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  • Primary Photo - Arbor Ridge
  • 1BR, 1BA - The Lenore - Arbor Ridge
    1BR, 1BA - The Lenore - Arbor Ridge
  • 1BR, 1BA - The Lenore - Arbor Ridge
    1BR, 1BA - The Lenore - Arbor Ridge
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Language: English and Spanish

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View All Hours Office Hours Monday - Friday, 10am - 6pm Saturday, 10am - 5pm Sunday, Closed

Arbor Ridge media gallery Unit
call 443-315-2599
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Maryland Baltimore County Owings Mills Arbor Ridge

Arbor Ridge

9204 Appleford Cir, Owings Mills, MD 21117

5.0 (15 reviews)

Property Rating

5.0
Excellent
Out of 5

5.0 Blended Score

See all 15 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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443-315-2599
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  • Monthly Rent

    $1,660 - $5,397

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    673 - 1,330 sq ft

Arbor Ridge
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Settle into the good life at Arbor Ridge Apartments. Choose from one, two, and three-bedroom apartments in Owings Mills, Maryland, so you can decide how much space you need to live comfortably.Our convenient location near Mill Station puts you right where you want to be near Randallstown in Owings Mills, with plenty of great dining, shopping, and recreation opportunities just around the corner.Stop searching and start living. Call Arbor Ridge Apartments home

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Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
The Raven $1,660 – $2,267
1 Bed 1 Bath 673 Sq Ft $300 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 218
    price $1,681
    square feet 673
    availibility Now
  • Unit 212
    price $1,686
    square feet 673
    availibility May 24
  • Unit 258
    price $1,660
    square feet 673
    availibility Jun 7
  • Unit 121
    price Call for Rent
    square feet 673
    availibility Jun 22

The Lenore $1,741 – $2,429
1 Bed 1 Bath 783 Sq Ft $300 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 362
    price $1,741
    square feet 783
    availibility Now
  • Unit 232
    price $1,786
    square feet 783
    availibility Jun 3
The El Dorado $2,062 – $3,369
2 Beds 2 Baths 1,090 Sq Ft $300 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 399
    price $2,062
    square feet 1,090
    availibility Now
  • Unit 482
    price $2,120
    square feet 1,090
    availibility Now
  • Unit 480
    price $2,153
    square feet 1,090
    availibility Jun 17
  • Unit 481
    price $2,068
    square feet 1,090
    availibility Jul 2
  • Unit 483
    price $2,111
    square feet 1,090
    availibility Aug 7

The Helen $2,069 – $3,472
2 Beds 2 Baths 1,040 Sq Ft $300 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 276
    price $2,069
    square feet 1,040
    availibility May 15
  • Unit 394
    price $2,083
    square feet 1,040
    availibility Jun 20
  • Unit 374
    price $2,138
    square feet 1,040
    availibility Jun 30
The Eureka $2,341 – $3,212
2 Beds 2 Baths 1,300 Sq Ft $300 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 424
    price $2,341
    square feet 1,300
    availibility Aug 3
The Edgar $2,307 – $5,397
3 Beds 2 Baths 1,204 Sq Ft $300 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 420
    price $2,307
    square feet 1,204
    availibility Now
  • Unit 460
    price $2,377
    square feet 1,204
    availibility Jul 14
The Annabelle Call for Rent Not Available
1 Bed 1 Bath 902 Sq Ft $300 Deposit
The Bells Call for Rent Not Available
1 Bed 1 Bath 902 Sq Ft $300 Deposit
The Poe Call for Rent Not Available
1 Bed 1 Bath 920 Sq Ft $300 Deposit
The Allan Call for Rent Not Available
2 Beds 2 Baths 1,330 Sq Ft $300 Deposit
The Raven $1,660 – $2,267
1 Bed 1 Bath 673 Sq Ft $300 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 218
    price $1,681
    square feet 673
    availibility Now
  • Unit 212
    price $1,686
    square feet 673
    availibility May 24
  • Unit 258
    price $1,660
    square feet 673
    availibility Jun 7
  • Unit 121
    price Call for Rent
    square feet 673
    availibility Jun 22

