Ironwood
11100 4th St,
Rancho Cucamonga,
CA
91730
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Monthly Rent
$2,191 - $6,069
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
715 - 1,320 sq ft
Pricing & Floor Plans
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Unit 0G105price $2,309square feet 715availibility Now
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Unit K304price $2,335square feet 715availibility Now
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Unit 0L303price $2,337square feet 715availibility Now
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Unit G208price $2,501square feet 850availibility Now
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Unit 0F202price $2,717square feet 850availibility Jul 19
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Unit D206price $2,591square feet 820availibility Jun 24
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Unit D106price $2,636square feet 820availibility Aug 22
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Unit 0B207price $2,682square feet 975availibility Jul 1
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Unit G303price $2,191square feet 715availibility Jul 7
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Unit F204price $2,386square feet 820availibility Jul 29
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Unit I307price $2,445square feet 970availibility Now
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Unit 0K301price $2,650square feet 970availibility Now
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Unit 0I307price $2,765square feet 970availibility Jun 26
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Unit D201price $2,926square feet 970availibility Jul 14
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Unit 0K204price $2,902square feet 1,050availibility Now
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Unit 0I308price $2,928square feet 1,096availibility Jun 19
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Unit I303price $2,723square feet 1,135availibility Jul 7
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Unit C308price $3,491square feet 1,320availibility Jul 18
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Unit 0M207price $3,343square feet 1,320availibility Now
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Unit 0G105price $2,309square feet 715availibility Now
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Unit K304price $2,335square feet 715availibility Now
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Unit 0L303price $2,337square feet 715availibility Now
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Unit G208price $2,501square feet 850availibility Now
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Unit 0F202price $2,717square feet 850availibility Jul 19
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Unit D206price $2,591square feet 820availibility Jun 24
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Unit D106price $2,636square feet 820availibility Aug 22
-
Unit 0B207price $2,682square feet 975availibility Jul 1
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Unit G303price $2,191square feet 715availibility Jul 7
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Unit F204price $2,386square feet 820availibility Jul 29
-
Unit I307price $2,445square feet 970availibility Now
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Unit 0K301price $2,650square feet 970availibility Now
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Unit 0I307price $2,765square feet 970availibility Jun 26
-
Unit D201price $2,926square feet 970availibility Jul 14
-
Unit 0K204price $2,902square feet 1,050availibility Now
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Unit 0I308price $2,928square feet 1,096availibility Jun 19
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Unit I303price $2,723square feet 1,135availibility Jul 7
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Unit C308price $3,491square feet 1,320availibility Jul 18
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Unit 0M207price $3,343square feet 1,320availibility Now
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Application Fee$35
- Dogs Allowed
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Monthly pet rent$50
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One time Fee$0
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Pet deposit$500
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Pet Limit2
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Comments:Maximum of 2 Pets per Apartment. Breed Restrictions Apply - Select Homes Only
- Cats Allowed
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Monthly pet rent$50
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One time Fee$0
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Pet deposit$500
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Pet Limit2
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Comments:Maximum of 2 Pets per Apartment. Breed Restrictions Apply - Select Homes Only
- Parking
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Other--
Details
Lease Options
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6, 7, 8, 9, 10, 11, 12, 13, 14, 15
Property Information
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Built in 2002
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496 units/3 stories
Matterport 3D Tours
Select a unit to view pricing & availability
About Ironwood
Greystar California, Inc. dba Greystar Corp. License No. 1525765 Broker: Gerard S. Donohue License No. 01265072
Ironwood is an apartment community located in San Bernardino County and the 91730 ZIP Code. This area is served by the Cucamonga Elementary attendance zone.
