Rated 1 out of 5?by 1
Rated 1 out of 5?by allisonc DO NOT RENT HERE!
DO NOT RENT HERE! I lived here during fall and spring of the 2010-2011 school year, and besides constant maintenance problems that never got addressed, paper-thin walls that ensured your neighbors knew everything about your life, and mail that never got delivered, I still have one HUGE problem with them. I moved out about 3 months before my roommates, because they all stayed for the summer. Before I left I had the room professionally cleaned, and then I locked the door and turned in my keys. One of the employees unlocked my door so my roommates could use my room as a storage/guest room. Around August (after I moved out) I got a bill from Villa San Carlo that included things such as "cleaning fees," although my room couldn't have been more spotless when I left, "missing porch screen," even though the model of apartment I was living in had NO porch screens, and other ridiculous, outrageous charges. The bill stated that if I wanted to dispute the claims, I needed to write them an email. I did so. Twice. Then I called, and they said they couldn't talk to me about it on the phone. I proceeded to write a third email. This went on for months, until finally around November I called and they told me that I need not worry because it had all been taken care of. In December, debt collectors started calling my family. In January, after a LONG battle, I gave in and went and payed the bogus charges. Unfortunately, that didn't stop Villa San Carols debt collectors. They continued to threat and harass my family, and after being assured 8,000 times by the apartment that they would take care of the problem, the "debt" hit my dad's credit score. This is still effecting my family, because the credit score cannot be fixed, EVEN THOUGH I HAD PAID THE BILL MONTHS BEFOREHAND. So, if you don't want to live under lazy, unorganized, and uncaring people, I wound not recommend Villa San Carlo.
I know that I sound very biased. I am very upset. Unfortunately, this entire story is true.
December 3, 2012