Cambridge Park Villa LLC
(253) 336-6796
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Rated 3 out of 5?by 1
reviewer.
Rated 3 out of 5?by Kerriboo96 Just moved in- thoughts thus far
We moved here and signed our papers 4 days ago. Our main reasons for moving here was a bigger space/less price then Belltown, they have on site day care (not yet open) which was a huge plus, and it's close to my husband's job.
We have a one bedroom two bath plus den on third floor which is amazing!!! Very sound, nicely laid out, cathedral ceilings in the master bedroom, all around the unit is a five star if not higher.
The staff... Maintenance is A++. Super courteous and quick to respond. Beyond amazing at getting things done. Being a new unit never lived in, we have an electrical issue (no power in den and half power in master room) and maintenance has been on top of it. Even helping us move our couch up the crazy steps!!!!! Never seen maintenance this amazing. Melissa in the staff office is super sweet! Very courteous and good to answer questions and help solve problems when she's in. :)
The reason for an overall 3-star:
We live in G building but have to park in F. While that's not a big deal, it's incredibly difficult with a 9 month old and they recently locked F garage. Well G key only works on G building. So unless we want to be locked out in F (after parking etc) we have to remember to carry around a massive garage door remote, as they won't allow us a key to F building. Very agitating and not at all explained to us until today. Four days later. Also, we have yet to get a second key to our apartment. That was requested two days ago. Meaning if my husband isn't home, well I'm locked out of everything.. With a baby. We also did our "walk through checklist" upon move in, gave it to a girl who works here, even lives here, which mentioned NO power in my sons room, and she of course never gave it to the maintenance guy who would of taken care of this before we physically moved in. This apparently occurs often from what we were told (only with the one girl). Also, we had the "pleasure" of meeting who will be running the daycare (one of the main reasons we moved here)... Complete joke. She thoroughly seemed to have no interest in my son, who she'd be watching. Well I assumed she was distracted. Next encounter with her was to return our walk through sheet to her (the one she never turned in) and we had questions, she was apparently too busy and needed to run to her car or apartment (also in G) and flat out dismissed my husband and I and rudely said "I have to go. Ill be back in five min."... While I can see urgency, regardless she was on a job, should tend to customers and my thought is, if she is so quick to get aggravated with adults, how will she treat small Children in day care who won't listen to her? Yea, if she is the only daycare rep, they lost our business in that aspect unless they hire a true compassionate mature adult to handle kids. Basically these few tiny things could of been dismissed by us but being as we have seen nothing but rudeness from this employee in such short time along with the lack of care it's kind of really made us think twice about contacting staff. Unless it's Melissa, management, or maintenance.
If things change I will of course update. Again, the buildings are beautiful, amenities amazing, maintenance is fantastic and Melissa is a five star staff employee. Hopefully no one else runs into the problems and rudeness we experienced.
June 3, 2013
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- Westland and Associates