Unique Features
- Assigned One-Car Garages*
- Ceiling Fans in Living Rooms and Bedrooms
- Custom Cabinetry
- Vertical Blinds
- Gated Access
- Full-Sized Washers and Dryers
- Breakfast Bars
- Mirrored Closet Doors*
- Open Kitchens with Complete Appliance Packages
- Central Heating and Air Conditioning
- Cozy Fireplaces*
- Generous Closet Space
- Two Resort-Style Swimming Pools
- Easy Access to the 10 and 15 Freeways
- Gas BBQ and Picnic Areas
- Plush Designer Carpeting
- Patios and Balconies
- Two Soothing Spas
- Close to Shopping, Dining, and Entertainment
- Outdoor Storage Closets
- Resident Clubhouse
- Spacious Bathroom
- Two Outdoor Fireplaces with Seating Areas
Community Amenities
Pool
Fitness Center
Laundry Facilities
Clubhouse
- Package Service
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Property Manager on Site
- Laundry Service
- Business Center
- Clubhouse
- Breakfast/Coffee Concierge
- Storage Space
- Walk-Up
- Fitness Center
- Spa
- Pool
- Gated
- Grill
- Picnic Area
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
Walk-In Closets
Microwave
Tub/Shower
Disposal
Highlights
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Security System
- Tub/Shower
- Fireplace
- Wheelchair Accessible (Rooms)
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Kitchen
- Microwave
- Range
Model Details
- Carpet
- Vinyl Flooring
- Den
- Views
- Walk-In Closets
- Window Coverings
- Balcony
- Package Service
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Property Manager on Site
- Laundry Service
- Business Center
- Clubhouse
- Breakfast/Coffee Concierge
- Storage Space
- Walk-Up
- Gated
- Grill
- Picnic Area
- Fitness Center
- Spa
- Pool
- Assigned One-Car Garages*
- Ceiling Fans in Living Rooms and Bedrooms
- Custom Cabinetry
- Vertical Blinds
- Gated Access
- Full-Sized Washers and Dryers
- Breakfast Bars
- Mirrored Closet Doors*
- Open Kitchens with Complete Appliance Packages
- Central Heating and Air Conditioning
- Cozy Fireplaces*
- Generous Closet Space
- Two Resort-Style Swimming Pools
- Easy Access to the 10 and 15 Freeways
- Gas BBQ and Picnic Areas
- Plush Designer Carpeting
- Patios and Balconies
- Two Soothing Spas
- Close to Shopping, Dining, and Entertainment
- Outdoor Storage Closets
- Resident Clubhouse
- Spacious Bathroom
- Two Outdoor Fireplaces with Seating Areas
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Security System
- Tub/Shower
- Fireplace
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Kitchen
- Microwave
- Range
- Carpet
- Vinyl Flooring
- Den
- Views
- Walk-In Closets
- Window Coverings
- Balcony
| Monday | 10am - 6pm |
|---|---|
| Tuesday | 10am - 6pm |
| Wednesday | 10am - 6pm |
| Thursday | 10am - 6pm |
| Friday | 10am - 6pm |
| Saturday | 10am - 6pm |
| Sunday | 10am - 6pm |
Convenience describes Ontario and Rancho Cucamonga in San Bernardino County. Found 42 miles east of Los Angeles, this Inland Empire region falls where Interstates 10 and 15 intersect. The area locals simply call "Cucamonga" or "Rancho" rests northeast from its neighbor, Ontario.
Ontario and Cucamonga residents enjoy two major malls, multiple parks and contemporary houses. You find numerous restaurants at every turn, along with heavy-hitter retail stores such as Bass Pro Shops for outdoor enthusiasts.
The flat terrain makes nice cycling routes, with the San Gabriel Mountains in the backdrop. Singles and families have ample choices for entertainment in this neighborhood, making it a popular hangout year-round.
Learn more about living in Rancho Cucamonga| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 11 min | 6.1 mi | |
| Drive: | 15 min | 9.8 mi | |
| Drive: | 16 min | 10.1 mi | |
| Drive: | 18 min | 12.5 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Property Ratings at Ironwood
I'm a new resident so far my experience has been great, I've had two requests for maintenance I'm sorry actually three and each time the situation was handled courteous and efficient thank you
Property Manager at Ironwood, Responded To This Review
Thank you so much for the wonderful review and welcome to the community! We're so glad to hear that your experience has been great so far and that our maintenance team has been able to assist you promptly and courteously. Sincerely, The Ironwood Team
Don't come here. On Friday nights it's sometimes like a college dorm. The dogs barking are relentless at times. The software they picked doesn't work effectively
Property Manager at Ironwood, Responded To This Review
We’re sorry to hear about your concerns and appreciate your feedback. We strive to create a comfortable living environment for all our residents, and we’d love the opportunity to discuss your experience in more detail. Please contact our office directly at 909.581.3732 so we can address your concerns and work toward a resolution. Your satisfaction is important to us, and we’re here to help! Sincerely, The Ironwood Team
I have to say that I am very disappointed in the overall facilities. It is not "pristine" nor is it "modern, energetic" as it is described on your site. For example, the walkways and stairs are stained and my front door has dents in it. I am so disappointed that I really do not want to live here.
