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Language: English

Closed Today

View All Hours Office Hours Monday - Friday, 10am - 5:30pm Saturday, 10am - 5pm Sunday, Closed

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call 757-244-9275
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Virginia Newport News County Newport News Palmer Impressions

Impressions

501 Coral Key Pl, Newport News, VA 23606

3.6 (21 reviews)

Property Rating

3.6
Good
Out of 5

3.6 Blended Score

See all 21 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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757-244-9275
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  • Monthly Rent

    $1,218 - $2,308

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    860 - 1,280 sq ft

Impressions
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Move-in Special

Now participating in JBLE's RPP Program!

Pricing & Floor Plans

filter results by bedrooms
Key $1,218 – $1,440
1 Bed 1 Bath 860 Sq Ft
9 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3F
    price $1,259
    square feet 860
    availibility Now
  • Unit 3D
    price $1,440
    square feet 860
    availibility Now
  • Unit 2F
    price $1,440
    square feet 860
    availibility Now
  • Unit 3D
    price $1,440
    square feet 860
    availibility Now
  • Unit 3D
    price $1,440
    square feet 860
    availibility Now
  • Unit 3C
    price $1,390
    square feet 860
    availibility Jul 11
  • Unit 1E
    price $1,218
    square feet 860
    availibility Jul 19
  • Unit 1B
    price $1,218
    square feet 860
    availibility Jul 21
  • Unit 2C
    price $1,225
    square feet 860
    availibility Sep 10

Shore $1,407 – $1,767
2 Beds 2 Baths 1,086 Sq Ft
9 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3B
    price $1,714
    square feet 1,086
    availibility Now
  • Unit 2C
    price $1,767
    square feet 1,086
    availibility Now
  • Unit 3B
    price $1,434
    square feet 1,086
    availibility Jun 9
  • Unit 1A
    price $1,638
    square feet 1,086
    availibility Jun 9
  • Unit 3G
    price $1,434
    square feet 1,086
    availibility Jun 24
  • Unit 2A
    price $1,434
    square feet 1,086
    availibility Jun 27
  • Unit 3A
    price $1,638
    square feet 1,086
    availibility Jun 27
  • Unit 1A
    price $1,407
    square feet 1,086
    availibility Jul 24
  • Unit 3A
    price $1,423
    square feet 1,086
    availibility Aug 16

Coral 2 $1,472 – $1,564
2 Beds 2 Baths 985 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2B
    price $1,472
    square feet 985
    availibility Now
  • Unit 3C
    price $1,522
    square feet 985
    availibility Now
  • Unit 2C
    price $1,564
    square feet 985
    availibility Jun 7
Coral $1,508
2 Beds 2 Baths 910 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3D
    price $1,508
    square feet 910
    availibility Aug 5
Haven $1,824
3 Beds 2 Baths 1,184 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1D
    price $1,824
    square feet 1,184
    availibility Now
Oasis $2,258 – $2,308
3 Beds 2 Baths 1,280 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2C
    price $2,308
    square feet 1,280
    availibility Jun 12
  • Unit 1D
    price $2,258
    square feet 1,280
    availibility Aug 24
Haven 2 $1,894
3 Beds 2 Baths 1,248 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1B
    price $1,894
    square feet 1,248
    availibility Aug 11
ShoreA $1,337 Not Available
2 Beds 1 Bath 1,086 Sq Ft
Key $1,218 – $1,440
1 Bed 1 Bath 860 Sq Ft
9 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3F
    price $1,259
    square feet 860
    availibility Now
  • Unit 3D
    price $1,440
    square feet 860
    availibility Now
  • Unit 2F
    price $1,440
    square feet 860
    availibility Now
  • Unit 3D
    price $1,440
    square feet 860
    availibility Now
  • Unit 3D
    price $1,440
    square feet 860
    availibility Now
  • Unit 3C
    price $1,390
    square feet 860
    availibility Jul 11
  • Unit 1E
    price $1,218
    square feet 860
    availibility Jul 19
  • Unit 1B
    price $1,218
    square feet 860
    availibility Jul 21
  • Unit 2C
    price $1,225
    square feet 860
    availibility Sep 10

