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Language: English

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Indiana Johnson County Greenwood Southside Indianapolis Polo Run Apartments

Polo Run Apartments

800 Kings Mill Rd, Greenwood, IN 46142

3.5 (21 reviews)

Property Rating

3.5
Good
Out of 5

3.5 Blended Score

See all 21 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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463-300-5424
Property Management Company Logo
  • Monthly Rent

    $790 - $2,258

  • Bedrooms

    Studio - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    467 - 1,274 sq ft

Polo Run Apartments
Property Management Company Logo
Share Listing
Favorites

Live life unapologetically with Polo Run Apartments as your home sweet home. Nestled on 35 acres of lush green space set against the bustling backdrop of the Greenwood Park Mall, our community is sensationally located. Exciting amenities and well-thought-out floor plans go hand in hand with countless retailers to ensure your days run smoothly. Our Greenwood apartments for rent feature open-concept layouts that maximize space usage, bright interiors bathing in sunlight, ample closet space, and private balconies or patios. You can choose between eight distinct studio, one, two, and three-bedroom floor plans, each with its unique array of fixtures. To make things even easier, we offer same day move-ins, next-day internet and digital cable activation, along with a selection of furnished units. Pets, including larger breeds, are welcomed as well.The amenities are anything but lackluster. There is a deep treading pool with Wi-Fi sundeck and a versatile clubhouse to cover your need for entertainment, along with tennis courts to keep you active. We also have a cardio and resistance toning center that is ideal for novice and advanced fitness enthusiasts alike, as well as a leash-free pet park for the enjoyment of your adorable furry friends. All these are complemented by our more-than-ideal location within walking distance to more than 130 shops and restaurants, making the neighborhood part of our extended amenity list. Reaching downtown Indy, the University of Indianapolis, Eli Lilly, or any other attraction in the area is equally stress-free thanks to our convenient access to US-31 and IN-135.We would love to tell you more about our community, so schedule a tour of our Greenwood apartments right away!

Read More

Pricing & Floor Plans

filter results by bedrooms
The Shetland Studio $790 – $1,114
Studio 1 Bath 467 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0614
    price $814
    square feet 467
    availibility Jun 25
  • Unit 0914
    price $790
    square feet 467
    availibility Jul 28
The Palomino 1 BR 1 BA $840 – $1,195
1 Bed 1 Bath 528 Sq Ft
10 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0613
    price $880
    square feet 528
    availibility Jun 6
  • Unit 0807
    price $840
    square feet 528
    availibility Jun 16
  • Unit 0644
    price $845
    square feet 528
    availibility Jun 16
  • Unit 0420
    price $845
    square feet 528
    availibility Jun 23
  • Unit 0857
    price $845
    square feet 528
    availibility Jun 23
  • Unit 0821
    price $845
    square feet 528
    availibility Jul 17
  • Unit 0312
    price $845
    square feet 528
    availibility Jul 21
  • Unit 0841
    price $845
    square feet 528
    availibility Jul 21
  • Unit 0247
    price $847
    square feet 528
    availibility Aug 14
  • Unit 0318
    price $860
    square feet 528
    availibility Sep 13

The Morgan 1 BR 1 BA $838 – $1,205
1 Bed 1 Bath 528 – 562 Sq Ft
12 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1269
    price $851
    square feet 562
    availibility Jun 17
  • Unit 1165
    price $859
    square feet 528
    availibility Jun 20
  • Unit 0953
    price $881
    square feet 528
    availibility Jun 23
  • Unit 1045
    price $864
    square feet 528
    availibility Jun 26
  • Unit 0932
    price $859
    square feet 528
    availibility Jun 28
  • Unit 1255
    price $846
    square feet 562
    availibility Jul 14
  • Unit 1044
    price $859
    square feet 528
    availibility Jul 21
  • Unit 1121
    price $864
    square feet 528
    availibility Jul 21
  • Unit 1048
    price $864
    square feet 528
    availibility Jul 21
  • Unit 1017
    price $859
    square feet 528
    availibility Jul 25
  • Unit 1122
    price $886
    square feet 528
    availibility Aug 6
  • Unit 1226
    price $838
    square feet 562
    availibility Aug 15

