Carriage Place at Lake Chesterfield

Good area, nice apartments. Maintenance will fix issues pretty fast. It’s easy to reup your lease. I truly have no complaints and I like living here.

I've been living in this community for several months and overall, it's been a positive experience. The location is super convenient—close to shopping, restaurants, and public transportation. The leasing office staff are friendly, responsive, and made the move-in process smooth. The apartment itself is well-designed with good natural lighting and modern finishes. I really appreciate the quiet atmosphere and the respectful neighbors. That said, there have been a few minor hiccups with maintenance—sometimes it takes a couple of follow-ups to get things fixed, and the response time could be quicker. Also, parking can get a bit tight in the evenings. Overall, I'd recommend this community to anyone looking for a comfortable and convenient place to live, especially if you value a quiet, safe environment.

The place is pretty nice, and normal tasks like paying rent and renewing the lease are made pretty convenient, but it is sometimes a struggle to get issues resolved with maintenance tickets.

We like the location. Staff is not the best when it comes to getting things done and can be rude. Noise from neighbors is loud, and can hear Manchester traffic.

It’s been nice, payments are a bit to figure out at first but everything has been nice so far. The location we’ve been able to live in along with maintained services we’ve needed in the past have been awesome.

We have enjoyed our time here the last 2 1/2 years. The apartments are quiet overall and we have not had very many issues so far. We also love how close it is to a lot of things.

Like living here. It is nice, quite and peaceful. It has good clubhouse for social gathering and nice walkways for evening walks. It is also close to shopping and quite a few food places

Staff are helpful, Maintenance requests are easy to fill out online and are completed quickly. Could use a gym upgrade but the apartments are lovely

Marci was the best to work with! She explained everything and answered all my questions some of them twice. The move in was a breeze. The apartment was in great condition and nothing needed maintenance attention! The complex is clean and quiet. I also like how pet friendly it is! Moving to Carriage Place is definitely a win for me!!’

Carriage Place is a nice place to live. It is a good location. Fairly quiet but near everything. Definitely needs some upgrades and improvements but overall a nice place.

I’m just getting moved in but so far, everyone at Carriage Place has been great. They have been very easy to work with, quick to respond to questions and concerns. I’m happy to be here.

Love living here spacious convent and peaceful place to live. Fast response to any problems. Clean and attractive apartment building Neighbors are quiet and watch out for each other. You can get packages delivered and no one will steal them. Staff is helpful and friendly. Convient to grocery stores and churches. Safe area with police close by. Wildwood is quaint and well kept Restaurants are co plentiful and delicious Wildwood has a city celebration each fall which is fun and exciting to attend

Front office staff is horrible, doesn’t get stuff done and is rude. Neighbors are loud and slam stuff at all hours. Parking is horrible, weather there is no parking or people park way too close to lines or over.

Very nice area and complex is well maintained. After 2 months we haven't met any neighbors, so very to themselves people. But all in all very nice communities.

Great community and location. The staff are helpful and kind. Putting in service requests and overall easy of use is great here. Only downside so far has been the lack of cleaning in the gym and bathrooms for the gym / pool.

Nice place to live! I have been here for two years and my neighbors are pleasant. The maintenance guys will fix the issues with your unit quickly enough if you bug them about it persistently.

Dead trees were removed after one fell on a car. New street signs added which are very nice. Still, the buildings are in desperate need of cleaning and overhangs are in need of repairs as well. Siding missing showing wood rot.

The community is great. The people here are awesome. I really like the quietness. The pool is very nice and I like the workout room they have for there people

I have lived here for 5 years and 2 months. The staff members are so kind, and the maintenance staff fix any problems so quickly. The only problem is noisy from the above floor.

Office staff was very easy to work with ! Any question I had was answered promptly. I was pleasantly surprised how nice my apartment is . I like my building so far it’s very quiet

I’ve lived here on and off for 5 years now. I used to love living here but each time I move back, it’s worse. The community is not as clean as before, the management team never seem to follow through with what they tell you. And it takes forever to get anything done when you call the office.

The office staff and the maintenance staff are very friendly, very professional, and I’m proud to be with this company every issue I’ve ever presented to the office staff or the maintenance staff. They have always fix the problem in a timely and professional manner.

I wish people were more congenial and not self isolating. Maintenance staff is excellent. Office staff are accommodating. They try to bring residents together.

Lovely area and great apartments. No complaints as I just re-upped my lease for another year! Happy to be here and everything is going smoothly:)

Cozy, quiet and friendly place. Great location to just about anything. Only downside seems to be parking. Unless you have a spot it’s hard to find one at times.

I like the location we’re in, staff is not exactly the quackiest or friendliest people. Parking isn’t the best either, there has been slim to no parking.