The Lenore $1,741 – $2,429
1 Bed 1 Bath 783 Sq Ft $300 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 362
    price $1,741
    square feet 783
    availibility Now
  • Unit 232
    price $1,786
    square feet 783
    availibility Jun 3
The Annabelle Call for Rent Not Available
1 Bed 1 Bath 902 Sq Ft $300 Deposit
The Bells Call for Rent Not Available
1 Bed 1 Bath 902 Sq Ft $300 Deposit
The Poe Call for Rent Not Available
1 Bed 1 Bath 920 Sq Ft $300 Deposit
The El Dorado $2,062 – $3,369
2 Beds 2 Baths 1,090 Sq Ft $300 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 399
    price $2,062
    square feet 1,090
    availibility Now
  • Unit 482
    price $2,120
    square feet 1,090
    availibility Now
  • Unit 480
    price $2,153
    square feet 1,090
    availibility Jun 17
  • Unit 481
    price $2,068
    square feet 1,090
    availibility Jul 2
  • Unit 483
    price $2,111
    square feet 1,090
    availibility Aug 7

The Helen $2,069 – $3,472
2 Beds 2 Baths 1,040 Sq Ft $300 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 276
    price $2,069
    square feet 1,040
    availibility May 15
  • Unit 394
    price $2,083
    square feet 1,040
    availibility Jun 20
  • Unit 374
    price $2,138
    square feet 1,040
    availibility Jun 30
The Eureka $2,341 – $3,212
2 Beds 2 Baths 1,300 Sq Ft $300 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 424
    price $2,341
    square feet 1,300
    availibility Aug 3
The Allan Call for Rent Not Available
2 Beds 2 Baths 1,330 Sq Ft $300 Deposit
The Edgar $2,307 – $5,397
3 Beds 2 Baths 1,204 Sq Ft $300 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 420
    price $2,307
    square feet 1,204
    availibility Now
  • Unit 460
    price $2,377
    square feet 1,204
    availibility Jul 14
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • One-Time Move-In Fees
  • Administrative Fee
    $150
  • Dogs Allowed
  • No fees required
  • Weight limit
    --
  • Pet Limit
    2
  • Restrictions:
    Pit Bulls, Rottweilers, Presa Canarios, German Shepherds, Huskies, Malamutes, Dobermans, Chow Chows, St. Bernards, Great Danes, Akitas, Terriers (Staffordshire), Wolf Breeds, American Bull Dogs, Karelian Bear Dogs, Any hybrid or mixed breed of one of the aforementioned breeds
  • Cats Allowed
  • Monthly pet rent
    $50
  • One time Fee
    $0
  • Pet deposit
    $400
  • Weight limit
    --
  • Pet Limit
    2
  • Comments:
    Pet rent will be an additional $25/month for the second pet and an additional $200 deposit
  • Parking
  • Garage
    --

Details

Lease Options

  • 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13
  • Short term lease

Property Information

  • Built in 1999
  • 348 units/4 stories

Matterport 3D Tours

1BR, 1BA With Den - The Bells
1/6

About Arbor Ridge

Settle into the good life at Arbor Ridge Apartments. Choose from one, two, and three-bedroom apartments in Owings Mills, Maryland, so you can decide how much space you need to live comfortably.Our convenient location near Mill Station puts you right where you want to be near Randallstown in Owings Mills, with plenty of great dining, shopping, and recreation opportunities just around the corner.Stop searching and start living. Call Arbor Ridge Apartments home

Arbor Ridge is an apartment community located in Baltimore County and the 21117 ZIP Code. This area is served by the Baltimore County Public Schools attendance zone.

Unique Features

  • Carpeting
  • Resident Lounge
  • Washer/Dryer Included
  • Walk-In Closets*
  • BBQ Grills
  • On-Site Dog Park
  • Fireplace*
  • Flexible Rent Payments
  • Amazon HUB Package Lockers
  • Car Care Center
  • Private Patio
  • Stainless-Steel Appliances*

Contact

View Property Website
Languages: English & Spanish
Open 10am - 5pm Today
  • Monday - Friday, 10am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Clubhouse

Business Center

  • Package Service
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Online Services
  • Pet Play Area
  • Business Center
  • Clubhouse
  • Lounge
  • Walk-Up
  • Fitness Center
  • Pool
  • Sundeck
  • Grill
  • Picnic Area
  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

Walk-In Closets

Granite Countertops

Yard

Microwave

Highlights

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Smoke Free
  • Cable Ready
  • Tub/Shower
  • Fireplace