Shore $1,407 – $1,767
2 Beds 2 Baths 1,086 Sq Ft
9 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3B
    price $1,714
    square feet 1,086
    availibility Now
  • Unit 2C
    price $1,767
    square feet 1,086
    availibility Now
  • Unit 3B
    price $1,434
    square feet 1,086
    availibility Jun 9
  • Unit 1A
    price $1,638
    square feet 1,086
    availibility Jun 9
  • Unit 3G
    price $1,434
    square feet 1,086
    availibility Jun 24
  • Unit 2A
    price $1,434
    square feet 1,086
    availibility Jun 27
  • Unit 3A
    price $1,638
    square feet 1,086
    availibility Jun 27
  • Unit 1A
    price $1,407
    square feet 1,086
    availibility Jul 24
  • Unit 3A
    price $1,423
    square feet 1,086
    availibility Aug 16

Coral 2 $1,472 – $1,564
2 Beds 2 Baths 985 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2B
    price $1,472
    square feet 985
    availibility Now
  • Unit 3C
    price $1,522
    square feet 985
    availibility Now
  • Unit 2C
    price $1,564
    square feet 985
    availibility Jun 7
Coral $1,508
2 Beds 2 Baths 910 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3D
    price $1,508
    square feet 910
    availibility Aug 5
ShoreA $1,337 Not Available
2 Beds 1 Bath 1,086 Sq Ft
Haven $1,824
3 Beds 2 Baths 1,184 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1D
    price $1,824
    square feet 1,184
    availibility Now
Oasis $2,258 – $2,308
3 Beds 2 Baths 1,280 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2C
    price $2,308
    square feet 1,280
    availibility Jun 12
  • Unit 1D
    price $2,258
    square feet 1,280
    availibility Aug 24
Haven 2 $1,894
3 Beds 2 Baths 1,248 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1B
    price $1,894
    square feet 1,248
    availibility Aug 11
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $150
  • Dogs Allowed
  • Monthly pet rent
    $70
  • One time Fee
    $500
  • Pet Limit
    2
  • Restrictions:
    There is a $300 pet fee for one pet, $500 pet fee for two pets plus $35 monthly pet rent per pet. Please call our Leasing Office for complete Pet Policy information. Two pet maximum per unit.
  • Cats Allowed
  • Monthly pet rent
    $70
  • One time Fee
    $500
  • Pet Limit
    2
  • Restrictions:
    There is a $300 pet fee for one pet, $500 pet fee for two pets plus $35 monthly pet rent per pet. Please call our Leasing Office for complete Pet Policy information. Two pet maximum per unit.
  • Parking
  • Surface Lot
    --
    Assigned Parking

Details

Lease Options

  • None
  • Short term lease

Property Information

  • Built in 1992
  • 414 units/3 stories

Matterport 3D Tours

2 BR, 2 BA "The Shore"- 1,086 SF
1/4

About Impressions

Situated in the heart of Newport News - Impressions is perfect for your lifestyle. Close to dining, shopping and nightlife - anything you need!

Impressions is an apartment community located in Newport News County and the 23606 ZIP Code. This area is served by the Newport News City Public Schools attendance zone.

Unique Features

  • Additional Storage
  • Car Care Center
  • First Floor
  • NEW balcony railings
  • Refrigerator
  • Large Closets
  • Private patio or balcony 1
  • Upgraded fitness center
  • Full-Size Washer/Dryer in Unit
  • Central Air Conditioning
  • Built in Microwaves
  • Fully-Equipped Kitchen
  • Individual Climate Control
  • Spacious Closets
  • Landscaping improvements

Contact

View Property Website
Language: English
Closed Today
  • Monday - Friday, 10am - 5:30pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Clubhouse

Business Center

  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Online Services
  • Car Wash Area
  • Business Center
  • Clubhouse
  • Walk-Up
  • Fitness Center
  • Pool
  • Tennis Court

