Avana Matthews
2808 Cross Point Cir,
Matthews,
NC
28105
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Monthly Rent
$1,235 - $5,458
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
724 - 1,252 sq ft
Welcome to Avana Matthews a collection of studio, one-, two-, and three-bedroom apartment homes. We understand that your home is more than a place to live. It’s a place to unwind after a long day. It’s a space to share moments with loved ones or take care of daily tasks that keep life running smoothly. Our apartments invite you to be yourself while enjoying access to all the essentials.
Pricing & Floor Plans
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Unit 500-16price $1,295square feet 724availibility Now
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Unit 812-13price $1,297square feet 724availibility Now
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Unit 406-15price $1,340square feet 724availibility Now
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Unit 708-14price $1,243square feet 796availibility Jun 10
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Unit 700-23price $1,288square feet 796availibility Jul 11
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Unit 537-24price $1,263square feet 796availibility Jul 15
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Unit 708-31price $1,308square feet 1,095availibility Now
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Unit 804-22price $1,382square feet 1,095availibility Now
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Unit 507-14price $1,372square feet 1,095availibility May 23
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Unit 500-37price $1,421square feet 976availibility Now
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Unit 406-22price $1,445square feet 976availibility Now
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Unit 500-27price $1,500square feet 976availibility Jul 18
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Unit 531-28price $1,792square feet 1,252availibility Now
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Unit 531-38price $1,797square feet 1,252availibility Now
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Unit 531-32price $1,797square feet 1,252availibility Now
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Unit 500-16price $1,295square feet 724availibility Now
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Unit 812-13price $1,297square feet 724availibility Now
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Unit 406-15price $1,340square feet 724availibility Now
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Unit 708-14price $1,243square feet 796availibility Jun 10
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Unit 700-23price $1,288square feet 796availibility Jul 11
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Unit 537-24price $1,263square feet 796availibility Jul 15
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Unit 708-31price $1,308square feet 1,095availibility Now
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Unit 804-22price $1,382square feet 1,095availibility Now
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Unit 507-14price $1,372square feet 1,095availibility May 23
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Unit 500-37price $1,421square feet 976availibility Now
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Unit 406-22price $1,445square feet 976availibility Now
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Unit 500-27price $1,500square feet 976availibility Jul 18
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Unit 531-28price $1,792square feet 1,252availibility Now
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Unit 531-38price $1,797square feet 1,252availibility Now
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Unit 531-32price $1,797square feet 1,252availibility Now
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Application Fee$35
- Dogs Allowed
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Monthly pet rent$50
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One time Fee$300
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Weight limit75 lb
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Pet Limit2
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Restrictions:No aggressive breeds.
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Comments:We welcome 2 pets per apartment home. There is a $300 non-refundable fee for the first pet, and $150 for the second pet. Pet rent is $25, per pet.
- Cats Allowed
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Monthly pet rent$50
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One time Fee$300
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Weight limit75 lb
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Pet Limit2
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Comments:We welcome 2 pets per apartment home. There is a $300 non-refundable fee for the first pet, and $150 for the second pet. Pet rent is $25, per pet.
Details
Lease Options
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3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months
Property Information
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Built in 1989
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420 units/3 stories
Matterport 3D Tours
Select a unit to view pricing & availability
About Avana Matthews
Welcome to Avana Matthews a collection of studio, one-, two-, and three-bedroom apartment homes. We understand that your home is more than a place to live. It’s a place to unwind after a long day. It’s a space to share moments with loved ones or take care of daily tasks that keep life running smoothly. Our apartments invite you to be yourself while enjoying access to all the essentials.
Avana Matthews is an apartment community located in Mecklenburg County and the 28105 ZIP Code. This area is served by the Charlotte-Mecklenburg attendance zone.