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Freezer
  • Warming Drawer
  • Instant Hot Water
  • Quartz Countertops
  • Gas Range

Model Details

  • Carpet
  • Dining Room
  • Walk-In Closets
  • Window Coverings
  • Balcony
  • Patio
  • Yard
  • Lawn
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Online Services
  • Pet Play Area
  • Business Center
  • Clubhouse
  • Lounge
  • Walk-Up
  • Sundeck
  • Grill
  • Picnic Area
  • Dog Park
  • Fitness Center
  • Pool
  • Carpeting
  • Resident Lounge
  • Washer/Dryer Included
  • Walk-In Closets*
  • BBQ Grills
  • On-Site Dog Park
  • Fireplace*
  • Flexible Rent Payments
  • Amazon HUB Package Lockers
  • Car Care Center
  • Private Patio
  • Stainless-Steel Appliances*
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Smoke Free
  • Cable Ready
  • Tub/Shower
  • Fireplace
  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Freezer
  • Warming Drawer
  • Instant Hot Water
  • Quartz Countertops
  • Gas Range
  • Carpet
  • Dining Room
  • Walk-In Closets
  • Window Coverings
  • Balcony
  • Patio
  • Yard
  • Lawn
Expenses
Recurring
Cat Rent $50
One-Time
Cat Fee $0
Cat Deposit $400
Dog Fee $0
Office Hours
Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 5pm
Sunday Closed
443-315-2599
City - Owings Mills

In the suburbs of Baltimore is the charming community of Owings Mills, Maryland. Get outdoors in Owings Mills and visit Northwest Regional Park. It’s a lovely place to play sports on the open green, walk the trails, and grill out by an array of picnic tables.

Owings Mills houses many public and private schools, each being an important asset to the community and its educational focus. After you find your apartment in Owings Mills, there are a few must-try restaurants around town. Test your pallet at Taj Palace for classic Indian eats, or go next door and try Artful Gourmet Bistro, a chic family-owned bar and grill. Famous for its quality southern cuisine, Granny’s is a local favorite and is host to live jazz on Fridays.

Learn more about living in Owings Mills 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Stevenson Univ., Owings Mills
Drive: 7 min 3.3 mi
Stevenson Univ., Greenspring
Drive: 17 min 7.1 mi
Coppin State University
Drive: 27 min 11.3 mi
Towson University
Drive: 25 min 13.7 mi
Arbor Ridge is within 7 minutes or 3.3 miles from Stevenson Univ., Owings Mills. It is also near Stevenson Univ., Greenspring and Coppin State University.
Schools
  • Public Schools
  • Private Schools
New Town Elementary
Public Elementary School
Grades PK-5
809 Students
Nearby
Lyons Mill Elementary
Public Elementary School
Grades K-5
622 Students
Attendance Zone
Deer Park Elementary
Public Elementary School
Grades PK-5
414 Students
Nearby
Northwest Academy of Health Sciences
Public Middle School
Grades 6-8
759 Students
Attendance Zone
New Town High
Public High School
Grades 9-12
1,316 Students
Attendance Zone
Mcdonogh School
Private Elementary, Middle & High School
Grades PK-12
1,409 Students
Nearby
Faith Christian Fellowship Academy
Private Elementary & Middle School
Grades PK-8
95 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology
Transportation

Transportation options available in Owings Mills include Old Court, located 5.1 miles from Arbor Ridge. Arbor Ridge is near Baltimore/Washington International Thurgood Marshall, located 20.5 miles or 32 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Old Court
Drive: 10 min 5.1 mi
Milford Mill
Drive: 16 min 6.6 mi
Reisterstown Plaza
Drive: 19 min 8.3 mi
Owings Mills
Drive: 15 min 8.5 mi
Rogers Avenue
Drive: 20 min 9.1 mi
Commuter Rail Distance
Commuter Rail Distance
Halethorpe
Drive: 24 min 16.0 mi
West Baltimore
Drive: 28 min 16.1 mi
Penn Station
Drive: 29 min 17.1 mi
St Denis
Drive: 27 min 17.7 mi
Camden Station
Drive: 32 min 20.2 mi
Airports Distance
Airports Distance
Baltimore/Washington International Thurgood Marshall
Drive: 32 min 20.5 mi
Somewhat Walkable
55
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Some Transit
43
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Somewhat Bikeable
33
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Arbor Ridge.