Property Manager at Ironwood, Responded To This Review
Thank you for sharing your feedback. We understand your concerns and appreciate the opportunity to address them. While our community was established in 2002, we take pride in maintaining it to a high standard. Over the years, we’ve worked hard to create a welcoming environment and are pleased to offer newly renovated apartment homes that feature state-of-the-art features and appliances. Our goal is to provide long-term, happy homes for all of our residents, and we value your satisfaction. If you have specific concerns please don’t hesitate to reach out to us directly at 909.581.3732. We’d love the chance to address these issues and ensure you feel at home here. Sincerely, The Ironwood Team
Went in for a tour with Romie back in May (2024) I appreciate a fun tour, she’s so sweet and helpful. Very professional. Answered all my questions. The apartment complex is beautiful and right up my alley however I didn’t rent there because I got a job offer back in the Bay Area
Property Manager at Ironwood, Responded To This Review
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your tour with Romie and found her to be sweet, helpful, and professional. It's always our goal to make the experience enjoyable for everyone. We're glad you liked our community, and we completely understand about the move. Best of luck with your new job in the Bay Area—if your plans ever bring you back our way, we'd love to welcome you again! Sincerely, The Ironwood Team
Ironwood North community is a great place to live. Calm and quiet with spacious apartments. Respectful residents and pet friendly. Highly recommended!
Property Manager at Ironwood, Responded To This Review
Thank you so much for your glowing 5-star review! We're thrilled to hear that you're enjoying the calm and quiet atmosphere at Ironwood North and appreciate your kind words about our spacious apartments and respectful community. We're also glad to know that our pet-friendly environment adds to your experience. Your recommendation means a lot to us! Sincerely, The Ironwood Team
This complex is great! The office ladies are very nice and maintenance is always quick!
Property Manager at Ironwood, Responded To This Review
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your time at our complex. Our team takes pride in providing excellent service, and it's great to know that our office staff and maintenance team have made a positive impact on your experience. Sincerely, The Ironwood Team
Property Manager at Ironwood, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Ironwood at Epoca Apartments! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I’ve lived here 3 months and initially I loved it but I’ve had some issues with maintenance repairs either taking multiple trips to fix. I had a significant water heater leak that damaged my balcony and garage as well as some of my belongings. The leak was stopped but the damaged walls still have not been fixed. Though several messages to the residents office have been left, I have not had anyone call to tell me when the damaged walls will be repaired or call to ask me about my damaged property.
Property Manager at Ironwood, Responded To This Review
To address your issue, it appears you might be contacting the wrong Ironwood community. We are Ironwood at Epoca in Otay Mesa, and our homes do not have hot water heaters. Please reach out to us at (619) 489-1255 for further assistance. Thank you.
Property Manager at Ironwood, Responded To This Review
We are delighted to hear that you have enjoyed your home since you moved in. We sincerely apologize for any inconvenience caused by the maintenance repair. It’s great to hear that Art was able to promptly address the issue and restore your home to normal as quickly as possible. Our team strives to provide efficient and effective service, and we appreciate your patience and understanding during the process. Thank you for your feedback, and please let us know if there is anything else we can assist you with. Sincerely, The Ironwood Team
Property Manager at Ironwood, Responded To This Review
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right. Thank you for letting us know about this. We'll use your comments to improve how we work, so we can ensure this doesn't happen again at Ironwood at Epoca Apartments.
My family and I love living at Ironwood North. The property is well kept, the maintenance team is always here to help and Romie in the leasing office is awesome. The apartments are spacious and the attached garage that's leads straight into my apartment is something you do not find in other apartment complexes, and the fact that you can also park another car infront of the garage is a plus.