Unique Features
- .Wooded View
- Additional Outdoor Storage
- Energy-efficient, Black Appliances
- Modern Cabinetry With Designer Hardware
- Nine-Foot Ceilings
- .Pool VIew
- Grills
- Poolside Outdoor Kitchen
- Spacious Walk-In Closets
- Undermount Sinks With Gooseneck Faucets
- Vaulted Ceilings *
- .Built-in Bookshelves
- Vaulted Ceilings
- .Partial Pool View
- Patio/Balcony
- Spacious Closets
- Vaulted Ceilings*
- .Convenient Amenity Access
- .Generous Walk-In Closets
- .Partial Wooded View
- Bluetooth Integrated Kitchen Lighting
- Bluetooth-integrated Kitchen Lights
- Ceiling Fans in Bedrooms and Living Room
- Granite Countertops with Tile Backsplash*
- Smart Home Thermostat
- Smoke-Free
- Two Bark Parks
- .Corner Home Location
- .Nine-Foot Ceilings
- Built-in Bookshelves*
- Third Floor
- Wood-Burning Fireplace *
- .Balcony
- .Wood-Burning Fireplace
- Beautiful Wood-Style Flooring
- Built-in Bookshelves *
- First Floor
- In-Home, Full-Size Wash/Dryer
- Resident Lounge
- Second Floor
- Spacious Walk in Closets
- .Additional Outdoor Storage
- .Partial Amenity View
- .Patio
- .Premium Community Location
- Black Appliances
- Bluetooth Kitchen Lighting
- Fireplace *
- Picnic Pavilion
Community Amenities
Pool
Fitness Center
Clubhouse
Business Center
Grill
Conference Rooms
24 Hour Access
Pet Play Area
Property Services
- Package Service
- Wi-Fi
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Pet Play Area
Shared Community
- Business Center
- Clubhouse
- Lounge
- Conference Rooms
- Walk-Up
Fitness & Recreation
- Fitness Center
- Pool
- Volleyball Court
Outdoor Features
- Sundeck
- Grill
- Picnic Area
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
Walk-In Closets
Granite Countertops
Microwave
Refrigerator
Highlights
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
- Double Vanities
- Tub/Shower
- Fireplace
- Wheelchair Accessible (Rooms)
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Breakfast Nook
Model Details
- Carpet
- Vinyl Flooring
- Dining Room
- Built-In Bookshelves
- Vaulted Ceiling
- Walk-In Closets
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Package Service
- Wi-Fi
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Pet Play Area
- Business Center
- Clubhouse
- Lounge
- Conference Rooms
- Walk-Up
- Sundeck
- Grill
- Picnic Area
- Dog Park
- Fitness Center
- Pool
- Volleyball Court
- .Wooded View
- Additional Outdoor Storage
- Energy-efficient, Black Appliances
- Modern Cabinetry With Designer Hardware
- Nine-Foot Ceilings
- .Pool VIew
- Grills
- Poolside Outdoor Kitchen
- Spacious Walk-In Closets
- Undermount Sinks With Gooseneck Faucets
- Vaulted Ceilings *
- .Built-in Bookshelves
- Vaulted Ceilings
- .Partial Pool View
- Patio/Balcony
- Spacious Closets
- Vaulted Ceilings*
- .Convenient Amenity Access
- .Generous Walk-In Closets
- .Partial Wooded View
- Bluetooth Integrated Kitchen Lighting
- Bluetooth-integrated Kitchen Lights
- Ceiling Fans in Bedrooms and Living Room
- Granite Countertops with Tile Backsplash*
- Smart Home Thermostat
- Smoke-Free
- Two Bark Parks
- .Corner Home Location
- .Nine-Foot Ceilings
- Built-in Bookshelves*
- Third Floor
- Wood-Burning Fireplace *
- .Balcony
- .Wood-Burning Fireplace
- Beautiful Wood-Style Flooring
- Built-in Bookshelves *
- First Floor
- In-Home, Full-Size Wash/Dryer
- Resident Lounge
- Second Floor
- Spacious Walk in Closets
- .Additional Outdoor Storage
- .Partial Amenity View
- .Patio
- .Premium Community Location
- Black Appliances
- Bluetooth Kitchen Lighting
- Fireplace *
- Picnic Pavilion
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Smoke Free
- Cable Ready
- Storage Space
- Double Vanities
- Tub/Shower
- Fireplace
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Breakfast Nook
- Carpet
- Vinyl Flooring
- Dining Room
- Built-In Bookshelves
- Vaulted Ceiling
- Walk-In Closets
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
| Monday | 10am - 6pm |
|---|---|
| Tuesday | 10am - 6pm |
| Wednesday | 10am - 6pm |
| Thursday | 10am - 6pm |
| Friday | 10am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Located about 11 miles southeast of Charlotte, Matthews is a scenic suburb brimming with hometown spirit. Residents enjoy being a part of a close-knit community in Matthews, with friendly neighbors and year-round festivals and events.
Recreational opportunities are abundant in Matthews, with beautiful parks like Squirrel Lake Park and Idlewild Road Park as well as the expansive Sportsplex at Matthews, which boasts 12 multi-use fields and a large stadium.
Shopping options range from national retailers at modern plazas like Sycamore Commons and Windsor Square to charming boutiques in the vibrant downtown district stretched along Trade Street. Matthews’ historic downtown also touts a bevy of unique eateries, bars, cafes, and markets in brick buildings. Commuting and traveling from Matthews is easy with convenience to I-485, U.S. 74, and Charlotte Douglas International Airport.
