Rated 4.5 out of 5?by 4
Rated 4 out of 5?by Clearlydisappointed Nice but not the luxury apartments they claim to be
I thought these apartments were nice but not the luxury apartments they claim to be. Though the bathroom had a newer vanity, the tub and flooring are probably 30 years old. I found the monthly rent to be high, my monthly rent for a 2b 1b apartment was only 100 less a month then my mortgage on a 5b home. I moved there on a temporary basis while trying to find a smaller home after selling my house. I signed a 6 month contract but after 2 months found a home because my husband needed knee surgery and we were on the second floor with no elevators. I asked to change over to a 3 month lease and pay the difference but they wouldn't allow it, not even with the contract for the home and my husband's doctor's note saying he was having a full knee replacement. Having no choice except to move due to my husband's surgery, they still charged me all 3 months rent, including the dog fee when no one was living in the apartment, a $370.00 fee to have the apartment painted in case they round a new renter and a late fee of $120.00 when I couldn't afford to pay all the rent on time because my husband was out of work due to surgery and we were paying the mortgage on the new home too. I was very disappointed that they seemed to put money well above someone's health issues when we were cllearly willing to pay the monthly difference between the 3 month and 6 month contract.
April 16, 2014
Rated 5 out of 5?by Jannaa Heather Ridge Community looks great!
I was quite impress with Heather Ridge and I'm hoping to moving there in the near future. The staff and the condition of the area and apartments were great. I can't evaluate the service or noise level as I don't know, but I was told the maintenance staff and noise level were very good.
December 2, 2013
Rated 4 out of 5?by Current Resident Great Aparetment Complex to Call home
I have lived here for 7 months and most likely will re-new my lease. I normally do not write reviews, but I thought in this case it would be appropriate. First off, the maintenance staff here is awesome. You never wait for anything to get fixed and before you hang up the phone they are already knocking at your door. The grounds are always well maintained and it's a very friendly place for dogs. It's also very quiet and a great set up of neighbors who take pride in there apartments. The office staff is very nice and always follow up with you after any repairs have been done which are only minor here. Overall, if you are planning to move into a apartment I would definitely recommend it here. Nice people, great service, nice place to call home.
November 22, 2013
Rated 5 out of 5?by pattieU best apartment overall in area
I have lived here a year and am so pleased. My friends and family who visit comment on how well maintained it is. The office staff is so friendly and the maintenance staff is the best I have ever encountered. Each is on top of anything that needs done immediately and keeps you informed. This was my first summer here in the pool and it was the best. Every area at the pool area is kept very clean and safe and the lifeguards are friendly and ensure all pool rules are followed but in a nice friendly manner. I have recommended this friendly apartment community to several people. You will not be disappointed when you chose this complex in Mantua.
November 8, 2013