Shopping Centers Distance
Shopping Centers Distance
Lakeside Village Shopping Center
Walk: 4 min 0.2 mi
Metro Centre at Owings Mills
Drive: 3 min 1.3 mi
Mill Station
Drive: 3 min 1.3 mi
Arbor Ridge has 3 shopping centers within 1.3 miles, which is about a 3-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Soldiers Delight Natural Environment Area (NEA)
Drive: 8 min 3.5 mi
Irvine Nature Center
Drive: 9 min 3.9 mi
Rodgers Farms
Drive: 14 min 6.4 mi
Patapsco Valley State Park
Drive: 22 min 8.5 mi
Mt Pleasant - Howard County Conservancy
Drive: 22 min 10.3 mi
Arbor Ridge has 5 parks within 10.3 miles, including Soldiers Delight Natural Environment Area (NEA), Irvine Nature Center, and Rodgers Farms.
Hospitals Distance
Hospitals Distance
Northwest Hospital Center
Drive: 7 min 3.6 mi
Levindale Hebrew Geriatric Center and Hospital
Drive: 22 min 9.6 mi
University of Maryland Rehabilitation & Orthopaedic Institute
Drive: 19 min 11.3 mi
Arbor Ridge has 3 hospitals within 11.3 miles, the nearest is Northwest Hospital Center which is 3.6 miles away and a 7 minute drive.
Military Bases Distance
Military Bases Distance
Fort George Meade
Drive: 46 min 28.4 mi
Arbor Ridge is 28.4 miles and a 46 minute drive from Fort George Meade.
 
 

Property Ratings at Arbor Ridge

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

5.0
Excellent
Out of 5

5.0 Blended Score

15 Renter Reviews

Share details of your own experience with this property

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  • Rating High-Low
  1. ...
  2. ...
1/17/24
Poor Service Management, Smoking in apartments not addressed

Went thru same situation previously report in another review regarding AC. Had to sit in rental office for 4 hours just to get someone to address my AC problem. took 2 weeks to fix and they didnt even want to pay for my hotel. Supposed to be a no smoking establishment but people are smoking in their apartments and it's coming through the ventilation. sent 3 emails and came in person to complain. nothing change. my whole place smells like cigarettes

4/14/22
DO NOT MOVE HERE

Pest issues. Rent is extremely high. The inside of the buildings are filthy. Parking is terrible. The leasing staff when I first moved in 2 years ago were so nice and helpful always. When they switched over management the new staff never answers the phone and are rude. Almost everything in the unit broke at some point. AC broke multiple times and was told the units are “old” and “won’t get replaced until they can’t repair it anymore”. I went without air for almost two weeks and was given a BOX FAN when calling emergency maintenance to cool my entire apartment before they replaced it with a new system. Worst living experience.

3/3/22
I would strongly recommend Arbor Ridge Apartment

Arbor ridge has been extremely thoughtful and attentive to our needs. The maintenance team is fabulous, handling any problem very promptly and kindly. They are real wizards. And the staff is very human, nice, understanding and compassionate. We love the Arbor Ridge apartment. They are really spacious on the inside and have nice Swimming pool . Arbor Ridge really maintains everything inside and out to keep it looking pretty and clean. Whenever we've had any issues they've been more than willing to discuss them and to find a good solution, which is rare in other community. They are also GREAT about allowing pets. I would highly recommend renting from Arbor Ridge and I can assure you, I am a real resident here.

3/1/22
It’s an apartment

The apartment is decent but the price is a little high with no utilities included. The walls are somewhat thin. You can’t hear everything but if you have children living above you or people who like loud music good luck. Our BGE bill is outrageous for a low ceiling two bedroom in the summer time. Called both the apartment and BGE nothing was done and then the AC coincidentally broke in September. Was told we had to wait till next year for it to be fixed. When we first moved in (in the middle of July )the AC didn’t work at all! The first maintenance man did not fix anything. Had to call again and they realized the apartment wasn’t getting air at all they had to reroute it. Even with that fix one of the bedrooms would still be 10 degrees hotter than the rest of the apartment. Complained about that and was told to just close other vents if that didn’t work nothing else they could do because “the system is old” The location is great and the neighborhood is quite. I can walk my dog safely. Efficient in removing snow and they clean the hallways frequently. The pool and gym are veryy small considering the rent rate. However I love the lockers for packages gives me piece of mind.

