Rated 1 out of 5?by 1
Rated 1 out of 5?by Not Worth Your Time Ending my Lease
Been here for almost 8 months and I cannot wait to find another apartment.
When I got here I had a move in date that the apartment was suppose to be ready, during my resident inspection I found roaches everywhere. Baby roaches in the freezer, roaches in the dishwasher, along the ceiling, walls, and even as far as along the windows and walls in the bedrooms, and in the bathtubs. It was disgusting. They moved me to a nicer apartment which told me the office staff obviously was not giving me the most bang for my buck (not the only time the staff has tried to be devious and sly). I reported the issue and they said I would be able to move in later that night a few hours after they sprayed. I was told I could not clean when I got back into the apartment but how could I not!?!? It was horrendous, the roaches tripled and some. They were dying and falling from the roof where I was suppose to sleep, the fumes from the chemicals that were killing the roaches was intolerable, and the liquid poison they used was visible across tile surfaces such as in the bathrooms and kitchen (even on the counters and in all the drawers and cabinets they had open to give roaches no place to hide). They did not have much to say in regards to the problem but instead moved me to another building. They tried to tell me that I had to move in or I would be breaking my lease I should have called health services on the apartment then and there... I know the rear buildings still have roach problems as I have spoken with more than a few tenants on a casual basis. As for what Canyon Crest says they "offer". The pool is small, the dog park is small, and management keeps harassing all the tenants with signs and door notes lately that should not apply to everyone. Just today there is a notification that every apartment must be inspected between 9am - 5 pm, calling the office they cannot narrow down the time even though its Thursday and most people (myself included) have better things to do than wait for this apartment to get on track. Plus the wording in the letters left on everyone's door does not want to make you live here as those letters are 50% information and 50% threat. The staff has no kindness toward residence, has no professionalism, and they will try to take your money while telling you to live someplace entirely unhealthy. The new apartment is not bad considering what I had before with roaches. The new one is larger and so far most things work. I have had to fix the garbage disposal more than a few times because maintenance is impossible to find or get, the fireplace does not work, and the dryer is yet to do anything but look pretty.. otherwise more spacious and will pass till I can find someplace to lease next.. This place is Definitely not worth all the Money I pay into rent; not including utilities.
May 1, 2014