Rated 3 out of 5?by ERyker Mixed Experience
As so many others have observed, this is a beautiful building with great potential. The management's lying about amenities is very disappointing, however. Some amenities are very slowly being rolled out but are generally less than promised. Others, like outdoor dog run, extra storage units, door attendant, etc. are non-existent. If you work a normal full-time schedule, don't expect to be able to retrieve any packages left with the office until the weekend (mgmt office should be open late at least one night a wk). Parking is inconvenient. For rents this high, amenities should already be completed and live up to hype.
July 10, 2014
Rated 2 out of 5?by Risa3714 Great potential, poor execution
This building had a lot of potential, and I was incredibly excited to move into the space. It turned out to be a "just OK" experience. I liked the floor plan, and the residents are great, but the area was dead. The parking situation was dreadful. Amenities took much longer than promised to arrive (some, like storage, never materialized at all). There is only one working elevator in the Endicott building, which makes it difficult to get around on moving day (yours or someone else's.)
I had to leave the apartment early because I lost my job and had to move to another state. I gave about 3+ months notice. The leasing office was unforgiving of my situation, and in addition to still having to pay rent, I also still have to pay like $130 a month for electricity that I'm not even using. I understand that they have a business to run, but my situation was handled poorly. Further, management is slow to respond to calls and emails.
In sum, a great building with tremendous potential that is run in a very mediocre way. Not too resident friendly.
July 1, 2014
Rated 4 out of 5?by satisfiedresident A great apartment in a great location!
My husband and I moved into our apartment this winter. We had fallen in love with the building and our specific unit when we took a tour. We knew from our tour that many of the amenities were not yet complete and there was still a lot of work left to be done in the buildings. Of course we took this into consideration when choosing apartments. We also compared the price of our unit with similar apartments in the area. Even though utilities are not included in our rent, we still are paying less that we would at nearby apartments of the same quality. When we signed a lease, there was a special for a free month rent when we signed a 12 month lease, and this saved us considerable money. We also made sure to thoroughly read our lease and all the adendums before signing - we were a little weary about the way heating/cooling was charged based on the size of your unit rather than actual use. However, we knew when we signed the lease that at times we may be paying more for these utilities than we actually use. Once again, this was something we took into consideration before making a decision. During the winter months and when construction was at its peak, we did not receive actual bills for these utilities - which was again money saved for several months. This was a fair practice by management that was not required of them - after all, we knew there would be lots of construction and we knew how the heating charges were billed before we signed the lease.
The biggest frustrations we had were with the elevators in the Pioneer building. There was only one working elevator for the first several months we were here - so any time someone was moving in it was a huge hassle for everyone. There were also several days when the one elevator was not working - and being newly pregnant I was not about to climb 9 stories! But maintenance was always easily accessible to help out and could sometimes take us up the construction elevator. However, for the last month both elevators have been working well and we no longer have to wait more than a minute for an elevator.
The building is connected to the skyway system, which is incredible and the covered parking garage is convenient. Many apartments we looked at had a waiting list for their garages so there was no guarantee as to when you would get covered parking! We have had few issues with parking, but when we do, someone usually answers the phone quickly.
Maintenance has always responded quickly to requests -although nothing we needed has been urgent. Our new washer did not work the day we moved in - but it was replaced the same day and we have had no further issues.
We can so easily and quickly walk anywhere downtown from our apartment and we love it! Union Depot and the light rail is a block away, the river is so close, and once again you are already linked in the skyway system. The updates of things going on downtown and around the complex via social media are great. The manager and office staff are always friendly and helpful - I have never had any issues with them. The only reason we won't renew when our lease is up is that we now need more space with a baby on the way and want a more suburban lifestyle. But we will miss many things about living in town and having easy access to so much that goes on in St. Paul!
June 16, 2014
Rated 5 out of 5?by Endicott Lifer I love my loft apartment!
