Rated 1 out of 5?by Pel1989 DO NOT MOVE HERE
I have been living at this place for 2 years and I CANNOT count the NUMEROUS amount of times we have been out of hot water. Sometimes its a few hours, or a day, or a couple of days. Sometimes you get a notice about the hot water being turned off...sometimes, it'll be a nice cool Christmas night that you come home and you are out of hot water! Yea, this is my current situation. But 99% of the time, the only notice you'll get is the ice cold water coming from your shower head.
I am sick and tired of showering at the nasty gyms at 24 Hour Fitness. I bought a membership at the gym, just so I could take a shower there when the hot water is out at Palo Alto. Hot water is not a guarantee at this place, its more of a luxury, so enjoy it when you have it. Most of the time they're repairing the water, there isn't a time frame. Ive been told from a few hours to a day. Seriously?! I cannot wait until my lease it up. When that time comes, I will be giving a full review of my experience here.
December 25, 2014
Rated 1 out of 5?by Frustrated at Palo Alto Don't do this to yourself
I've had pleasant experiences with the Leasing team in the office. That's where the positives stop.
Yes, this place is affordably priced, but there is no value here. Upon moving in, expect to wake up to NO hot water from time to time. I'm talking nearly once a month and sometimes for days at a time. I'm posting this on 12/25 because I felt it was the biggest slap in the face to wake up to no hot water on CHRISTMAS DAY. Unless you're used to living in a 3rd World Country, you won't want to stick around long enough to get used to this.
Also, no one mentions this in the reviews, but train tacks run behind the apartments! The TRE and DART use it throughout the day & aren't so bad. But at night... expect long & extremely noisy freight trains. What joy!
The maintenance teams either don't know how to actually fix things or their budget is so tight they can afford to fix things. They've been in my place at least 4 times for water backing up in my dish washer, 3 times for busted garbage disposal, 3 times for water leaks in the same place & potential mold. Each time, they just told me "It's working normally," when it clearly wasn't, 'fixed' it with used parts that just broke again or in case of the potential mold, they just painted over that. Brilliant.
I wish to god that instead of using the money from our increased rent to renovate the leasing office (which does look great now, but no, you can't rent that out for a party), they had instead done more to properly maintain this property.
By far the worst apt I've lived in. There's more, but this is all I can remember this cold & unwashed Christmas morning. I've lived in 2 different buildings on this property, so I know these problems are not isolated to just one building. This place really motivates me to never rent again.
December 25, 2014
Rated 1 out of 5?by Michael888 Horrible front office management
They showed me a very nice model apartment unit that was clean and had nice appliances so I gave a $100 deposit even though they couldn't show me the unit I would be moving to. I tried to see the unit several times but they kept telling me there was not one available. I finally saw my unit the day before i was supposed to move in and it was trashy with old and missing appliances. The floor plan showed a fireplace but there was just a cabinet instead. The doors and drawers were damaged, dirty and falling off and there was a chunk of wall missing in the laundry room with water damaged, termite damage, peeling paint and black mold. They were unremorseful and refused to give my deposit back and said "what did you expect for the price we were charging" They also tried to keep my electronic deposit for the 1st months rent but luckily my bank was able to cancel it and refund me. When I argued that they falsely advertised what my unit would have as compared to the model they showed me with upgraded appliances, their response was "It's your word against ours".
June 12, 2014
Rated 5 out of 5?by Ra Apartments are Affordable
Apartments are affordable. Many improvements in the last year to the complex. Maintenance is very fast to respond. Staff very helpful and new clubhouse, new fitness center. Tons of airline people live in this complex One Con.. Depending on the building you live in, if someone next to you smokes inside their apartment then yours will fill up with cig smoke. Our neighbor was nice enough to go outside and do his smoking outside after we addressed it. However, if you get a neighbor who says too bad then you will live in your apartment with their cig smoke. If you are a smoker this wont be an issue for you. Some buildings don't have this problem with flimsy walls but others do. Ask for a non smoking building. Not sure if they have that but maybe its something the complex can implement.
May 24, 2014
Rated 5 out of 5?by Rhonda Village on Post Oak, Euless, TX
We found Village on Post Oak via Apartments.com.. We will be signing a lease tomorrow and we like it very much. Thanks Rhonda W.
December 17, 2013