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Rated 2.3 out of 5?by 4 reviewers.
Rated 2 out of 5?by Want to move, but stuck in a least We have lived in Sanctuary Place apartments for just over 2 years total. We have lived in two separate apartments there. The first time we moved out, we were in the process of buying a house and had to break our lease. We wound up paying just about a quarter of our actual rent to cover the break in the lease until the time someone else moved in. That was no big deal. However, when the house fell through and we decided to move back in (big mistake), I completely remembered why we wanted to move away in the first place. The maintenance people take forever to get back to you and fix whatever is wrong, the office staff NEVER answers the phone. I called three times one day after I had driven by the office to see if someone was there, yet no one answered the phone. The only way I have ever been able to communicate with anyone in the office was by email or in person. Snow removal in the complex is ridiculous. Over a week after the last snowfall, there is still patches of ice on the sidewalks, the main sidewalk was never cleared off at all and children use that sidewalk to get to the bus stop. There is ice all over the parking area as well. Their snow plow consists of a golf cart with a small plow attached to it, all this does is make it worse because it packs the snow down and makes the roadway very slippery. Also, when we lived in a much larger house, I never saw a $70 water/sewer bill. The water/sewer is run by a place out of Ohio rather than the Boone County water district and I think this is why prices are higher. Electric bills are outrageous in the winter because there is always a draft from the windows and doors causing the heat to run constantly. I really want to break my lease again, even though it just renewed, but I do not want to keep paying rent until the apartment is leased again, for a lower price than what I am currently paying. February 2, 2014
Rated 1 out of 5?by The management staff are the worst! HONOR WHAT YOU SAY! If you're looking for an apartment in the Hebron KY area... DO NOT EVEN CONSIDER SANCTUARY PLACE. When I was shown the apartment, I had my credit checked to see if I was going to be approved, as well as evaluate what I needed to save. I received a phone call the same day from one of their associates, they said my credit was fine and I only owed a $100 deposit, first month's rent and the three days in June pro-rated (I moved in June 28th). Today, ONE DAY BEFORE I START MOVING IN, they call me and tell me I owe TWO MONTHS RENT UP FRONT. They begin to explain that "corporate" e-mailed them and said blahblahblahBLAHBLAH. I DON'T CARE WHAT CORPORATE SAID. ONE OF YOUR LACKEYS TOLD ME DIFFERENT. Their local office won't honor the original deposit, they won't even meet us halfway. Corporate is being called tomorrow to figure SOMETHING out, because this is incredibly unprofessional and SHADY business practice. TL;DR - SANCTUARY PLACE ENGAGES IN POOR BUSINESS PRACTICE AND DOESN'T DO ANYTHING TO SERVE THE CLIENT. YOU'VE BEEN WARNED. June 27, 2013
Rated 3 out of 5?by Nice area, but we pay more than quoted Online and at our first visit we were told the price, however when my husband signed th contract he didn't realize it 20.00 more than the original quote.. Even though we showed them the price online, they said "the lease is signed already". Ethics? June 15, 2013
Rated 3 out of 5?by Sanctuary Place Apartments I think the place is an awsome place to live, however when it comes time to renew your lease they will always increase it even though they are advertising the same apartment on craigs list for $30 per month less. I wouldnt be upset if they were just honest about the whole thing but they continue to lie. All they have to do is add in the fine print that its for new renters only. I think its a joke that when I leave someone will get my apartment for less than what Im paying. I would have been happy to sign a new lease if they would have offered me the same deal. March 25, 2013

Property Overview

Welcome to Sanctuary Place Apartments! Enjoy living at a resort every day. This beautiful community features a grand clubhouse with a party room for entertaining and community events. Relax in the refreshing swimming pool, get fit in the well-equipped exercise room, or catch your favorite movies in the first apartment community movie theater, with a video library, in Northern Kentucky. The professional and friendly service will spoil you. Visit Sanctuary Place Apartments and you'll agree that the combination of location, home lifestyle and the unique, professional designed interiors are second to none. Welcome home!!
      Utilities Included

        Unique Features
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          Name Rent Deposit Beds Baths Sq. Ft.
          1 Bedroom $680 - $745 Varies 1 1 750 - 850 Check Availability

          1 Bedroom

          • Amenities
            • Features
                Unique Features
                • Utilities

                  2 Bedroom $770 - $920 Varies 2 1 - 2 958 - 1380 Check Availability

                  2 Bedroom

                  • Amenities
                    • Features
                        Unique Features
                        • Utilities

                          • Amenities
                            • Features
                                Unique Features
                                • Utilities

                                  3 Bedroom $960 - $1020 Varies 3 2 1481 Check Availability

                                  3 Bedroom

                                  • Amenities
                                    • Features
                                        Unique Features
                                        • Utilities

                                          Property Details

                                          • Air Conditioning
                                          • Dishwasher
                                          • Unfurnished Available
                                          • Fireplace
                                          • High Speed Internet Available
                                          • Storage Space(s)
                                          • Garage
                                          • Pool
                                          • Sundeck(s)
                                          • Clubhouse
                                          • Business Center
                                          • Package Receiving
                                          • Wheelchair Access
                                          • Playground
                                          • Fitness Center: Free
                                          • On-Site Management
                                          • On-Site Maintenance
                                          • Controlled Access
                                          Lease Length
                                          • 12 Months
                                          Unique Features
                                          • Movie theater
                                          Pets Allowed
                                          • Cats Allowed
                                          • Small Dogs Allowed
                                          • Large Dogs Allowed
                                          Pet Restrictions

                                          Some pet restrictions apply.

                                          Pet Questions? Call Toll Free: (866) 858-2431

                                          Available Parking
                                          • Parking Garage
                                          • Parking Lot
                                          • Boone County
                                          • Distance to Dry Cleaning: Less Than 5 Minute Drive
                                          • Distance to Laundromat: On-site
                                          • Bus: Tank - Within Walking Distance
                                          • Highway: I-275 - Less Than 5 Minute Drive
                                          Parks & Schools
                                          • Park: Boone Woods
                                          • Elementary School: North Pointe
                                          • Junior High School: Conner
                                          • High School: Conner
                                          Building Details
                                          • BuildingType: Apt. Community
                                          • Number of Floors: 3
                                          • Number of Units: 250
                                          • Housing Type: Unfurnished
                                          Office Hours
                                          • Weekdays: 10:00 AM - 06:00 PM
                                          • Saturday: 09:00 AM - 05:00 PM
                                          • Sunday: Closed

                                          Property and Management Company

                                          • Nexus PM

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