Property Manager at Ironwood, Responded To This Review
We're thrilled to hear that you and your family love living at Ironwood North! Your positive feedback about the well-kept property, helpful maintenance team, and excellent service from Romie in the leasing office is truly appreciated. We're glad you're enjoying the spacious apartments and the convenience of the attached garage, along with the additional parking space. Thank you for choosing to make Ironwood North your home! If you ever need anything, please don't hesitate to reach out. Sincerely, The Ironwood Team
Property Manager at Ironwood, Responded To This Review
Hey there - our pleasure! Happy you had a great experience. Thanks again for taking some time to about your visit to Ironwood at Epoca Apartments. Be well!
I really have enjoyed my two weeks here at the Ironwood apartments. The community is right in the heart of all the things I love: food, shopping and entertainment. The staff have been very attentive and professional. So far so good??.
Property Manager at Ironwood, Responded To This Review
I'm thrilled to hear that you've had such a positive experience during your two weeks at the Ironwood apartments! It sounds like the our community location is perfect for you, with easy access to all the things you enjoy. It's wonderful to hear that the staff has been attentive and professional, ensuring your stay is comfortable and enjoyable. We look forward to your residency for years to come. Sincerely, The Ironwood Team
Ironwood is a well located community. My neighbors seem friendly and the staff seem courteous. I am hoping to call this home for at least 2 years.
Property Manager at Ironwood, Responded To This Review
So good to hear from you! Thanks for letting us know. Have a great day!
I have been living here since 2019 and I love it. The area always kept clean and facility has a good lighting I feel save to walk around at night. Plenty of parking space. Staff are very friendly and the apartment is in good location.
Property Manager at Ironwood, Responded To This Review
Hey there - our pleasure! Happy you had a great experience. Thanks again for recommending Ironwood at Epoca Apartments! Hope you have an amazing day.
Property Manager at Ironwood, Responded To This Review
Thank you for the incredible recommendation for Ironwood! Hope you have an amazing day.
Living at Ironwood North shows you what a good, clean apartment complex should be. The staff is helpful and very knowledgeable about the area and is always happy to help. The amenities are kept up even in off seasons and you can tell they care about the overall quality and value of the property. I feel safe and comfortable living in the complex and am overall happy with my choice to live at Ironwood North.
Property Manager at Ironwood, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Ironwood! At Ironwood, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Ironwood.
This is a beautiful building that is not well maintained. Upgraded amenities in the apartment, but the exterior does not receive the care and attention it should. Staff could be friendlier, except Romie. Staff is not responsive to residence concerns.
Property Manager at Ironwood, Responded To This Review
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us (909)581-3732 at your earliest convenience so that we may discuss your experience and better our service moving forward. Have a great day!
Staff at the Ironwood north have been nothing short of amazing. They have handled my concerns with so much care and I appreciate them all.
Property Manager at Ironwood, Responded To This Review
Hello, we're happy to hear you had such a positive experience with our team! If there is anything you need please feel free to reach out (909)581-3732
Good location and quiet neighborhood. But the maintenance is not their strong forte
Property Manager at Ironwood, Responded To This Review
Hi there, I would like to get some more details about your experience with us. Please reach out to us at your earliest convenience so that we may discuss your experience to better our service for everyone. You may reach us 7 days a week from 10am to 6pm (909) 581-3732
The management team is TERRIBLE. They are very rude both main property manager and assistant manager. You bring up concerns or issues and they somehow make it turn into “it’s because you…”. I had a problem with a resident disturbing me and harassing me multiple times. Their solution was “just call the 24 hr patrol” does they patrol answer? NO! They take forever to respond to emails and voicemail and then make it seem like it’s your fault for not leaving multiple messages. When in fact, it should only take one voicemail call to be reached out to. And then once they actually get back to you either leave a voicemail or when you answer, they’ll make passive aggressive comments towards you (both mangers) The complex is always dirty. The pools are dirty, the lounge chairs and Day beds are stained with black marks. The stairways are dirty, always full of mold on the edge, and somehow burnt marks or fire marks. The front gate is always broken making it seem unsafe and basically allowing anyone to come in at night when there’s already weird people walking around at night. Not to mention my neighbors car here got stolen. Then they say the office closes at six when in fact, they always close earlier. biggest issue here was the management team very rude and unprofessional. For the crazy amount of rent they charge here you could find somewhere else with a nicer management team and better maintenance of the complex.
