Brooklake Apartments
(888) 264-1276
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(e.g. 100 West Oak, Chicago, IL)
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Rated 2.5 out of 5?by 2
reviewers.
Rated 3 out of 5?by Residents Just "okay"
Brooklake is pretty nice from an outsiders perspective, but after living here for two years, here is the real deal.
The washers and dryers rarely all work. Sometimes you find out after your clothes have been "drying" for 45 minutes and they're still soaking wet, or sometimes you find out after you've paid and the dryer doesn't move. Occasionally the machine that loads your payment card breaks and management leaves you high and dry (literally). There's a stickie note telling you it's "out of order," and no other option for doing laundry won't cut it.
It's hit or miss with the other "amenities" as well. The hot tub is in working condition 8 out of 10 times you try to use it. There is usually at least one workout machine out of order, and you have to pay a deposit to be able to use the workout room after 5:00 p.m.
When we moved in, we were told this is a pet free community. Nearly all of our neighbors have pets, and some of their dogs have kept us awake through 3:00 a.m. on multiple occasions. We can't sleep with the windows open in the summer because of barking dogs.
One thing I will have to say is that maintenance problems with the apartment were fixed very quickly by Lorenzo. He is one of the only helpful people that works here.
April 29, 2013
Rated 2 out of 5?by LisaLynn Get it in writing!!!
Do NOT believe ANYTHING Samantha tells you. Get it in writing. She told us several lies to get us to lease then hung us out to dry. Also, read the lease carefully-you will be charged an exorbitant amount of money to paint and clean the apartment once you vacate. They try to keep your entire deposit as a matter of fact-no matter how clean you leave it! I had to consult my attorney and quote Cali renters laws to get the majority of my deposit back. The main area in the La Habra location is beautiful but the rest of the complex is below average.
April 18, 2013
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