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Language: English

Open 10am - 6pm Today

View All Hours Office Hours Monday - Saturday, 10am - 6pm Sunday, Closed

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call 858-290-7897
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California San Diego County San Diego Carmel Valley Altura

Altura

11921 Carmel Creek Rd, San Diego, CA 92130

4.4 (100 reviews)

Property Rating

4.4
Great
Out of 5

4.4 Blended Score

See all 100 Renter Reviews

How Is This Rating Determined?

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Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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Today
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858-290-7897
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  • Monthly Rent

    $3,726 - $6,409

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 3.5 ba

  • Square Feet

    817 - 2,366 sq ft

Altura
Property Management Company Logo
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Seek the exceptional, and youll reach Altura Apartments. Situated against the backdrop of a rocky hillside in the stunning Carmel Valley, San Diego, our apartments bring you a luxury-infused lifestyle with the right amount of natural escapes and desirable employers. Discover all the fantastic amenities and household features that turn our community into a live-work-play hub for goal-getters, fun lovers, and everyone in between. Greystar California, Inc. dba Greystar Corp. License No. 1525765 Broker: Gerard S. Donohue License No. 01265072

Read More

Pricing & Floor Plans

filter results by bedrooms
B5 2x2 $3,726 – $3,924
2 Beds 2 Baths 1,135 Sq Ft $700 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 211
    price $3,726
    square feet 1,135
    availibility Now
B2 2x2 $3,746 – $3,945
2 Beds 2 Baths 1,157 Sq Ft $700 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 223
    price $3,746
    square feet 1,157
    availibility Now
  • Unit 225
    price $3,746
    square feet 1,157
    availibility Now
B4 2x2 $3,751 – $4,049
2 Beds 2 Baths 1,163 Sq Ft $700 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 364
    price $3,801
    square feet 1,163
    availibility Now
  • Unit 114
    price $3,751
    square feet 1,163
    availibility Jun 20
C1 3x2 $3,987 – $4,225
3 Beds 2 Baths 1,373 Sq Ft $700 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 216
    price $3,987
    square feet 1,373
    availibility Now
  • Unit 222
    price $3,987
    square feet 1,373
    availibility Now
  • Unit 316
    price $3,987
    square feet 1,373
    availibility Now
  • Unit 262
    price $4,012
    square feet 1,373
    availibility Now

TH1P 3x3.5 $6,086 – $6,409
3 Beds 3.5 Baths 2,141 Sq Ft $700 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 144
    price $6,086
    square feet 2,141
    availibility Now
A3 1x1 Call for Rent Not Available
1 Bed 1 Bath 817 Sq Ft $700 Deposit
B7 1x2 Plus Den Call for Rent Not Available
1 Bed 2 Baths 1,233 Sq Ft $700 Deposit
B1 2x1 Call for Rent Not Available
2 Beds 1 Bath 951 Sq Ft $700 Deposit
B3 2x2 Call for Rent Not Available
2 Beds 2 Baths 1,117 Sq Ft $700 Deposit
B6 2x2 Call for Rent Not Available
2 Beds 2 Baths 1,192 Sq Ft $700 Deposit
B8 2x2 Call for Rent Not Available
2 Beds 2 Baths 1,301 Sq Ft $700 Deposit
TH2C 3x2.5 Call for Rent Not Available
3 Beds 2.5 Baths 1,784 Sq Ft $700 Deposit
TH2P 3x3.5 Call for Rent Not Available
3 Beds 3.5 Baths 1,958 Sq Ft $700 Deposit
TH1C 3x3.5 Call for Rent Not Available
3 Beds 3.5 Baths 2,366 Sq Ft $700 Deposit
B5 2x2 $3,726 – $3,924
2 Beds 2 Baths 1,135 Sq Ft $700 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 211
    price $3,726
    square feet 1,135
    availibility Now
B2 2x2 $3,746 – $3,945
2 Beds 2 Baths 1,157 Sq Ft $700 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 223
    price $3,746
    square feet 1,157
    availibility Now
  • Unit 225
    price $3,746
    square feet 1,157
    availibility Now
B4 2x2 $3,751 – $4,049
2 Beds 2 Baths 1,163 Sq Ft $700 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 364
    price $3,801
    square feet 1,163
    availibility Now
  • Unit 114
    price $3,751
    square feet 1,163
    availibility Jun 20
B1 2x1 Call for Rent Not Available
2 Beds 1 Bath 951 Sq Ft $700 Deposit
B3 2x2 Call for Rent Not Available
2 Beds 2 Baths 1,117 Sq Ft $700 Deposit
B6 2x2 Call for Rent Not Available
2 Beds 2 Baths 1,192 Sq Ft $700 Deposit
B8 2x2 Call for Rent Not Available
2 Beds 2 Baths 1,301 Sq Ft $700 Deposit
C1 3x2 $3,987 – $4,225
3 Beds 2 Baths 1,373 Sq Ft $700 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 216
    price $3,987
    square feet 1,373
    availibility Now
  • Unit 222
    price $3,987
    square feet 1,373
    availibility Now
  • Unit 316
    price $3,987
    square feet 1,373
    availibility Now
  • Unit 262
    price $4,012
    square feet 1,373
    availibility Now

