Rated 3.6 out of 5?by 5
Rated 5 out of 5?by Susan thought this community was so nice, had everything I wanted, but unfortunately they didn't have a 3 bedroom available.
I thought Linda at Apartments .com was so helpful. I honestly couldn't have found a place in the short time frame I had without her help. She sent both emails and texts. I moved into Hillstone luxury apts. I found it within a week of contacting Linda. I will recommend her to everyone!
July 14, 2014
Rated 5 out of 5?by alex1308 great place to call home
The Abbey truly is a home from home. The amenities are very well maintained and clean. The parking is all undercover and always available.
The staff are professional, proactive and very pleasing to deal with. Particularily Vanessa & Penny who always friendly and ensure their tenants are satisfied and well looked after. They definitely go the extra mile should you need attention.
In general I find the Abbey to be a very comfortable and securre place to call home.
November 12, 2013
Rated 2 out of 5?by resident irritating staff
I currently live here. we moved here few months ago, awful desk management. the lady who was there when we came first time already left. they changed 3 front desk employees in 3 months. we were told we can pay online - BUT they didn't say there will be 10 $ charge for every transaction!! they only install very cheap stuff inside the apartments ( very bad door lock, very cheap blinders as well as windows). once we waited for 5 days for maintenance service to come in. 3 of my friends are moving to san antonio and we already convinced them to look somewhere else. upon our move in they wanted to charge us for 5 days for electricity and AC during which the apartment was vacant and in process of preparing it before our move!
in summary- expensive apartment, very cheap utilities, awful and unfriendly staff.
October 10, 2013
Rated 1 out of 5?by Jackie27 Worst Place I have Lived
Office staff tells you conflicting things depending on who you ask. When I moved in one staff member told me things and then I was told the complete opposite by other staff members a few days later.
Gate never works to let guests in.
Office staff recommended that I hand wash all my dishes instead of using the dishwasher that comes with the apartment when I asked to have it looked at.
Apartment was dirty when I moved in. Visible strands of black hair all over the apartment. Bugs are everywhere. I have gotten to know the pest control service men very well.
Truly the most disguisting apartment I have ever lived in.
When you look at the apartments and ask typical questions about paying rent, they tell you they accept check and credit cards and you can pay online no problem. They fail to mention the $10 a month charge if you want to pay your rent online.
I'm counting down the next few months till I can move out of this place. The Model Apartment is kept up beautifully though.
September 11, 2013
Rated 5 out of 5?by Laurie The Abbey At Grande Oaks
Great Apartment Community! I have lived here for 2 years and love it. This apartment community has a beautiful resort pool that is always clean and maintained on a daily bases. The community is beautifully landscaped and located in a quiet area near the medical center. The apartments all have the upgraded amenities and for the size are priced lower than other communities in the San Antonio area. The staff are professional and take pride in their community. Definitely worth the trip to come out and tour for your new apartment home.
May 23, 2013