Rated 1 out of 5?by molly24 Would Not Live Here...
The 2 bedroom apartment very small. We had horrible noise all around the apartment including the person above us was beyond rude with stomping and slamming doors at all hours. You take it to the complex they do nothing about it. Tons of mold in every room I mean massive amounts on every door frame and window. Just not a very friendly place to live and they could care less about the people that live there and pay all that money for rent.
February 27, 2014
Rated 1 out of 5?by BIGTEX OVERRATED
I lived in these apartments in college and shortly thereafter and let me tell you they are awful. Way over priced and you always feel like you are walking on egg shells. You never feel like you can have anyone over without the staff monitoring your every move. Also, you are only allowed to have up to two pool guests(if that)! The appliances are very poor for what they charge for rent(not stainless steele) and the maintenance is never on time or in a hurry. I now live in San Antonio in a much nicer APT for close to the same price I was paying there and the cost of living is higher in SA. However, I lived in JC most of my life and you can find a Apt much cheaper with the same type of average appliances and more sq footage. I'm not a picky person but I can tell you from experience, DO NOT RENT HERE. I know a few more people who lived here for a while and say the same thing. Again, they are WAYYY over priced for what you get.
February 26, 2014
Rated 3 out of 5?by Baxter Great location but the noise......
We've been here for about a year and a half and I recently found these reviews which I found to be very interesting so thought I'd add my thoughts.
First the positives. The location is outstanding and really can't be beat, IMO. Located near State of Franklin and minutes from a number of stores/restaurants as well as the interstate. One of the prime reasons we chose the Haven was the location. Also, they're very pet friendly as it was one of the few apartment complexes that welcomed pets. Pet stations are conveniently scattered throughout the complex although sadly, not everyone uses them so you have to be careful when treading on the grounds. Staff seems pretty friendly in the times I've dealt with him. Maintenance is always quick to respond to any call I make about a problem and they seem pretty nice.
Amenities seem nice though I admit I haven't spent time at the pool or gym area. Wife goes to both quite often and enjoys them although she has mentioned the pool gets VERY crowded.
We are in a 3 bedroom apartment which is not bad... not terribly small except certain areas that I'll mention below. Parking is not a problem as there are plenty of spaces. I've only noticed an issue with the trash bin overflow on rare occasions (primarily on weekends or around holidays) but they usually keep it cleaned out.
Now the negatives. First and foremost, the biggest issue by far is the noise. Every review regarding the noise here is no joke. It became very noticeable within days of moving in. The worst seems to be from above where nearly every footstep can be heard at times. From the side, it doesn't seem quite as bad but it could be we've just been fortunate to have "quiet" neighbors up to this point. Had I known it would be as bad it has been, I would've considered not moving here or maybe even a top floor apartment. The breezeways are also VERY noisy with talking echoing loudly and feet stomping up and down the stairs. Sometimes sounds like they're pounding them as hard as they can. I've also noticed many residents tend to let their doors slam shut which can literally cause the building to tremble. Now I do realize that noise is just a part of "apartment life" but I've lived in apartments before and noise has never really bothered me until moving here.
Can't really comment on the 2 bedroom but in the 3 bedroom apartment, living room space is VERY small. Room for a television and a small sofa pretty much covers it. Also, the walk-in closet in the bathroom is BARELY walk-in as it is extremely small and you have to step all the way in and close the door behind you to access the rack behind the door. Also mold is an issue when winter arrives but like the noise, it's due to the construction so there's only so much you can do.
Would I recommend it? It's hard to say as I have very mixed feelings about it. The staff works hard to keep the place very nice and the grounds neat. They offer activities each month to residents to participate. If you can tolerate some of the issues we've seen, then I don't think you'll find a better location.
February 18, 2014
Rated 1 out of 5?by Mags Don't Bother!
Do not bother living here. Without water now for 24 hours. They blamed it on the Johnson City water authority. Not so- it is the havens responsibility. Very Very thin walls, loud fans, shoddy windows- Just Don't Waste Your Time here!!!!!
January 7, 2014
Rated 1 out of 5?by Caylor Never Move here: All that glitter is not gold
I wish I could post picture. Lots of mold with standing water in walkways due to poor construction. MAINTAINANCE horrible. Check walls for partially painted in flat and then satin. Onlt spot paints when people move. Horrible efforts to remove smoked in apartments. Manager Angel is hostile to approach and deal with. Always on defense. Trash builds up and overflows. They encourage you to take picture of your neighbors "breaking rules" and will give you $50 then charge them $100 (depending on what side u r on). This place is sadly only 3 years old. It looks pretty but lots of problems. WWAAYY over priced for the service. You will pay for water, sewer, and trash too. No recycle area. They brag on occupancy rate but ask about turnover. People moving in and out like revolving door. I could go on......
February 24, 2013
Rated 1 out of 5?by IDLY MOLD
We had mold regardless of how well we followed their lease addendum. It was even suggested to use a dehumidifier. I would have preferred they just alleviated the issue instead of hiding it. Even found painted over mold under the window sill.
February 1, 2013
Rated 3 out of 5?by Clint1 Prime location and amenities but read the fine print!
The Haven is positioned in an excellent location and containes many wonderful amenities. The grounds are well maintained and the units are very spacious. That said, the overall value falls to decent given the monthly cost and be very, very diligent reading the fine print of the contract. Deposits are not required as a perk but upon moving out you will be hammered with an "abundance" of unwarranted maintenance and cleaning charges. This is done unilaterally without your input or negotiation. Also, the unit walls are only slightly insulated so noise is a decent problem if the surrounding units are inhabited. The Haven is a good place to live but be warned of the aforementioned items.
January 4, 2013
Rated 4 out of 5?by jcgirl Nice community, but thin walls
I currently live at The Haven. Overall, I like living here. The amenities are great, such as the pool, laundry facilities, and car washing bay, but the walls and floors here are paper thin. I don't even need an alarm clock anymore, because my upstairs neighbor thudding around every morning does the trick.
The pros of The Haven definitely outweigh the cons, just be prepared to hear ALL of your neighbors all day long!
November 28, 2012