Rated 5 out of 5?by Sparkles Extremely satisfied with The Haven!
I have lived at this apartment community for almost four months and I have absolutely no complaints. Obviously in apartment living there are going to be some issues such as noise from time to time. It seems to me that the majority of people who are complaining need to move into a house and get out of apartment living. The staff has been very professional and helpful from day one. I've had a few minor maintenance issues and they were taken care of immediately. This property is well maintained and makes me proud to call it my home. I felt the need to comment after reading all the negative reviews. I understand that no two people have exactly the same experience however I find it hard to believe that the place I am living is the same place some of these people are speaking about. I can't help but wonder if it's due to them not following the rules themselves and then getting upset when called out on it. I would definitely recommend The Haven to anyone who is looking for a beautiful apartment community to call home!
August 19, 2014
Rated 2 out of 5?by Abc123 You can hear everything through the walls!
We lived there for 4 months. The people above us had a dog in which sounded like he was going to come through the ceiling. Apparently they allow dogs up to 50lbs but they should only give large dog owners the first floor. You can hear the owners walking around and thud sounds all the time. They advertise that there is a fire pit. However it does not work and the office staff said they do not plan to ever repair it. Beware you are not allowed to have your dog off a leash and you must pick up their waste. If you are seen not doing either of the two and someone takes a picture of you, you get fined and the person who turns you in gets $100. The appliances are cheap and the countertops of slanted and cheap. As many rules as they have, they do nothing about ppl speeding through the complex. I've seen dead mice in parking spots. Don't live here!! Not worth sleepless nights listening to the ppl upstairs all night.
August 13, 2014
Rated 5 out of 5?by LLS49 Feels like being on vacation ALL THE TIME!!!
We moved into The Haven during a downsize and placing our house on the market for sale. First of all, there are rules. If you are loud and like to have a lot of friends over to party, then I would say this is not the place for you. After a couple of complaints, you will be asked to leave. If you are looking for an upscale apartment complex that keeps everything nice, manicured and a "vacation type" feeling then you will enjoy living here. There is a quite time starting at 10 PM and we have not had any problems with noise. Yes, there is an occasional door slam or walking sound above your head but nothing that should be a bother. The apartment was clean and ready upon our move in date. We have had zero maintenance issues. It's a good blend of different ages and nationalities which is nice to me. No creepy people that we have met or noticed. You must pick up after your pets which I think is fair. It is a little pricey, but we have looked around at other places and if you take advantage of all the amenities, then it's a fair deal. I would recommend to anyone that has a normal routine and wants a nice, clean, safe place to live without fear of being disappointed. We moved from over 4000 sq. feet and the 2 bedroom apartment we have is fine if you don't overcrowd it. We love it here and plan to renew our lease. We began with a 6 month lease because of the mixed reviews on this site but found out very quickly that some of the reviews seem a little over dramatic but I am writing this review based on my personal experience. So far... NO complaints.
May 24, 2014
Rated 5 out of 5?by jcadvo Some of the nicest Apartments in JC!
I have lived here for a few months now and it has been great. It has wonderful amenities and a a great maintenance team. Everything is very up to date and well managed. Walls are a little thin but other than that there is no reason anyone wouldn't love to live here!
May 3, 2014
Rated 1 out of 5?by molly24 Would Not Live Here...
The 2 bedroom apartment very small. We had horrible noise all around the apartment including the person above us was beyond rude with stomping and slamming doors at all hours. You take it to the complex they do nothing about it. Tons of mold in every room I mean massive amounts on every door frame and window. Just not a very friendly place to live and they could care less about the people that live there and pay all that money for rent.
February 27, 2014
Rated 1 out of 5?by BIGTEX OVERRATED
I lived in these apartments in college and shortly thereafter and let me tell you they are awful. Way over priced and you always feel like you are walking on egg shells. You never feel like you can have anyone over without the staff monitoring your every move. Also, you are only allowed to have up to two pool guests(if that)! The appliances are very poor for what they charge for rent(not stainless steele) and the maintenance is never on time or in a hurry. I now live in San Antonio in a much nicer APT for close to the same price I was paying there and the cost of living is higher in SA. However, I lived in JC most of my life and you can find a Apt much cheaper with the same type of average appliances and more sq footage. I'm not a picky person but I can tell you from experience, DO NOT RENT HERE. I know a few more people who lived here for a while and say the same thing. Again, they are WAYYY over priced for what you get.
February 26, 2014
Rated 3 out of 5?by Baxter Great location but the noise......
We've been here for about a year and a half and I recently found these reviews which I found to be very interesting so thought I'd add my thoughts.
First the positives. The location is outstanding and really can't be beat, IMO. Located near State of Franklin and minutes from a number of stores/restaurants as well as the interstate. One of the prime reasons we chose the Haven was the location. Also, they're very pet friendly as it was one of the few apartment complexes that welcomed pets. Pet stations are conveniently scattered throughout the complex although sadly, not everyone uses them so you have to be careful when treading on the grounds. Staff seems pretty friendly in the times I've dealt with him. Maintenance is always quick to respond to any call I make about a problem and they seem pretty nice.
Amenities seem nice though I admit I haven't spent time at the pool or gym area. Wife goes to both quite often and enjoys them although she has mentioned the pool gets VERY crowded.
We are in a 3 bedroom apartment which is not bad... not terribly small except certain areas that I'll mention below. Parking is not a problem as there are plenty of spaces. I've only noticed an issue with the trash bin overflow on rare occasions (primarily on weekends or around holidays) but they usually keep it cleaned out.
Now the negatives. First and foremost, the biggest issue by far is the noise. Every review regarding the noise here is no joke. It became very noticeable within days of moving in. The worst seems to be from above where nearly every footstep can be heard at times. From the side, it doesn't seem quite as bad but it could be we've just been fortunate to have "quiet" neighbors up to this point. Had I known it would be as bad it has been, I would've considered not moving here or maybe even a top floor apartment. The breezeways are also VERY noisy with talking echoing loudly and feet stomping up and down the stairs. Sometimes sounds like they're pounding them as hard as they can. I've also noticed many residents tend to let their doors slam shut which can literally cause the building to tremble. Now I do realize that noise is just a part of "apartment life" but I've lived in apartments before and noise has never really bothered me until moving here.
Can't really comment on the 2 bedroom but in the 3 bedroom apartment, living room space is VERY small. Room for a television and a small sofa pretty much covers it. Also, the walk-in closet in the bathroom is BARELY walk-in as it is extremely small and you have to step all the way in and close the door behind you to access the rack behind the door. Also mold is an issue when winter arrives but like the noise, it's due to the construction so there's only so much you can do.
Would I recommend it? It's hard to say as I have very mixed feelings about it. The staff works hard to keep the place very nice and the grounds neat. They offer activities each month to residents to participate. If you can tolerate some of the issues we've seen, then I don't think you'll find a better location.
February 18, 2014
Rated 1 out of 5?by Mags Don't Bother!
Do not bother living here. Without water now for 24 hours. They blamed it on the Johnson City water authority. Not so- it is the havens responsibility. Very Very thin walls, loud fans, shoddy windows- Just Don't Waste Your Time here!!!!!
January 7, 2014