Palisades at Hunter’s Creek

Feedback - Matters concerning our apartment in reference to maintenance requests and/or issues concerning complaints, in our building, are handled in a satisfactory and timely manner. - The overall condition of the “Property” appears to be neglected, with current residents contributing to this issue as well. 1a. The pool area, both the deck and pool itself, are in dire need of repairs and pool water maintenance. For instance, the pool water is considerably more cloudy compared to prior seasons. In the past, the pool water has been crystal clear. 1b. There is always sand, evidence of mold , and other debris in the pool water and area. 1c. There is evidence of a crack in the pool bottom as well as loose bricks and tiles along the pool area. 1d. The bathroom , which is located in the gym, is not always stocked with enough toilet paper, soap, and paper towels. 1e. The pool gate, on the right side of the office, does not function properly. As a result, no FOB is needed to enter the pool area. Obviously both a safety and security issue. 1f. The hot tub very rarely has hot water. 2a.Balconies are sometimes used for storage areas. We have seen tires piled up, shelving with chemicals, indoor furniture etc. in obvious view. 2b. Some residents barbecue on their balconies. Some barbecue grills are in plain site. 2c. Some residents hang towels, rugs, as well as clothing from their balconies. Again, in plain site. 2d. Residents are smoking on their balconies. In conclusion, we want to thank you for giving us the opportunity to express our concerns. However, your management should have seen what we have described and acted accordingly. Sending emails is not the solution. There must be consequences and/or a direct contact by your management to the resident(s) not complying with your lease agreement. The management needs to be proactive not reactive.

Pool always closed Disappointing that pool always seems to be closed on the hottest days for "maintenance and cleaning

Great community A great place to live and very professional .. really quiet and friendly . I’m a wheelchair user and I wish there was more handicap access but overall at 5 star place to live !!

From the time I submitted my rental application, I was living in my new apartment within three weeks. It's a beautiful location and the interior is very well-equipped.

I had an approved rental application and was told a unit would be available back in June. Then after multiple follow ups was finally able to settle on a move in date in August only to find out several days later that the unit reserved for me was no longer available. They tried to sell me on another unit, but I would have to take it sight unseen. I asked for 24 hours to think about it and they said “no”. Basically commit now or potentially lose out.

They will rent out an apartment from under you. While looking to live here we had two apartments “put on hold” for us until we could see it in person. False. They rented it out to someone who was willing to rent it without looking first. Scummy. This happened twice. Both times we were told they would let us see it first before moving forward with other renters.

This is a great Community to join. If you are looking for beautiful surroundings in and outside of your door, this is the place for you. I am moving in shortly and the staff have been very accommodating. The residents have been helpful and are willing to give you an extra hand and good advice. I am sure that there may be a challenge or two upon moving in, but I feel like all in all, this is the best place for me and my dollar. Check it out! Julie