Rated 1 out of 5?by Lack of respect Poor overall staff and maintenance for this place
I have lived in this complex for over 13 years and the new staff and maintenance dept could care less about the tenants. They tell you one thing and then do nothing at all - if you complain to them they will evict you (and the will find of way of doing this so their butts are covered!) They take no pride in the outside or the inside of this complex - other than the office so you think it is a nice place to live. You can have issues where your kitchen sink faucet has broken off and they still haven't replaced it to flooding from the upstairs bathroom to downstairs and nothing is done. To the point where you have black mold growing under your tile from the water damage and still nothing is done. To having your refrigerator go out and they tell you someone will be out and they don't show up for 24 hours so you lose all your food - which of course they do not replace (even though they promise you they will be out early enough that you don't lose anything - you would think this would be an emergency but to them it is not) To having the scrubs outside the front door of your apt be so overgrown that it is full of insects that bite at you every time you walk by or try to go into your apt. This is maintenance and staff showing their lack of respect for your home nothing more nothing less!
July 9, 2014
Rated 3 out of 5?by Angie Properties in Reynoldsburg, Ohio
This apartment is OK, however, my lease will not be up until October 2014. Therefore, I am still looking at various properties in Reynoldsburg, Ohio.
May 21, 2014
Rated 1 out of 5?by mccoy4446 They have no models
They were so nice to me, but they had no model, but they wanted a deposit. My step-mother read the reviews and said no way. I just read them... My advice stay clear.
May 18, 2014
Rated 1 out of 5?by jeferojo ALL THESE REVIEWS ARE CORRECT
I was moving to Columbus OH from another state and I found this apartment online and I drove 4+hrs just to look at it, the staff seemed normal at first, I looked at the model apartment for their large two bedroom townhome. I liked what I saw so I decided to go ahead and get it while I was already there, I did all the required paperwork that same day and the woman in the office told me to give her a few days and that she would call me with my move in date and I can come sign the lease. After a week I never heard from her, I would call the office and the staff was very rude and nasty over the phone. They would tell me Brandi was at lunch or gone for the day every day. They refused to try to help me themselves by saying if Brandi is the one helping me that she is the only one "allowed" to continue to handle my move in process.(which is crazy why is she the only staff member "allowed to help me?") So after several attempted calls and it would go to their office voicemail, finally a woman answered and very rudely said "Hellloo?!?!" I said Yes is Brandi available please? She said "Boy, no! We keep tellin you she aint here, we see you callin back to back, you aint gotta keep callin like that!" Very ghetto and unprofessional. I was in shock and in disbelief, before I could answer she continued, "Now, I already know you the one lookin for Brandi, I got yo name and number off the Caller ID and left her a note that you keep callin, she'll call you when she can!!" I was like Umm ook..? And she HUNG UP ON ME!! So I came on this web page looking for management contact information and came across these reviews and it all began to make sense, they're all nice to you until you give them money then they flip the script! I still never heard from the Brandi lady, who was supposed to call me back in a "couple days" its been two weeks! Needless to say I'm not moving there anymore thank God I dodged that bullet!
March 19, 2014
Rated 1 out of 5?by Sincerely Don't get sucked in!!!
The staff seems very nice when showing you the models, but they told me lie after lie. I don't believe the apartments are nearly as nice or as big as the models that your being shown. They make you pay your deposit before ever seeing the actual apartment you'll be living in, & will try to convince you to sign your lease before ever seeing your apartment. They say people do it all the time. Keep in mind, if you manage to see your apartment before signing the lease, & don't like it, your deposit is non-refundable. I backed away from this place before signing a lease & am confident I did the right thing.
March 1, 2014
Rated 1 out of 5?by Kait I'd ratehr live in the streets.
I currently live in the town homes, and all I have had is problems since i moved in in July. Earlier in the Winter the lock on my front door wouldn't lock, and the most they had done to "fix" my problem was to spray inside the lock so it would not freeze. Needless to say, my lock stopped working, the apartment next to me was broken into, and after making another complaint it took them 3 weeks to fix my locks ( and only because I refused to pay rent until it was fixed). This place is a joke and not worth the money. The staff does not care and they are rude, the neighborhood looks absolutely trashy, and there is never any parking. DO NOT MOVE IN HERE.
February 28, 2014
Rated 1 out of 5?by Readytomove14 All the previous reviews are correct!!
My AC has been out several times not to mention the heat in -5 degree weather and took them several hours to get here, Oh did I forget about the flood in my Apartment I went to get mail and my whole entry way was flooded with 2inch of water and spread to the carpet. Took 6 hours for someone to get here and it was the water heater which had to be replaced then when they replaced it left it in front of my apartment. They also had to replace the furnace. Honestly I think the previous management did a better job of responding than the new management. If I could give them a 0 rating I would!!
January 31, 2014
Rated 1 out of 5?by rent101 been there done that
I will never in my life return to this property. The loft style is nice, but that's about it. Nothing works
January 21, 2014