for AN ENTIRE WEEK. And then this week, when I visited again, we were told that since current quotes have changed, they would give us a new quote that is $200 more than the original quote we had been trying to get the office to transfer us for last week. Why is it our responsibility to have to pay a higher monthly rent quote when the office staff are the ones who couldn’t properly handle their work? The service and work management shown by the entire leasing office here has been extremely unprofessional and absolutely terrible. Now they’ve started ignoring us, shutting the door on us, and refusing to talk to us. Mind you, we are still residents here. Yet, they handle the problems of other residents who just walk in while they make us sit and wait for an appointment time. The level of unprofessionalism is absurd here, and I have never seen such poor management. All I have gotten at this point from the manager and staff are excuses and people blaming each other for not getting their work done. That is the highest level of unprofessionalism in any industry.