IMT Alpharetta

I’ve been living here for a year now and it is an amazing community. Specially D and AJ are very quick and reliable for any maintenance issue in the apartments.People are very friendly here. close to many restaurants and places to shop at.

I'm thoroughly impressed with my experience so far. It is clear that the management takes pride in the appearance of the property and works hard to keep everything in great condition. I just wanted to take a moment to express my gratitude for Taylor and everything he has done to make me feel comfortable and welcome. From the moment I arrived, Taylor has gone above and beyond to ensure that all of my needs are met and that I am able to settle in seamlessly. He is incredibly knowledgeable and helpful, patient, and always willing to go the extra mile to ensure that I am comfortable and happy. Whether it's offering helpful tips and advice or taking the time to answer all of my questions, he truly goes above and beyond to make sure that I feel supported and taken care of. I had short interaction with Aliya too and as soon as I report and small issue and returned home, Daniel showed up in like 5 mins and fixed it. Big shout out to both of them, its people like these that makes good business a great one. Overall, I am extremely happy with my decision to move into this apartment and would highly recommend it to anyone looking for a great place to call home. Thank you again Taylor and team.

Extremely unsatisfied and Unhappy for being lived here for simple reason that lease management here is NOT Honest and does NOT have any business ETHICS. They sent the apartment fine for Debt recovery post I paid them money in full it pulled down my credit score 120 points down. While inquiring about this rectification they said we sent it recovery so deal with them as they cannot call the recovery company for their update which is very weird. Also they do not respect anyone after they move IN or OUT but only for people who Move IN are treated fair and square. Beware of this , I would NOT recommend anyone to MOVE IN here because of simple reason that they do not treat people as people when they see Money in conflicts or try to suck it out of your pocket as much possible and they would easily turn table against you as needed. Note: I paid damage recovery fine for apartment which got remodel completely after we moved out. So I paid money for the items which they would have eventually scrapped :-(

The service tickets gets closed prematurely without attending. The main phone number is not attended with NO option to even leave a voice message. Not sure what is the turn-around time for my email complaints. Cockroaches are a major problem, they are everywhere. The car vacuum facility is switched off most of the time, or atleast whenever I tried to use it. The rents are high, but not service quality is really low.

This is easily the worst apartment complex in the world. The Property manager is extremely lazy and it rubs right off onto the leasing consultants and maintenance. I literally had to call corporate to get my refrigerator replaced. I've asked for touch up paint for my apartment since I've lived in it since 2018 and when they finally got it it was the wrong color. The rent is cheap so that is the only reason I still live here but there's no way I will be here next year. 0/10 do not recommend living here.

Let me start by saying, I like the mgmt and maintenance people, but I have a short lease and it’s been a horrible experience for me. Too much gaslighting about my concerns. I live in the back, near the YMCA entrance, and there’s always limited parking. Residents also park other vehicles back there.. some haven’t moved in months. Thus, never enough parking for residents who live in the back. Too often, cars are illegally parked in handicapped parking. Mostly, my big concerns were proper care of pets—I should not have dog pee leaking onto my patio/balcony area. And, last month, dog poop was left on my doormat. Since I can’t identity whose dog, I’ve been told, I shouldn’t find that harassment. I’m constantly cold in my Unit too. I didn’t have heat, at all, on one of the coldest nights last fall. Maintenance came at about noon the following day. My kids and I dressed for winter weather, coats & layers, while indoors. We have cold bedrooms too, aggravating my sinus issues. And, my oven handle has fallen off at least 3-4 times. I was told that this is a removed unit. So, I should not have these issues. It’s actually not the luxury apartment I pay for and expected. Next time, because I’m leaving here, I need to know that mgmt doesn’t just talk a good talk.. I need to see my lease and community rules enforced.

I have lived in this complex for over two years and love the place. Not seen one bug or ant the whole time I have lived here. I moved into one of their remodeled apartments and it is is great. I haven't had one problem with my apartment since I moved in. All new appliances. The only thing with the gate is it will not stay open for more than one car. If a car tries to follow you in it will come down on the other car. The gate is programmed for one car only. Which as a woman I feel saver with that. At other complexes people would wait till you came in and follow you through even if they didn't live there. At this complex they can't do that. It is very quiet here. Very family friendly. Lots of kids but, once it is dark outside it is very quiet. They have done a lot of landscaping since I moved in which has made the place look pretty. A lot of people walk in this complex so I think that is why we don't have any theft problems. Plus, there is a couple of cops that live in the complex which helps. The management is great. I have had the same manager for the whole time I have lived here. She is always very helpful. If you have a question or need help she is always right there. I don't know how she keeps up with all of us but, she always remembers my name. Which for me I like it I don't feel like just a renter she makes you feel like part of a family. They have a lot of get together's here too. So the tenants can get to know each other which is nice.

Hi, this is my third week in this apartment. The apartment wasn't ready to live in. This apartment is hunted by ants, the fridge is not working, there were leake in the kitchen and in the bathroom, the heat wasn't working, and the worst ever that my apartment flooded because they came to fix the heat and they forgot to tighten the pipe. This happen on Friday, so Jammey didn't want to bother herself she send someone to put my stuff over each other, and she put two fans to dry the carpe, and she schedule a replacement for carpet on Monday. Also, she took Monday off to escape from this situation, and she refused to transfer me to another apartment. I read the reviews before, but I didn't believe. They are unprofessional at all.

Apartment is very old; creaking noises are very common. The good thing is you have plenty of pests to give you company. Management and Employees at leasing center respect you as long as you are an income source for them. The apartment entry gate is a mess; exit gate, messier. Plenty of accidents here. If the gate hits your car, leasing office will treat you as the primary suspect. Great, vibrant community though. Friendly families and lot of kids. Haven't seen any major law and order issues within the apartment complex. There are still cars hitting the gate and drivers surprised by the gate 'automatic' gate system.