TH1P 3x3.5 $6,086 – $6,409
3 Beds 3.5 Baths 2,141 Sq Ft $700 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 144
    price $6,086
    square feet 2,141
    availibility Now
TH2C 3x2.5 Call for Rent Not Available
3 Beds 2.5 Baths 1,784 Sq Ft $700 Deposit
TH2P 3x3.5 Call for Rent Not Available
3 Beds 3.5 Baths 1,958 Sq Ft $700 Deposit
TH1C 3x3.5 Call for Rent Not Available
3 Beds 3.5 Baths 2,366 Sq Ft $700 Deposit
A3 1x1 Call for Rent Not Available
1 Bed 1 Bath 817 Sq Ft $700 Deposit
B7 1x2 Plus Den Call for Rent Not Available
1 Bed 2 Baths 1,233 Sq Ft $700 Deposit
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Application Fee
    $35
  • Dogs Allowed
  • Monthly pet rent
    $50
  • One time Fee
    $0
  • Pet deposit
    $500
  • Pet Limit
    2
  • Comments:
    Maximum of 2 Pets per Apartment. Breed Restrictions Apply - Select Homes Only
  • Cats Allowed
  • Monthly pet rent
    $50
  • One time Fee
    $0
  • Pet deposit
    $500
  • Pet Limit
    2
  • Comments:
    Maximum of 2 Pets per Apartment. Breed Restrictions Apply - Select Homes Only
  • Parking
  • Other
    --

Details

Lease Options

  • 6, 7, 8, 9, 10, 11, 12, 13, 14, 15

Property Information

  • Built in 2017
  • 181 units/3 stories

Matterport 3D Tours

Clubhouse
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Property Site Map

Select a unit to view pricing & availability

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Viewing Floor:
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3 (2 units)
4 (0 unit)

About Altura

Seek the exceptional, and youll reach Altura Apartments. Situated against the backdrop of a rocky hillside in the stunning Carmel Valley, San Diego, our apartments bring you a luxury-infused lifestyle with the right amount of natural escapes and desirable employers. Discover all the fantastic amenities and household features that turn our community into a live-work-play hub for goal-getters, fun lovers, and everyone in between. Greystar California, Inc. dba Greystar Corp. License No. 1525765 Broker: Gerard S. Donohue License No. 01265072

Altura is an apartment community located in San Diego County and the 92130 ZIP Code. This area is served by the San Dieguito Union High attendance zone.

Unique Features

  • 2 Resort Style Pool Areas
  • Bicycle Repair Room
  • Vaulted Ceilings*
  • Conference Room
  • Controlled Access Parking Garage
  • French Door Refrigerator
  • Nest Thermostat
  • Pet Friendly
  • Smoke Free Community
  • Large Center Island*
  • Wifi Business Lounge
  • 24 Hour Fitness Center with Precor Equipment
  • Cabanas with TV's & Common Area Wifi
  • Clubhouse & Game Room
  • Foosball & Ping Pong Tables
  • Parcel Pending- Package Management Solution
  • Spacious Showers with Tile Finish*
  • Underlit Cabinets
  • High End Kitchen w/Quartz Countertops
  • Interactive Sports Simulator
  • Dog Run
  • Easy Access To SR 56, Interstates 5 & 805
  • On-site Storage Spaces
  • Pet Spa
  • Wine Fridges*
  • Wood-Style Plank Flooring
  • Direct Access Garages*
  • Electric Vehicle Charging Stations
  • Spin Bike & Yoga Room with Fitness on Demand

Contact

View Property Website
Language: English
Open 10am - 6pm Today
  • Monday - Saturday, 10am - 6pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Clubhouse

Controlled Access

  • Wi-Fi
  • Controlled Access
  • EV Charging
  • Business Center
  • Clubhouse
  • Lounge
  • Storage Space
  • Conference Rooms
  • Fitness Center
  • Spa
  • Pool
  • Walking/Biking Trails
  • Gameroom
  • Cabana
  • Grill
  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