Learn more about living in Matthews| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 11 min | 6.5 mi | |
| Drive: | 11 min | 7.7 mi | |
| Drive: | 15 min | 8.7 mi | |
| Drive: | 16 min | 10.2 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Transportation options available in Matthews include Hawthorne Ln & 8Th St Citylynx, located 7.9 miles from Avana Matthews. Avana Matthews is near Charlotte/Douglas International, located 16.3 miles or 27 minutes away, and Concord-Padgett Regional, located 20.9 miles or 31 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
| Drive: | 11 min | 7.9 mi | |
| Drive: | 11 min | 8.0 mi | |
| Drive: | 11 min | 8.0 mi | |
| Drive: | 12 min | 8.1 mi | |
| Drive: | 12 min | 8.2 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 14 min | 9.5 mi |
|
|
Drive: | 40 min | 29.9 mi |
| Drive: | 44 min | 31.6 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Charlotte/Douglas International
|
Drive: | 27 min | 16.3 mi |
|
Concord-Padgett Regional
|
Drive: | 31 min | 20.9 mi |
Time and distance from Avana Matthews.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 39 min | 1.9 mi | |
| Walk: | 45 min | 2.2 mi | |
| Walk: | 46 min | 2.4 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Campbell Creek Greenway
|
Walk: | 36 min | 1.7 mi |
|
Evergreen Nature Preserve
|
Drive: | 10 min | 4.9 mi |
|
Stallings Municipal Park
|
Drive: | 11 min | 6.8 mi |
|
Blair Mills Park
|
Drive: | 13 min | 7.5 mi |
|
Mint Hill Veteran's Park
|
Drive: | 16 min | 9.2 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 11 min | 8.0 mi | |
| Drive: | 13 min | 9.0 mi | |
| Drive: | 22 min | 12.3 mi |
Property Ratings at Avana Matthews
DO NOT MOVE INTO Avana Matthews! I have lived here since September of 2021 and never had an issue until the property was purchased by Greystar and became Avana. A pest control contractor came into my apartment and damaged my personal property. Nothing from Avana. If you have a pet that visits you are required to pay for that pet even if they do not live there on a permanent basis. I was charged 362.10 for the pet even with an approved ESA letter. You now have to register your vehicle every time you enter the complex and park or you get your vehicle booted. It is not worth the hassle to be here. Avana Matthews needs to increase the maintenance staff to handle maintenance requests. I have been waiting over two weeks to have the dryer in my apartment fixed. I was told I was not the only one waiting for weeks to have appliances fixed. Also the drain line from the A/C unit has been leaking on to the floor and under the baseboards. The laundry room his beginning to smell musty.
Property Manager at Avana Matthews, Responded To This Review
I’m truly sorry to hear about your recent experience, and I want to sincerely apologize for the frustration and inconvenience you've encountered. This is not the experience we strive to provide at Avana Matthews. We’ve recently been working to improve communication, service times, and vendor processes, and your feedback helps highlight areas we still need to work on. I’d really appreciate the opportunity to speak with you directly so we can fully understand the situation and work toward a resolution.
This community has huge potential. I have been here for over 4 years and have been disappointed always. My first morning in my apartment I got locked out on my second story porch for over an hour. I’ve been locked out twice to a faulty lock system. That was never fixed. I’ve had visitors get locked out on days I’ve luckily been there. My tub was disgusting on move in, they claimed they’d renovate it and then never did and denied they ever said so. Then proceeded to break the lease by entering unannounced to spray the tub with a film cover that got all over my belongings and the floor. Maintenance is a joke. They don’t care, year after year. They are so disrespectful, texting me “smh (shake my head) when they needed to come and replace my fridge. They never contact me when I specify I need to be contacted. It’s a joke. I pay too much money to live in such conditions. The community finally fixed the 30 lights that were out in the neighborhood after 4 years of me complaining and personally putting I’m requests with the city. Do better. The residents deserve better and deserve for you to act like you care after move in. Not just before.
Property Manager at Avana Matthews, Responded To This Review
Thank you for taking the time to share your experience—and for being a resident here for over four years. I’m truly sorry to hear about the repeated frustrations you’ve experienced during your time with us. Your concerns are absolutely valid, and it’s clear that we’ve fallen short in providing the consistent level of service and communication that every resident deserves. From your move-in experience to maintenance interactions and the lack of follow-through on commitments, this is not the standard we hold ourselves to, and I sincerely apologize. The issues with the lock system, communication around service visits, and lack of professionalism from team members are being taken seriously, and I would appreciate the opportunity to speak with you directly so we can begin to rebuild trust. We’re working hard to make real changes in how we respond to maintenance concerns, communicate with residents, and follow through on what we say we’ll do. Your feedback is incredibly helpful in identifying where we need to do better—because you’re right, you and all our residents deserve to feel supported long after move-in day. Please feel free to reach out to me directly at avanamatthewsmgr@gryestar.com if you’re open to a conversation. We would truly like the opportunity to make things right.
Its a good experience to live in the community. Could be definitely better by maintaining the overall community, like by maintaining the sidewalks in the entire community
Property Manager at Avana Matthews, Responded To This Review
Awww, thanks friend! We really appreciate your kind words about Avana Matthews! We're always here for you, so please don't hesitate to reach out if there's anything else we can do. -Avana Matthews Team
Maintenance issues take a really long time to get fixed. I've been waiting for a functional dishwasher since I moved in September 2024, the mailboxes don't lock, there are holes in the wood walkway outside my front door.
Property Manager at Avana Matthews, Responded To This Review
Hi there - we regret to hear you were displeased with your recent experience at Avana Matthews. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right. Thanks again for taking time to let us know how we can improve. Your feedback matters, and we hope you'll consider us again in the future. All the best to you. -Avana Matthews Team
The apartments themselves are nice. You are not going to find as much space as these for this price but the management has gone down since switching. It's like they want is to act like we are in a 5 start apartment complex and thts just not the case
Property Manager at Avana Matthews, Responded To This Review
So good to hear from you! Thanks for letting us know. Have a great day! Let us know if you ever need any more help! All the best to you. -Avana Matthews Team
Horrible experience with Avana since new rental company took over. Lack of communication with management, forget getting anything fixed, and there’s a ton of roaches.