Property Manager at Ironwood, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (909) 581-3732 at your earliest convenience and we will do our best to resolve this with you.
East amazing experience everything was handled and taken care of with the same week highly recommend this place and have already pointed some of my people to here.
Property Manager at Ironwood, Responded To This Review
Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
With days like these, we need to know that we can come home to a comfortable, easy going home.
Property Manager at Ironwood, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Our stay at Ironwood has been pleasant. The staff and other residents are kind. We’ve had no major issues and any that we have had were resolved within 1-24 hours. I would recommend Ironwood to a friend or family member if they were searching for housing in my area.
Property Manager at Ironwood, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!
I am going on my 5th year here and I've never stayed somewhere so long but it's an awesome experience to be here
Property Manager at Ironwood, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
I have enjoyed my time at Ironwood, over the past two years. I'm really looking forward to using the newly-opened 4th Street recreational facilities.
Property Manager at Ironwood, Responded To This Review
We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
Overall I enjoy living at ironwood. I wish that there were newer appliancesespecially the stove oven combo. Maintenance is very responsive to needs and will usually fix any issues within the day.
Property Manager at Ironwood, Responded To This Review
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. Thanks again for the recommendation, and have an amazing day!
Office staff are always friendly, and helpful. Maintenance always goes above & beyond & are super friendly as well!
Property Manager at Ironwood, Responded To This Review
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ironwood
My biggest issue is with the cleanliness of Ironwood-every since this new management took over a couple of years ago it has been horrible!
Property Manager at Ironwood, Responded To This Review
I am sorry to hear about your less than stellar experience here at Ironwood. Please reach out to the office so we may address your concerns. Thank you
The apartment is beautiful and spacious. The porters so a great job of keeping grounds clean.
Property Manager at Ironwood, Responded To This Review
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
I have been here at Ironwood South fir over a year and have enjoyed the premises tremendously. I would recommend this location to anyone single or with a family.
Property Manager at Ironwood, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
I could not recommend Ironwood apartments to anyone - I have been here for a long time and have seen this place changed over about 4-5 times. I use to have a personal experience with people that work in the office (all the new people are not friendly nor professional). The complex is always dirty - rent continues to go up (I have old appliances old carpet) for a building that needs paint it looks old (I do see they are making changes to the pool area. Maybe that justify for the high increase?
Property Manager at Ironwood, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (909) 581-3732 so we may identify ways to improve your experience.
I left Ironwood on November 2020 and I still didn't get my security deposit back. Called them and sent emails several times and they never get back to me. Don't go to this property. They don't care about their tenants. There are several places in RC similar to Ironwood with the same price with much better service and apartments.
Property Manager at Ironwood, Responded To This Review
Hi, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to us at (909) 581-3732 at your earliest convenience and we will do our best to resolve this with you.
Ironwood is a safe, quiet complex to live in and would recommend anyone to see for themselves.
Property Manager at Ironwood, Responded To This Review
Hi there, thank you so much for your positive comments about Ironwood (North)! If you have any further questions, please give us a call. We're always happy to help!
Service could be better. Maintenance staff should have better work ethics and professionalism. I'm very unhappy with the service provided here at the Ironwood Apartments.
Property Manager at Ironwood, Responded To This Review
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (909) 581-3732. We look forward to hearing from you.
I really enjoy living here This is the second time and it totals more than 6 years over a 10 year period. I have never had a singe incident with management or resident. Plenty of parking even during tis Covid lockdown.. There really is no place for children to play. Everything is kept up but the downside is the sound of weed eaters, mowers and blowers early in the morning. it seems a better group of residents as everyone I have met has been very nice, will continue t live here as the quality of the grounds, apartments and furnitings re way above standard, and the most cost effective apartment around.
Property Manager at Ironwood, Responded To This Review
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for the great review!
I have lived in three different units here at Ironwood South, and one thing I really like us the attached garage and washer/dryer in the units. The front staff are very nice and easy to talk to. The locker system makes it easy to retrieve large package deliveries in a safe way. I noticed the pool has been upgraded on the 5th St side. Hoping to enjoy the amenities once the pandemic dies down. I am quite happy here.