Hardwood Floors

Walk-In Closets

  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Sprinkler System
  • Stainless Steel Appliances
  • Kitchen
  • Refrigerator
  • Breakfast Nook
  • Quartz Countertops
  • Hardwood Floors
  • Vaulted Ceiling
  • Walk-In Closets
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Wi-Fi
  • Controlled Access
  • EV Charging
  • Business Center
  • Clubhouse
  • Lounge
  • Storage Space
  • Conference Rooms
  • Cabana
  • Grill
  • Dog Park
  • Fitness Center
  • Spa
  • Pool
  • Walking/Biking Trails
  • Gameroom
  • 2 Resort Style Pool Areas
  • Bicycle Repair Room
  • Vaulted Ceilings*
  • Conference Room
  • Controlled Access Parking Garage
  • French Door Refrigerator
  • Nest Thermostat
  • Pet Friendly
  • Smoke Free Community
  • Large Center Island*
  • Wifi Business Lounge
  • 24 Hour Fitness Center with Precor Equipment
  • Cabanas with TV's & Common Area Wifi
  • Clubhouse & Game Room
  • Foosball & Ping Pong Tables
  • Parcel Pending- Package Management Solution
  • Spacious Showers with Tile Finish*
  • Underlit Cabinets
  • High End Kitchen w/Quartz Countertops
  • Interactive Sports Simulator
  • Dog Run
  • Easy Access To SR 56, Interstates 5 & 805
  • On-site Storage Spaces
  • Pet Spa
  • Wine Fridges*
  • Wood-Style Plank Flooring
  • Direct Access Garages*
  • Electric Vehicle Charging Stations
  • Spin Bike & Yoga Room with Fitness on Demand
  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Sprinkler System
  • Stainless Steel Appliances
  • Kitchen
  • Refrigerator
  • Breakfast Nook
  • Quartz Countertops
  • Hardwood Floors
  • Vaulted Ceiling
  • Walk-In Closets
  • Balcony
  • Patio
Expenses
Recurring
Cat Rent $50
Dog Rent $50
One-Time
Cat Fee $0
Cat Deposit $500
Dog Fee $0
Dog Deposit $500
Office Hours
Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 6pm
Sunday Closed
858-290-7897
Neighborhood

Situated in the northwestern portion of San Diego, Carmel Valley is regarded as one of the most luxurious neighborhoods in the city. Carmel Valley touts spacious homes atop steep hills, upscale shopping centers, delightful restaurants, and exceptional schools.

The neighborhood’s natural beauty and prime location contributes to an enviable, active lifestyle. A host of lush neighborhood parks and numerous recreation centers offer plenty of options for enjoying the outdoors. Carmel Valley also borders the sprawling Torrey Pines State Reserve, which is a great spot for exploring multi-use trails, beautiful beaches, lagoons, and observing wildlife.

The University of California San Diego lies just south of the neighborhood in addition to Westfield UTC, Birch Aquarium at Scripps Institution of Oceanography, La Jolla Shores Park, and several renowned medical centers. Convenience to I-5 and I-805 makes getting around from Carmel Valley a breeze.

Learn more about living in Carmel Valley 
Education
Colleges & Universities Distance
Colleges & Universities Distance
UC San Diego, Main Campus
Drive: 9 min 6.0 mi
UC San Diego, Scripps
Drive: 12 min 7.4 mi
MiraCosta College, San Elijo
Drive: 12 min 7.7 mi
San Diego Miramar College
Drive: 15 min 10.3 mi
Altura is within 9 minutes or 6.0 miles from UC San Diego, Main Campus. It is also near UC San Diego, Scripps and MiraCosta College, San Elijo.
Schools
  • Public Schools
  • Private Schools
Carmel Del Mar Elementary
Public Elementary School
Grades K-6
557 Students
Attendance Zone
R. Roger Rowe Elementary
Public Elementary School
Grades K-5
350 Students
Nearby
Carmel Valley Middle
Public Middle School
Grades 7-8
768 Students
Attendance Zone
Torrey Pines High
Public High School
Grades 9-12
2,614 Students
Attendance Zone
San Diego Jewish Academy
Private Elementary, Middle & High School
Grades PK-12
569 Students
Nearby
St. James Academy
Private Elementary & Middle School
Grades PK-8
212 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in San Diego include Ucsd Health La Jolla Station, located 5.7 miles from Altura. Altura is near San Diego International, located 16.6 miles or 22 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Ucsd Health La Jolla Station
Drive: 9 min 5.7 mi
Executive Drive Station
Drive: 9 min 6.1 mi
Va Medical Center Station
Drive: 11 min 6.7 mi
Ucsd Central Campus Station
Drive: 11 min 6.7 mi
Utc Station
Drive: 10 min 6.8 mi
Commuter Rail Distance
Commuter Rail Distance
Sorrento Valley
Drive: 6 min 3.7 mi
Solana Beach
Drive: 11 min 6.8 mi
Encinitas
Drive: 15 min 10.5 mi
Old Town Transit Center
Drive: 19 min 14.8 mi
Carlsbad Poinsettia
Drive: 20 min 14.9 mi
Airports Distance
Airports Distance
San Diego International
Drive: 22 min 16.6 mi
Car-Dependent
44
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Minimal Transit
0
Transit Score®
Out of 100
Somewhat Bikeable
36
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Altura.