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

Washer/Dryer Hookup

  • High Speed Internet Access
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Cable Ready
  • Storage Space
  • Wheelchair Accessible (Rooms)
  • Dishwasher
  • Kitchen
  • Microwave
  • Range
  • Refrigerator
  • Carpet
  • Vinyl Flooring
  • Walk-In Closets
  • Linen Closet
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Online Services
  • Car Wash Area
  • Business Center
  • Clubhouse
  • Walk-Up
  • Fitness Center
  • Pool
  • Tennis Court
  • Additional Storage
  • Car Care Center
  • First Floor
  • NEW balcony railings
  • Refrigerator
  • Large Closets
  • Private patio or balcony 1
  • Upgraded fitness center
  • Full-Size Washer/Dryer in Unit
  • Central Air Conditioning
  • Built in Microwaves
  • Fully-Equipped Kitchen
  • Individual Climate Control
  • Spacious Closets
  • Landscaping improvements
  • High Speed Internet Access
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Cable Ready
  • Storage Space
  • Wheelchair Accessible (Rooms)
  • Dishwasher
  • Kitchen
  • Microwave
  • Range
  • Refrigerator
  • Carpet
  • Vinyl Flooring
  • Walk-In Closets
  • Linen Closet
  • Balcony
  • Patio
Expenses
Recurring
Cat Rent $70
Dog Rent $70
One-Time
Cat Fee $300 - $500
Dog Fee $300 - $500
Office Hours
Monday 10am - 5:30pm
Tuesday 10am - 5:30pm
Wednesday 10am - 5:30pm
Thursday 10am - 5:30pm
Friday 10am - 5:30pm
Saturday 10am - 5pm
Sunday Closed
757-244-9275
Neighborhood

Palmer is a scenic Newport News neighborhood situated on the Virginia Peninsula, between the James River and the Chesapeake Bay. Palmer’s diverse landscape includes commercial corridors and industrial areas, as well as an array of residential communities brimming with apartments available for rent.

Palmer contains several prominent business offices, including the headquarters for Canon and Virginia and Jefferson Labs, a U.S. Department of Energy laboratory that researches the atom’s nucleus and provides programs designed to help educate students in science and technology.

Palmer is home to the largest mall on the Peninsula, Patrick Henry Mall, which attracts shoppers from throughout the region to its several anchor stores and more than 120 specialty stores. Palmer lies about 10 miles northwest of Downtown Newport News as well, which is easily accessible via Route 17 or Interstate 64.

Learn more about living in Palmer 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Christopher Newport University
Drive: 8 min 3.3 mi
Thomas Nelson, Hampton Campus
Drive: 14 min 8.2 mi
Hampton University
Drive: 18 min 12.7 mi
College of William and Mary
Drive: 32 min 22.3 mi
Impressions is within 8 minutes or 3.3 miles from Christopher Newport University. It is also near Thomas Nelson, Hampton Campus and Hampton University.
Schools
  • Public Schools
  • Private Schools
L.F. Palmer Elementary
Public Elementary School
Grades PK-5
433 Students
Attendance Zone
Ethel M. Gildersleeve Middle
Public Middle School
Grades 6-8
1,130 Students
Nearby
Homer L. Hines Middle
Public Middle School
Grades 6-8
877 Students
Attendance Zone
Menchville High
Public High School
Grades 9-12
1,788 Students
Nearby
Warwick High
Public High School
Grades 9-12
1,645 Students
Attendance Zone
Hampton Roads Academy
Private Elementary, Middle & High School
Grades PK-12
603 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Impressions is near Newport News/Williamsburg International, located 3.6 miles or 9 minutes away, and Norfolk International, located 26.6 miles or 39 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Newport News
Drive: 13 min 6.1 mi
Newport News
Drive: 17 min 11.8 mi
Williamsburg Amtrak Station
Drive: 29 min 21.5 mi
Norfolk
Drive: 41 min 27.6 mi
Airports Distance
Airports Distance
Newport News/Williamsburg International
Drive: 9 min 3.6 mi
Norfolk International
Drive: 39 min 26.6 mi
Somewhat Walkable
60
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Some Transit
39
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Bikeable
55
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Impressions.