I moved into my apartment in October and have loved everything about living in such a beautiful and historic building with high end apartment finishes. I love city living and so appreciate an apartment complex with an attached parking ramp and skyway system, especially this past winter! The staff is great and has been helpful any time I need something or have questions. I have had one maintenance request and it was taken care of as soon as the part came in. It was easy to do a request too, all I had to do was log onto the website, put in a request, and maintenance contacted me right away. I'm excited for our amenities to continue rolling in. The staff does a great job in keeping tenants informed with all building and amenity updates as well as sharing different events going on in Lowertown.
It?s really a joy to show off our apartment, our facilities, and the buildings themselves when I have visitors. If the living quarters ever get too cramped when hosting family or friends, we now have a guest suite option which offers a really affordable rate.
This place is a great value for what you pay and that is being said with more amenities still to come! I can't wait for the light rail to open as the Pioneer Endicott is in the perfect location for people who will be utilizing it.
May 13, 2014
Rated 5 out of 5?by One of the first residents Fantastic Combination of Modern and Historic!
This is by far the nicest place we have ever lived!
As an architecture lover, this property is to die for. How often can you say that your management/development team is working hand in hand with the local historical society? From the beautifully refurbished hardwood and tile floors, to the breathtaking 16 story atrium; the developers have left no detail untouched.
The apartments themselves are equally breathtaking. You'd be hard pressed to find ceilings and windows as impressively tall anywhere else, aside from maybe the Cathedral. The appliances are all stainless steel and run like a charm. And the granite counter tops would make even Michelangelo proud.
The management team is the epitome of Minnesota Nice. Always responsive to our emails and always giving us a heads up if there is any maintenance going to take place. They even throw a monthly resident social with fantastic local food and bottomless beverages. We have never had an issue with getting a hold of them and can get simple maintenance scheduled and completed the same day.
The amenities which have been completed are great! The gym has plenty of equipment and there is even a virtual trainer video system available for those who want to do yoga, or any other class type routine. The resident lounge has a pool table and a tabletop shuffleboard table. There's also a gorgeous granite fireplace with more previously mentioned stainless steel appliances. It's a great place to host a family party. We thoroughly look forward to even more amenities being rolled out in the near future, including a skyway wine and spirit shop and an outdoor lounge space! The future of this property is bright!
We have loved our time here (one year) and look forward to many more years of enjoyment. In fact, we just renewed our lease, despite having a full year left. We cannot imagine there being a nicer place to live in Lowertown.
May 3, 2014
Rated 2 out of 5?by beauty is only skin deep PLEASE Take your non-existant amenities off your website..
screening room - n/a
tanning salon - n/a
oudoor fire pit - n/a
outdoor dog run - n/a
full time concierge - n/a
wine celler - n/a
massage room - n/a
dry cleaning - n/a
package deliver - n/a
storage units available - n/a
No matter what they tell you, these amenities were promised last year to residence who moved in, now they have told us end of summer or latest end of this year which means another summer of no outdoor areas to enjoy, meanwhile rents raised, new heating/cooling fees assessed per month that exceed most single family home bills...sadly they have enough money to continue to build new apartments which bring in new tenants yet somehow they cannot complete the amenities promised on the website in as timely a manner to keep the existing tenants, the place has people moving out all the time which only being a year old tells you something. You will be wowed by the definite beautiful apartments as they are quite amazing, you will be seduced by the history of the building, but don't expect anything they promise you to be completed on time if their reputation for inaccurate timelines continue. Staff is definitely friendly but that cannot make up for the way these property owners do business.
April 30, 2014
Rated 2 out of 5?by deadflowers Livin' In A Closet For Lots Of Money
I am very disappointed in my place. I rented this place based on an emergency where I must move for work and my work paid the security deposit. The staff are amazing and have been very helpful but I was unfortunately led astray in believing that anything would be finished this year! The club room and the fitness room along with the mail room are phenomenal but everything else is completely mediocre or unfinished. I am sure they are doing everything in their powers to make sure things happen but unfortunately the hook has been placed and I was the sucker.
