Rated 3 out of 5?by 3
Rated 1 out of 5?by madred Don't move here
I lived at the IMT for 1 year and a half so far, I would not suggest to move here though. after the change of management the rents have significantly increased and the quality of the apartments did not increase accordingly, if you know what I mean. plus, the management is poorly organized and the people working in the office are lazy and unkind. if you have a real issue like noisy neighbors, maintenance issues, they will not care at all, and will let you deal with it. office hours have been decreased and made it impossible to go for people with a job. leaving messages on the phone/emails/or filling in the on line form is all a waste of time. never got a single call returned. they try their best to not be found. One time my fridge broke the 14th of August (it was a mess) and nobody substituted it. they "fixed it" it got broken again. I lost hundreds of $ of food twice, plus I had to clean a mess. another time the washer broke. another big mess...carpet and the wall soaked of foam. it was not changed. I fell like the building is falling apart, and they do not care. it looks nice from the outside, but once you are in....you start noticing it is not such a bargain...find a better place.
February 7, 2014
Rated 3 out of 5?by Nelly Don't believe the 5/5 review!
this used to be the "best property"....but not anymore since Archstone sold it...having lived here on an off for a number of years, I can clearly see the decline in customer service in this property...they try to get away with the minimum in terms of maintenance and upkeep of the units, and break their promise to maximize their profit, in addition, except for a couple of staff members, most of them are incompetent and/or rude...they need to work on improving customer service and upkeep of the units...otherwise, the property is okay, no major security issues..
October 19, 2013
Rated 5 out of 5?by abadijs11 This apartment community is the best
Cassie is very helpful .This apartment community is the best .
October 6, 2013