Rated 1 out of 5?by Zero0807 Awful
The staff is terrible to deal with. The maintenance people are even worse! One day I was just relaxing in the living area of my apartment and they just unlocked the door themselves and invited themselves right in to do maintenance. From then on I locked my top lock so that they have to actually knock. Now they just aggressively beat on the door until i answer. Did i mention they like to do all of this conveniently at 9 in the morning? I also asked to get a light bulb placed into the ceiling fan because It did not have one and the staff told me no because it was considered "A major change". My two roommates have already moved out and I am starting to think they had the right Idea.
July 21, 2014
Rated 3 out of 5?by AES15 Average Apt Living
I have lived here for nearly a year. The Arbors have been a pretty good place to live. They don't have spectacular amenities, but they are sufficient. The rent is a good price for the size of the apartments. I haven't had many issues with noise either.
Word of advice: Pay the extra $5 to ensure you get an apt with wood flooring--those are the more recently renovated units and are in better shape. The carpeting in common areas is in horrible shape and is very old.
Their maintenance, however, is AWFUL! I've had multiple issues with my shower (still ongoing), the AC vent in my bathroom leaked in puddles multiple times before being fixed correctly, and my toilet tank cover doesn't fit properly. Our front door is misaligned with the door frame, making it difficult to slide the lock into place, but this has not been fixed properly either. They do come to fix the stuff, they just do a VERY poor job.
May 2, 2014
Rated 5 out of 5?by Drina29 The Arbors are the best.
I love the office staff and they're customer service! I will be moving her in January and I am very excited!
December 2, 2013
Rated 1 out of 5?by ChristopherN Don't be fooled by the demo
Where to start...
The customer service was absolutely terrible prior to moving day. I was hung up on twice while asking questions regarding move in days. I was rushed off the phone between questions. I had to call back twice.
On move in day, the apartment was in terrible condition. They charge ten extra dollars per month for having carpet in the rooms and wood on kitchen floor, entrance, and bathroom floors. I guess they "forgot" to change the kitchen floor, and entrance floor.
The entry room had filthy carpet.
The kitchen had grime everywhere: countertops, drawers, stovetop, air vent, microwave, etc. I opened the refrigerator and it looked like someone urinated inside and left a puddle to dry. In the freezer it looked similar.
The bedroom room was actually in good condition OH WAIT THE DOOR HAD A HOLE IN IT.
The bathroom was okay until I opened the drawers and I found used personal hygiene products which were rusted. Some articles found were: a jimmy hat, several razors (rusted), several deodorant sticks, bottles of unknown liquids, pill bottles, a mickey mouse watch, and a rusted hammer.
The outdoor porch has a closet which contained what appeared to be the remnants of puke, ping pong balls, plastic cups, and a chunk of a ping pong table.
Overall, the paint throughout the apartment was pretty good if coloring outside the lines is considered stellar. The ceiling fan's light cover somehow had paint all over it from literally every angle. How is that even possible. There was even a mysterious glob which appeared to somehow have come from below? Unless birds were flying upside down in this apartment I have no clue how that is even possible.
The perks of this apartment complex are: a pool, a green tinted hot tub (the water is what is green), bad customer service if you're into that sort of thing, walking distance to campus, gates that are broken 24/7/365, a volleyball court which stray cats use as a litter box., free internet and cable, and an apartment manager who prefers smoking and talking on the phone with friends rather than communicating.
Don't be fooled by the demo room. This place is terrible. They really need to demolish the apartments, rebuild, and fire everyone.
July 31, 2013