Rated 2.5 out of 5?by 2
Rated 4 out of 5?by BobB VERY Happy here for years!
I lived at Hampton In Highland for 7 years and I loved it! The apartment was prepared beautifully for my arrival and they installed a brand new dishwasher for me too. Whenever I called for things to be repaired, the office was so friendly and the maintenance dept. took care of my request within 48 hours! The grounds are beautiful and all the extra's you get here are amazing. I especially loved the 24 hour Health Club and my daughter enjoyed Meadows Park right across the street. I would have stayed but my job took me out of the area. Living at Hampton In Highland was a wonderful experience for me!
January 31, 2014
Rated 1 out of 5?by jojo25 Seems much better than what it is
I am pretty disappointed in this community. They are very nice and friendly and will tell you anything you want to hear to sell you an apartment. Once you are in, be prepared for some costly surprises. They only pay for gas, and guess what? Nothing in your apartments needs gas. I was lied to and told that heat is included in monthly rent. Until I received a huge bill from Nipsco and was told that it is my responsibility. I don?t have a problem paying for my heat, I just wish I knew that going into the place. Recently everyone?s rent went up because they started charging a monthly fee for water. If you are not living there for a year, your premium will be waaaay higher than advertised. When I asked for an extension, they raised my monthly rent by over 20%. I am just a single mom and I thought that was unreasonable. They also do not tell you that you will not get your security deposit back because they use it to paint the place and shampoo the carpets. So you may get approx. 15% of it back at the most. Some of the office staff is friendly, but definitely not as much as when you live there. If you have a package for pick up, they are not always happy to get it and seem bothered. I had a couple of maintenance requests while I lived there, and both of the took over a week to get resolved. They say they have some kind of special ceiling floors that do not let sound through. That is a complete lie. I could hear my neighbors upstairs showering, walking ,etc. I didn?t bother me personally, but again, they were not honest about this and if you are sensitive to sound it might be a problem. Anyway, the apartments in general are average in appearance. Old appliances and dark interiors. My apt has smelled kind of musty the whole time I lived there and couldn?t get rid of the smell. Overall, I think they are overpriced and have too many hidden fees (like parking stickers!) which would make me not recommend it to anyone. Living in a house is cheaper than there.
June 17, 2013