Shopping Centers Distance
Shopping Centers Distance
Piazza Carmel
Walk: 12 min 0.6 mi
Del Mar Highlands Town Center
Drive: 5 min 1.8 mi
Torrey Corner
Drive: 6 min 3.0 mi
Altura has 3 shopping centers within 3.0 miles, which is about a 6-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Torrey Pines State Beach
Drive: 11 min 4.4 mi
Torrey Pines State Reserve
Drive: 11 min 6.1 mi
San Dieguito County Park
Drive: 11 min 6.9 mi
Birch Aquarium at Scripps
Drive: 12 min 7.2 mi
Los Penasquitos Canyon Preserve
Drive: 19 min 8.0 mi
Altura has 5 parks within 8.0 miles, including Torrey Pines State Reserve, Torrey Pines State Beach, and Los Penasquitos Canyon Preserve.
Hospitals Distance
Hospitals Distance
Scripps Memorial Hospital La Jolla
Drive: 7 min 5.0 mi
Scripps Green Hospital
Drive: 9 min 6.0 mi
Scripps Memorial Hospital - Encinitas
Drive: 12 min 9.1 mi
Altura has 3 hospitals within 9.1 miles, the nearest is Scripps Memorial Hospital La Jolla which is 5.0 miles away and a 7 minute drive.
Military Bases Distance
Military Bases Distance
USMC Air Station Miramar
Drive: 24 min 15.0 mi
Altura is 15.0 miles and a 24 minute drive from USMC Air Station Miramar.
 
 

Property Ratings at Altura

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.4
Great
Out of 5

4.4 Blended Score

100 Renter Reviews

Share details of your own experience with this property

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  • Rating High-Low
  1. ...
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5/12/25
Verified Renter

beware of the parking you will get towed anybody can get towed they pray on the people that live there. The towing makes money on resident and this should not be allowed. other than that it a great place to live the place has many view plans for your price range.

Property Manager at Altura, Responded To This Review

Hello, Thank you for your feedback. We’re glad to hear you enjoy living here and appreciate the variety of floor plans available. We do want to be transparent about parking enforcement. The towing policy is in place to maintain fairness and ensure that spaces remain available for residents and their guests who follow the rules. All residents acknowledge these guidelines during vehicle registration, and clear signage is posted at the entrances of the property to avoid confusion. We understand that towing is inconvenient, but it is preventable with a valid visitor pass. If you ever have questions or need assistance with parking procedures, please contact the leasing office; our team is always here to help. Thank you again for sharing your experience. Best regards, The Altura Team

5/5/25
Verified Renter

Safety and cleanliness is outstanding!!! Maintenance crew, I give a “10”

Property Manager at Altura, Responded To This Review

Hello, Thank you so much for the amazing 5-star review! We're thrilled to hear that you appreciate our commitment to safety and cleanliness. We'll be sure to pass your kind words along to our maintenance crew. They’ll be proud to know their hard work earned a “10”! Warmly, The Altura Team

3/16/25
Verified Renter

Altura is the best complex we’ve stayed so far!!! The staff is so friendly and accommodating!!! Yesterday, we needed some assistance and your staff were so helpful !!!

Property Manager at Altura, Responded To This Review

Hello, Thank you so much for your kind words! We’re thrilled to hear that Altura has been the best complex you’ve stayed at so far. Our team takes great pride in providing friendly and accommodating service, and we’re delighted that we could assist you when needed. We truly appreciate your feedback and look forward to making your future stays just as enjoyable! Respectfully, The Altura Team

1/18/25
Verified Renter

Maintenance specially Andrew Vento was excellent!!!

Property Manager at Altura, Responded To This Review

Hello, Thank you for your kind words and for the 5-star review! We're thrilled to hear that Andrew Vento and our maintenance team provided excellent service. We'll be sure to pass along your praise to Andrew—it means a lot to us. If there's anything else we can do for you, please don’t hesitate to reach out! Warmly, The Altura Team

11/10/24
Verified Renter

Easy and simple process from apt tour to contract sign. Keep up the great work team!!! Thanks Michael.