The Shire 2 BR 2 BA $1,546 – $2,206
2 Beds 2 Baths 1,075 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1307
    price $1,546
    square feet 1,075
    availibility Now
  • Unit 1311
    price $1,566
    square feet 1,075
    availibility Now
The Pinto 2 BR 1 BA $929 – $1,413
2 Beds 1 Bath 634 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0724
    price $979
    square feet 634
    availibility Jun 9
  • Unit 0269
    price $998
    square feet 634
    availibility Jun 20
  • Unit 0127
    price $944
    square feet 634
    availibility Jun 24
  • Unit 0625
    price $929
    square feet 634
    availibility Jun 27
  • Unit 0360
    price $994
    square feet 634
    availibility Jul 7
  • Unit 0201
    price $959
    square feet 634
    availibility Jul 18
  • Unit 0435
    price $949
    square feet 634
    availibility Jul 21
  • Unit 0145
    price $979
    square feet 634
    availibility Jul 21

The Clydesdale 2 BR 2 BA $1,251 – $1,923
2 Beds 2 Baths 935 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0512
    price $1,261
    square feet 935
    availibility Jun 11
  • Unit 0506
    price $1,251
    square feet 935
    availibility Jun 16
  • Unit 0514
    price $1,266
    square feet 935
    availibility Jun 23
  • Unit 0510
    price $1,276
    square feet 935
    availibility Jun 23
  • Unit 0523
    price $1,281
    square feet 935
    availibility Jun 25

The Thoroughbred 2 BR 1 BA $962 – $1,381
2 Beds 1 Bath 634 – 637 Sq Ft
9 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0934
    price $977
    square feet 634
    availibility Jul 14
  • Unit 0919
    price $992
    square feet 634
    availibility Jul 14
  • Unit 0925
    price $962
    square feet 634
    availibility Jul 21
  • Unit 1167
    price $962
    square feet 634
    availibility Jul 28
  • Unit 1024
    price $977
    square feet 634
    availibility Jul 28
  • Unit 1060
    price $977
    square feet 634
    availibility Jul 28
  • Unit 0951
    price $969
    square feet 634
    availibility Aug 4
  • Unit 0960
    price $984
    square feet 634
    availibility Aug 15
  • Unit 1227
    price $997
    square feet 637
    availibility Oct 6

The Belgian 3 BR 2 BA $1,511 – $2,258 Not Available
3 Beds 2 Baths 1,274 Sq Ft
The Shetland Studio $790 – $1,114
Studio 1 Bath 467 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0614
    price $814
    square feet 467
    availibility Jun 25
  • Unit 0914
    price $790
    square feet 467
    availibility Jul 28
The Palomino 1 BR 1 BA $840 – $1,195
1 Bed 1 Bath 528 Sq Ft
10 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0613
    price $880
    square feet 528
    availibility Jun 6
  • Unit 0807
    price $840
    square feet 528
    availibility Jun 16
  • Unit 0644
    price $845
    square feet 528
    availibility Jun 16
  • Unit 0420
    price $845
    square feet 528
    availibility Jun 23
  • Unit 0857
    price $845
    square feet 528
    availibility Jun 23
  • Unit 0821
    price $845
    square feet 528
    availibility Jul 17
  • Unit 0312
    price $845
    square feet 528
    availibility Jul 21
  • Unit 0841
    price $845
    square feet 528
    availibility Jul 21
  • Unit 0247
    price $847
    square feet 528
    availibility Aug 14
  • Unit 0318
    price $860
    square feet 528
    availibility Sep 13

The Morgan 1 BR 1 BA $838 – $1,205
1 Bed 1 Bath 528 – 562 Sq Ft
12 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1269
    price $851
    square feet 562
    availibility Jun 17
  • Unit 1165
    price $859
    square feet 528
    availibility Jun 20
  • Unit 0953
    price $881
    square feet 528
    availibility Jun 23
  • Unit 1045
    price $864
    square feet 528
    availibility Jun 26
  • Unit 0932
    price $859
    square feet 528
    availibility Jun 28
  • Unit 1255
    price $846
    square feet 562
    availibility Jul 14
  • Unit 1044
    price $859
    square feet 528
    availibility Jul 21
  • Unit 1121
    price $864
    square feet 528
    availibility Jul 21
  • Unit 1048
    price $864
    square feet 528
    availibility Jul 21
  • Unit 1017
    price $859
    square feet 528
    availibility Jul 25
  • Unit 1122
    price $886
    square feet 528
    availibility Aug 6
  • Unit 1226
    price $838
    square feet 562
    availibility Aug 15

