Westpointe Apartments
(877) 627-8509
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(e.g. 100 West Oak, Chicago, IL)
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Rated 4 out of 5?by 1
reviewer.
Rated 4 out of 5?by LB2012 Home Sweet Home...Mostly
My husband and I moved here almost 3 years ago. It had a bad reputation at one point in time, but the area has since been cleaned out and renovated. They had recently done "upgrades" (new carpet, "new" appliances & cabinets) causing the rent to be higher, though the upgrades weren't later than the 1980s. We had a roommate for a while making the apartment more affordable so we weren't concerned about the severely outdated upgrades at the time. When my husband lost his job, their no-fear lease policy helped us out of a potentially terrible situation. The office staff is always friendly and helpful with anything you need. You can submit service requests and pay rent online, which are very helpful. You can set up text alerts for your cell phone (does not have to be a smartphone) to pay rent as well as emergency notifications. They have emergency maintenance numbers that you can call if something goes wrong after the leasing office is closed. Maintenance lives on-site so they're available 24-7. The property has a snow plow and maintenance takes care of the lots and sidewalks, though we've noticed this has been a bit lax in the last 2 years as though the budget has been cut. That doesn't help much because you have to go up a large hill to get out of the complex, which is difficult if it's covered in snow and ice. The location is amazing for shopping and eating out. I wouldn't recommend walking around these parts too much as it is not a pedestrian friendly area, though you can walk to practically anywhere around here. It is mostly quiet around here and we don't have any issues with other people that live here, except for when your neighbors are running water. It is very loud coming through the pipes. Everybody mostly keeps to themselves. The leasing office throws events to bring the community together such as pool parties in the summer, Christmas brunch before the holidays, etc. There is a large, furnished party room available for your personal events that is free. Children over the age of 1 have to have their own room. I don't know if you can put multiple children in one room together, but I would assume that's the case or you may have to purchase an apartment with additional rooms if you have children. The local school district is decent and very close by. They love having free roaming pets here, though that also costs extra (caged pets are free). You pay a deposit up front and extra rent each month, but considering the damage that pets can cause, it may be worth it to some people. One of the buildings is used by PTI for student housing so there are college students living nearby, but they also keep to themselves and usually do not cause problems.
After the first year we lived here, they did not do an apartment inspection and our rent didn't go up. However, after the second year, they decided to reinstate the inspections and jacked our rent up to make up for the last year. We do not feel that our apartment with the condition it's in (three years of wear and tear) as well as the fact that there is no central air or heat (electric is part of the package you pay for so we have a pretty hefty bill in the warmer months) is worth the price we're currently paying month to month and we anticipate an increase in rent for the coming year. For those reasons, we're seeking cheaper options in 2013. It isn't our own home, but we really do like it here and have mostly enjoyed our experience living here. Our apartment is very, very spacious for two people and the closet space is unmatched by any other complex in the area. We would recommend this complex to others.
January 1, 2013
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