Ellison at The Exchange

I really hate it here. I was so excited to move in, but after being here for over a year, I’m beyond ready to leave. Construction is still going on, the paint job was clearly rushed, tiles are coming apart, and even the window screens are crooked and barely fit. You can talk to management, but they don’t seem to actually care, it always feels like you’re being brushed off. The courtesy officer is awful and never around when issues happen. Rules are not enforced at all, and management seriously needs to start walking the property, go floor to floor, check things out, and actually hold people accountable. The place is filthy. Everything needs to be pressure washed… sidewalks, stairs, walls, everything. There’s a constant smoking problem and it smells terrible in the hallways. Trash piles up over the weekends, people let their dogs poop everywhere, and the spiders are out of control. Walk from the amenities to the gym and look up, webs everywhere, including a huge one that basically lives under the paseo. There have even been homeless people sleeping in the garage, which is concerning. The package room is a joke, we pay $10 a month for a Luxor system with no working access codes. And the “community events” are not thought out and boring. They’ll toss out a few snacks on weekends, but nothing fun or engaging like other apartment complexes do. Ellison at the Exchange had so much potential, but they dropped the ball completely. It looks nice from the outside, but living here is another story. I can’t wait to move, this place is not worth the money or the stress. This worst place I ever lived.

Enjoying my apartment!! The girls in the leasing office are amazing!

All of the leasing agents and maintenance staff have been SO amazing!! They’re super patient and try their best to make the residents feel comfortable. I also love how modern and new my apartment is. With it being newly constructed, there could be issues you find as the first guinea pig, but the office has been super helpful with making sure everything is working as it should (maintenance team literally responds within a day). I will say that construction has been my biggest frustration so far because I thought it would be finished by now, but I’m hoping it will be done soon, so we can enjoy the amenities we’re still paying for.

Moved in June 2024, Laurel made the process so easy for moving for the first time. All the workers at the office are very nice and quick in fixing if any issues happen in the apartment. Great location !

From the hard working staff to the (soon to be) amenities, Ellison has it all in an amazing location!

This is an amazing property to live in. The apartment and very well designed and the neighborhood has a lot to offer. On top of that the leasing and maintenance team is very helpful.