The Shire 2 BR 2 BA $1,546 – $2,206
2 Beds 2 Baths 1,075 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1307
    price $1,546
    square feet 1,075
    availibility Now
  • Unit 1311
    price $1,566
    square feet 1,075
    availibility Now
The Pinto 2 BR 1 BA $929 – $1,413
2 Beds 1 Bath 634 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0724
    price $979
    square feet 634
    availibility Jun 9
  • Unit 0269
    price $998
    square feet 634
    availibility Jun 20
  • Unit 0127
    price $944
    square feet 634
    availibility Jun 24
  • Unit 0625
    price $929
    square feet 634
    availibility Jun 27
  • Unit 0360
    price $994
    square feet 634
    availibility Jul 7
  • Unit 0201
    price $959
    square feet 634
    availibility Jul 18
  • Unit 0435
    price $949
    square feet 634
    availibility Jul 21
  • Unit 0145
    price $979
    square feet 634
    availibility Jul 21

The Clydesdale 2 BR 2 BA $1,251 – $1,923
2 Beds 2 Baths 935 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0512
    price $1,261
    square feet 935
    availibility Jun 11
  • Unit 0506
    price $1,251
    square feet 935
    availibility Jun 16
  • Unit 0514
    price $1,266
    square feet 935
    availibility Jun 23
  • Unit 0510
    price $1,276
    square feet 935
    availibility Jun 23
  • Unit 0523
    price $1,281
    square feet 935
    availibility Jun 25

The Thoroughbred 2 BR 1 BA $962 – $1,381
2 Beds 1 Bath 634 – 637 Sq Ft
9 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0934
    price $977
    square feet 634
    availibility Jul 14
  • Unit 0919
    price $992
    square feet 634
    availibility Jul 14
  • Unit 0925
    price $962
    square feet 634
    availibility Jul 21
  • Unit 1167
    price $962
    square feet 634
    availibility Jul 28
  • Unit 1024
    price $977
    square feet 634
    availibility Jul 28
  • Unit 1060
    price $977
    square feet 634
    availibility Jul 28
  • Unit 0951
    price $969
    square feet 634
    availibility Aug 4
  • Unit 0960
    price $984
    square feet 634
    availibility Aug 15
  • Unit 1227
    price $997
    square feet 637
    availibility Oct 6

The Belgian 3 BR 2 BA $1,511 – $2,258 Not Available
3 Beds 2 Baths 1,274 Sq Ft
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $0
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $300
  • Pet deposit
    $0
  • Weight limit
    75 lb
  • Pet Limit
    2
  • Restrictions:
    See Community Website Amenity Page for Pet Policy Details
  • Comments:
    The combined weight of any two (2) animals will not exceed one hundred (100) pounds.
  • Cats Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $300
  • Pet deposit
    $0
  • Weight limit
    75 lb
  • Pet Limit
    2
  • Restrictions:
    See Community Website Amenity Page for Pet Policy Details
  • Comments:
    The combined weight of any two (2) animals will not exceed one hundred (100) pounds.
  • Parking
  • Surface Lot
    --
  •  
  • Other
    --
  • Storage Fees
  • Storage Unit
    $0/mo