The community is quiet and pretty well maintained. I appreciate how kind the office staff is when I have questions. Paying rent and utilities online is easy and convenient. The unit I moved into has completely new carpet, painted walls, and updates occur when brought to attention.

The apartments are too old and need to brought up to date, both exterior and interior. However, I do feel safe within the confines of my apartment.

I’ve lived here for over 5 years. I would have rated this 5 stars years ago but recently it has gone down hill. Residents leave trash everywhere and the apartments could stand to be updated that’s for sure.

Staff is very friendly. Quick to fix issues in apartment. The outside has suffered as of lately though. Dead trees, dead grass and the breeze ways and building are in need of a deep cleaning.

Easy move in and nice residents. Put in a service request and it was quickly attended too. Safe community and great living conditions. Overall, had a great experience so far and hope it continues to be a great place to live.

I love my apartment but I have had multiple issues when it comes to maintenance. When we first moved in, we noticed that the ceiling in our stairway down to the ground floor garage was leaking and it took over a month to detect the source, stop the leak, and make repairs. Whenever we turned the air conditioner on it would start leaking. One employee came over and pretended to turn some knobs. He said he fixed it but he didn't and we had to be assertive to get someone else over and fix the problem. Recently, the shelf in our closet fell apart because a screw broke. It took weeks before someone came over, but they worked for another company and were meant to fix the floors, not our issue. More weeks pass and we got the same maintenance person that pretended to fix the air conditioning. He told us he needed to order another fastener and it would be several business days. After a week or two we called the office and the office said they had a grounds inspection Thursday and they could take a look Friday, Monday at the latest. Today is Monday and they are blowing us off again saying they'll get to it when they can since some employees are out sick. It's been over a month and it shouldn't have taken this long to come by and investigate the problem, order the fastener, and fix the shelf. Carriage Place, please do better for your tenants.

In the beginning everyone in the front office was very helpful and courteous to answer your questions. But once you’ve agreed to your lease it was hard to get a hold of anyone to ask for help with other questions and requests. Phone calls and emails were not responded to and I had to go to the office to try and speak with someone just to get answers. And when you get to the office everyone is busy and cannot help and asked to come back another time.

Everyone has been very welcoming! We love the amount of useable space in our new apartment. Very spacious and roomy with lots of storage opportunity. The patio is a huge plus!

We’ve just moved in and the on boarding process of filling out the lease and getting information was quick and easy. We’re looking forward to our time here

Maintenance team here is incredible. I rarely need to call them, but when I do they come in within 24 hours and solve my problem. Amenities here are also great.

Been living at Carriage Apartments for 6 months. Quiet neighborhood, well-maintained grounds, responsive maintenance. A bit pricey, but overall a good place to stay.

Great location. Very fair price in rent. Quiet neighborhood and neighbors. Leasing manager very open to listening and resolving any issues that are discussed.

Excellent all is wonderful; Marsie is the best! Maintenace handles request vey promptly. Lily the property manager is very help and nice. Friendly neighbors

Carriage Place has been home for my daughter and I for 12 years and we have created so many wonderful memories! It’s a safe place to live and have many many other tenants here that have become family to me!

It’s been really nice but a bit confusing when it comes to paying rent. The people have been really nice but it took a bit to figure out where payments were going.

My boyfriend and I have really enjoyed living here. It’s a great location and the apartment has been great with minimal issues that were resolved right away.

I do like it here for the most part, but maintenance is not the greatest. Requests will sit open and unresolved for weeks with no update on when they’re coming to deal with the issue. Otherwise it’s a pretty standard apartment, nice area being safe and well connected

Carriage Place is a nice community. My neighbors are all friendly and pleasant. I have a great view from the third floor and the trees give me privacy on my deck.

I have lived here for five years and like this place because the location is perfect for my work place. The office staff and maintenance staff are so kind.

This place is a good place to live. However the parking is not great. I live on the third floor and go to school at night and I usually have to park two buildings away because all of the spots are full. 3 bedroom apartment if spacious except for the kitchen . It is very small and the Frigde is outdated. There is a woman in the office that was not helpful. I brought her a check and she turned the money away with out informating me that I could submit an e check.

Dog poop everywhere, can’t walk dog at night without risk of stepping in it. Also the smell!!!!. Never has appliance issues addressed. Windows old and inefficient.

Settling into the community and enjoying the beautiful scenery and peace surrounding the property. A little frustrated with being unable to get answers from management as to why my w/s/t bill is monumentally high for such a small unit. Pool could use some maintenance and love, other than that the staff is always kind and friendly, we’ve met some very nice neighbors so far and feel safe here as we adjust to our new home.

a lot of confusion at move in date and I was overcharged for the first month which makes it challenging when you consider all of the additional application fees and other changes that occur outside of the actual rent payments.

I have lived in this complex for years and I am so pleased with the service, staff including maintenance. They are professional and very attentive to all the needs of the residents.