Riverton Knolls Apartment and Townhomes
312 Countess Dr,
West Henrietta,
NY
14586
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Monthly Rent
$1,385 - $3,719
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Bedrooms
Studio - 3 bd
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Bathrooms
1 - 2.5 ba
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Square Feet
508 - 1,402 sq ft
Pricing & Floor Plans
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Unit 05-133price $1,385square feet 508availibility Jun 14
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Unit 15-332price $1,485square feet 702availibility Jun 16
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Unit 07-195price $1,485square feet 702availibility Jun 26
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Unit 09-036price $1,440square feet 702availibility Jul 5
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Unit 10-226price $1,845square feet 1,030availibility Jun 20
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Unit 11-236price $1,805square feet 1,030availibility Jun 25
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Unit 14-326price $1,680square feet 930availibility Jun 21
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Unit 22-068price $1,630square feet 930availibility Jun 29
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Unit 12-272price $1,675square feet 930availibility Jun 30
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Unit 19-458price $1,790square feet 1,376availibility Sep 14
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Unit 07-191price $2,315square feet 1,046availibility Now
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Unit 05-133price $1,385square feet 508availibility Jun 14
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Unit 15-332price $1,485square feet 702availibility Jun 16
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Unit 07-195price $1,485square feet 702availibility Jun 26
-
Unit 09-036price $1,440square feet 702availibility Jul 5
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Unit 10-226price $1,845square feet 1,030availibility Jun 20
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Unit 11-236price $1,805square feet 1,030availibility Jun 25
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Unit 14-326price $1,680square feet 930availibility Jun 21
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Unit 22-068price $1,630square feet 930availibility Jun 29
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Unit 12-272price $1,675square feet 930availibility Jun 30
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Unit 19-458price $1,790square feet 1,376availibility Sep 14
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Unit 07-191price $2,315square feet 1,046availibility Now
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- Monthly Utilities & Services
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Amenity Fee$95
- One-Time Move-In Fees
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Application Fee$11
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Reservation Deposit$500
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Security Deposit Refundable$200Security deposits starting at $500, subject to applicant's s... Read More creening results. A security deposit alternative is available through Jetty. Certain Restrictions Apply. Read Less
- Dogs Allowed
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Monthly pet rent$35
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One time Fee$250
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Pet deposit$0
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Weight limit100 lb
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Pet Limit2
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Restrictions:Breed Restrictions Apply
- Cats Allowed
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Monthly pet rent$35
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One time Fee$250
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Pet deposit$0
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Weight limit--
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Pet Limit2
- Parking
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Surface Lot--
Details
Lease Options
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Short term lease
Property Information
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Built in 1974
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240 units/2 stories
Select a unit to view pricing & availability
About Riverton Knolls Apartment and Townhomes
Riverton Knolls Apartments and Townhomes welcomes you to our community in West Henrietta, NY, where you'll find spacious apartments in a country-like setting. Our studio, one, two, and three-bedroom apartments and townhomes offer an in-home washer and dryer, central air conditioning, and private entrances! Outdoors, you can enjoy nearby access to a swimming pool, tennis and basketball courts through the Riverton Community Association, and walking and biking trails. From our community, it's a quick trip anywhere in the Rochester area, whether you're headed to work or play. And, Riverton Knolls is pet friendly, welcoming your dogs and cats.
Riverton Knolls Apartment and Townhomes is an apartment community located in Monroe County and the 14586 ZIP Code. This area is served by the Rush-Henrietta Central attendance zone.
