Rated 4 out of 5?by carez299 I like it here...
I'm getting ready to sign up for my second year here, but will be moving up to the 2nd floor where I can have a balcony. All my neigbors have been friendly and quiet considering how noisy apartment living can be, especially with dogs. The unit I curently live in was repaired from a water leak (?) but wasn't repaired very well and the sink and tub's recoating has been peeling off since day one. Those are my only complaints... Landscaping is beautiful especially around the pool. Everything is clean and well kept and I really like that there's a dog park there for dogs to run off some steam ;). Having dog clean up stations located around the property is a good idea too. Would have to say that the landscaping company could have done a better job with snow and ice removal this past winter though.
I like the location....close to the highway, but wooded enough to see deer wandering on the propery occasionally.
June 9, 2014
Rated 5 out of 5?by Loh8en We made the right decision!
This complex is in a great location on the west side, right next to the highway and other high volume streets. The staff are very nice and easy to work with, accommodating to needs/concerns in a timely manner with satisfying solutions. Neighbors are very nice as well, I am never skeptical or feeling endangered. Everything in the apartment is renovated with fairly new appliances. I'd like to see a fitness center available or a membership to Snap for a discounted price.
November 11, 2013
Rated 1 out of 5?by EC not what it's cracked up to be...
moved here a few months ago and loved it! at first. wanted to stay another year or two. but then all the lies came out. my concerns were ignored, even safety issues were ignored. things have not been fixed when i report them to the office, but i have been able to personally talk to the maintenance crew when i see them out and they will take care of whatever i need fixed right then. not one phone call or email has been answered when sent to the office and when i go to the office i'm told whoever i need to talk to isn't in and no one has any idea of when she will be in. what i was told at the lease signing was just to get that money and entrap me into being unhappy. doors fall off the hinges regularly because the holes are so stripped from the years of putting them back in. blinds fall off all the time. toilet doesn't flush 80% of the time. pool would be filled with bugs because no one felt like skimming it. rules are not enforced properly. they let you get settled then everything seems to go wrong.
BUT my neighbors are wonderful!! i don't want to move again but now i cannot wait til i get to move out of here! i wish the management would get their stuff together and they'd have a lot happier tenants. HUGE LET DOWN of an apartment on the management side. but does have an excellent location and prob the only place that allows dogs.
September 25, 2013
Rated 5 out of 5?by JD Amazing Place to Live!!!
I have lived here for over three years, and love it! Great apartments, great neighbors, and excellent amenities. The maintenance staff is very courteous and fix things the right way in a very timely manner. They treat my dogs like family whenever they see them. The Women in the office are very knowledgeable, and they treat you like a friend any time you walk in. Someone is always available if needed. The landscaping always looks great with tons of plants/flowers. You can't beat the location. Seconds to 74 and 275, and lots of shopping/grocery nearby. West Hills has always treated my family and I great. Perfect place to start/raise a family, and a ton of green space for pets. I would recommend West Hills %100.
January 25, 2013
Rated 5 out of 5?by maureen37 I'm sorry that I have to leave
I have lived here for two an half years and I have heard all the horror stories, but I haven't experience any of them. My neighbors are great, the maintenance staff is great and the girls in the office is pleasant and helpful. I will be sad when I move out. I am expecting baby #2 and I have out grown my apartment.
January 21, 2013
Rated 4 out of 5?by Shelly11 Managment and office staff are awesome!!
I have lived at West Hills for 3 years now and when i first moved in the management sucked! Since the new management took over last year they have been excellent..They take care of problems in a timley manner and really respect their tennants. I know its a little pricey but for the location and great people it is well worth it!!
January 17, 2013
Rated 1 out of 5?by mama27 Don't know what to think:
I'm not writing this review to be totally negative. I'm hoping someone from corporate will see it and make some changes.
My apartment is very nice, however I have had 3 water leaks in the past year. When I asked one of the maintenance men if this was normal he told me that I was one of the lucky ones.
The girls in the office are very nice if you ever get to see them. They go to lunch for hours at a time and although the office is supposed to open at 9 it's usually 9:30 or 10 before anyone shows up.
Ther are other small issues, but I don't want to be a complainer. I suppose no apartment is perfect. I do love living here and don't ever want to move. I just wish management were a little more responsive to my needs.
January 12, 2013