Details

Lease Options

  • Short term lease

Property Information

  • Built in 1973
  • 695 units/2 stories
  • Furnished Units Available

Matterport 3D Tours

The Pinto
1/4

About Polo Run Apartments

Live life unapologetically with Polo Run Apartments as your home sweet home. Nestled on 35 acres of lush green space set against the bustling backdrop of the Greenwood Park Mall, our community is sensationally located. Exciting amenities and well-thought-out floor plans go hand in hand with countless retailers to ensure your days run smoothly. Our Greenwood apartments for rent feature open-concept layouts that maximize space usage, bright interiors bathing in sunlight, ample closet space, and private balconies or patios. You can choose between eight distinct studio, one, two, and three-bedroom floor plans, each with its unique array of fixtures. To make things even easier, we offer same day move-ins, next-day internet and digital cable activation, along with a selection of furnished units. Pets, including larger breeds, are welcomed as well.The amenities are anything but lackluster. There is a deep treading pool with Wi-Fi sundeck and a versatile clubhouse to cover your need for entertainment, along with tennis courts to keep you active. We also have a cardio and resistance toning center that is ideal for novice and advanced fitness enthusiasts alike, as well as a leash-free pet park for the enjoyment of your adorable furry friends. All these are complemented by our more-than-ideal location within walking distance to more than 130 shops and restaurants, making the neighborhood part of our extended amenity list. Reaching downtown Indy, the University of Indianapolis, Eli Lilly, or any other attraction in the area is equally stress-free thanks to our convenient access to US-31 and IN-135.We would love to tell you more about our community, so schedule a tour of our Greenwood apartments right away!

Polo Run Apartments is an apartment community located in Johnson County and the 46142 ZIP Code. This area is served by the Greenwood Community Sch Corp attendance zone.

Unique Features

  • Leash-Free Pet Park
  • Optional Flex Space
  • Ample Green Space
  • Free, Unassigned Parking
  • Resident Clubhouse & Concierge
  • Accelerated Home Internet & Cable Connections
  • Communal & In-Home Washer/Dryer Options
  • Designated Carports
  • Renovated Interior Options
  • Smart Lock & Thermostat
  • $200 Military Appreciation Move-In Discount
  • Balcony, Patio, & View Selections
  • Custom, Open-Concept Layouts
  • Furnished Suites Available*

Contact

View Property Website
Language: English
Open 9am - 6pm Today
  • Monday - Friday, 9am - 6pm
  • Saturday, 9am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Furnished Units Available

  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • Concierge
  • Furnished Units Available
  • Clubhouse
  • Storage Space
  • Walk-Up
  • Fitness Center
  • Pool
  • Basketball Court
  • Tennis Court
  • Sundeck

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

Washer/Dryer Hookup

High Speed Internet Access

Hardwood Floors

Microwave

Refrigerator

Highlights

  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Tub/Shower
  • Fireplace

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Quartz Countertops

Model Details

  • Hardwood Floors
  • Carpet
  • Dining Room
  • Furnished
  • Window Coverings
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • Concierge
  • Furnished Units Available
  • Clubhouse
  • Storage Space
  • Walk-Up
  • Sundeck
  • Fitness Center
  • Pool
  • Basketball Court
  • Tennis Court
  • Leash-Free Pet Park
  • Optional Flex Space
  • Ample Green Space
  • Free, Unassigned Parking
  • Resident Clubhouse & Concierge
  • Accelerated Home Internet & Cable Connections
  • Communal & In-Home Washer/Dryer Options
  • Designated Carports
  • Renovated Interior Options
  • Smart Lock & Thermostat
  • $200 Military Appreciation Move-In Discount
  • Balcony, Patio, & View Selections
  • Custom, Open-Concept Layouts
  • Furnished Suites Available*
  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Tub/Shower
  • Fireplace
  • Dishwasher
  • Disposal
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Quartz Countertops
  • Hardwood Floors
  • Carpet
  • Dining Room
  • Furnished
  • Window Coverings
  • Balcony
  • Patio
Expenses
Recurring
Cat Rent $20
Dog Rent $20
One-Time
Cat Fee $300
Dog Fee $300
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 9am - 5pm
Sunday Closed
463-300-5424
Neighborhood

Southside Indianapolis is an up-and-coming community filled with affordable housing, great schools, and a welcoming environment. The city of Greenwood is home to the Greenwood Park Mall, a massive indoor shopping center with department stores, specialty shops, a food court, and more. Even more outdoor shopping centers can be found within the city. Southside is only 15 miles south of Downtown Indianapolis, making it a great neighborhood for commuters. Interstates 65 and 465 and U.S. Highway 31 make commuting to and from this sprawling district simple. Local restaurants and shops reside throughout this close-knit community, including Mrs. Curl Ice Cream Shop and Revery, a New American eatery serving up seasonal cuisine and craft beers in a hip space.