Shopping Centers Distance
Shopping Centers Distance
Oyster Point West
Walk: 3 min 0.2 mi
Marketplace at Tech Center
Walk: 11 min 0.6 mi
Jefferson Plaza
Drive: 3 min 1.1 mi
Impressions has 3 shopping centers within 1.1 miles, which is about a 3-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Virginia Living Museum
Drive: 6 min 2.5 mi
Mariners' Museum
Drive: 11 min 4.1 mi
Noland Trail at Mariner's Museum Park
Drive: 12 min 4.6 mi
Newport News Park
Drive: 12 min 7.5 mi
Bluebird Gap Farm
Drive: 12 min 8.9 mi
Impressions has 5 parks within 8.9 miles, including Virginia Living Museum, Mariners' Museum, and Noland Trail at Mariner's Museum Park.
Hospitals Distance
Hospitals Distance
Riverside Regional Medical Center
Drive: 6 min 2.9 mi
Bon Secours Mary Immaculate Hospital
Drive: 8 min 4.1 mi
Sentara Careplex Hospital
Drive: 14 min 9.0 mi
Impressions has 3 hospitals within 9.0 miles, the nearest is Riverside Regional Medical Center which is 2.9 miles away and a 6 minute drive.
Military Bases Distance
Military Bases Distance
Langley Air Force Base
Drive: 23 min 12.7 mi
Fort Eustis Military Reserve
Drive: 25 min 13.1 mi
Impressions is 12.7 miles from Langley Air Force Base, and is convenient to other military bases, including Fort Eustis Military Reserve.
 
 

Property Ratings at Impressions

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

3.6
Good
Out of 5

3.6 Blended Score

21 Renter Reviews

Share details of your own experience with this property

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  1. ...
  2. ...
1/27/25
Don't waste your time

Tried multiple times to set up an in person tour. Was told to use the virtual tour and to apply online. Call me old fashioned, but I'd like to see a place first.

9/19/23
Roach Infested & Rush apartments in order to collect fees.

This property looks nice, but in reality it is not. Some units are better than others. However, I had a horrible experience with this property. My first encounter they decided to give me a ragged apartment. The carpet was wet on move in day with a blower in the middle of the apartment to dry the carpet. I payed for a washer and dryer, the day I moved in it was not in the apartment and they stated that "someone forgot to order it" but they did not forget to charge me for it. They moved me to a "renovated" unit. The unit was amazing, spacious etc. HOWEVER, my first night I killed almost 15-20 roaches ! of all sizes. That is ridiculous and I was told the apartment was sprayed and treated twice prior to move in. This was a horrible experience. I moved out after about 2-3 days and was told I could not get a refund on my pro-rated rent. Catrice was an amazing help throughout the whole experience and if by chance you do decide to move here, please allow her to assist you ! She treats all of her residents with care and respect and is an amazing communicator ! thank you for all of your help Catrice!

4/27/22
Find somewhere else

We weren’t able to move in on time after the uhaul and people helping me move arrived due to the apartment still being cleaned so we had to come back several hours later once they were finished. There were also many issues with the apartment like the kitchen counter being broken (still not fixed even after 9 months), there were electrical wire caps on door stoppers, the washing machine and dryer were in the apartment even after they promised twice for them to be removed because we were bringing our own, the carpet was stained, the towel rack in the bathroom was broken, and the faucet in the bathroom has two handles that both say cold (still not fixed either). The trash at the dumpster is always overflowing and the office staff NEVER picks up the phone. So you’d think you could just go by the office, but the door stays locked and you have to make an appointment to speak to someone - by calling! Make sure you always have a decal and guests park in the right spot because I constantly see cars being towed. The pool has been open a total of 1 day since living here for 9 months… so don’t come here for the “amenities.” I was also worried about inviting my niece over after a couple was having sex on the balcony of my building. I saw a police officer knocking on my door at 3am when I wasn’t home but saw it on my ring doorbell. Definitely get a ring doorbell if you come here :) In November, there was a small leak in our bathroom coming from the unit above so we put a work order in. In January I asked on the portal when it would be addressed. Soon after a maintenance worker came and spray painted the stained leak area just to cover it up without addressing the problem. I then had to put in another work order because the leak had gotten larger and the first work order has been closed. Another worker came and looked at the leak and said he would be right back. He has yet to come back. It’s now been 6 months and we still have a leak. There appears to now be mold and moisture in the walls and ceiling so much so that you can put your finger through the ceiling. The leak has now gone into the bedroom next door and has soaked the carpet and my possessions. My husband recently went to the doctor due to health concerns and the doctor was concerned it was related to mold exposure. If you are wondering what maintenance is doing while they’re not fixing the issues in my apartment… I often see them playing bumper cars with the golf carts in front of the dumpster.

2/15/22
The best rental office staff

Oksana was very helpful and professional through the entire moving process, thank you for all your help.

