Level 27

I used to rate it one star, but I think I would give it two stars now. Here are my reasons: 1. The apartment complex offers a tranquil environment, and residents are supported by friendly and helpful maintenance and front desk staff. The apartment comes with a washing machine, dryer, fridge, TV, stove, microwave, and more. There’s also a beautiful leasing office that provides coffee and handles mail and packages, so I don’t have to worry about losing anything. Plus, the rent is fairly priced—what more could one ask for? 2. However, the management side of the complex can still be confusing. After a brief housing inspection, the manager stated that we had violated housekeeping standards and left so quickly that I had no time to ask questions or provide explanations. (Maybe this is how housing inspections are supposed to go—quick and with minimal conversation; I’m not sure.) None of my other roommates were home, and I was the only one present. I ran after the manager and explained that I regularly clean the apartment myself and that I struggle to negotiate with my roommates. They simply told me I “just have to keep trying.” Later, a list of charges was taped to our doors, presumably by management. There was no prior verbal communication or email, and the notice lacked a logo or signature. It outlined what residents should do when moving out and the associated charges. However, both my roommate and I were charged for violations—even though our current lease doesn’t end for several more months. Moreover, the notice stated: “These prices can and will increase if necessary! These prices are non-negotiable,” leaving us little to no room to respond or dispute the charges. To the best of my knowledge, this list of charges does not appear in the lease agreement (please correct me if I’m wrong). Despite all this, I still think this is a good place to live—especially if you enjoy a peaceful, countryside environment, proximity to the university and want a furnished apartment. I just hope the management improves going forward.

Alexa is a great manager, she got back to me fast and helped resolved my issues! The facility’s are kept up well and the amenities are beautiful.

The clubhouse is beautiful and could be featured in a West Elm catalogue. The Starbucks machine is a nice touch and saves me money daily on top of the reasonable rent prices!

I love the apartments! They are so pretty and have a lot of space. I honestly wasn't expecting the level of quality that Level27 has because the rent is so cheap compared to other apartments around town.

My son currently plays for the basketball team at Miami and he chose to stay off campus this past year. Level27 has spacious apartments and they are very affordable to stay in.

The customer service at the front desk is great. They are all very nice and the maintenance is so great.

I love the apartments! They are so pretty and have a lot of space. I honestly wasn't expecting the level of quality that Level27 has because the rent is so cheap compared to other apartments around town. I also love being close enough to campus means I can walk up but yet far enough away that I don't feel like I'm still living on campus! 10/10 would recommend.

Been looking at a lot of places around Oxford, and this is definitely at the top of my list. Everything about the property is exactly what I'm looking for. My tour guide was also very helpful and answered all my questions!

My daughter has been looking for apartments for next year and stumbled upon Level 27. I was weary to let her choose by herself, but Giade's great customer service assured me that she had done well! Whenever we had questions, Giade was very detailed and patient. She was great!

I finally took a tour of the apartment complex, and I am in complete awe! Giade was our tour guide and she was so informative and detailed. Probably one of the best tour guides I've had!

Always a pleasure speaking to the level 27 staff. Giade helped me answer a lot of the questions I had, especially since I am looking for reasonable housing just coming from university housing.

I have been living here for the past year and a half. I have been blown away by the improvements that the property manager has made and the nice staff that she has assembled to help.