Douglas Terrace Apartments

I have been at Douglas Terrace for over 10 years now. Yes we did get new owners and management and had a rough year and a half. But now things are great. We couldn't ask for a better maintenance team. Dawn and Rich go above and beyond to keep the tenants happy. Service calls are answered and work is done quickly. I love it here at Douglas Terrace, great location, and I have made many friends here.

I lived at DTA and before the complex was sold and placed under new management. i had no problems with Jo, Mark. they answered their phones, followed through on requests. The landscaping was beautiful. issues were addressed. Under new management phone messages aren't returned. I just moved out. I tried to find out why my security deposit wasnt returned. i talked to the answering machine. I believe they were screening my calls. Once i was told i left it dirty. Management is redoing the flooring when a tenant moves out. The stove and fridge were showroom clean. i washed in and out of all the cabinets upper and lowers with lysol. washed the windows and patio door streakless. Closets were dusted. i dusted the walls. they paint walls so i didn't wash the walls nor left holes in the walls. I didnt vac the carpet as they were replacing it. I took pics of what i cleaned. My apt was much cleaner than my friend who received her entire deposit despite leaving a thick nicotine layer and garbage in it. I told them i was taking them to small claims court. no response. tragedy i couldnt find my post pictures. so in court it would be he said/she said without documentation. Even Judge Judy would have thrown me out of court! contacted them one last time saying i wasnt filing. No response from them. Last year my rent went up $50. This year would be $50 more plus $30 cat rent every month. Underground parking shot up too. However DTA prices are compatible with others in the city. It is quiet and in my 7 yrs of living there the police were only there once. New msnagement and everything has gone down while the rent keeps going up. if you do move here the people are nice. Document everything. like calls for repairs and whrn it was done. take lots of pictures when you move in and out. i was in a time crunch so i didnt do a final walk through with the manager. $30/mo for each pet. Cant find a better atmosphere than DTA. Yesterday heard from another friend she wasnt getting her deposit back. she was clean. whew...guess that covers it.

When we moved here year's ago, it was cheep. After they change companies things were a lot different. The pool was shut down all of last year, they took the picnic table away. So you have no where to sit or eat after a BBQ. They also took all the hoses away! Now I can't wash the salt off of my car now and was told to go to a car wash! I pay extra for under ground parking for this service and it's gone! Not to mention the price has jump so high, a lot of good people moving now because they can't afford to pay the high price.

Apartment was in a nice location but they were extremely small and dark. Upon entering the building we were immediately overcome by someones strong cooking smells. When touring the apartment we noticed the ceiling in the bathroom was starting to cave in from the upper floors water damage. Office personnel was extremely helpful and friendly.