Property Manager at Impressions, Responded To This Review

Dear Richard, What a fantastic review! We are thrilled to hear of your positive experience at Impressions I. We believe our residents deserve nothing short of excellence and hope to continue to exceed your expectations. We appreciate you taking the time to post a positive review.

12/30/21
HORRIBLE ROACH INFESTED

please do your self a favor and don’t move here , I had a horrible 6 months here , the apartment was roach infested when I moved in , the management team was horrible and didn’t care , the carpet had a weird smell , the neighbors would smoke and it would seep through the walls , the maintenance did half jobs and flirted

Property Manager at Impressions, Responded To This Review

Jane I'm so sorry this was your experience moving in and would love to correct what we can and make sure the rest of your stay with us is above standards. Please come by the office to discuss directly on how we can make immediate improvements. Thank you for your feedback!

Property Manager at Impressions, Responded To This Review

Dear Jane, Thank you for taking a moment to share your situation with us. It is clear we did not give you the service level we pride ourselves on providing and are sorry for this lapse. We would appreciate it if you would contact us at (757) 881-9700 so we can better understand how this occurred and how we can improve your experience living here.

12/13/21
Roaches and trash!!!

I had to move out early due to a severe roach issue that was not handled accordingly, our entire building was infested and the apartment complex sent the exterminator just enough times so I couldn’t break the lease. The trash compactor was always broken and overflowing with trash,

Property Manager at Impressions, Responded To This Review

Dear Victoria, Thank you for taking a moment to share your situation with us. It is clear we did not give you the service level we pride ourselves on providing and are sorry for this lapse. We would appreciate it if you would contact us at (757) 881-9700 so we can better understand how this occurred and how we can improve your experience living here.

7/21/21
This place has only gotten worse

Lived here 4 years. This place has a huge trash problem. New management has only made bad decisions, changing policies included in leases without warning. Office staff has been difficult and unhelpful. At one point they told me every day for a week that I needed a manager then finally told me she no longer worked there. Last week they came into my apartment and left the door unlocked for hours. We can’t wait to get out of here.

Property Manager at Impressions, Responded To This Review

Dear Katie, Thank you for taking a moment to share your situation with us. It is clear we did not give you the service level we pride ourselves on providing and are sorry for this lapse. We would appreciate it if you would contact us at (757) 881-9700 so we can better understand how this occurred and how we can improve your experience living here.

6/15/21
Mangers and Maintenance

Don’t move here the new company doesn’t care about the people that live on their property just collect your money and give you the run around when things need to be fixed

2/8/18
Great place, HORRIBLE people

This place is a great community (it actually used to be a gated community), and the apartments are high-quality for the cost. It’s mostly quiet at night, it has a pool and 24-hour fitness center, as well as an awesome lobby with free drinks and snacks. I absolutely loved the place the entire time we lived there. When we moved out, though, the staff in the leasing office PUT US THROUGH THE RINGER. They charged us one day extra in rent, because apparently our lease ended on October 30th instead of October 31st (???). They also charged us extra utility charges that were unwarranted, to the tune of around $100 in superfluous utility costs. After attempting to reach the office manager for TWO WEEKS, I finally got ahold of her. She told me she would look into the extra utility charges and get back to me. ONE MONTH later, I was finally able to get ahold of her again, and she seemingly had completely forgotten about me. She then removed HALF of the unwarranted utility charges and left me the rest in a “revised final account statement”. So, I argued that ALL of the charges were unwarranted, at which point she began dodging my calls. I called, again and again, for another three weeks before I finally got fed up and decided to call the regional manager of the property management company which owns the complex. He was very helpful and assured me that he would fix this problem. To make a long story... not as long as it could be, the regional manager ultimately had to hound the leasing office manager on three separate occasions before she did anything else to help me. Finally, today, I have officially resolved this issue. They removed all the unwarranted charges (except the extra 1 day of rent) and gave me my new move-out total. Mind you, I moved out of this place OVER THREE MONTHS AGO, and have been trying diligently since then to come to an agreement with SOMEONE in that office over what I actually owed them. This process has been frustrating, insulting to me as a consumer, and emotionally draining. Before I moved out, I recommended this place to EVERYONE, but now my experience is one of absolute disappointment.