9/20/24
Verified Renter

Los unicos dos grandes puntos negativos de Altura son: 1) Que el Edificio tenga solo entrada por una puerta de servicio que no es buena imagen . 2) Que el edfkicio no tenga elevador de carga

Property Manager at Altura, Responded To This Review

Thank you for your review, Please reach out to the leasing office at 858-299-4233 so we can discuss these items further. Warmly, The Altura Team

7/15/24
Verified Renter

People in management office and maintenance are great

Property Manager at Altura, Responded To This Review

Hello, Thank you for your review. That's wonderful to hear! At Altura Apartments, we pride ourselves on providing exceptional service through our dedicated management and maintenance teams. Your positive feedback is truly appreciated. If there's anything else we can do to enhance your experience and earn us that extra star, please don't hesitate to let us know. Thank you for choosing Altura Apartments! Best Regards, The Altura Team

9/10/23
Verified Renter

Altura is a very nice place to live. We have been here more than four years. Highly recommend it as long as monthly rental rates remain reasonable.

Property Manager at Altura, Responded To This Review

Hello, Thank you for taking the time to share your positive review of Altura! We're thrilled to hear that you've had such a pleasant experience living here for more than four years. It's wonderful to know that you highly recommend Altura as a place to live, which speaks volumes about the quality of your experience. Affordable rental rates are indeed a crucial factor in choosing a place to live, and it's great that you've found Altura's rates reasonable so far. Maintaining affordability is essential for residents' long-term satisfaction, so we hope that we continue to meet this expectation for you. If you have any specific highlights or favorite features about Altura that you'd like to share, please feel free to include them. Your insights can be valuable for others considering this community as their future home. Once again, thank you for your recommendation, and we wish you many more enjoyable years at Altura! Best Regards, The Altura Team

9/2/23
Verified Renter

I have been living here for nearly 6 years. The new manager is a joy to work with. Most of the problems of the building have been resolved. The leasing team work really hard to keep this place in order.

Property Manager at Altura, Responded To This Review

Hello, Thank you for sharing your positive review! It's great to hear that you've had a positive experience. We are happy to know you have had a wonderful experience with the new manager. Your feedback is valuable and helps others looking for a place to live. It's always nice to hear about such positive experiences, and it's a testament to the hard work and dedication of our team. If you have any additional comments or suggestions, feel free to share them, as your input can contribute to the ongoing improvement of the community. Best Regards, The Altura Team

8/26/23
Verified Renter

Altura is a higher-end apartment complex which is mostly run very well. Location is good and amenities abound. Primarily suited for retirees and adults rather than a family place.

2/18/23
Verified Renter

Whenever I submitted maintenance requests, the response was prompt and the maintenance staff resolved the issues at one visit. Always appreciate for his good work!

Property Manager at Altura, Responded To This Review

Hello, Thank you for your wonderful review. We are thrilled to hear you had a great experience and will be sure to pass along your kind words. We strive to put customer satisfaction as our priority and your review reaffirms the hard work we contribute daily. Once again we thank you for taking the time to submit your kind review. Warmly, The Altura Team

1/29/23
Verified Renter

I like my apartment. My neighbors are friendly enough

1/25/23
Verified Renter

Altura is a relatively new apartment complex in a desirable area of San Diego.Close to the beach, shopping, markets etc. It has all the necessary amenities and is run well. The management office is run with minimum personnel who are stretched very thin. It needs more bodies.

Property Manager at Altura, Responded To This Review

Good morning, We appreciate you taking the time to complete this review with your kind words. Altura is certainly in an ideal location with most of what you need within a 10 minute drive. We are planning to hire an additional person in the near future to assist in our day to day functions. Please let us know if there is anything we can do for you to earn a 5-star review moving forward. Once again, we thank you for your review. Warmly, The Altura Team