Property Manager at Avana Matthews, Responded To This Review
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right. I'm so sorry this happened - and I'd like to understand it better. Please get in touch at avanamatthewsmgr@greystar.com at your earliest convenience, and we'll do our best to resolve the issue with you. -Avana Matthews Team
The staff here at Avana Matthews are very kind and considerate. They are quick to get my issues addressed and resolved.
Property Manager at Avana Matthews, Responded To This Review
So good to hear from you! Thanks for letting us know. Have a great day! At Avana Matthews, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Avana Matthews. -Avana Matthews Team
Great place to live and wonderful assistance from management team.
Property Manager at Avana Matthews, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Avana Matthews! It's our pleasure to assist! Let us know if anything else comes up, and take care. -Avana Matthews Team
I am comfortable in my apartments, I like them, really like the localization and the area itself, beautiful and clean enough! But what bothers me is that I can't ask for repairs or insect repellent.
Property Manager at Avana Matthews, Responded To This Review
I can't lie - of course we love positive reviews, but your honesty gives us the chance to improve, so many thanks to you for taking the time to share! Please reach out at avanamatthewsmgr@greystar.com when you can so we can address this with you directly. Thanks much, and looking forward to hearing from you. -Avana Matthews Team
you would not want me to share a review currently, maybe wait until some maintenance concerns are actually addressed
Property Manager at Avana Matthews, Responded To This Review
Thanks so much for taking the time to give us this feedback! We appreciate you. Please reach out at avanamatthewsmgr@greystar.com when you can so we can address this with you directly. Thanks much, and looking forward to hearing from you. -Avana Matthews Team
Great community to live in. Definitely have to recommend it to family and friends. Affordable prices and close to everything!
Property Manager at Avana Matthews, Responded To This Review
Hi there - 100% satisfaction is our goal! Great to see Avana Matthews gave you such a great experience. At Avana Matthews, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Avana Matthews. -Avana Matthews Team
I have not been satisfied with the service since the new management took over. Things are not as efficient as before.
Property Manager at Avana Matthews, Responded To This Review
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right. Our community manager would really like to speak with you about this. Please contact us at avanamatthewsmgr@greystar.com as soon as you've got a moment. We look forward to hearing from you. -Avana Matthews Team
My very first apartment and my experience has been great, I like it here and I see myself here for a while. Friendly, calm, quiet, & clean community. Nice & a luxurious feel of the apartment inside. Staffing is always professional, positive, & warming. I HIGHLY recommend Sardis Place at Matthews to anyone.
Property Manager at Avana Matthews, Responded To This Review
Hi, our team strives to provide a community that you can be proud to call home and are happy to hear that we have succeeded in doing just that! Please don't hesitate to contact us any time; we'd be happy to help! - Your team at Sardis Place at Matthews by Cortland
The management staff was excellent. Kayla has been amazing this whole time the maintenance team, especially rock also has been amazing as I’ve been dealing with multiple issues since moving in. Although they have made every effort to fix any and everything that has gone wrong in the unit, I still would not recommend anyone moving in here just because upon first appearances, the homes look luxury, and when you get in, they are not the amount of things falling apart once you move in is unacceptable. I personally have had to put in several tickets and have pest control continuously. Come out multiple times in the two months that I lived here. I cannot in good conscience recommend this place to anyone that is expecting to live in a luxury apartment home.
Property Manager at Avana Matthews, Responded To This Review
Hey there, Thank you for taking the time to leave us a review. We are thrilled to hear of the positive experiences you have had with our team! We understand your frustrations with your apartment home needing repairs. We are a 35-year-old community and do the best we can with upkeeping everything with our apartment homes. We do not advertise that we are a luxury living apartment home due to our age, but we try our best to give the best value to our residents and their homes. We are very fortunate to have a highly skilled service team with us who are available to assist our residents with any concerns they may have. If you are currently experiencing any concerns in your home, please let us know at sardisplace@cortland.com and we will be happy to assist. -Your team at Sardis Place at Matthews
It's a great place to live. It is quiet and pleasant. The work staff is very attentive and always responds to our requirements. In addition, the facilities are always clean and tidy.
Property Manager at Avana Matthews, Responded To This Review
Hello, we know you have many choices in where to live and we are happy that you have chosen Sardis Place at Matthews by Cortland as your home. Please feel free to reach out to us at SardisPlace@cortland.com if you ever need anything at all. - Your team at Sardis Place at Matthews by Cortland
This apartment complex needs to invest in security cameras because my car got stolen and broken into and i went to the office to express my concerns and that if they have cameras and they only have it for the leasing office so basically if you have a nice car of any kind good chance it will get broken into because there's no cameras in the apartment complex. This issue needs to be fixed and resolved cause that doesnt make or have anyone feel safe in this apartment complex at all.
Property Manager at Avana Matthews, Responded To This Review
Hey there, Thank you for taking the time to leave us a review. We understand your frustrations and concerns with your car being stolen. Adding security cameras to the community is something management is looking into to help our residents have peace of mind. In the meantime, if you are ever aware of any illegal or suspicious activity please report it to the local police as well as our team at the office. If there is anything else we can assist you with, please feel free to reach out to us at sardisplace@cortland.com. We hope you have a great weekend. -Your team at Sardis Place at Matthews by Cortland
Great neighbors, very courteous and professional staff!
