Regency at First Colony
(866) 608-5866
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(e.g. 100 West Oak, Chicago, IL)
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Rated 1 out of 5?by 2
reviewers.
Rated 1 out of 5?by Mish WORST management ever!!!
I would tell them that they better be ready to fix their own problems within their apartment because the turnaround for any work orders is usually 4 days + (if at all) and you can almost never reach anyone in the office by telephone. Nobody in the office returns a call the same day you call or when they say they will, unless you ask for the manager (Karla). I have had to take off numerous times during my work day to physically walk into the office to ask about the status of: A/C, garage remote, bathtub repair, etc. They do not keep up-to-date records of occupancies and vacancies and had me sign a lease under the pretense I would have a garage - which turned out to be occupied. When they eventually gave me another garage the condition they gave it to me was disgusting w some sort of infestation - why would you give a resident a garage without even sweeping it first? This makes me wonder about the quality and cleanliness of my apartment upon moving in a year ago.
April 30, 2013
Rated 1 out of 5?by Current resident Worst Management ever
The management office of this Apt. is worst... You would get better service even at the cheapest apartment in houston. You have to call management office tons of time to get the maintainence work done. Even if it is just a filter change, you I had to call 4-5 times, took me 2 months to make them change just the filter. Whenever there is an equipment failure they would come in and do temporary fix and never resolve the issue. IF it still persists they would replace it with old used refrigerator ot ovens. They are extremely nice when you tour their apartments 1st time ...That would be the last time you see such a nice behaviour from them......On all of this their rent i really high because all apartments nearby are owned by the same Co....Regency....no competition...so who cares about the service? i have talked to other residents in this apartment and they all complaining about the management office.. on top of this their entry and exit gates are messed up half of the time....some even doesn't open.
I am moving out once my lease expires...please do some good...do not movie in, if not for you then atleast for your kids.
February 28, 2013
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- AP AD First Colony LLC
