Rated 3 out of 5?by MSPFan The Flats at West End
The location is nice, and the building is relatively new. The price is high for what you get, so the value is not good. The staff is generally friendly; but also doesn't seem empowered to solve problems important to individual residents in a way that has value. As noted in other reviews, it is a very noisy place to live; throughout the winter, snow removal equipment has been running throughout the night/early morning hours (seemingly every night during times of snow) just outside the building impacting sleep.
The amenities are fine but not incredible (the pool is small and often shaded by upper floors of the building, but the rooftop terrace is a nice feature). The inspections (roughly a year after opening) indicated the building had some structural items that needed to be fixed, and some items seem to have been poorly installed. The maintenance staff has been good and willing to help if they can, however.
Some building wide problems that they chose to fix were done with curious timing (removing all cars from the expensive enclosed parking for four days in a cold month last year--January). I've noticed some people have experienced car damage in the garage due to some garage design issues that make parking and maneuvering challenging in certain areas. Given that, the parking is unnecessarily expensive as well (especially given the price of the units to start with). There is a new apartment building opening up next door in the near future which should be an interesting comparison for those looking for other options.
People who enjoy West End will like the location; but along with the positive aspects, people should also be prepared for high rent, noise, and a building and parking situation that likely doesn't justify the price. New competing apartments are becoming available in the area around the Flats at West End.
January 6, 2015
Rated 5 out of 5?by CY The Flats 4 Us
Amazingly convenient to shopping, restaurants and Downtown but has a softer suburbia feel. Ease of entry to main TC Hwy arteries. Dtwn just minutes away yet a walkable location to most everything you need. Very Classy accommodating apts. Onsite Mgt extremely professional and courteous. Local Ownership with great reputation. Quick response to Maintenance issues. Our Dog is a Happy Camper here. We are very happy and pleased with our decision to choose this awesome place.
November 1, 2013
Rated 5 out of 5?by flatlover Amazing Staff
The Flats at West End is such a wonderful place to call home. I don't think the staff could get any nicer and accommodating. The units are smaller, but absolutely gorgeous! I love my flat :) I don't think there is much negative to say about this place. The only feedback is probably a little better soundproofing for the pricepoint, but it is still exceptionally good fo an apartment complex. You can walk to anything you need at the shops - this location can't be beat. It feels like downtown, but incorporates a suburban area feel.
June 8, 2013
Rated 5 out of 5?by LizT Flats at West End - prime location, great value, quality amenities, nice residents, and impeccable customer service!
My experience into moving into the Flats at West End was phenomenal and I absolutely love my unit! From the initial point of contact with Jill who showed me the various options to the day before move-in in corresponding with Tim, the customer service has been impeccable! The representatives of the Flats have truly gone above and beyond to ensure my comfort into moving into a new place. Everyone was professional, friendly, responsive, and accommodating.
I was closing on the sale of my home during this time and I really appreciate the generosity in allowing me to move in early - it alleviated a lot of stress and allowed me an opportunity to enjoy the comforts of my new home prior to traveling for work. In the short time that I've been here, I am pleased at how quiet my unit is and the kindness and respectfulness of other residents. I continue to find hidden gems throughout the place and am greatly satisfied and impressed with all the amenities and services provided on-site.
I viewed a lot of places including downtown, North Loop, and other places in SLP prior to making my decision and I believe that I made the absolutely correct choice in choosing the Flats at West End based upon quality unit, customer service, prime location, and value of the unit/amenities. I would highly recommend anyone to view and consider this place as their new home!
May 29, 2013
Rated 5 out of 5?by chen nice apt in a vry good location
if u wanna get feelin of stayin in a downtown kind of place at a affordable price...then this is d place.locatef at walking distance frm movie theater...hundreds of food options..n livily surroundings.good place to stay.
May 11, 2013