Property Manager at Avana Matthews, Responded To This Review
Hello, thank you so much for taking the time to share your feedback with us! Please feel free to reach out to us at SardisPlace@cortland.com if you ever need anything at all. - Your team at Sardis Place at Matthews by Cortland
The staff are courteous and friendly . Response to maintenance needs is slow to nonexistent.
Property Manager at Avana Matthews, Responded To This Review
Hey there! Thank you for taking the time to share your feedback. We are thrilled to hear that your experience with our office staff has been pleasant! We understand your frustrations with our service department. We have recently made some changes and have seen improvements! Please feel free to reach out to the office if you are still experiencing any issues with our maintenance department! sardisplace@cortland.com. -Your Sardis Place Team
As of now, I have little to compliment about the place. When we moved in, it was obvious that they hadn't checked the place before giving us the keys. The ice maker in the freezer was broken, the lights in the fridge didnt turn on, and water puddles would form in the fridge every day. It took a two months for it to be fixed. When we moved in, the microwave didnt function properly as the center point didnt spin and the corners of it was burning, the place hadnt been cleaned when we walked in, and the porch door didnt have a lock. We had to barricade the porch door with a wooden slab and a tote full of items so nobody could try to break in through said entry. The maintenance takes a month and sometimes longer to get anything fixed. Speaking of maintenance, they left a giant humidifier machine in my laundry room when i got back from work, left the lights on THUS DRIVING MY ELECTRIC BILL UP, and since they left their horrid machine plugged in, my cat was terrified by the insanely loud machine. They are horrible about picking up trash as we have had trash sit outside for weeks at some points even though they should have grabbed it ages ago, on trash day. This leads to insect and pest problems. They charge once a month for pest control, yet I end up killing at least two to four bugs a day in my apartment. I am not pleased to say the least. I do not recommend this establishment as of this current writing.
Property Manager at Avana Matthews, Responded To This Review
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 389-2666. We look forward to hearing from you.
I would NOT recommend living here. Don't waste your money. Applicances are old, it takes them forever to replace them. They don't communicate with their tenants if they have come into their apartment. I have not seen any communication of bug inspections done. They are charge for everything. So RUN from here!!
Property Manager at Avana Matthews, Responded To This Review
Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 389-2666. We look forward to hearing from you.
Move in was a mess. I was first approved for 1 apt. Then told it wouldn’t be available on my date for move. So they gave me another at a lower rate. They then called me again to tell me nvm you can keep original apt. I did my walk thru. Found issues. Told them. They said they would fix before move in and they didn’t. I moved in the apt. My neighbor above me has been loud all day 24/7 since move in. After 3 weeks I filed a complaint. Nothing was done. My walk through form I filled out. I let them know master bath tub slow drain, kitchen sink slow drain, ceiling fan falling, master bath cabinets put in wrong, paint on walls and sinks. They told me they would send someone out but never did. It was until I purchased draino for my tub and that made it worse. I had to go to leasing office for them to send someone to my home. I put ticket in for dishwasher and ceiling fan on 8/8/23. Have not been contacted at all. No calls. No emails. No knock at my door. The package locker is super unorganized and makes it easy for anyone to steal packages.
Property Manager at Avana Matthews, Responded To This Review
Hi, we are disappointed to hear that you did not have a more positive experience with us at Sardis Place at Matthews by Cortland. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 389-2666. We look forward to hearing from you.
This place is the a joke, it’s just a place to stay. Trash is overflowing constantly. The pool is nasty and full of hair and mold.
Property Manager at Avana Matthews, Responded To This Review
Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 389-2666. We look forward to hearing from you.
The building is infested with cockroaches, appliances old and not working, just very unkempt and badly maintained
Property Manager at Avana Matthews, Responded To This Review
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 389-2666. We look forward to hearing from you.
I moved in as a new resident back in April and asked multiple times to see my unit's layout in person and was never given a tour of the unit I signed for, even TWO DAYS before key pick up just to see it for space I asked to go in to take measurements, and was denied due to "still preparing it for move in"...whatever that entails I have no idea. When I moved in it smelled of cigarettes and i wiped off a nasty black film on EVERYTHING from walls to cabinets and counters. There was cigarette ash in my bedroom window sill, and the drawer in my bathroom sink was broken and hanging out the day I walked in with my keys the first time. I also had a foot wide rip in my screen door, and it took over weeks to get it repaired. The list could keep going. There's very few community events from what I can tell on our daily and weekly emails, and myself and my neighbor across from me both felt it necessary to get Ring doorbells for safety concerns. It's a quiet place, the (ONE) pool is decent when it isn't shut down from idiots partying with glass, and I can't complain about the vinyl flooring instead of carpet in-unit, but it's just another old complex "updated" to stay competitive, and they don't hustle to help residents with problems or offer any reconciliation. I'm here for the price and since I work in the area, but that's really the only 2 reasons I'm here and not somewhere else. Overall score: 6/10
Property Manager at Avana Matthews, Responded To This Review
Hi there, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 389-2666. We look forward to hearing from you.