Property Manager at Ironwood, Responded To This Review
Hi there! We're so happy we were able to help you out! We can't wait to see you again, and are also very excited to soon have all of our amenities re-opened, have a great day.
The only good thing about these apartments is that they’re kinda nice inside the units. Management? TERRIBLE. The communication is poor. There have been countless times where my roommates and I have held up our side of the bargain regarding IMPORTANT things (COVID-19 rent deferral, move out notice, returning keys...) and all they’ve done is unjustly CHARGE US. For the rent deferral back in March, I’m pretty sure they never got the documentation done, though I turned everything necessary in, and then it took about 5 calls and 3 emails to finally get them to take the late fee off AFTER months of already paying the “deferred” rent. We have since moved out, on our scheduled move out date that they “CONFIRMED” twice with us, yet somehow we have a pending charge for a whole next month’s rent. We turned in the 60days notice. We left the keys in the apartment as instructed, because they were going to be off early for the holidays. And they have STILL not reached out to us regarding this issue and will not answer emails/calls.
Property Manager at Ironwood, Responded To This Review
Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (909) 581-3732 so we can work towards a resolution. We look forward to hearing from you.
Ironwood has become a disaster and it's sad because this place used to feel like home and now it feels like a dictator is in charge making us miserable.
Property Manager at Ironwood, Responded To This Review
Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing to give us another chance, please reach out to us at (909) 581-3732 to speak to our manager directly.
Pros: -in unit washer/dryer -location -the workers in the front office are very nice -easy maintenance jobs get done relatively quickly -option for walk in closet or fireplace Cons: -in the year I've been here, the mailboxes have been broken into three times -you never get email notifications for important things, like the mailbox being broken into.... -parking has been progressively more difficult to find. People leave their jalopies parked in the same spot for months. Management sends a general email telling people unmoved cars will be towed but they never tow anyone -the entire complex smells like weed -none of the gates actually lock so anyone can walk in -trash pick up is not adequate. The dumpsters fill very quickly -they tell you about this great program called parcel pending that you can pay to sign up for and your deliveries will be delivered there but packages are never delivered there and instead are constantly being delivered to the wrong address -I'm not in the most currently updated apartment but the finishes are very sloppy. The faucet is not straight, hairs are painted into the wall, and all of the curtain rods are crooked (to name a few) we are hoping to move into a permanent residence soon which is why we had not left the complex but hopefully soon and I would not recommend this place
Property Manager at Ironwood, Responded To This Review
Hi there, we regret your stay with us was not up to the standards we strive for. We would like to work towards a resolution, so if you are willing, please reach out to us at (909) 581-3732 to discuss this further.
I have leaved here for a long time have been through at least 3 management changes. It has been hard to always get to know how the new company operates...but overall my experience has been great working with the people in the management office they are very nice and will always handle any issues you may have done in a timely manner. The maintenance people who come to fix things in your apartment are always courteous. This complex is very quite which I enjoy a lot!
Property Manager at Ironwood, Responded To This Review
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ironwood (North)!
Communication in a timely manner needs to happen. Covid -19 is in no way an excuse as I have had problems with managements poor communication way before Covid - 19
Property Manager at Ironwood, Responded To This Review
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for leaving feedback. Please reach out to us at (909) 581-3732 so we may identify ways to improve your experience.
These are beautiful apartments, they are renovated and have many perks to them like, full sized garages, all new appliances, gated, meaning you feel safe at all times! The neighborhood is very nice, it’s also close to shopping malls, restaurants, grocery’s(everything is literally 5 min away)! Ask for Lanay, she's awesome, she was so helpful in getting me the apartment that best fit all of my needs! Excited to be a part of Ironwood community!