3/27/20
Thank you!

I’ve lived at The Point for a year, and just renewed my lease. I truly love this neighborhood, and the leasing staff is top notch. Kallen, India, and Rafell are all very professional, kind, and super helpful. I can’t compliment and thank them enough for helping me feel so comfortable, particularly since this was my first time living alone. I feel safe here, and actually know my neighbors. Feels like home for sure.

Property Manager at Arbor Ridge, Responded To This Review

Hi Erica, We're so happy you've chosen to stay here at The Point at Owings Mills for another year! Thanks for your continued residency and for complimenting our hard-working staff. It's residents like you that make The Point at Owings Mills such a wonderful place to call home!

9/13/19
You will regret moving here.

The office staff will portray themselves and the community positively to get residents. Once you sign the lease you will see a disrespectful office staff, units in need of constant repair, 20 year old appliances that are often malfunctioning. Pest issues, parking issues, if you want a decent parking space it will cost $100 monthly. Business center with broken computers and printers, no ink and you must bring your own paper. Residents are not allowed to walk through the lobby once becoming a resident. The noise level is unbearable, buildings are smelly and dirty, patio furniture has been stolen, etc. .

Property Manager at Arbor Ridge, Responded To This Review

We're sorry you feel this way about our community. We're proud of the excellent value and service we provide at The Point at Owings Mills and we regret that you're unable to echo our sentiments. We hope that you'll allow us an opportunity to address the concerns raised in your review by contacting us directly via email at customerservice@pancomgt.com. Thank you.

3/28/19
Wonderful experience, nice to be here

Apartments surroundings are maintained well. Nice to be here. The location of the apartments is quiet, convenient, and the property is always maintained. The standards of professionalism is always displayed by the staff members with a polite greeting, warm welcome and sense of urgency to assist with whatever is needed. Thank you management for a job well done!

12/12/18
Will not recommend

Briarwood was good (Avalon management) But not the current management (Panco) . They are not really concerned about tenants. if you expect them to solve any issues , you are wrong .. No way they will do it. Had a very bad experience with property manager and the staff at leasing center. Not worth for the rent your paying , there are many better choices around in owingsmills for less rent . Better SqFt, better community so on ... Not quiet safe, Car wheels were stolen twice(even with wheel locks), and the response from property manager when complained is "Crime has no address and we are not responsible" . If you are a family and having kid , think twice before you lease here . They can even send lease violation/termination notice for the noise made by 1 year old kid (even in non silent hours). they charged a huge amount for the stains on the carpet which was used for more than 3 years . So you can expect many surprises and additional charges while moving out even if you clean the apartment . They suck your money with all unknown charges. Fear "Panco Management".

7/24/18
Stay away

Do not move here. All they want to do is take your money. My ceiling have been having issues since 6/10/18, they have ye5 to resolve the issue. They refuse to move me to another unit. The property manager cara nettles is ver6 unprofessional. She will yell at you and if you are right and she’s wrong she will call the police on you to band you from coming into the leasing office. Yes she called the police because she was wrong for over a month regarding this ceiling

2/21/18
Terrible once management switched August 2017

I have lived here for years and this apt was great when it was managed my Avalon as it was called Apts of Briarwood. In Aug 2017, they lost the bid for this apt complex and the new management company is Panco. It’s been a nightmare ever since. I can’t wait until my lease is up. I will not be renewing!! The leasing staff is very rude now under Panco, but was completely different under Avalon. Kallen especially as she doesn’t have a clue!! Cara is the new property manager and unfortunately you are only as good your staff. The callboxto my bldg is still broke and is going on now 7 months and it still hasn’t been fixed. They keep saying oh the company is coming out to fix them all. I’ve reported this problem numerous times since sept 2017 and it’s now Feb 2018 and it’s still not fixed. The carpet used to get cleaned regularly under Avalon, but Panco has yet to do it and there are stains on the carpet hallway floors as well as trash left which no one gets up. The maintenance staff take extra long to respond to requests. Maintenance staff takes up all the parking and double park there cars/trucks. The leasing office take forever answering the phone that even when you go in, you have to insert yourself to get some assistance!! There is dog poop left everyone as they should be making or enforcing neighbors to clean up after there pets. Kallen in the leasing office spends all day writing stupid messages on the message board instead of doing her job as a leasing agent like assisting your tenants, maybe answer the phone or actually help someone for once!!! The grounds aren’t clean as they used to be. Oh and when it snows they never put salt down until well after, but by this time it’s icy. Under avalon management they always pretreated and kept the sidewalks clear so people can walk. Not under Panco this winter I slipped numerous times because it was icy due to this sorry apt complex not putting any salt down.. My friends now ask me if the grounds are treated otherwise they aren’t coming over because they have seen how bad and icy it was at my apt complex on more than one occasion. it’s a wonder no one has fallen yet- a lawsuit waiting to happen!!