1/16/23
Unacceptable Building Maintenance

We have been residents of Altura for six months, and up until this weekend, I would've given it 4.8 stars. On Saturday evening, we tried to leave our apartment only to find the interior hallway leading to the elevator completely dark (not even the emergency exit signs were illuminated), and of course, the elevator was out of service. No problem; call the emergency maintenance line and the problem would be fixed in a few hours, right? No. It is only an answering service that apparently no one monitors on weekends -- even for emergencies like no power and no elevator service. Even though we have power inside our apartment, the hallways, stairwells, parking garage, mailroom, and elevators have now been in the dark or nonfunctional for nearly 36 hours and still no response from the management of Altura, or its owner, Grey Star. They are apparently ignoring all calls and emails about this problem because it is a weekend, and one with a holiday. This has become a serious matter of safety and accessibility for the residents who entrust Altura to provide basic safety measures, like lit hallways and working elevators. We have a person in a wheelchair in our family who cannot exit the building without having to call the fire department. Additionally, Altura knows there are several residents here who are handicapped and rely on elevators. This is entirely UNACCEPTABLE. Also, we cannot retrieve any packages that are locked in the mailroom, due to that being affected by the power outage. My child has a textbook for a class that is locked in the mailroom locker, but there's no way to get anyone to unlock it. Again, it's a holiday, so no response from any management or maintenance. Even the Amazon and UPS employees are calling this "unreal", as they have to deliver packages to residents here in complete darkness. We previously lived in different apartment complex (similar to Altura) and whenever a problem arose on the weekend, we could call the emergency maintenance line and someone always responded. We expected the same here, but I guess we were wrong. So although our apartment is lovely inside and the grounds are beautifully landscaped and well-kept, we have a hallway that looks like a horror movie and no elevator service -- and no idea when any of it will be fixed. These are clearly deal-breakers. We will be moving as soon as possible -- especially when we have a child in a wheelchair who depends on an elevator and cannot use stairs.

Property Manager at Altura, Responded To This Review

Good morning, Thank you for your feedback and are sorry to hear that you had such a negative experience this weekend. We profusely apologize for the lack in communication during the power outage caused by the storm. We take this very seriously and have taken steps to ensure this doesn’t happen again. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every resident. We would like the opportunity to rectify this situation and make it right for you. Please contact our office at (858)299-4233 during normal business hours so we can discuss your concerns in more detail. Respectfully, The Team at Altura

12/2/22
Verified Renter

Very nice and confortable community, and very profesional and friendly management

Property Manager at Altura, Responded To This Review

Thank you very much for your 5 star review and kind feedback. We greatly appreciate you as a resident. Thank you! Altura Management Team

2/28/22
quiet, clean, well... (Verified Renter)

quiet, clean, well maintained. However, there is a security issue with break-ins. There MUST be more security cameras in the garage and anyone can get in the gate.

Property Manager at Altura, Responded To This Review

Thank you for your review. We are in the process of adding more cameras. Thank you for your feedback. Thank you, Altura Management Team

2/17/22
I was on... (Verified Renter)

I was on the 2nd floor and could hear the people walking, running, vacuuming, cleaning at all hours and late at night. Their walking and running sounded like a herd of rhinocerous. It was so loud and intrusive, very unpeaceful, unpleasant to me hearing them walking, running, vacuuming. I don't know what the top floor sounded like if they could hear their side by side neighbors?

Property Manager at Altura, Responded To This Review

Thank you for taking the time to provide your feedback and concerns. Please feel free to stop by the leasing office so that we can assist you further with your concerns. Thank you, Altura Management Team

2/1/22
1. It is... (Verified Renter)

1. It is the right size for our current needs. 2. All the amenities are available and work properly. 3. The location is great - not too close to the beach but close enough. 4. The area all the needs of a comfortable living.

Property Manager at Altura, Responded To This Review

Thank you so much for your 5 star review and your feedback. We greatly appreciate you. Thank you Altura Management Team

1/25/22
Classy, wonderful place... (Verified Renter)

Classy, wonderful place to live and yes would definitely recommend Altura .

Property Manager at Altura, Responded To This Review

Thank you very much for your 5 star review and for recommending us. We truly appreciate it. Thank you Altura Management Team

1/22/22
I have lived... (Verified Renter)

I have lived here for almost 4 years. The staff is great and everything is kept neat and clean. Thanks

Property Manager at Altura, Responded To This Review

Thank you for your 5 star review and for taking the time to provide us with your feedback. Thank you Altura Management Team

1/15/22
the handle/lever in... (Verified Renter)

the handle/lever in the trash room on 2nd floor building 11800 is still broken.

Property Manager at Altura, Responded To This Review

Thank you for your review and feedback. We have addressed the issue. Please don't hesitate to let us know if you need anything else at all. Thank you Altura Management Team

12/14/21
All of the... (Verified Renter)

All of the office staff and the maintenance staff do a really good job! However, recommending this apt complex to anyone is a tall order. Honestly, the dog owners in this building complex are all very very inconsiderate. Just this weekend they left dog poop on the elevator floor and in between the door so when the door opened and shut it continue to smash the poop over and over again. Leaving a horrible smell! So I am very reluctant to subject anyone to this kind of behavior! The Staff are all excellent workers and go above and beyond to keep this place safe and clean only to be destroyed by the DOG OWNERS!

