Cooper's Landing Apartments
(269) 216-7301
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Rated 2 out of 5?by 1
reviewer.
Rated 2 out of 5?by SubparService2013 Good Apartment- Terrible Leasing Service
I have not lived in Coopers for very long, but my overall impression is that the community seems nice and quiet. However, the staff (or at least the gal that did my leasing) is incredibly slow, disorganized, and not very knowledgeable (she's very polite, but polite does not make up for the inability to complete her job) . I sort of knew this before moving into the community, because my leasing agent took an above average amount of time to respond to any emails, phone calls, or just my application alone. I had to call the community three times to inquire about my application, and I still feel like the leasing agent must have lost my paperwork for a while there. I was prompted to write this review because yet again, I am waiting for a response from my leasing agent who I emailed several times over the last week. When I did receive a response after a week of waiting, she emailed me a different tenants information. So, my advice to anyone looking to rent here is to get everything in writing. And I mean everything. If it's not written in the lease (such a promised rent concession or promotion, or additional accommodations of some sort), get it in writing immediately. I made the rookie mistake of assuming that what my Leasing agent simply told me was true. After speaking with the other leasing agents, nothing has been noted in my file and 'I need to take it up with my leasing agent', who is currently not returning my messages.
Overall, the apartment is decent to live in. The materials are cheap, but this isn't unusual for an apartment community. I've never had issues with noise from my neighbors, and the only thing I would complain about is careless parents letting their young children run through the parking lot with no supervision. I had a group of kids run right behind my car last night as I was trying to back out of the space, with no parents to be found. They had to have been between 10-12 years old, and they tend to roam through the parking lot playing between the cars. I have not had to do any maintenance requests yet, although I did have a chance to meet one of the maintenance staff the day I moved in. He seemed very warm and welcoming, and gave me some tips on if the power ever went out so it made me feel like maintenance would be timely if there ever were an issue.
Hopefully, if you choose to move here, you will have a better leasing agent. But, if she takes more then a couple of days to respond to anything, I would recommend immediately requesting a different agent since they don't seem to interchange once you get more into the Leasing process.
April 26, 2013
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