Learn more about living in Southside Indianapolis 
Education
Colleges & Universities Distance
Colleges & Universities Distance
University of Indianapolis
Drive: 13 min 7.3 mi
Purdue Indianapolis
Drive: 22 min 12.2 mi
Ivy Tech Community College
Drive: 24 min 13.7 mi
Marian Univ., Indianapolis
Drive: 29 min 16.2 mi
Polo Run Apartments is within 13 minutes or 7.3 miles from University of Indianapolis. It is also near Purdue Indianapolis and Ivy Tech Community College.
Schools
  • Public Schools
  • Private Schools
Westwood Elementary School
Public Elementary School
Grades PK-5
531 Students
Attendance Zone
Greenwood Middle School
Public Middle School
Grades 6-8
948 Students
Attendance Zone
Greenwood Community High School
Public High School
Grades 9-12
1,175 Students
Attendance Zone
Suburban Christian School
Private Elementary, Middle & High School
Grades PK-12
325 Students
Nearby
Greenwood Montessori Primary School
Private Elementary School
Grades 1-3
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Polo Run Apartments is near Indianapolis International, located 20.0 miles or 34 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Indianapolis
Drive: 17 min 10.3 mi
Airports Distance
Airports Distance
Indianapolis International
Drive: 34 min 20.0 mi
Somewhat Walkable
66
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Minimal Transit
0
Transit Score®
Out of 100
Somewhat Bikeable
46
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Polo Run Apartments.

Shopping Centers Distance
Shopping Centers Distance
Ashley Crossing
Walk: 6 min 0.3 mi
Greenwood Pavilion
Walk: 7 min 0.4 mi
Greenwood Shoppes
Walk: 9 min 0.5 mi
Polo Run Apartments has 3 shopping centers within 0.5 mile, which is about a 9-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Northwest Park
Walk: 15 min 0.8 mi
Westside Park
Drive: 4 min 1.4 mi
Children's Garden Park
Drive: 4 min 2.2 mi
Craig Park
Drive: 5 min 2.6 mi
Perry Park
Drive: 7 min 3.2 mi
Polo Run Apartments has 5 parks within 3.2 miles, including Northwest Park, Westside Park, and Children's Garden Park.
Hospitals Distance
Hospitals Distance
Community Hospital South
Drive: 3 min 1.4 mi
Valle Vista Health System
Drive: 6 min 3.1 mi
Franciscan Health Indianapolis
Drive: 7 min 4.0 mi
Polo Run Apartments has 3 hospitals within 4.0 miles, the nearest is Community Hospital South which is 1.4 miles away and a 3 minute drive.
 
 

Property Ratings at Polo Run Apartments

How Is This Rating Determined?

How Is This Rating Determined?

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3.5
Good
Out of 5

3.5 Blended Score

21 Renter Reviews

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10/2/23
Avoid at all costs

This place is cheaply made, it has so many coats of paints. It’s in a good area if you like hearing gunshots or sirens everyday. Residents are loud and management won’t do anything about it. When you go to move they won’t give your new apartment any information making it harder to move out.

Property Manager at Polo Run Apartments, Responded To This Review

Thank you for taking the time to leave a review. We are sorry to hear that you haven't had a positive experience with us and we apologize for any inconvenience that may have been caused. We value your feedback and would be more than happy to discuss any specific concerns that you have. Please feel welcome to stop by the office or reach out via email at your earliest convenience.

11/16/22
Great place to stay

Living here for more than 3 years and never seen any delays in maintenance services. Appreciate the work done by office staff to organize several fun events. Great place to stay. One con staying here is the apartments having less square feet.

5/18/21
NO

Mice (a variety of mice little ones medium sized ones mice as big as squirrels), mold, old noisy buildings.

Property Manager at Polo Run Apartments, Responded To This Review

Please understand extermination issues are few and far between at our community. We have professional exterminators on contract to visit our site every week. We encourage residents to report any concerns they may have immediately and we are here to help. As your contact info is not provided, please reach out to us so we can help resolve any issues you may have. Thank you for your residency and we look forward to assisting you soon.