I viewed a place that I really liked, it was just the right size. I told the lady I need to address my boss first but within 10 hours of calling back the lady had told me they already signed it over to someone else but they did have one with the exact rent amount and floor plan as the one I viewed, it was probably my fault but I jumped on that offer and was stuck in a corner unit that is continuously loud making whirling mechanical noises all through the night.
The absolutely horrific and worst part about this unit is that it has absolutely no sunlight what-so-ever. It is dark 24/7 which means I need to keep my light on every single time I am in the place which means a larger electric bill! Plants? all dead. Pretty much the same as living in a giant, dark, closet. The person who showed me the unit assured me that the unit was exactly the same as the one I viewed before and since I own two trees and several plants, when I asked how many hours of light does it get she told me ?oh about 8 hours? a complete and flat lie I am regretting. I really don?t have a problem with the management, they have been amazing, but if the rent is increased next year I will move, it does not make sense for someone to pay to live in a closet! Either that or make them cheaper and inform the person ?hey this place doesn?t get any sunlight at all, the window is just for looks?
Honestly the rent of these specific units should be considerably lower than the rents of similar units
April 16, 2014
Rated 2 out of 5?by John Awful Place - with Some Redeeming Qualities
If I did not dislike carpet, and if I knew the staff here were fake and false, I would have rented a different place.
Move-in began spring 2013.
Dog Porch: Doesn't Exist
Dog Run: Doesn't exist. Told me it would be ready to go at the end of April and then I heard office staff talking to one another, saying it wouldn't open until August 2014 at the earliest.
Bike Storage they said would be indoors: Doesn't Exist. Put up a make-shift place outdoors. Hah, hah.
Inside Tenant Storage Rentals: doesn't exist
Community Clubroom: doesn't exist
Screening Room: doesn't exist
Tanning Salon: doesn't exist
Lap pool: they began telling new tenants (who toured recently) a lap pool was coming in. Whah? It's not on their website and none of this other stuff is finished. PE - Let's focus on the "bill of goods" you sold residents a year ago.
Outdoor Fire Pit: doesn't exist
Outdoor gourmet kitchen: doesn't exist
Full-time concierge: doesn't exist, in any form of hours of the day.
Wine cellar: doesn't exist
24-hour emergency maintenance: Unknown
Massage room: Doesn't exist
Dry cleaning: Doesn't exist
Dog spa: Doesn't exist
Package delivery: Doesn't exist
Business Center: Doesn't exist; resident lounge only; but they are sure trying to include a tiny area of the resident lounge, and probably the "clubroom," and the "screening room" as one room even though they are all listed as separately amenities on the website.
Further: there are problems with the in unit appliances (see other postings), the in unit air circulation (or lack thereof) and you'd be false to think you'll have air flow with windows because they barely open.
Management has been really disrespectful answering our questions about contraction, safety problems, construction updates. There is no transparency and they direct you back to your lease when the lease clearly doesn't address the question. There level of callousness and evasiveness is breathtaking. And their ability to hide behind pearly, bright smiles and false promises to follow-up even more so.
Maintenance is mostly good. But they often don't give a head's up that they are stopping by. Just b/c you say they can enter with their own key is not the same as saying they can enter without notice simply because you put in a work order.
Neighbors care and I'm interested in joining the Tenant Association. Leasing office told me this group already existed, but turned out that wasn't true and now that they are forming I got news showing management isn't going to resolve or help with anything.
Resident lounge and resident socials, which seemed like the chick pushing the resident group lit the fire under them to focus on that.
Wait until this building is finished to move in; or at least once the Lunds and the Rail are actually operating. Their prices will stay reasonable since they can't fill units well. The people, like me, who loved the historic charm were already netted into renting.
So buyer beware. Apartment Management are really sales staff, but they are to managing tenant needs as what HR at Blackwater is to managing employee needs.
March 8, 2014