Property Manager at Ironwood, Responded To This Review
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ironwood (North)! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I lived in these apartments for 4 years. I didn't have any problems. The maintenance crew is always working on the property and other than a few minor problems like tenants being too lazy to walk to the main trash areas...they do a great job keeping it clean. The pool is always clean, they upgraded the gym. When I moved, I got my entire deposit back minus the cleaning fee which I agreed to have them take out of my deposit. Centrally located close to everything within walking distance. Anyone who complains about living here was probably the problem
Property Manager at Ironwood, Responded To This Review
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
In every current tenant's lease is a provision that they will accept your packages. The office manager will admit that that is a term in the lease and that they will no longer accept packages. Instead, they hired a company to manage packages for them which REQUIRES tenants to provide their credit card to the company for fees on a service provided for in the lease. Those that did not agree to contract with this third-party now spend thirty minutes retrieving their packages from USPS miles away when the landlord rejects them. By the way, the landlord splits the fees with the company they hired to fulfill the duty owed to their tenants by the lease. It feels like living somewhere with zero loyalty to the people who trusted them. Also, do not expect the gate to ever work. I moved into my apartment in September and the gates have not been closed a single day of that time. Homeless people walk through the property constantly and you should not expect any security if you live here - not from the gates and not from the landlords.
Property Manager at Ironwood, Responded To This Review
Thank you for sharing your feedback about Ironwood at Empire Lakes. Resident satisfaction is a top priority to us, and we regret to hear of your recent frustrations. However, good or bad, we appreciate all feedback. At this time, I would like to address a few items in your review. First, I would like to apologize for any inconvenience the community gate has caused you. We are working to have it back up and running shortly. One exciting new change at Ironwood is our Parcel Pending Package System. We have already received a lot of positive feedback about the amazing benefits the lockers have to offer: 24-hour access to pick up packages and immediate notification (via text, email or both) once the package has been delivered. To participate in the program, register online at myparcelpending.com. Please note, Ironwood does not benefit from any storage fees. Additionally, if a resident chooses not to participate in the program, packages may return with the carrier. Prior to this parcel program, the Leasing Office reserved the right to accept packages at their discretion, per the signed lease agreement. If you have questions about the Parcel Pending Package System or if you would like to share additional feedback, we encourage you to reach out to the Leasing Office directly. We would appreciate the opportunity to turn around your experience at our community. Kind regards, Western National Property Management
I really enjoy living here. The apartments are nice. Never had a problem with neighbors or the community. Rooms are a little small but it's not a big deal to me. The office staff is wonderful, they are all friendly and very personable.
Property Manager at Ironwood, Responded To This Review
Hi there, thank you so much for your positive comments about Ironwood! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Beware of this place! Difficult to work with, policies that require you jump through tons of their hoops. Parking sucks no matter what lies they tell you. If you come home after 4pm you will do some walking to get home. Car collectors and garages full of junk so they park outside in your second spot. Visit after 600pm and look for a parking spot. Been there done that. Should have stayed in my townhouse in Upland. So much better. Small size units for large prices. Forget about getting your deposit back even after living there a year and half and leaving the place very clean with no damage. Do yourself a big favor and avoid this place or any Western National Management place. ugh!
Property Manager at Ironwood, Responded To This Review
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to us at (909) 581-3732 so we can work towards a resolution.
This apartment is the perfect place to sit back and enjoy a cup of tea while watching the sun set over the Empire Lakes Golf Course. With a massive patio, closet, living area, and attached garage, this hardly feels like your typical one bedroom apartment. The complex also provides gated security and multiple work out rooms, pools, bbqs, and outdoor sitting areas. Best of all, its located right by all your favorite shopping places and restaurants, or if you're like me, only a short drive to find that perfect outdoor getaway.
Property Manager at Ironwood, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!
What makes Ironwood great is their staff. They are friendly, helpful, and courteous. Everyone takes pride in their work. The pool and grounds are always clean. They treat you like one big family. Not too strict, not too soft. Reasonable rent and plenty of parking. Best in IE.
Property Manager at Ironwood, Responded To This Review
We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!
Ironwood Photos
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Entry
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2BR, 2BA - Sanctuary
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Pool area
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BBQ and Pizza Cooker
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Models
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
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Ironwood has one to three bedrooms with rent ranges from $2,191/mo. to $6,069/mo.
You can take a virtual tour of Ironwood on Apartments.com.
Ironwood is in Rancho Cucamonga in the city of Rancho Cucamonga. Here you’ll find three shopping centers within 0.3 mile of the property. Five parks are within 14.5 miles, including Mary Vagle Nature Center, Pitzer College Arboretum, and Millikan Planetarium.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
11100 4th St
Rancho Cucamonga, CA 91730