Rated 3 out of 5?by Grammy The apartment complex was appealing from the road...that's why I stopped by.
The office staff seem very nice & helpful. Everything looked great except for the fitness room which didn't look very clean & the treadmill flooring had come apart. The office staff said a maintenance repair order had been put in. Hopefully, it's fixed by now.
August 4, 2013
Rated 1 out of 5?by Angie05 The Worst Place I've Ever Lived
I'm not one to write reviews...for ANYTHING, but I don't want anyone to have to experience what me and my previous roommate have had to experience with this place, so here it goes!
I've lived in several apartment complexes since 2008, the majority of them being at least one year contracted leases. This was the first place I've ever lived in that I decided to re-lease when the time came and I've deeply regretted that decision.
To be fair, I actually had a fairly good experience my first year here, but the issues started arising come the second term. First, my roommate at the time was moving out when our lease ended, so I found another roommate to take over. We gave notice that we would be releasing and we also all three went in to make sure everything was taken care of and that the transition was complete. We all signed a bunch of papers, negotiated the new 13 month lease, everything was good. I then call on the first of the following month (when me and my new roommates lease started) and got the total amount we owed with all of the concessions. Easy enough, we paid it life was still good. Then, come the very next month we received a notice on our door that the previous month was actually at a "month to month" rate and that no lease was ever signed (so we were charged and extra $100 and some odd dollars). Umm...what? Then what in the world did you have us sign when we came in? Why didn't anybody inform me when I called on the 1st of the previous month? Anyhow, we ended up paying it because to this day, Kevin, the manager has not gotten back to me and I'll be damned if any of my records or credit is screwed up because of this place.
Throughout the entire lease we had several issues with our dishwasher ( 6 different times we had to make a work order on that alone I believe) and they still refused to replace it. We also had problems with our A/C, you don't even want me to get started on the plumbing with the sinks in the bathroom and they would always randomly shut off the water....in the entire complex. It was absolutely ridiculous.
But, what tops of everything is that they have now charged us over $1,000 in damages and fees. Almost $700.00 of that ALONE was to replace carpet in the entire apartment. Please note that we never had any pets, we rarely had guests over and it was only two women living in that one bedroom/one study apartment, ever, throughout those 2 yrs and 2 months. It's also the lowest grade carpet you can get, so how they (or anyone for that matter) can charge anyone even close to that much simply boggles my mind. They say that the apartment is 971 sq. feet, but subtract the foyer, the kitchen, the bathroom, and the room where the washer and dryer are....and you're telling me what's left after that is worth almost $700.00 to replace?...really?
We are still trying to fight it, but I highly doubt they'll budge on anything because that's just how I've found them to run their business, in a very unethical manner. I sincerely hope this helps if your considering moving into this complex. The bottom line is, JUST DON'T DO IT.
June 5, 2013
Rated 1 out of 5?by Jack01 Poor maintenance and amenities. this place is noisy.
First of the pool and furniture are broken, each chair straps are ripped and half the time u have to sit on the edge of the seat cause thats the only strap left on the chair. Maintenance man is there any, i would say that of all the apt. i have lived at this is the laziest, dirtiest, dont show maintenance ever. The parking garage is dark, they recently painted the garage black and red, who does that? Dont believe the pics you see on the web site because there are no amenities, no computers, movie theater is alway broken, the basketball court wood floor is buckling, must i go on..
May 24, 2013
Rated 1 out of 5?by LivingInRoundRock122 Poor Maintenance
I've lived at the Enclave apartments for 8 months. Since move in we have had issues with blocked A/C ventilation, washer spin cycle not working, electrical shorts in the microwave (turns itself on several times a day), lighting sockets painted shut (unable to install my own fans/lighting without damaging the ceiling paint), and more. Only the A/C ventilation blockage and the washer spin cycle issue was addressed.
Two days this summer the water was out, and again for the last four days the water has been out (even now, two days before Christmas, the water is still out). Office management has refused to either make acceptable living quarters available to affected tenants and also refused to make any concessions in rent. The apartment is currently not livable. We cannot wash dishes, take a shower, go to the bathroom, wash our hands, cook rice/pastas. DO NOT RENT HERE
December 23, 2012