9/3/20
It's not Great

I just moved out of my parents house, so I'm young and I dont know much about what to look for when getting a place. When I touring these apartments they seem fine on the surface a little outdated but fine. they are worse than they appear from a far. up close they are extremely outdated and repaired or "updated" by painting over the old stuff. Once you see one thing painted over to look "better" you notice it all. I can hear people outside my window like they are standing next to me. my doors screech like no other, and I came to realize they screeched because the hinges didn't have pins in them. they were held together by nails inside the hinges. and the air registers are just painted over year after year and they are so disgusting im not surprised im living paycheck to paycheck since my A/C has to work so hard to blow through these dirty vents. not to mention our "included" water amenity smells like chemicals. My apartment has recently been recarpeted and in every spot that turns into hard flooring. the carpet isn't attached to the ground. and when you put in a maintenance report you don't hear anything back unless its something small.

Property Manager at Polo Run Apartments, Responded To This Review

We are so sorry to see that you have not enjoyed your time at our community as much as we would like you to. We would like to help better your stay, if you have any concerns or suggestions on how we can improve your experience with us please call or stop by the office and we can talk through them together. We would like to reach out to you ourselves, but due to this review being anonymous we have no way to reach out. Thank you for your feedback, we look forward to improving your stay.

5/22/20
Don't move here.

Trash constantly overflowing from bins, residents leave trash in the halls. No phone signal. If you want internet, you have to use their service which caps at 100mbps at the cost of fiber from other companies and they don't provide a wifi router. So if there is an emergency, hope you have a landline.

Property Manager at Polo Run Apartments, Responded To This Review

We are so sorry to see that you have not enjoyed your time at our community as much as we would like you to. Please keep in mind, if an internet maintenance request is submitted to our front office before 3:00 PM, we will go out to your apartment and troubleshoot any and all internet problems the same day the report is submitted. We are the only community to do this. If you notice any internet, or other, issues, please notify us as soon as possible and we will send someone out to troubleshoot the situation. Thank you.

5/5/20
Bad management

The apartment is fine. The management, however, is 2 faced. They are nice and welcoming, but when something goes wrong, they give an attitude. My AC was broken for a month. Each time I put in a work order, it would come back “complete”. The work order was never done. I had to call 3 times to notify them of this, and they continued to ignore it. Finally, after treating to leave due to their lack of concern for the hot weather, they decided to fix it. They stated they can only work on it if it’s above 65. Then someone else said it has to be 70, and “they don’t know where I got that information”. Additionally, they do not allow aggressive breeds. There are many pit bulls on property, but as soon as I had a family German Shepherd VISIT, I could not have it. This management is extremely inconsistent, and there seems to be an explanation for everything wrong. Otherwise, the apartments are fine, and neighbors are okay.

Property Manager at Polo Run Apartments, Responded To This Review

We're so disappointed to see your time in our community has ben anything less than excellent. Please understand that we would like nothing more than to go over your review together in person, however we are unable to reach out as this is an anonymous review. Please reach out to the leasing office at 317.888.8800 or via email at polo_manager@edwardrose.com as soon as possible. Thank you for reaching out and we look forward to assisting you soon.

7/27/19
Eh

I lived here for a year. During that year, my water heater went out 4 times. They were fairly quick at fixing it (they always came the same day I put the request in), but there’s no reason the water heater should stop working that often. I don’t take a lot of showers, just your usual daily morning shower before leaving for the day. They never even offered to put in a new water heater which they should probably have done after it stopped working for the 3rd or 4th time. Other than that, my stay here was alright. Also, heads up, make sure your carpets are spotless when you move out or else they’ll hit you with a $50 carpet cleaning fee in addition to the $150 cleaning fee you paid when you moved in.

Property Manager at Polo Run Apartments, Responded To This Review

Our aim is to ensure that all of our residents feel welcome and come away with a positive experience here at our community. Please do not hesitate to reach out to our office if there are any lingering issues you would like for us to address. Our team would greatly appreciate the opportunity to work with you to better the experience here at our community. Thank you for your feedback and we look forward to assisting you soon.