Property Manager at Impressions, Responded To This Review

Thank you for taking the time to leave a review. As the Community Manager, all feedback, both positive and negative are important, they allow us the opportunity to continually improve. I am happy to hear that while you lived here you felt that Waverton Impressions was a great, high quality community! I would offer advice to any resident leasing an apartment or a home, to discuss any special conditions of their move out with the manager prior to the actual move out. It is also recommended that keys be turned in and possession be turned over to management if your residence is no longer being lived in. This will reduce resident liability, allow for accurate charges and lessen expenses for the resident. Often times, researching utility expenses after the fact can be time consuming and delay corrections as utility expenses are billed in arrears. I offer you our best wishes and hope that your future leasing experiences will be smooth and headache free! -Community Manager, 757-881-9700

10/31/17
Very happy

I have been living here for about a year and a half and I’m really impressed. The staff and management has gone above and beyond to ensure the safety and comfort of their residents. Whenever something breaks and I call for maintenance, they always come within 24 hours. Actually, when my washer broke down they gave me a brand new one! This place is a great neighborhood for kids as well !

Property Manager at Impressions, Responded To This Review

Thank you for taking the time to share your rating and review with us! Your feedback is genuinely appreciate. We are so pleased to hear that you are enjoying your home!

10/27/16
Think Twice Before You Live Here

When we received our first two rents back in July and August, our water bills for two people were $85.52 and $91.78. According to our bill, for two people we used 5160 gallons and 5560 gallons for July and August. When we saw how much we used, we were shocked and speechless because we know for a fact that we did not use that much water. My roommate and I only take two showers a day (1 each), cook once a day (we eat out 1-2 twice a week), we do laundry twice a week, and are very good at conserving water. And for 10-12 days out of the month, I go stay with my uncle and spend Friday – Sunday at his house, so technically only one person uses water in the apartment on any given weekend. When we brought our bills to the attention of the leasing office, they were also surprised that our two water bills were so high. They informed us that they would do a bucket test and check to see if there were leaks in the apartment. About two weeks after they performed the bucket test, we contacted the leasing office to get the results. They told us that the results are not in and they would contact us once they get them. We waited another week and they told us the same thing, not ready. We called and visited the office again after waiting for over a month for the bucket test,the leasing office reassured us that they would give us the results as soon as they get them. They also told us that WE ARE NOT THE ONLY TENANTS WHO COMPLAINED ABOUT THE HIGH WATER BILLS. In fact, they were doing bucket tests for other tenants as well. I finally called the community manager to inquire about our upcoming bill. Her staff told me that she was busy and asked me to leave my number and name so that she would call me when she’s available, I did not get a call. I visited the office the next day to ask to see the manger and the staff told me again that she was busy. I told the staff that I would wait until she’s not busy. The staff did not seem happy and went into the community manager’s office to deliver the message that I would not leave until I see her. The community manager came out and seemed “annoyed” that I wanted to see her. When she came out, she was not happy and told me that she immediately that the water meter is reading correctly and the water charges are accurate. I told her that I would like an independent party to conduct the bucket test and meter reading. She accuses me of accusing her and her company for committing fraud.

10/22/16
Very Disappointed

Extremely upset on how they handled my situation. First I applied with Ariel she was very nice and kind. I explained to her my situation and she assured me everything is fine. Took my application fee and $100 holding fee for application. After a week of calling her back and fourth. I had to show up and talked to Seasons. She got back to me the same day. Unfortunately I wasn't approved. Seasons told me I should receive my deposit in 7 to 10 days. After waiting 2 weeks NOTHING. CAlled several times to get the run around. Now I'm being told I have to wait 30 days. This is against the law. You can not hold my money this long.

7/18/16
Horrible Customer service

Leasing staff could be a whole lot better. Customer service is not their top priority. Glad I picked another place to rent from. It took them 3 weeks to try and process my application. If their slow in doing that, then imagine when u actually do move in. Y'all need to get it together!!

5/3/16
Living at waverton Impressions

Lived here 5 years, management has gotten better over the years, but trying to get something fixed takes weeks, and you have to keep calling the office, Most of the ladies in the office are so nice, but you always get one in the bunch, other than that I love living here.

8/18/15
A step above bad.