The experience was good at first but after being here a year .. starting not to like how I put in maintenance request and it takes weeks to get them fix.
Property Manager at Avana Matthews, Responded To This Review
Hello, We are disappointed to hear that you have had this experience in having service tickets completed. As a team, we always work to respond to them in a timely manner to our residents' satisfaction. I would greatly appreciate an opportunity to speak with you so that we may look into what occurred and work to prevent similar situations in the future. Could you please reach out at sardisplace@cortland.com at your convenience? -Your Sardis Place at Matthews by Cortland team
I LOVE Sardis Place! The best apartment complex in Matthews that I've stayed at so far.
Property Manager at Avana Matthews, Responded To This Review
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sardis Place at Matthews by Cortland! - Your team at Sardis Place at Matthews by Cortland
The staff here is wonderful. Doreen has helped with issues that the old manager could not resolve. The outside of the property is dated but overall it is a great place to live.
Property Manager at Avana Matthews, Responded To This Review
Hi, thank you for recognizing all the hard work that Doreen does around here! We are truly lucky to have them on our team. We're always here for you if you need anything at all. - Your team at Sardis Place at Matthews by Cortland
The property is well kept, and if I have any maintenance issues they help right away. It’s cozy, great location and the office is very responsive to emails and calls.
Property Manager at Avana Matthews, Responded To This Review
Hi, we're thrilled to hear that you've had a great experience at Sardis Place at Matthews by Cortland. We're always here for you if you need anything at all. - Your team at Sardis Place at Matthews by Cortland
Came in for a tour and all the ladies in the office were very welcoming and greeted me with in seconds. They have good prices and I like that I can choose longer than a 12 month lease. Will be applying in the near future.
Property Manager at Avana Matthews, Responded To This Review
Hi, thank you for recognizing all the hard work that our staff does around here! We are truly lucky to have them on our team. We're always here for you if you need anything at all. - Your team at Sardis Place at Matthews by Cortland
I've lived here almost a year and have had a great experience so far. Office staff is super helpful and maintenance staff are always friendly and efficient.
Property Manager at Avana Matthews, Responded To This Review
Hi, we're thrilled to hear that you've had a great experience at Sardis Place at Matthews by Cortland. Please don't hesitate to stop by the office any time; we'd be happy to see you! - Your team at Sardis Place at Matthews by Cortland
The staff is top notch! Property manager Doreen helped me every step of the way! Awesome property!
Property Manager at Avana Matthews, Responded To This Review
Hi, thank you for recognizing all the hard work that Doreen does around here! We are truly lucky to have them on our team. - Your team at Sardis Place at Matthews by Cortland
I have been without a functioning fridge for 3 and 1/2 months with no end in sight. It is impossible to get a hold of anybody. The rest of the apartment was in pretty bad shape when I moved in as well, but the fridge thing is long past the point of absurdity. One of the pools is closed year-round it seems, despite them advertising two. They are more concerned with people in the neighborhood vaping than they are about the syringes I've found in the dog park, people grilling on their small wooden patios, dead animals in the walls or vents, and a myriad of other issues I don't feel like typing up. They bait you with a nice model apartment, and then once you've moved in you're entirely neglected.
Property Manager at Avana Matthews, Responded To This Review
Hi there, We sincerely regret to hear that your experience has not been the one we strive to provide for all of our residents. We understand that our service team worked to resolve the issue with your fridge and has since replaced the appliance. We will be renovating our second pool area this spring as well. We would greatly appreciate an opportunity to speak with you in regards to the other concerns you cited in your review. Could you please reach out to our team at sardisplace@cortland.com at your soonest convenience? We look forward to learning more about your experience and working to turn it around into a more positive one. Sincerely, Your Sardis Place team
I've never seen so much disrespect! They just don't attend us. We had our application deny by their fault and they refused to refund our application fee, but even the administration fee (wich is clearly wrote "REFUNDABLE FEE" in every paper we got) they sent a check missing money and I have ways to prove this, even because the manager said this is wrong. I'm so tired of having to subject myself and my family through so much disrespect and having to beg for the minimum: answers and rightfully our money.
Property Manager at Avana Matthews, Responded To This Review
Hello - it's truly upsetting to hear that you didn't receive the top-notch service we strive to provide. I'm going to talk to the team here at Avana Matthews to see how we can improve for next time. Thank you for letting us know about this. We'll use your comments to improve how we work, so we can ensure this doesn't happen again at Avana Matthews. -Avana Matthews Team
lugar agradable, para vivir con un equipo servicial y muy bien ubicado
Property Manager at Avana Matthews, Responded To This Review
So good to hear from you! Thanks for letting us know. Have a great day! Can't wait to see you again! Have an excellent day. -Avana Matthews Team
They have community events and seem to care about their residents. Usually service requests are completed quickly & the trash pickup is always done. Wish they did maintenance on the second pool area & gave more assistance with car break ins though. (Possibly adding more cameras & lights so culprits can be caught and held accountable)
Property Manager at Avana Matthews, Responded To This Review
You're the best! We really appreciate the positive review. Thanks again for recommending Avana Matthews! Hope you have an amazing day. -Avana Matthews Team
Love the community. Has great events for guest every month and also has nice dog parks for our pets. Staff is great and friendly!