3/20/19
Lived here twice

I was super happy the first time I lived here and the second time I lived here. That being said, I was extremely unhappy when I left this place. My girlfriend left and it was an entire process to get her removed from the lease and a new one in my name. I had to reapply to stay there, I had to pay the application fee again, they neglected to inform me they changed their approval process while I lived there. They refused to renew my lease on the basis of a 5 year old misdemeanor that was not drug related or violent related. I had already had been approved the 2nd time living there and had the misdemeanor, it was suddenly an issue a couple months before I was due to make the lease solely in my name. I paid my rent every single month, I was not a troublesome resident. The management is not great, they have a revolving door of employees. The maintenance crew will not accommodate people that work different shifts than day shift (I work nights and have requested to have maintenance do regular things during early or later afternoon hours specifically so I don't have someone entering my apartment while I sleep or if I happen to be in the middle of dressing or showering), they would not prioritize or even bother to call or text prior to coming to my apartment. When leaving, I was instructed to vacate by Saturday at midnight, I was out by Saturday afternoon but because their office was closed and they have removed the drop box, they charged ME an extra two days past my lease. They refused to return my phone call in regards to dropping off my key on Monday because they were closed on Saturdays after noon and all day Sundays. They also charged me for replacing carpet that was due for replacement BEFORE I moved in. Also, while I like being able to pay my rent online (via app). Not everyone has access to maintain an app. I have also had the app double charge my rent. I even provided proof because they started charging me late fees because my account did not have enough for double rent. They refused to remove the late fee and continued to charge it when I didn't pay it and complained about it the next month. They also "turned off" the AC units in 2017 when we started to get hot weather early in the year. My apartment was easily over 80 degrees inside before they bothered to turn on or even notify residents the AC units were turned off and they would be turning them back on. I will not return to Polo Run and I will not recommend it.

12/8/18
Don’t do it!

I should have never moved here. The rent may be low but trust me they make up for it with everything else. They charge a 25 dollar administrative fee on top of a 3 dollar service fee for paying your rent online. The problem is you can only pay rent online or through a separate entity. I will not be renewing my lease next year.

8/9/18
Great Place to call home

I’m coming up on my one year here and I love it. I’m definitely signing another lease. The staff is great. They take great care of landscaping. They have resident events nights that show they call about the people here. Wonderful community!!!

Property Manager at Polo Run Apartments, Responded To This Review

Thank you so much for the kind words and 5 stars! You made our day!

9/25/17
I like Polo Run apartment

please don't just look only bad review. Im still living in this apartment and stuff are so great! yes some times i get mad too for not doing properly my air conditioning since last year and till this year 2017 september finally got fix...i hope its not break again. my point is that there's so many more room that has different problems not only us and we have to understand that. they are trying the best they can to answer our questions and trying to fix our problems. thank you all the stuff for you are great work and helping us our problems.

Property Manager at Polo Run Apartments, Responded To This Review

Thank you so much for the 4 stars! Have a great day!

2/17/17
Fantastic!

I don't know why people would ever give Polo Run a bad review. I love the staff and they know me by name. I received a birthday card on my birthday and one on Christmas. The apartments are worth more than what you pay for.

8/12/16
Dooont move in

Every thing are so bad ,service, building,people don't make such a mistake

2/29/16
You'll get scammed at some point

All the negative reviews are true. That office couldn't care less what was going on as long as they get paid and no one complains about frequent random charges.. The entire 2 years I've lived there has felt like one huge scam. Story after story of why they want more $$ and constantly some sort of mixup, confusion or something being wrong that benefits them. Whole time having an attitude as they're wonderful and can't be touched and entitled to whatever they ask for. This was the last time. After 2 years paying rent and dealing with that place, they come at me this year with a story of having to re-apply for the apartment I've lived in for 2 years (never moved out).. They tell me on Dec. 23rd that I need to re-apply and have the applications in by the 1st.. I had to tell them it would have to wait since the bad timing of letting me know on Christmas, people are kind of short on cash that time of year.. After $80 towards applications they decided that wasn't enough and hit me with the new lease to sign.. That said they wanted an additional $1000 /- in fees (including a SECOND security deposit). Now it's time to find a decent place to live..

