Robins Landing

They continue to raise the rent but don’t fix ANYTHING. I had countless work orders put in just for all to be closed without anyone coming to fix it. HVAC unit issues that frequently went unsolved. Constant water dripping issues and broken toilets in both bathrooms that got so bad it flooded to my downstairs neighbors’ unit. They can’t even keep a maintenance team because someone is always quitting (so that speaks volumes!) The apartment complex stays looking like a landfill. When you first come in there’s always an overload of trash scattered throughout the complex and spilling from the dumpster that never works. The apartment’s breezeways are ridiculously filled with trash and it stinks walking through. I’ve lived here for nearly 3 years and I can recall them pressure washing the walls ONE TIME! They’re under new management now but the front office deals with you with attitude and only works 3 days a week. They also CLAIM the office phone doesn’t work so you have to reach out by EMAIL & get a response A WEEK LATER at the minimum. People are moving out left and right, save yourself the headache. It’s not worth it RUN AWAY!!!

Jessica and Dana are amazing! Please go here here and apply For an apt..they’re amazing!

Jessica and Dana are the best. Phenomenal customer service and they take the time to listen to what you have to say about what you want your living experience to be.

Nice apartments and the manager Jessica is amazing. Extremely helpful and clean

Everything was explained simple and perfectly. Excited for a future opportunity of being a resident

Amenities are awesome and management is amazing!!

Great customer service made feel like family had a great attitude an just had a wonderful person an was very professional

No matter how many times I put in a request to have something fix...it never happens. I have done a written, verbal, and online request and nothing has happened. But you continue to raise our rent!! I have things wrong with my apartment that some could fix everything in one day and would cost $100. I have water damage stains in my bedrooms 2yrs, a drawer from the kitchen sitting on my kitchen table 4yrs, a whole in my bathroom wall that maintenance made to stop a flooding issue 3yrs, the valve on the water heater to stop flooding is painted so much that we can’t turn it off in an emergency 3yrs, the smoke detectors are missing, my front door was installed incorrectly after someone tried to break in, they never clean the dryer vents, my toilet constantly runs, my shower screams when it is used, and my fans in both rooms are broken. To expect people to pay and raise rent when you people don’t care is just plain ridiculous. I understand that they make things uncomfortable for us to encourage us to move out so you can remodel but the remodel apartments aren’t any better. Your company has done nothing but ignored my complaints and wasted my time. Now I’m about to have a baby in a bedroom that might have mold in it sue to water damage and you could care less.

I love Jessica & Dana . From the time I walked through that office door from the time I walked out they kelp me laughing and made me feel welcomed. Thanks for the open arms you two ladies . Btw I Got approved for the apartment & didn’t take long at all . I highly recommend

Grounds man always high you can smell it on him, I even seen him smoking. White maintenance sells drugs and smoking with tenants. That’s why I am moving out. My children don’t need to see this. I have complained to the leasing agent she says ain’t nothing she can do.

I have lived in this community for 2 years. The quality of service From The new management since March of 2018 has been very unaccepted. The trash in the community is bad and maintain for repairs never get done in a timely manner. It takes up to two to request to getting anything fixed and completed. The Managers that are in the office, the first manager she try to work things out but the current manager is not friendly and not professional. Get personality is not fitting to management any facilities especially Apartment Manager. The pool and other facilities are not usable because not is done for the tenants to use. Ms. Connie has been the only person in staff that understand and work with the tenants with issues. Her professional has been wonderful. We pay to much for rent to feel as we are living in a rundown community. These last five months the community condition has been not pleasant. Tenants are leaving because of poor management. I strong don't love living here and considering to move not renewing my lease agreement if this community cannot come back up to code or compliance to what is healthy and safe. If this continue and ownership cannot fix the problem the local news station must know that we rent from owner who careless about a cope if ethics and complaince to housing. Tenants should not have to have outsider to come in to repair anything in this property and pay out of pocket for bugs control. This was an very respectful, safe and loving community but not any more. Even drugs are back in the community, a child molester is still in this community When they have been banded to be here. So I don't feel safe anymore. Security was noticebevery night to patrol the area, the ownership does not care for people but want their payment every month. This is a question that the corporate staff and owner should be discussion to serve the customers/tenants of this community. Thank you A Very Concerned Tenant!