Property Manager at Altura, Responded To This Review

Thank you very much for your 5 star review and the wonderful feedback. It is unfortunate that some dog owners are not as considerate as others. This is the biggest challenge with most communities. We will make sure to communicate with the residents regarding their pets. We appreciate you taking the time to share your experiance. Thank you Altura Management Team

11/25/21
1. Higher end... (Verified Renter)

1. Higher end apartment. 2. Excellent location. 3. Run mostly well.

Property Manager at Altura, Responded To This Review

Greatly appreciate the 5 star review! Thank you Altura Management Team

11/24/21
It's a pretty... (Verified Renter)

It's a pretty nice place except for the smoking and the noise and trash in the garage.

Property Manager at Altura, Responded To This Review

Thank you for your 5 star review. We appreciate the feedback and we will be sure to address your issues that you have shared. Thank you Altura Management Team

10/2/21
Nice area, beach,... (Verified Renter)

Nice area, beach, schools, shopping, plus personnel are interested in our comfort and safety.

Property Manager at Altura, Responded To This Review

Thank you for taking the time to provide us with a 5 star review. We greatly value you as a resident. Thank you Altura Management Team

8/31/21
Do not recommend living here

Our AC has been broken for 4 days now and this is the 3rd time it has broken in a 3 month period. Since we have moved into our apartment at Altura we have experienced nothing but problems. We thought moving to a relatively newer apartment complex would provide a comfortable life style. Well we were WRONG! The Altura website advertises "luxury living" and "higher quality of life" but in reality falls very short of those promises.

Property Manager at Altura, Responded To This Review

We apologize that you had issues with your AC. Unfortunately, things at times do breakdown and our goal is to get them addressed ASAP. Please feel free to stop by the leasing office to discuss any concerns further. Thank you, Altura Management Team

7/27/21
very friendly people... (Verified Renter)

very friendly people and mostly quiet and respectful

Property Manager at Altura, Responded To This Review

Thank you for your 5 star review and your kind words. Thank you Altura Management Team

5/12/21
I like living... (Verified Renter)

I like living here. The staff is friendly, the place is kept clean and it is nice and quiet at night.

Property Manager at Altura, Responded To This Review

Hi there - Thanks for your lovely comments about our team and property. We'll be sure to let them all know they went beyond expectations! Respectfully, The Altura Team

10/13/20
yes

yes

Property Manager at Altura, Responded To This Review

Hello, Thanks friend! We really appreciate your kind words about Altura! If there is anything we can do to gain the additional 2 stars, please let us know! Respectfully, The Altura Team

8/19/20
Altura is amazing for families and pets

Altura apartments are great for everyone but both families and pet lovers would also love it here which I know is hard to find. Kids can pick from 2 pools, game room, golf simulator room, ping pong/ foosball by bbq pits, and can hang in cabanas with TVs in them if they want to be outside for their summer days snacking and enjoying the weather. There is also a large dog park that is open 24.7 and so well maintained! I came from the old Carmel creek apartments next door and they had two TINY dog parks that were super run down, gross and are locked up after 10 pm - 6/7 AM. My favorite amenities from Altura is definitely the gym as well as the cycle room. Staffing people are also always pleasant and ready to help with any issue!

Property Manager at Altura, Responded To This Review

Hello, Happy you had a great experience. We really appreciate the positive review. Your review about Altura made our day! Thanks so much for taking the time to write. 100% satisfaction is our goal! Great to see Altura gave you such a great experience. Your amazing feedback and rating mean the world to us. Warmly, The Altura Team

8/12/20
Fabulous place to... (Verified Renter)

Fabulous place to live. Very central to just about everywhere in San Diego. Wonderful area, and beautiful resort like building that one can be proud to call home.

Property Manager at Altura, Responded To This Review

Hello, We're delighted you had such a fantastic experience! Thank you for taking the time to leave a review for us at Altura. We're happy we could meet your expectations! Warmly, The Altura Team

8/2/20
I have enjoyed... (Verified Renter)

I have enjoyed the apartment and amenities. The location is good, quick access to beaches, shopping, restaurants, frwys. Excellent schools for anyone with children. The office and maintenance personnel are all very friendly and welcoming. I have found my neighbors throughout the community to be pleasant and respectful of the rules of apartment living. Overall a good place to live, even in such a difficult year due to covid and lockdown.

Property Manager at Altura, Responded To This Review

Hello, Thank you for taking the time to share your positive experience! We're thrilled to hear that you enjoyed the apartment, amenities, and the convenient location. It's great to know that the schools, community, and our friendly staff contributed to making your stay enjoyable, especially during such a challenging year. Your feedback means a lot to us, and we're committed to maintaining the welcoming and pleasant environment you've come to appreciate. If you ever need anything, don't hesitate to reach out. Thanks again for being a valued member of our community! Best, The Altura Team

7/3/20
The carpet is... (Verified Renter)

The carpet is very poor quality. Ideally, we would like to see it replaced. The periodic sewage smell near the townhouses can also be very unpleasant.