9/7/15
Close to shopping and public transportation

Polo Run is close to tons of shopping in Greenwood. Public transportation is just across the street which makes it easy for me to commute downtown

8/16/15
Polo Run Apmts

From the day I was supposed to move in, this apartment complex has forgotten about me. The staff is friendly enough, but it is all a front. The apartment itself is decent, not the biggest or smallest I've had & the rent is acceptable. The lights go out in my hallway but no one ever replaces them. Or if they do, they go out again in a week. (I should mention, I work nights, so I'm never out in the daylight, so I do need the hallway lights to work.) And maintenance does the very least they can possibly do to get out the door......but that has to be every apartment complex, right? They do have a very nice dog park here....too bad I only have cats :)

8/16/15
One bedroom Apt

This is a very nice apt for the price and the location. It is located near parks , pool, mall etc.

8/5/15
Do not move

Apartment is good, for walk thought, rent is over priced, 600 for basement apartment, fee is 50 dollars for first time, i was on time for 10 months, fitness center all equipment is broke, repair people take two months to fix anything, no working on vehicle or get a fine

7/22/15
Polo Run Apartments

Price is ok for size of apartment. Utilities are included however, electric is not. Walls are thin but are duable. Great location! Walking distance to all the shops and restaurants. Staff is very friendly. Washer and dryer in every building is nice!

9/2/13
Use to be DECENT!

First off we moved in in 2011 and when we first moved in the office staff they had were fantastic and maintance was on top of everything! Even if we had a minimal problem and called the office and had to leave a message someone always got back to us within the hour, whether it was maintance or the office staff themselves, and things got takin care of immediatly! Within our first year of living here though, people started leaving due to new jobs, moving, ect. and the office staff has definitly declined! As well as maintance, we use to know of events going on whether it was something as small as no fireworks or maintance will be in your apartment today, ect. now with that being said, after our first year here we re-signed our lease but moved to a more spacious apartment, the apartments are nice, not bad, not the greatest..wasnt ever a concern of mine, they were clean and kept up on...well once we moved to our more spacious apartment, we did not recieve 1 paper! not one, except 1 the day before they did a very unorganized way of sealcoating the parking lot! the day before! And not to mention when we moved in to our new apartment, we called the office and maintance 5 times in 1 week over the same thing we needed! I tried to give them the benefit of the doubt then but its been getting worse! we recently had a major problem that needed to be fixed again(within a day of it being "fixed" once) and when we called the office the response was "well i will let him know, we only have 1 guy on call on weekends, and were swamped" seriously! thats not my problem! dont staff one guy to take care of 900 people by imself when everyones home to call in any issues they have, her response "well weve been shortstaffed" again not my problem!!! get it handled! I realize that no matter where u live, whether its an apartment, a house ur renting or even own, nothings going to be perfect, i do not expect it to be, but make your residents your number 1 priority, which is how it use to be, and i just want to point out that i am not mad at maintance, theyre good guys who work their butts off day and night, and they really do a good job at whatever task they have, but the office staff is terrible, and theyre very unorganized! Needless to say, we will NOT be re-signing and out of here, quite frankly, i think they care more about planting stupid flowers, and fake paving of the pavment more than the happiness of the people who gave them their commision and pay rent every month! Overall, terrible terrible service by the office staff and very unorganized!! I do not recommend living here for anyone!!! young, old or in between!!!! YUCK!!!!!

1/17/13
Excellent Apartment Complex

This apartment complex has had amazing office staff and help. whenever there is a problem they have been there to fi it and work with us if we have any complications

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Polo Run Apartments has studios to three bedrooms with rent ranges from $790/mo. to $2,258/mo.

Can I see a model or tour Polo Run Apartments?

You can take a virtual tour of Polo Run Apartments on Apartments.com.

What neighborhood is the property located in?

Polo Run Apartments is in Southside Indianapolis in the city of Greenwood. Here you’ll find three shopping centers within 0.5 mile of the property. Five parks are within 3.2 miles, including Northwest Park, Westside Park, and Children's Garden Park.

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800 Kings Mill Rd

Greenwood, IN 46142

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