Cornerstone Crossing
(888) 898-4408
left
right
Enlarge
Showing - of
Previous
Next
left
right
Showing - of
Previous
Next
left
right
Enlarge
Showing - of
Previous
Next
left
right
Showing - of
Previous
Next
(e.g. 100 West Oak, Chicago, IL)
Driving Directions
Please enter both a "From" and "To" address to display driving directions.
Photos
Showing of
Previous
Next
Floorplans
Showing of
Previous
Next
Check Availability
* Required
Rated 1 out of 5?by 1
reviewer.
Rated 1 out of 5?by almostrentor I tried to move in.
To whom it may concern:
It?s not very often I get to use that opening phrase. This time it could not be more appropriate. If it does concern you that your potential renters are not being treated with respect and in a proper business manner then you read the rest of this letter. If not you can stop reading here and throw it away.
I live in Indianapolis, IN. I work in Columbus, OH. Previously I worked as an adjunct at three colleges in the Columbus, OH area. At the beginning of this year I was given a full time position at one of those colleges. That required someplace to live in Columbus. Previously I had been renting a room for the number of nights I would stay in Columbus.
I began my search around the beginning of March. On March 1st I found Cornerstone Crossing and noticed it offered one amenity that was most appealing to me, a fireplace. I inquired about a one bedroom apartment with a fireplace. On that date I was told such an apartment would be available for move-in on March 18th. Within hours I placed my deposit on that apartment. The following week I was contacted and informed of the full amount required for move-in. I provided those funds and was given assurance I had done all that was necessary and would be able to move in on the aforementioned date. In preparation I ordered electric and gas service to be placed in my name and activated on that date.
On March 13th I received a call from the apartment complex informing me the apartment promised would not be available on the agreed upon date. I was offered the choice of two options, wait a month for the apartment I wanted or accept an apartment with a floor plan and amenities different from that which was agreed on. I chose to wait the month to get the apartment I wanted. At that point I was told the apartment would be available for move in on April 13th. I was assured there would be no delays this time.
On April 10th I received a call from the apartment complex informing me the apartment promised would not be available on the new agreed upon date. This time I was offered three new options, wait until May 10th for the apartment I wanted and was promised, accept an apartment with NO amenities or accept a full refund of the deposit and move-in fees. (Am I the only one who sees a pattern here?)
The first time this happened I could understand the explanation given for the apartment not being ready at the promised time. I was told, both times, the in preparation they encountered some unforeseen circumstances. What I don?t understand is with SIX WEEKS of preparation what could possibly be unforeseen? The only logical way that could happen is if the preparation began within the week before move-in each time. That would indicate there was virtually no attempt in the interim to prepare this apartment for occupation. The only other possibility is that some apartment damage went unseen for six weeks by this management team who has done this kind of preparation thousands of times. Some of the unforeseen circumstances mentioned to me in conversation with the manager of the property were water damage, holes in the walls and drywall replacement requirements. I wonder, with an apartment complex as large as this one and with the number of complexes held by your corporation, are any of these circumstances six week unforeseen circumstances?
As I mentioned at the beginning of this letter, I am an educator. I am also a computer consultant. In the school where I am currently the director of IT programs I have a computer lab which we are upgrading this month. I?ve had the new computers for four weeks in preparation for the upgrade. The question I pose is what do you think would happen to my job if I called my supervisor 3 days before the proposed upgrade and informed him that due to some unforeseen circumstances our upgrade has to be pushed back a month?
The actions of the staff and management of Cornerstone Crossing Apartments are no way to run an apartment complex and no way to run a business. If this is in keeping with your corporate policy I?ll know that by not receiving a response to this letter. Then I?ll continue my apartment search with any complex not owned by your corporation. If it is not your corporate policy and/or you can work with the complex to get me into the style of apartment I originally wanted I look forward to your response.
April 15, 2013
Close
Amenities
Features
Utilities Included
Description
Unique Features
Sorry, we had trouble getting that information. Please try again.
Models
Name
Rent
Deposit
Beds
Baths
Sq. Ft.
Property Details
Property and Management Company
- New Life Properties of Ohio