Property Manager at Avana Matthews, Responded To This Review
Hey - what a lovely thing to say! We appreciate you so much. Thanks again for recommending Avana Matthews! Hope you have an amazing day. -Avana Matthews Team
I have enjoyed my 2 years living in Sardis Place. I really dont have any major issues or concerns other than the smoking from neighbors.
Property Manager at Avana Matthews, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Avana Matthews! At Avana Matthews, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Avana Matthews. -Avana Matthews Team
Do not live here they dont care that packages are regularly stolen. They could easily put up a camera to deter theives in the mailroom but they do not care!
Property Manager at Avana Matthews, Responded To This Review
Hi - I'm disappointed to hear you had a negative experience at our community. If there's anything else you'd like to share, please don't hesitate to contact us directly. Thanks again for taking time to let us know how we can improve. Your feedback matters, and we hope you'll consider us again in the future. All the best to you. -Avana Matthews Team
Do Not Move Here!!!!! There are roaches all around the apartment complex, inside our apartment on the floors, ceiling, drawers, & appliances! ROACHES EVERYWHERE! Youll be waiting months if you want anything to be done from maintenance or office, and it still wont be fixed. DO NOT MOVE HERE!
Property Manager at Avana Matthews, Responded To This Review
Hi there - I'm sorry to hear that your experience with us was anything less than exceptional. I'll look into it and see what we can do to improve. Thank you for letting us know about this. We'll use your comments to improve how we work, so we can ensure this doesn't happen again at Avana Matthews. -Avana Matthews Team
I have been living here for about 3 years. I love that the staff goes above and beyond. They treat you more than just a resident. Most know your name, and they are really good about quickly fixing things if something needs maintenance in your apartment. The pool is beautiful and the gym is like my tiny little paradise. I love how clean they keep everything. It gives you a top notch feel. The apartments are spacious as well, beautiful inside, and they do really great about keeping the community clean. My only complaint over the past two years was the cockroaches, I was on a lower floor. Now I am on a top floor, not sure if its because Im higher up now but it seems as though they have stepped up the pest control around the property which I TRULY appreciate.
Property Manager at Avana Matthews, Responded To This Review
Hi there! Glad we were able to help. Let us know if you need anything else! It's our pleasure to assist! Let us know if anything else comes up, and take care. -Avana Matthews Team
It's nice to live here but make sure you can afford it, it's becoming expensive to live here
Property Manager at Avana Matthews, Responded To This Review
Hi there - 100% satisfaction is our goal! Great to see Avana Matthews gave you such a great experience. Thank you so much - hope you have a fantastic day! -Avana Matthews Team
I woke up today to find my car was towed. First I was not in a parking spot but I was also NOT parked in a no parking zone. The parking here is ridiculous and people park all types of ways, so I was shocked to see my car being towed. There was no notification so I had to call the police ( I thought it was stolen) . The police informed me it had been towed. The reason I'm disappointed in the complex is because I have raised parking concerns before due to limited parking. As a paying resident I would have expected a notice on my car as a warning, a courtesy call, something. I expected to at least be given the same courtesy as the abandoned vehicles taking up the spaces. There's commercial vehicles, damaged vehicles, etc taking up spots making it difficult for the people who actually live here. I have raised concerns about the parking, and was silenced. We have a community board but your comments have to be approved so my comment suggesting reserved parking was denied!. The apartment as in the inside of my home I love. As a business the management is poor the tenants under valued. And don't let me get started on the ongoing mail delivery issues. When I brought it to the attention of the leasing office asking them to file a complaint on behalf of the community I was told they don't have anything to do with usps. So there was a lack of interest in improving the mail management. I'm just disappointed ??. I
Property Manager at Avana Matthews, Responded To This Review
Hello Nicole, We regret to hear that your car was towed, however as you stated, you were not in a parking spot. Any vehicle that is parked outside of a designated parking spot is parked illegally. This can be a hazard especially if emergency vehicles were needed in the community. While we do issue warning stickers prior to being towed for issues such as if a vehicle is inoperable, if the vehicle is not in a parking space at all that necessitates immediate removal. Regarding your concerns with limited parking, we patrol the community on a daily basis in order to ensure that only properly registered vehicles of residents and their guests are present. Any vehicle that is found to be inoperable or that shouldn?t belong will receive a warning. If the vehicle remains, our towing vendor will remove it from the community. While we hate to hear that you have been so disappointed in this experience, our position on the matter must remain the same in that all residents are responsible for following the parking rules set out in our leases. Please feel free to speak with me directly at Emily.mayhew@cortland.com if you have any further questions or concerns. -Emily M., Resident Experience Manager
Our experience at Sardis Place has been a positive one. The office and maintenance staff are friendly and address any concerns you might have in a timely manner. The section of the complex we live in is quiet. Parking can become a bit of a problem at times. Although we like living here, the apartments are old. In spite of the upgrades the apartments show their age. There was an issue with package delivery but the complex installed a new efficient mail room which has solved the package problem. The complex sends out a monthly list of things you can become involved with online such as cooking classes, healthy eating classes, painting classes. Occasionally there will be a food truck stop by for lunch time. All in all I think management tries to make living here a good experience.
