Rated 3 out of 5?by Tassgoal35 Poor Management
You never know what kind of service you are going to get. Heather who works in the office is very rude and gets easily annoyed by the residents. She offers poor resident service. My 60 Day notice was due on a day they were closed and was told I would have to pay more because I did not submit it in time. Even though I went to the office on a day they are normally open.
September 3, 2014
Rated 2 out of 5?by JS Used to be great! Now not so much...
New management is raising rates and charging fees every chance they get. Some of the staff is rude. This place used to have awesome management, but now is going downhill. Many 2-4 year residents are leaving including us!
April 9, 2014
Rated 4 out of 5?by bree111111 this apartment are amazing!
Very friendly staff and very clean apartment. The staff was great during a difficult situation.
August 4, 2013
Rated 5 out of 5?by Hashfamily35 We loved it here!
We just moved out after living here for two years. The ONLY reason we moved out was because we were able to get a house and we really wanted our dog to have a back yard. We always had pleasant interaction with the office staff and they always were there to assist us with anything we needed. All our neighbors were nice and we loved the fact that they were SO dog friendly. Our dog will miss all of her friends there since almost every night she had a play date with at least 1 other dog if not 5 and that's not exaggerating. It was a really nice and spacious apartment and we enjoyed calling it home for 2 years. We will miss having a pond where we and our son could go fishing all the time just right in our backyard. If we ever move back in to apartments and we still need the same area, we will be going back.
August 2, 2013
Rated 5 out of 5?by Karen Very Pleased!
Complex is very quiet, clean and well maintained. We came from out of state and the staff went out of their way to be helpful. Would recommend to anyone!
April 8, 2013
Rated 4 out of 5?by addison Not the best, but definitely not the worst
I have lived here for a year and will probably resign for an additional year. First I will address some of the other reviews. If you sign 3 month leases you can expect rent to go up each time, in addition I just found out that rent in the metroplex went up $100-$200 in the past year everywhere. Regarding the office staff, the girls are the best, and the manager in my dealings has always seemed to keep a calm and collected head about her even on days when I know things were not good. Maintenance I have not had any problems with.
Now to my review, its a generic apartment, you do have a garden tub and nice toilet seats, not the cheap plastic ones, its one of the things I notice. Beyond that its pretty new and nice. Grounds are kept up with, except people not picking up after their pets, but I see one of the maintenance guys usually making rounds in the mornings to make up for the irresponsible owners. Noise and neighbors are like any place it depends on the building but I will say the courtesy officer and manager will step in if needed.
March 24, 2013
Rated 1 out of 5?by The Wizard Don't get sucked in
The apartments look nice, but the staff is terrible and their policies will break your bank. In the 9 months we lived there, our rent went up 3 times. On more than one occasion the staff (particularly one staff member - the only male staff member) lied to us and when we called him on it, he insulted us. It was like pulling teeth to get maintenance issues resolved and we would periodically get notices "you will be charged $25 because you put your trash out after 9am (even though we took it out at 7 am when we left for work - We had to start writing the time on the outside of our trash bags.). When we left, in spite of leaving the apartment immaculate, they charged a cleaning fee, and in spite of not hanging anything or putting holes in the wall they charged a painting fee, and in spite of the fact that our move in check list mentioned broken blinds, they charged us for new ones. (Basically, they found a way to keep our entire deposit.)
In short, we had the worst leasing experience ever at this location and would not recommend them to ANYONE.
Don't let the blonde hair & the southern charm draw you in - as soon as you sign the lease you become an unwanted hassle
March 12, 2013
Rated 5 out of 5?by RowanJr Exceptional Complex & Neighborhood
This is the best apartment complex I have ever lived in. From the extremely friendly leasing and maintenance agents to the residents, and to the quality of construction and quiet living, Chadwick Apartments is the best.
I would highly recommend this location to anyone that appreciates a quiet environment, professional and considerate neighbors.
December 2, 2012