Unique Features
- Patio or Balcony
- Tile Backsplash
- High-Speed Internet and Cable Included
- Walking Trails
- Washer and Dryer
- Dishwasher in Select Homes
- Non-Smoking Community
- Vinyl Plank Flooring
- Electric Range
- Garbage Disposal
- Modern White Cabinets
- Off Street Parking
- Putting Green
- Washer and Dryer in Home
- Breakfast Bar
- Ceiling Fan
- First Floor
- Pet Friendly
- Second Floor
- Washer & Dryer
- Air Conditioner
- Black Appliances
- Side-by-Side Washer and Dryer
- Walk-in Closets in Select Homes
- Carpeting
- Outdoor Fitness
- Fireplace in Select Homes
- Stackable Washer and Dryer
Community Amenities
Pool
Fitness Center
Playground
24 Hour Access
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Walk-Up
- Fitness Center
- Pool
- Playground
- Basketball Court
- Putting Greens
- Walking/Biking Trails
- Pond
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Ceiling Fans
- Cable Ready
- Fireplace
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Range
- Refrigerator
- Den
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Walk-Up
- Pond
- Dog Park
- Fitness Center
- Pool
- Playground
- Basketball Court
- Putting Greens
- Walking/Biking Trails
- Patio or Balcony
- Tile Backsplash
- High-Speed Internet and Cable Included
- Walking Trails
- Washer and Dryer
- Dishwasher in Select Homes
- Non-Smoking Community
- Vinyl Plank Flooring
- Electric Range
- Garbage Disposal
- Modern White Cabinets
- Off Street Parking
- Putting Green
- Washer and Dryer in Home
- Breakfast Bar
- Ceiling Fan
- First Floor
- Pet Friendly
- Second Floor
- Washer & Dryer
- Air Conditioner
- Black Appliances
- Side-by-Side Washer and Dryer
- Walk-in Closets in Select Homes
- Carpeting
- Outdoor Fitness
- Fireplace in Select Homes
- Stackable Washer and Dryer
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Ceiling Fans
- Cable Ready
- Fireplace
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Range
- Refrigerator
- Den
- Walk-In Closets
- Window Coverings
- Balcony
- Patio
| Monday | 9am - 5pm |
|---|---|
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 5pm |
| Saturday | 10am - 3pm |
| Sunday | Closed |
Situated about ten miles south of Rochester, West Henrietta offers residents a small-town atmosphere within minutes of numerous big-city amenities. Quaint businesses and historic homes dot roads lined with dense greenery in West Henrietta, contributing to a sense of old-world charm and a close connection with nature.
West Henrietta is just a short drive from the popular Mendon Ponds Park and Genesee Valley Park, where outdoor recreation abounds. The Rochester Institute of Technology is also nearby West Henrietta, offering a host of educational, cultural, and athletic opportunities to the surrounding community. Quick access to I-90 and I-390 makes getting around from West Henrietta a breeze.
Learn more about living in West Henrietta| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 12 min | 5.1 mi | |
| Drive: | 16 min | 8.8 mi | |
| Drive: | 19 min | 8.9 mi | |
| Drive: | 17 min | 9.0 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Property Ratings at Riverton Knolls Apartment and Townhomes
ONLY positive: the walking trails. Cons: forced into an "entertainment package" for $60/month. Snow is NEVER plowed or shoveled. Huge cracks in the walls that are clearly just painted over. Chipmunks are nesting under the buildings - I'm sure the buildings are not structurally sound anymore. Old appliances, dirty decks, outside of buildings are disgusting, utility boxes are severely rusted. Trash EVERYWHERE! Sometimes the trash company doesn't empty the dumpsters, but leasing office blames the tenants. They "upgrade" apartments by putting "hardwood" floors in but don't sound proof at all, so you can hear EVERYTHING your neighbor does. Noise complaints are ignored. Lights outside of apartments and on the walking trails are constantly out - safety issue! - and take months to fix or just aren't fixed at all. Random men will approach you in the parking lots at early hours of the AM asking for alcohol - leasing office does nothing. Dishwasher works 50% of the time. Screens are either completely missing from windows/sliding doors or they aren't put in properly - bugs easily get it. The gutters haven't been cleaned in YEARS - there are plants with deep roots growing in them. When it rains, water pours down from the gutters and starts to fill the windows - if your window is closed and locked water will come into your home. When they schedule maintenance for the whole community they give you a 3 day window - from 9am to 5pm - of when they MIGHT come to your home. They "can't" give you a better idea of timing - aka the people in the leasing office have no time management skills - and last time they didn't even come at all. They did a "safety inspection" 6-8 months ago and literally two women just came in and took pictures, mainly looking for lease infractions. It was NOT a safety inspection and felt like a real violation of privacy. A few times after paying rent I've gotten letters that I owe more, even though I confirmed with someone in the leasing office prior to writing the check what my rent was, and they can't tell you what the additional charge is for - SHADY!! The people in the leasing office, and even the regional property managers, and incredibly rude and not helpful at all. They will blame YOU for issues with THEIR property and will do nothing to make it a positive experience to live here. There are a ton of apartment/town home communities in Henrietta that are at or below the cost of living here. My advice - live anywhere else.
*BEWARE* They will pull a bait and switch on you. They will show you a bright brand new apartment but upon move in what they give is a worn out old carpet and dated vinyl. Kitchen appliances dont even match much less are they updated. Patio fences fell down and were never replaced. Siding is missing off of several buildings. The floors are thin and creaky, you can hear every little thing that happens above you. Residents are allowed to smoke in their apartment which would be fine if the smoke did not carry through the connected laundry rooms into everyone's apartment. The manager is conveniently never available when i call the office and emails go unanswered. The grounds are awful. No one picks up after their dog, there is garbage everywhere. Dumpsters overflow and attract feral cats. Residents leave out food and continuously attract them. The office does nothing about it. They do not tell you the pool is extra to use until it comes time for the pool to open. There are children terrorizing the neighborhood at night(stealing items from patios, defacing cars). We pay water/sewer but i know people with 4 bedroom homes that pay less per month. This place is nowhere near worth the insane price they charge. If you have children i highly recommend staying far away.
