Rated 1 out of 5?by hatethisplace NO MAINTENANCE
Just as every one else has said, they ignore you and just lock you into a lease and use you for your money. i have had issue after issue with this place, from the a/c to a leak in my ceiling. I had a stained spot on my ceiling from rain water soaking through, so i called and every time i told them that i had already called and that no one had come by like they had promised and still no one came. the spot got bigger i called again and again, got nothing. i called a few times until i gave up, and then the spot started dripping, on my bed, right next to my baby's bed, and again i called and they just tell me that 'there is a long list of people's roofs they need to fix... we have to let the rain dry up first, itll be like a week' a month goes by and still nothing. finally i ask to talk to the manager and demand compensation for having to deal with my bedroom ceiling literally having water CONSTANTLY dripping, i had to rearrange my bedroom to compensate for the leak!! he avoided talking about compensation and just told me the problem would be fixed, (this was a month before i move out) and i brought it up again and he just said, that he wasnt authorized to do that and that i would have to call the main office, which i have now left 10 voicemails that have not been returned. and now, here it is a week before i move out, THANK GOD! and NOW they are here at 10am on my ceiling banging away. they woke my baby and didnt even warn me that they we coming, then they stop and finally she goes to sleep and they come down and knock and ask to go in the room and i explain that now is not a good time because of the sleeping baby but if you are really quiet you can just peek in, he goes in and says, 'yup this is going to be a big job!' soo loud like he didnt even hear me!' i am so angry at having to deal with these people and having to pay them so much money for them to just treat me like dirt!
January 18, 2014
Rated 5 out of 5?by GardensSam My second visit to this spectacular community!
I currently live in the Palm Beach Gardens area. I looked at The Fountains a few years ago. I almost moved to the community then, however I had a better opportunity at the time, which worked out better for me. Looking for a new place to live recently. I went back to The Fountains remembering how wonderful the representative's and apartments were. Perfect location, spacious floor plan, with large closets and another most important feature for me, were the screened in porches.
I had contacted several communities online through various apartment search websites. I must let everyone know that the staff at The Fountains were amazing! Out of over 30 places I had correspondence with, they constantly stayed in contact with me, answered all my questions, and was so informative and very helpful with the process. It was a great pleasure and so refreshing for a person looking for a new apartment. It's difficult sifting through all the selections out there. I have been in Real Estate for over 20+ years and understand how important customer service, location, and value is. I just had to let everyone know what a gem the staff and this community is!
These wonderful representatives blew all the other apartment communities from West Palm Beach, Palm Beach, Juno, and Palm Beach Gardens away! I will be referring people who need a new place to live to this awesome community. I look forward to saying, 'thank you' with new potential neighbors, and most importantly, making the place I will call home spectacular!!
November 18, 2013
Rated 2 out of 5?by studenthelpre123 IT IS NOT WORTH IT!
This is for my dear students and hard working people out there:
Don't be fooled by the location or the small difference on rent price compared to nearby places, IT IS NOT WORTH IT!!! First of all the place is old and when appliances and other stuff start to break down(they will) and you send a service request, they will either ignore you or send somebody after literally a month. Unless you move all the way in the back of the complex,good luck finding parking after 6 p.m.
On top of that,they don't give you your security deposit back because they changed the name of it so they can make it "non refundable".If you're a student or somebody that is always working and time is precious to you ,STAY AWAY FROM THIS PLACE!!!. It will give you more headaches than it is worth it.
September 14, 2013
Rated 1 out of 5?by captain one of the worst apartments around
The Fountains apartments are horrid. I rented here after a walk through of there model, and it looked nice. apartments are noisy, nothing works and no privacy or security, and good luck with maintenance. after a month already have had numerous problems with a/c, noise and fleas. when we moved in the apartment was dirty and infested with fleas. don't rent here.
June 28, 2013
Rated 1 out of 5?by SheilaSheil One word "HORRIBLE" Fountains in Palm Beach Gardens
I have received poor service as a rente.r
I've always paid my rent on time and followed all
rules on the lease agreement, but unfortunately it wasn't reciprocated, therefore I have decided to search elsewhere. My lease according the the lease agreement I signed is up on May 5, 2013, I
have already filled out the form ending my lease, but I was told by one of the leasing agents that I had to give a 60 day notice so I have to pay until May 12, 2013, first of all 60 days from the say I signed
the notice is April 10, 2013 not the 12th as she stated and I should
not have to pay anything after May 5, 2013, the day the lease ends and
the agreement is over.
I made several service request online over and over in regards to my fridge, dryer and toilette. No one has called nor come to my
unit to service anything.
Stay away from this place, once they have you locked in a lease they will take full advantage!!
March 26, 2013
Rated 3 out of 5 Too close for me....
While the model was beautiful, the floor plan was a bit tight for my tastes. Each room was directly off of the main room and it seemed to lack the separation I was looking for. Also, I received conflicting information regarding price each time I called. At one point I even received an e-mail with a price while I was on the phone with the leasing office as they gave me a different price. I chose a different community.
February 21, 2013