3/3/20
We would like... (Verified Renter)

We would like to see a more professional and courteous response to requests from the leasing office.

1/31/20
Extremely over priced.... (Verified Renter)

Extremely over priced. A townhouse and even house could be rented in the same area for substantially less.

1/27/20
It's very expensive.... (Verified Renter)

It's very expensive. I also feel there is a bit of a bait and switch with the show apartment. The show apartment is painted bright colors, but the actual apartments are all the same beige interior. Also, the show apartment had two sinks in the bathroom, whereas the actual apartments only have one etc.. Small things, but they add up.

12/8/19
Could hire a... (Verified Renter)

Could hire a better and professional leasing staff for such a nice and beautiful property

11/23/19
Apartments are nice,... (Verified Renter)

Apartments are nice, gym and all other facilities are great and management very efficient and the response is excellent!

6/25/19
I would recommend... (Verified Renter)

I would recommend it definitely. My only problem I have experienced here is a horrible neighbor who lives beneath me and has been a huge problem since day one. He bangs on the ceiling repeatedly, has harassed me in person, and threatened me He apparently does not like or can'??t tolerate apartment living and blames me for noises that he'??s unhappy with - even the dishwasher! He'??s been told by the management to understand that we are just living and there'??s going to be some noise, but he continues to be a problem and it'??s not fair. I'??m not sure why management can'??t do their job and evict him.

5/13/19
There is a... (Verified Renter)

There is a lack of service personnel, cleaning, package delivery service and the lobby is solely as a leasing office and not used for the renters of the complex.

5/12/19
Lovely community, we... (Verified Renter)

Lovely community, we feel at home. Great, clean amenities. The gym is very well equipped.

5/11/19
Maranda is wonderful... (Verified Renter)

Maranda is wonderful and exceeds in every category one could.

4/22/19
It would be... (Verified Renter)

It would be nice if after my car was stolen there was more of an investigation because we have stuff on Camera and there is a question about potential he a worker who may have been involved. Nobody is following up on this. Now it’s as if it did not happen

4/22/19
Modern with all... (Verified Renter)

Modern with all the amenities one needs. 2 car underground garage. Nice pool area.

4/17/19
Basically, it's the... (Verified Renter)

Basically, it's the answers above. I believe this is a great place for any and all. I do think it is priced above the market. One ongoing concern is parking - too many people are poaching reserved parking. The USPS is a great example. I'm happy to pay for my parking....but I am not happy about the abuse.

4/12/19
Nice location, the... (Verified Renter)

Nice location, the residents are professional, not loud and part type

4/6/19
We have had... (Verified Renter)

We have had issue after issue from the beginning. Our move in date was changed, and then told the apt was ready, then it wasn't ready and they didn't know when it would be ready, apparently management can not communicate with maintenance?? Then after we called Ethan it was ready the next day??? Then we didn't have heat, it took many, many phone calls and trips to the office to get that fixed. I would get a different story from different people when we asked about it, had to call Ethan to get that straightened out also. Then the previous tenant's parcel pending wasn't changed so he was getting our notifications, and the manager said she would get our packages from the lockers and bring them to us, she never did. We ended up calling parcel pending ourselves and they gave us the codes so we could get our packages. We have told the office three times now that our names are still not in the directory for visitors and deliveries, still waiting, I have given up on that.

3/24/19
If I had... (Verified Renter)

If I had someone looking for a place that was looking for these amenities and price point I would recommend it. The prices seem high for what you get, small rooms, small square footage.

3/19/19
Everything is great... (Verified Renter)

Everything is great except for the loud noises my neighbors make at night which keep me from sleeping. The office has sent out an email about this but it is still a problem.

3/13/19
I just moved... (Verified Renter)

I just moved in last week, and so far I am not happy with the "well theres nothing we can we have to wait for the vendor attitude" i should not have to google how to fix things when I am paying $3000. a month for rent, or use blankets, like I was also told by the office staff.

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Which floor plans are available, and what are the price ranges?

Altura has one to three bedrooms with rent ranges from $3,726/mo. to $6,409/mo.

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You can take a virtual tour of Altura on Apartments.com.

What neighborhood is the property located in?

Altura is in Carmel Valley in the city of San Diego. Here you’ll find three shopping centers within 3.0 miles of the property. Five parks are within 8.0 miles, including Torrey Pines State Reserve, Torrey Pines State Beach, and Los Penasquitos Canyon Preserve.

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11921 Carmel Creek Rd

San Diego, CA 92130

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