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Billing
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Browse the Frequently Asked Questions for Billing. For additional assistance, complete the form to send your inquiry to the Apartments.com Feedback staff.
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FAQ
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| Q: I cancelled my ad online, can I get a refund? |
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A: Per our "Terms and Conditions" given at the time an ad is placed there are no refunds given on an ad that was cancelled before it expired.
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| Q: I own/manage an apartment community and I have a question about my bill/was billed incorrectly.
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A: Please feel free to send any questions regarding your bill directly to us via the form on this page and we will forward it to the appropriate department and they will contact you regarding your issue.
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| Q: I am interested in advertising on Apartments.com. What are your rates? |
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A: Get more information on how to advertise on Apartments.com. Please contact Apartments.com via the form on this page for more information about advertising, rates, and to speak to a sales person.
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