Property Manager at Avana Matthews, Responded To This Review
Hi there - 100% satisfaction is our goal! Great to see Avana Matthews gave you such a great experience. We're always here for you, so please don't hesitate to reach out if there's anything else we can do.
If you want an excellent living situation definitely consider Sardis Place!
If looking for home to settle down this it's. Quiet place and friendly neighborhood.
Many times when an apartment is advertised online or otherwise, sometimes you don't really get what's advertised. I must say that I was skeptical at first then as time went by I see that the community was accurately advertised and I would definitely recommend to others. I can say with certainty that I feel at home.
Property Manager at Avana Matthews, Responded To This Review
Hello! We are so happy you feel at home here at Sardis Place! We're here to make your experience at our community a great one! If you need anything please feel free to reach out to our office at Sardisplace@cortland.com. Thank you again for choosing Sardis Place!
This apartment community, as far as aesthetics, is not a bad place to live. The office staff, however, are not good at answering phones, returning calls, or answering messages from the app. If you choose this community, make sure you ask the office about any neighbors with large dogs possibly living above you. It literally sounds like they are going to come through the ceiling! This can be very overwhelming at times.
Property Manager at Avana Matthews, Responded To This Review
Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We can assure you that we do not find this type of behavior acceptable, and we would like to address the situations you have described. We want all of our residents to be comfortable in their homes here. If at any time a neighbor is disrupting this for you, be it through noise or otherwise, we ask that you please call our after-hours courtesy officer at 866-485-2914. We hope you will give us another chance. Please call us at (704) 536-1609 or email me at Emily.Mayhew@cortland.com work towards a resolution. Emily M. Assistant Community Manager
Recently moved here and my experience has been absolutely horrible. I would not recommend this apartment to anyone!!! Upon moving in our unit smelled really bad. We had to buy a lot of stuff to get the smell to go away. You can tell they tried to update a few things but rushed with the job and did it very poorly. We have paint splattered on some parts of our floors and paint was chipping on some parts of the walls. Communication was terrible and we had to call corporate just to hear back and get responses. The place was very dirty when we moved in. Roaches and ants were all over our apartment. We had soo many issues with our apartment and had to call and go to the office multiple times before we finally were able to have maintenance come solve some of the issues. After talking to maintenance we were told our issues and problems we have been having and addressing with staff was never brought to their attention. This was very disheartening because every time with called or went to staff we were promised that someone from maintenance would be out that same day to address our problems. So hearing from maintenance (2 different people) that they weren’t notified of these issues until days later was insane. Had someone properly communicated with maintenance about fixing our issues in a timely manner we could have avoided someone getting hurt. The closet shelf fell on my boyfriends head and left a lump and he was bleeding for a while. Our shower rods were falling and we had holes in our windows. The windows also have water stains which make it very hard to see out of sometimes. It’s only a matter of time before mold starts growing. You can also tell that this unit is outdated.This place was not properly inspected before given to us. If they would have came to address our issues in a timely manner then we could have avoided my boyfriend being seriously injured. I’m extremely disappointed and dissatisfied with my experience thus far. I’ve been here for a week and will be taking my business elsewhere. For anyone looking please find another place that will actually have proper communication and a safer unit for you to live in.Everyone deserves to have a unit that is nice clean, and doesn’t have broken things everywhere especially when you’re paying for it. After looking at the standard and some things Cortlands Headquarters has put on their website I can say Sardis place doesn’t do a good job following that. Please save yourself the time and money from renting here.
Property Manager at Avana Matthews, Responded To This Review
Hi Mhorgan, Thank you for taking the time to share your feedback and review with us. We are saddened to see that you had a less than stellar experience with us. Our team was thankful we had the opportunity to speak with you before moving out to resolve many of the issues you were having in the home. We appreciate your feedback as we are always looking to improve at our community. If you have any further questions or regarding these concerns or anything else around your time at Sardis Place, please feel free to reach out to me at Emily.Mayhew@cortland.com. Resident Experience Manager, Emily M.
I am unhappy at Sardis Place. I usually roll with the punches and make the best however becoming a resident was big mistake. Move in cleanliness was disgusting, unfulfilled promises of repair, maintenance tickets closed out as if they were completed. I could rant for a while. I am really unhappy with my move in experience here look forward to moving once the lease is up.
Communication is terrible! No one ever answers the phone! Alice is terrible when it comes to responding or getting back to you and is one of the main reason I want my money back for any applications !!
Avana Matthews Photos
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Avana Matthews has one to three bedrooms with rent ranges from $1,235/mo. to $5,458/mo.
You can take a virtual tour of Avana Matthews on Apartments.com.
Avana Matthews is in Marshbrooke in the city of Matthews. Here you’ll find three shopping centers within 2.4 miles of the property. Five parks are within 9.2 miles, including Campbell Creek Greenway, Evergreen Nature Preserve, and Stallings Municipal Park.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
2808 Cross Point Cir
Matthews, NC 28105