Property Manager at Arbor Ridge, Responded To This Review

Thank you for this review of The Point at Owings Mills. We're sorry to hear that you haven't been happy here recently. Even though it's not what we want to hear, we appreciate you sharing this feedback because it shows us where we need to improve. We'd like to speak with you directly so we can discuss your concerns and see what we can do to make things better for you, so please give us a call at leasingowingsmills@pancomgt.com or 410-581-3816. Thanks.

9/22/17
So far, so good!

I moved into these apartments when Avalon was managing the property. When I heard that Panco would be the new property manager I was upset, since I had just moved from a complex which went through the same thing and the people who took over were horrible! But I was pleasantly surprised by Panco and their willingness to assist us to assure that we had everything we needed. The property is well maintained, they have started making improvements, and the staff has been very helpful and professional. The service team goes that extra mile to keep everything running smoothly. My only complaint would be the small size of the apartments. I had more more space in my previous one, but I do so love the setup. I am optimistic that this will continue to be a good location for me. Thanks Panco.

8/28/15
Convenient!

The location of these apartments are in a great area that is close to everything from markets, shopping, highways; even local farmers markets. The amenities are also great and convenient! Having a washer and dryer inside your apartment is very convenient. The employees are great from the leasing office to the ground keepers. They have a really nice club house and pool area that is great for cookouts and events. I love it here!

8/8/15
Great Experience

Having lived in this complex for over 2 years in both an apartment and a townhouse, I have nothing but good things to say. The staff has been very helpful with everything, including adding and releasing roommates, transferring from an apartment to a townhouse in the middle of a lease, and completing maintenance requests very quickly. We have never had a problem with noisy neighbors or other disturbances. I couldn't have asked for a better experience for my first time renting an apartment.

7/29/15
Best Apartment Complex in Owings Mills!!!

I have lived at the Briarwood apartments for a year and a half now and I have had a great experience so far. As a single woman it was very important to me to find an apartment that I felt safe in. I love that you have to have a key to get into the building so not just anyone can just walk in. Even your guests have to be buzzed in in order to enter the building. The staff is very friendly and helpful and they truly care about your experience here. My building is very quiet and my neighbors are very friendly, everyone says hi and has a smile on there face. I highly recommend the Briarwood apartments you won't be disappointed!!!

2/10/14
Bad Customer Service!

The community is very nice and clean. There are lots of children so it is noisy at times. The maintenance staff is great and they will take care of things in a very timely manner. The office staff was very helpful with my move-in process; however, the office hours are extremely inconvenient for anyone who works 9-5 hours. The office holds packages if they receive them, and they will not deliver them to your room (even if you request it). So once the office is closed, you will have to wait for your package until the next time its open. It has been 3 months since I have moved out and I have yet to receive my $350.00 security deposit. This is partially Briarwood's fault as well as the whole AvalonBay Community. A Briarwood associate entered my forwarding address incorrectly so the initial check was sent out to the wrong place. Once I found out about there mistake, I asked to have another check sent to my new address and the AvalonBay representative was very helpful, however, it has been over a month since he "sent" the check out. I called again today to see what the issue was, and this time the representative was rude and suggested that I check my local post office (I live in Baltimore City so there are about 5 of those) and see if they are holding it. When I told her I would prefer she just send another check, she acted like my request was insane. I think it is insane they expect me to go search for something they owe me! In short: A nice community but the office and corporate office are not easy to deal with!!! And they don't appreciate their residents!!

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9204 Appleford Cir

Owings Mills, MD 21117

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