Property Manager at Riverton Knolls Apartment and Townhomes, Responded To This Review
Hi, We are sorry to see we are not meeting your expectations and would like to discuss your concerns. Please call us at (585) 359-2060. Thanks.
We live here currently. When we toured, we were blown away by everything and chose this place over a number of other Morgan Communities. Too bad that has only been a facade. Multiple issues I have had to call the regional property manager to get solved, and one of them is potentially dangerous. No where in the lease does it mention the outside water faucet (attached to our building inside our fenced patio) being for maintenance only, but this is their rebuttal when I go there to complain that it has been leaking into our basement. They'd rather argue over who is supposed to be using it when it would be leaking into our basement no matter who uses it, and then close our tickets without fixing it. THREE TICKETS we have had opened and closed without resolution. The leak has now gotten worse and is misting everywhere down in the basement, including all over cables and even an electrical socket. It's not like we've been rude...for what we pay a month you'd think engaging maintenance wouldn't be like pulling teeth, but it's enough to ruin for me everything else that is wonderful about this community. It may look beautiful at the surface, but looks can be deceiving. Go elsewhere. Run away as fast as you can.
I've been a resident here for years and have always felt safe. The newer manager meaghan is understanding and really has your best interest at heart. The office staff is usually friendly and accommodating. The property is beautiful too, a lot of trees and a pond makes it feel homey.
I don't live at Riverton Knolls anymore because I bought a house, but I still recommend my friends and family to move there. I have never had a problem with the office staff and maintenance usually comes as quickly as they can. The new property manager has been nothing but helpful and caring. I will miss the country setting and walking trails.
Came home once and had a note on my door saying I owed them 100$. Being an idiot I didn't argue I just paid it. A few months go by and I get another note on my door telling me I owe them 300$ dollars. This time I was a little upset so I drove down and tried to get to the bottom of what these charges were about. The staff there is completely useless. Anytime i've asked them what the charges were for they would respond "We can tell you how much you owe but only our manager can tell you what it is for". I would stop by there at least once a week and call them. It took me over 2 months to get in contact with this mythical manager. He Informed me that it was a move in charge that they had graciously told us they were waving now coming back to bite me. I had no proof that they told me they were going to wave that fee so I was forced to pay it. The charge was now 400$ dollars because they applied late fees to the months I was trying to get in contact with their manager. My lease was up and I could't wait to get out, I moved out and noticed they never cashed rent for my final month. Frustrated I drove down there asked the lady the exact amount I owed she told me I wrote a check for the exact amount and left. Skip forward about 6 months and I start getting calls from collections about 2000 dollars that I owe them. I'm a full time RIT student who works 30 hours a week and now I have to go to court with them or pay them 2000 dollars.
So you pull out of the city and all of a sudden, you're in a country setting. It is literally a 15 minute drive to your job in the city, without the hassle of it. If you're a student like me, it is also within convenient drive to all the universities. Plus, if you have an animal, particularly a dog like me, there are dog walking trails around a pretty lake that your dog will love.
Pretty horrible experience overall for all the years I've lived here. Initially it was nice, especially outside, but beware: inside is not as friendly. Office staff are not very pleasant, management company is horrible, maintenance people are doing jobs they are not qualified for. There is also a known mold problem (previously Riverton Knolls was in the local Rochester Democrat & Chronicle newspaper for mold probems-Type "Riverton Knolls Mold" into Google).
I love the area and also the layout of the complex.
My wife and I moved in May 2013 to a townhouse from PA. My father in law got the keys for us and told them that the central air conditioning was not working properly.After multiple calls and complaints the air conditioning unit did get replaced but not until the end of August. That's right!! Basically 3&1/2 months (almost the entire summer) without properly functioning air conditioning. No apologies. No anything. Multiple issues with maintenance calls with no follow up calls. Calls to the main office will often get an answering service even during business hours with no follow up call. I have lived in many apartments and townhouses and by far this is the worse as far as tenant customer service. I would not recommend this property to anyone. Go elsewhere.
Very spacious apartments and quiet neighborhood. Perfect for someone just starting out.
Riverton Knolls Apartment and Townhomes Photos
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Riverton Knolls Apartments & Townhomes
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Models
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Studio
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Studio
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
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Riverton Knolls Apartment and Townhomes has studios to three bedrooms with rent ranges from $1,385/mo. to $3,719/mo.
You can take a virtual tour of Riverton Knolls Apartment and Townhomes on Apartments.com.
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A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
312 Countess Dr
West Henrietta, NY 14586