Pheasant Ridge Apartments

Ashley was amazing with assisting us. She is so positive and great with people! She asked all our questions and made it a very good experience viewing the apartment. The outside was very clean. I recommend applying here! Ashley made our experience unforgettable!!

I would honestly give this place a zero if I was able to. I find it important to share this review because I don't want anyone to fall into the same financial trap that I did. I paid over double the normal deposits because my husband and I had a credit score that was 2 points lower than they normally accept. I would put in maintenance requests and no one would come or reply. I would call, email, try to go to the office. The manager is almost always "on vacation" and I saw her for maybe two hours a day in the office when she did decide to come to work. We had our original manager quit suddenly and the same with the first maintenance man. Both cited issues with the company and had no or a very minimal notice before they left. Once the first manager left promises were broken and all agreements we previously had went out the window. I was told that our carpet was going to be replaced when we left because of age, regardless of how we left it. The vinyl flooring tore looking at it. My husband tripped in his combat boots and tore the floor. I requested a fix for it and they apartments never replied and then charged us for new vinyl when we moved out. I get that it needed replaced but I tried to get it fixed while we were still there. The neighborhood was awful and there was a group of teenage boys setting off fireworks under the vehicles of the residents cars. The apartments did nothing to stop that behavior or reprimand the families of the boys who lived there. Our cars were broken into often and most of my husbands military gear was stolen from his vehicle the month he deployed. Again nothing was done by management to investigate that issue. There was a different issue with maintenance not fixing the dishwasher when I asked them to, they didn't fix the washer that flooded constantly (even with only one t-shirt in there), or they didn't fix the wash closet doors. I was astounded by the level they avoided helping the tenants. There are issues with bees and with ants entering the apartments that they don't fix. Dogs from neighboring complexes come and poop in the lan owned by these apartments and then you are held accountable for the other peoples dog messes. I could go on and on about it. NEVER LIVE HERE

Affordable rental, clean and quite environmental residence. Near shopping groceries shade parking. Built-in washer dryer, there's a Jim @ the office, night security petrol. And amazing staff members who are available to help with anything that needs fixing. Great management. It's the perffect nature modernized complex environment to rent. I like this place.

Nice and clean well kept area. Close to shopping, food, entertainment, bus lines. Close to bigger city. Country feel have seen baby deer and Turkey in complex. Nice master with bath. Very friendly helpful staff on site. Full size washer and dryer dishwasher air conditioner. All around good place to live.