Where do I start, well I guess right where it all started: the leasing office. At Waverton impressions, your first "impression" (pun intended), is a decent one. Friendly ladies greeting you upon entry, a cozy waiting area, water for your refreshment, but the good stops there. If you can get past the initial stage of signing the lease, which shouldn't be too hard because they tempt and coax you into leasing with them, you'll find the apartment is nothing but an expensive cardboard box. The walls paper thin, the air conditioning/ heat seems confined to the living room, and man do the bathrooms have a funny stale water scent. The neighbors seem to be one evolutionary period behind the average person, shouting, stomping on the poorly supported stairs, a lot more than what the office initially tells you. And it seems to me about 5 times out of the week there are "guests" hanging around the buildings so the parking becomes very scarce. Funny how someone who pays quite good to stay on this property can't get a spot before a non-tenant. On to the communication with the office. Once you become a resident, it seems that the care is taken away completely. They seem to be angry at the residents and their problems like it isn't their job to solve them. You can overhear them arguing and telling whoever the complaintant is that they're wrong in a very rude manner. They seem unhappy to help, and when must help, are very untimely and rude. If you try to email and ask a question other than it having to do with them getting some form of money, they seem to not get the email. Overall, Waverton impressions seems like a zoo of an apartment complex. Thanks for reading.

8/12/15
Waverton Place Impressions

Great place to live very children friendly and a great neighborhood would recommended to anybody. That wants a great apartment that is children friendly.

8/7/15
Location, Location, Location

Impressions is in a great location just off Jefferson Ave in Newport News. It has easy access to 64, the airport, restaurants and shopping. The pool hours are a little short and unpleasantly closed on Monday with a lack of lounge chairs. There is not any common area and the tennis court has a hole in the fence.

8/6/15
Waverton Impressions

The impression I am left with is a negative one. Halfway through living here, they switched owners and the online rent service. Due to the switch my rent was not estimated properly and I received a warning, got it fixed, and still got a court summons for not paying. Maintenance never fixes anything unless they're harassed. Their reasoning- air conditioning units in other apartments are not working and they need to fix them first! It's 98 degrees here all the time. The price is not worth the hassle of everything. If you are considering impressions, you will not be impressed.

8/6/15
Waverton Impressions

My apartment complex is a hidden gem. The rates are similar to other complexes in the surrounding area, but the quality is definitely much higher. The staff work very hard to make sure we live in a beautiful and safe place that runs efficiently. Though the surrounding area can be rough, I always feel safe in our complex. Whenever there is an issue, it is quickly remedied by friendly staff members who either get the job done the first time, or work over again until the problem is taken care of. Other residents are never a bother and even friendly. Each unit is very well laid out and spacious, yet still affordable.

8/1/15
Waverton impressions

Super quiet, wonderful office staff. Maintenance is a little slow not terrible but not amazing.the grounds and pool are beautiful. They make sure you that you can't be late on rent with a 10% late fee. But if you aren't late with rent all the time it's a wonderful place to live, I love it.

7/28/15
Great apartment

Great apartment community, best bang for the buck in Newport News. Great size apartments, facilities, awesome maintenance staff. Great location, in the middle of newport news. Easy access to highway.

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Impressions Photos

  • Night View of Pool

  • 2 BR, 2 BA "The Shore"- 1,086 SF

  • Home Sweet Home

  • Living Room

  • Comfy and Bright Living Area

  • Primary Bedroom

  • Private Patios & Balconies

  • Your View from Your New Balcony

  • Beautifully Renovated Fitness Center

Models

  • 1BR/1BA

  • 1 Bedroom

  • 2 Bedrooms

  • 2 Bedrooms

  • 2 Bedrooms

  • 2BR/2BA

Nearby Apartments

Within 50 Miles of Impressions

  • Denbigh Village

    14353 Deloice C...

    Newport News, VA 23602

    1-3 Br $1,299-$2,044 3.1 mi

  • Marina Villa

    8150 Shore Dr

    Norfolk, VA 23518

    1-2 Br $1,750-$2,424 20.5 mi

Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Impressions has one to three bedrooms with rent ranges from $1,218/mo. to $2,308/mo.

Can I see a model or tour Impressions?

You can take a virtual tour of Impressions on Apartments.com.

What neighborhood is the property located in?

Impressions is in Palmer in the city of Newport News. Here you’ll find three shopping centers within 1.1 miles of the property. Five parks are within 8.9 miles, including Virginia Living Museum, Mariners' Museum, and Noland Trail at Mariner's Museum Park.

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501 Coral Key Pl

Newport News, VA 23606

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